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Book part
Publication date: 21 July 2017

Joyce S. Osland, Michael Ehret and Lisa Ruiz

The rapidly growing body of global leadership literature still lacks research on both global change and global leader cognition. This chapter presents two case studies…

Abstract

The rapidly growing body of global leadership literature still lacks research on both global change and global leader cognition. This chapter presents two case studies describing large-scale global change efforts led by expert global leaders. This is complemented with the results of cognitive task analysis interviews with the two expert global leaders. The findings include task diagrams of the change process they employed and knowledge audits of the most difficult cognitive step in the change processes they led. The audit identifies the elements of expert cognition they utilized, the cues and strategies they employed, and the perceived difficulties novices would experience in similar situations. The findings confirm previous research, solidifying the role and nature of expert cognition in global leaders. We conclude with a discussion of the implications our analysis holds for research and practice.

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Advances in Global Leadership
Type: Book
ISBN: 978-1-78714-698-3

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Article
Publication date: 1 March 2006

Siu Loon Hoe

The organizational behavior and knowledge management literature has devoted a lot attention on how structural knowledge processes enhance learning. There has been little…

Abstract

The organizational behavior and knowledge management literature has devoted a lot attention on how structural knowledge processes enhance learning. There has been little emphasis on the informal knowledge processes and the construct remains undefined. The purpose of this paper is to highlight the importance of informal knowledge processes, propose a definition for these processes and link them to the socialization and internalization processes suggested by Nonaka and Takeuchi in the SECI model. The paper offers a fresh perspective on how informal knowledge processes in organizations help to enhance the organization’s learning capability. It will enable scholars and managers to have a better understanding of how informal knowledge processes promote tacit knowledge.

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International Journal of Organization Theory & Behavior, vol. 9 no. 4
Type: Research Article
ISSN: 1093-4537

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Book part
Publication date: 26 September 2013

Jill Blackmore

This chapter will explore how different feminist theories and theorists have informed what counts as research, what is defined as a research issue, and methodological…

Abstract

This chapter will explore how different feminist theories and theorists have informed what counts as research, what is defined as a research issue, and methodological approaches to research in higher education. It will consider the theoretical and methodological tools feminist academics have mobilized in order to develop more powerful explanations of how gender and other forms of difference work in the relation to the positioning of the individual, higher education and the nation state within globalized economies. It pays particular regard to the feminist political project of social justice.

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Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-78190-682-8

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Article
Publication date: 1 June 1985

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III…

Abstract

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

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Management Decision, vol. 23 no. 6
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 10 April 2007

Rodney McAdam, Bob Mason and Josephine McCrory

The purpose of this paper is to critically examine the definition and conception of tacit knowledge in existing peer reviewed literature and to suggest how research

Abstract

Purpose

The purpose of this paper is to critically examine the definition and conception of tacit knowledge in existing peer reviewed literature and to suggest how research agendas can be established to clarify understanding for praxis.

Design/methodology/approach

The methodology involved an in‐depth literature review of tacit knowledge as part of the knowledge management discourse.

Findings

There is considerable disagreement in the literature over the definition and role of tacit knowledge in management studies and organizations. These polemics are reflected in a lack of systematic research agendas being established. Conversely the more meta level concept of knowledge management has been the subject of an increasing amount of research. However, it is suggested that an improved understanding of tacit knowledge is needed to underpin and further develop the knowledge management discourse. From the literature the concept of tacit knowing is advanced as a means for establishing research agendas and improving understanding in praxis, within the tacit knowledge domain. This approach enables definitional differences to be further probed along with the role and purpose of tacit knowledge within organizations.

Practical implications

The paper suggests a number of ways in which tacit knowledge can be developed in organizations at organizational, group and individual levels.

Originality/value

The paper shows how the concept of tacit knowing can help in understanding the dichotomies within the tacit knowledge literature and in advancing understanding of the subject.

Details

Journal of Knowledge Management, vol. 11 no. 2
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 25 January 2021

René Schmidt, Robin Bell and Vessela Warren

This research identifies the forms of tacit knowledge frequently requested in the job descriptions of knowledge workers in a multinational automotive manufacturer's…

Abstract

Purpose

This research identifies the forms of tacit knowledge frequently requested in the job descriptions of knowledge workers in a multinational automotive manufacturer's product development department. It then explores how and why the most requested forms of tacit knowledge are used in practice to achieve organizational goals.

Design/methodology/approach

This study follows a sequential mixed-methods approach to quantify the most frequently requested forms of tacit knowledge within internal job descriptions and then explores how and why this tacit knowledge is used. The first stage applies manifest content analysis to internal job descriptions to highlight the epitomes of tacit knowledge to identify the most frequently requested forms of tacit knowledge. The second stage employs semi-structured interviews to explore the use of the most frequently requested forms of tacit knowledge in practice.

