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Case study
Publication date: 1 December 2004

C. Michael Drexel

Carol O'Reilly is the Executive Vice President of a regional bank in the New York metro area. She is evaluating an investment in online banking as an extension of bank…

Abstract

Carol O'Reilly is the Executive Vice President of a regional bank in the New York metro area. She is evaluating an investment in online banking as an extension of bank services. Her bank, East Side Bank, is one of the most productive in the U.S. In fact, it was named America's most efficient bank in 1998. This became a cornerstone of their marketing strategy and they fiercely protected their efficiency ratio. She received a visiting contingent of bankers from Finland. Their use of technology and online banking was far more developed than most U.S. banks. Yet they were not nearly as efficient as the top U.S. banks. They discovered on their visit, that their cross selling had suffered as their online capability advanced. The U.S. bank customer was more profitable because they used multiple bank services and were willing to pay higher fees for the personal contact. This case centers on the implications of this revelation to East Side Bank.

The primary subject matter of this case concerns the potential impact of the adoption of online banking to a commercial bank. Secondary issues include strategic decision making in the banking industry and a comparison of the impact of technology on banks in Finland and the U.S.

The case has a difficulty level of three, which makes it appropriate for a junior level course. The case is designed to be taught in ½ hours and requires about 3 hours of preparation. It is designed for use in Strategy, Marketing, Money and Banking, or International Business courses.

Details

The CASE Journal, vol. 1 no. 1
Type: Case Study
ISSN: 1544-9106

Article
Publication date: 1 May 1990

Kenneth M. Davidson

The fall of Michael Milken, Drexel Burnham and Lambert, and the junk bond market has a familiar ring. In his book Money, John Kenneth Galbraith introduces us to banking…

Abstract

The fall of Michael Milken, Drexel Burnham and Lambert, and the junk bond market has a familiar ring. In his book Money, John Kenneth Galbraith introduces us to banking with the following sobering thoughts: “As banking developed from the seventeenth century on, so, with the support of circumstance, did the cycles of euphoria and panic. Their length came to accord roughly with the time it took people to forget the last disaster—for the financial geniuses of one generation to die in disrepute and be replaced by new craftsmen who the gullible and the gulled could believe had, this time but truly, the Midas touch.”

Details

Journal of Business Strategy, vol. 11 no. 5
Type: Research Article
ISSN: 0275-6668

Article
Publication date: 1 March 1986

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions…

Abstract

Few issues in recent times have so provoked debate and dissention within the library field as has the concept of fees for user services. The issue has aroused the passions of our profession precisely because its roots and implications extend far beyond the confines of just one service discipline. Its reflection is mirrored in national debates about the proper spheres of the public and private sectors—in matters of information generation and distribution, certainly, but in a host of other social ramifications as well, amounting virtually to a debate about the most basic values which we have long assumed to constitute the very framework of our democratic and humanistic society.

Details

Collection Building, vol. 8 no. 1
Type: Research Article
ISSN: 0160-4953

Article
Publication date: 1 February 1998

Philip Summe and Kimberly A. McCoy

Throughout the history of commerce, individuals have searched for informational advantages that will lead to their enrichment. In a time of global capital markets, 24…

Abstract

Throughout the history of commerce, individuals have searched for informational advantages that will lead to their enrichment. In a time of global capital markets, 24 hours a day trading opportunities, and a professional services corps of market experts, informational advantages are pursued by virtually every market participant. This paper examines one of the most vilified informational advantages in modern capital markets: insider trading. In the USA during the 1980s, insider trading scandals occupied the front pages of not only the trade papers, but also quotidian tabloids. Assailed for its unfairness and characterised by some as thievery, insider trading incidents increased calls for stricter regulation of the marketplace and its participants. In the aftermath of the spectacular insider trading litigation in the USA in the late 1980s, many foreign states began to re‐evaluate the effectiveness of their own regulatory structures. In large part, this reassessment was not the produce of domestic demand, but constituted a response to American agitation for increased regulation of insider trading.

Details

Journal of Financial Crime, vol. 5 no. 4
Type: Research Article
ISSN: 1359-0790

Article
Publication date: 1 April 1982

HOWARD D. WHITE and BELVER C. GRIFFITH

Interrelations of writings in a complex field such as studies of science, technology and society, turn out to be highly patterned when data on author co‐citations are…

Abstract

Interrelations of writings in a complex field such as studies of science, technology and society, turn out to be highly patterned when data on author co‐citations are statistically analysed and mapped. For both authors and specialities, the maps reveal structures of subject matter and intellectual impact, based on the perceptions of hundreds of citers since 1972. A new tool thus is available to historians and others concerned with a field's intellectual development.

Details

Journal of Documentation, vol. 38 no. 4
Type: Research Article
ISSN: 0022-0418

Article
Publication date: 1 August 1979

Belver C. Griffith

I feel compelled to present this lecture by some of the strongest of intellectual needs, namely to establish the relationship of my own work and interests to those of…

Abstract

I feel compelled to present this lecture by some of the strongest of intellectual needs, namely to establish the relationship of my own work and interests to those of other disciplines. Some terrors lie in the revealing of the character of that work, however, particularly the fact that it combines extremes of nitpicking and speculativeness. Special terrors lie in the realization that formidable intellectual disciplines are on a collision path with that work.

Details

Aslib Proceedings, vol. 31 no. 8
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 1 January 1990

Kenneth M. Davidson

High‐yield bonds have made giant takeovers possible. The largest takeover recorded so far, Kohlberg, Kravis, Roberts & Co.'s (KKR) $24 billion acquisition of RJR‐Nabisco…

Abstract

High‐yield bonds have made giant takeovers possible. The largest takeover recorded so far, Kohlberg, Kravis, Roberts & Co.'s (KKR) $24 billion acquisition of RJR‐Nabisco, was financed in large part by high‐yield bonds. Even though it was almost twice the size of the largest transaction up to that point, KKR had no trouble raising the money. Like many takeover financings, the offer was oversubscribed.

Details

Journal of Business Strategy, vol. 11 no. 1
Type: Research Article
ISSN: 0275-6668

Book part
Publication date: 26 October 2016

Daryl M. Guffey

This paper ranks university faculties, accounting doctoral programs, individual behavioral accounting researchers, and the most influential articles based on Google…

Abstract

This paper ranks university faculties, accounting doctoral programs, individual behavioral accounting researchers, and the most influential articles based on Google Scholar citations to publications in Advances in Accounting Behavioral Research (AABR). All articles published in AABR in its first 15 volumes are included and four citation metrics are used. The paper identifies the articles, authors, faculties, and doctoral programs that made the greatest contribution to the development of AABR. Such an analysis provides a useful basis for understanding the direction the journal has taken and how it has contributed to the literature (Meyer & Rigsby, 2001). The h-index and m-index for AABR indicates it compares favorably among its peers. Potential doctoral students with an interest in behavioral accounting research, “new” accounting faculty with an interest in behavioral accounting research, current behavioral accounting research faculty, department chairs, deans, and other administrators will find these results informative.

Details

Advances in Accounting Behavioral Research
Type: Book
ISBN: 978-1-78560-977-0

Keywords

Article
Publication date: 1 March 1987

S.D. NEILL

A discussion of the nature of information is undertaken by bringing together the views of Brenda Dervin and Karl Popper on subjectivity and objectivity as these relate to…

Abstract

A discussion of the nature of information is undertaken by bringing together the views of Brenda Dervin and Karl Popper on subjectivity and objectivity as these relate to information use. It is shown that while they take different routes, they come to similar positions. From the historical development of information science, some work on the problem of information management is selected to show the relevance of the philosophical discussion to the practice. The overall purpose is to establish information as an existent with which librarians and information scientists work in a peculiar way, resulting in the acts of classification and indexing as applied in information retrieval systems (or libraries). The nature of information and its relationship to human activities is seen to be fundamental to the practice and principles of the profession as well as the science. I use the word ‘librarian’ to indicate the intermediary since the word ‘intermediary’ can carry the meaning ‘human and/or non‐human’. Here we are concerned with human problems.

Details

Journal of Documentation, vol. 43 no. 3
Type: Research Article
ISSN: 0022-0418

Content available
Book part
Publication date: 14 November 2016

Robert H. Herz

Abstract

Details

More Accounting Changes
Type: Book
ISBN: 978-1-78635-629-1

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