Findings

The research indicated that the organization most frequently requested tacit knowledge in the form of skills and experience in the job descriptions of knowledge workers in the product development department. When the use and application of tacit knowledge in the form of skills were further explored in practice, it was found that tacit knowledge-based socially-focused skills were used, which was underpinned by the need to bring people together and align them towards a common goal to make things work; by enabling people to work together as a team; by developing and using networks; and acting as a required resource to support the development and integration in product development. Tacit knowledge in the form of experience was applied through the application of personally obtained experience to enhance development work by acting as a pacemaker for increasing efficiency and a sense of upcoming issues.

Originality/value

This work addresses the paucity of studies identifying tacit knowledge in large organizations and meets calls to investigate the processes and activities related to tacit knowledge in specific contexts.

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Journal of Intellectual Capital, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 1 December 2000

Tua Haldin‐Herrgard

To manage intangible assets such as knowledge is perceived as an important capability for competition. One of the main matters for managing knowledge resources is…

Abstract

To manage intangible assets such as knowledge is perceived as an important capability for competition. One of the main matters for managing knowledge resources is diffusion of knowledge within organizations. Knowledge management needs different forms according to the possibility to code knowledge. Internal individual processes like experience and talent obtain tacit knowledge that is difficult to code. Therefore it cannot be managed and shared as explicit knowledge. To rely on personal tacit knowledge is risky. Conversion of tacit knowledge to explicit or at least ability to share it offers greater value to an organization. But what are the difficulties related to sharing tacit knowledge? Different difficulties are to be found related to perception, language, time, value and distance.

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Journal of Intellectual Capital, vol. 1 no. 4
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 13 February 2017

Muhammad Saleem Sumbal, Eric Tsui and Eric W.K. See-to

The purpose of this paper is to explore the relationship between big data and knowledge management (KM).

Abstract

Purpose

The purpose of this paper is to explore the relationship between big data and knowledge management (KM).

Design/methodology/approach

The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and probing questions.

Findings

Useful predictive knowledge can be generated through big data to help companies improve their KM capability and make effective decisions. Moreover, combination of tacit knowledge of relevant staff with explicit knowledge obtained from big data improvises the decision-making ability.

Research limitations/implications

The focus of the study was on oil and gas sector, and, thus, the research results may lack generalizability.

Originality/value

This paper fulfills an identified need of exploring the relationship between big data and KM which has not been discussed much in the literature.

Details

Journal of Knowledge Management, vol. 21 no. 1
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 August 2002

Jozef Loermans

Many writers on management during the 1990s have stated that we have neither a good understanding of the process of organizational learning nor a good grasp of the concept…

Abstract

Many writers on management during the 1990s have stated that we have neither a good understanding of the process of organizational learning nor a good grasp of the concept of knowledge management. In his 1990 book The Fifth Discipline, Peter Senge quoted others in asserting that “The most successful corporation of the 1990s will be something called the learning organization and the ability to learn faster than your competitors may be the only sustainable means of achieving competitive advantage”. More recently, writers such as Drucker, Davenport, Prusak, and Stewart have made similar claims when describing the drivers for managing corporate knowledge. This paper briefly looks at the overlaps and synergies between these concepts. It is argued that the discipline of knowledge management at a corporate level and the phenomenon of the learning organization are inextricably linked and should always be analysed and discussed in concert.

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Journal of Knowledge Management, vol. 6 no. 3
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 17 December 2018

Sultan Ali Al Ahbabi, Sanjay Kumar Singh, Sreejith Balasubramanian and Sanjaya Singh Gaur

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of…

Abstract

Purpose

The application of knowledge management (KM) is critical to public sector firm as it is to private sector firm. However, despite its significance, the academic enquiry of KM in public sector is at its nascent stage. This forms the motivation of the present work; this paper aims to analyze and understand the intricate relationship between KM processes and public sector firm performance in terms of operational, quality and innovation performance.

Design/methodology/approach

A comprehensive KM processes–performance framework consisting of seven constructs (four constructs of KM processes and three constructs of KM performance) and their underlying factors was developed through an extensive literature review. The employee perceptions of these seven constructs were captured on a five-point Likert scale using a country-wide survey in the UAE public sector. The 270 valid responses captured were then used to first validate the KM framework and then test the hypothesized relationships between KM processes and KM performance.

Findings

The findings show that all four KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use) had a positive and significant impact on operational, quality and innovation performance of public sector in the UAE.

Research limitations/implications

The findings confirm the validity and reliability of all the seven constructs and their underlying factors and the assessment framework. Overall, this study fills a gap in the literature about applying/implementing a KM framework for the public sector and therefore significantly contributes toward the theoretical advancement of the field. However, the study does acknowledge the use of perceptual measures of individual employees as a limitation instead of more objective measures to capture the impact KM processes on KM performance.

Practical implications

The strong and significant impact of KM processes on firm performance is expected to provide the impetus for practitioners and policymakers to implement and leverage from KM processes and improve firm performance in the public sector.

Originality/value

A comprehensive development, validation and assessment of a KM framework for the public sector has not been attempted previously anywhere, let alone UAE, and hence constitutes the novelty of this work.

Details

Journal of Knowledge Management, vol. 23 no. 2
Type: Research Article
ISSN: 1367-3270

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1 – 10 of over 2000