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Article
Publication date: 28 February 2023

Cecile L'Hermitte, Liam Wotherspoon and Richard Mowll

This paper examines what facilitates the swift reconfiguration of freight movements across transport modes in the wake of a major disaster.

Abstract

Purpose

This paper examines what facilitates the swift reconfiguration of freight movements across transport modes in the wake of a major disaster.

Design/methodology/approach

A qualitative research approach focussing on the New Zealand (NZ) domestic freight transport operations in the wake of the 2016 Kaikōura earthquake is used with data collected through 19 interviews with 27 informants. The interviews are thematically analysed by using the framework method.

Findings

The paper provides rich and detailed descriptions of the ability of a freight transport system to recover from a disaster through rapid modal shifts. This paper identifies nine factors enabling modular transport operations and highlights the critical role of physical, digital, operational and inter-organisational interconnectivity in the aftermath of a disaster.

Originality/value

Although the management of freight disruptions has become a prevalent topic not only in industry and policy-making circles, but also in the academic literature, qualitative research focussing on the ability of commercial freight systems to adapt and recover from a disaster through rapid modal shifts is limited. This qualitative study sheds light on the mechanisms underlying the continuity of freight operations in the wake of a disaster and provides a comprehensive understanding of modular transport operations and the ability of freight systems to keep goods moving.

Details

The International Journal of Logistics Management, vol. 35 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 13 March 2018

Mark M.J. Wilson, Peter Tatham, John Payne, Cécile L’Hermitte and Michael Shapland

The purpose of this paper is to discuss the challenges inherent in planning and responding to disaster events in a multi-agency context where numerous governmental and…

Abstract

Purpose

The purpose of this paper is to discuss the challenges inherent in planning and responding to disaster events in a multi-agency context where numerous governmental and non-governmental actors and agencies are involved in the planning and response phases. In particular, the authors examine a situation where a lead agency has recently been delegated the responsibility for emergency relief logistics and how it might determine and implement best practice.

Design/methodology/approach

Adopting an iterative inductive approach, the authors gather data and insights from academic literature, emergency management policies, frameworks and documents and exploratory in-depth interviews with 12 key informants who have considerable experience with the challenges of logistic preparation and response to disasters in a developed country context. The data and context are limited to developed counties, especially the state of Queensland, Australia.

Findings

The authors discuss the challenge of achieving coordinated supply chain management where mandated/lead response agencies are required to meet stakeholder and local community expectations and outcomes. From these findings, the authors offer 11 practical recommendations to assist the delivery of best practice in emergency logistics.

Originality/value

Humanitarian logistics is usually examined from a low/middle-income country perspective, yet an efficient and effective disaster response is no less important for developed economies. In this respect, the authors offer a fresh examination of the challenges of delivering best practice for emergency logistics in order to achieve expected community outcomes.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 8 no. 1
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 4 April 2016

Cécile L'Hermitte, Peter Tatham, Marcus Bowles and Ben Brooks

The purpose of this paper is to explore the underlying strategic mechanisms of agility in a humanitarian logistics context. Based on the research conducted in business…

1795

Abstract

Purpose

The purpose of this paper is to explore the underlying strategic mechanisms of agility in a humanitarian logistics context. Based on the research conducted in business disciplines, the paper empirically examines a set of four strategic dimensions (being purposeful, being action-focused, being collaborative, and being learning-oriented) and identifies an emergent relationship between these capabilities and agile humanitarian logistics operations.

Design/methodology/approach

Leadership and management actions perceived to support the four capabilities were identified and used as a basis to complete the exploratory research. Specifically, a case study with the United Nations World Food Programme (WFP) was undertaken and, in this context, a qualitative analysis of 29 face-to-face interviews with humanitarian logistics experts working for WFP was conducted.

Findings

The research corroborates the relevance of the four strategic-level capabilities to the humanitarian logistics context and confirms that these capabilities play a role in the development of agility in humanitarian operations. The work also identifies a set of key strategic decision-making areas that relate to the building of agility.

Research limitations/implications

Additional research is needed to further investigate and measure the strategic-level capabilities and to quantify their impact on operational agility. Further research should also be undertaken to extend this study to a wider range of humanitarian organisations.

Originality/value

This paper is the first empirical research that takes a strategic approach to the concept of agility in humanitarian logistics. It highlights that the leaders and managers of humanitarian organisations have a significant role to play in the building of an agile system.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 6 no. 1
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 1 August 2016

Cécile L'Hermitte, Peter Tatham, Ben Brooks and Marcus Bowles

The purpose of this paper is to extend the concept of agility in humanitarian logistics beyond emergency operations. Since the humanitarian logistics literature focuses primarily…

1802

Abstract

Purpose

The purpose of this paper is to extend the concept of agility in humanitarian logistics beyond emergency operations. Since the humanitarian logistics literature focuses primarily on emergencies and sees longer term and regular operations as being conducted in relatively stable and predictable environments, agile practices are usually not associated with humanitarian protracted operations. Therefore, this paper explores the logistics and supply chain environment in such operations in order to identify their basic features and determine if agility is an important requirement.

Design/methodology/approach

Using a case study of the United Nations World Food Programme, the authors collected and analysed qualitative and quantitative data on the characteristics of protracted operations, the risks and uncertainties most frequently encountered, their impact, and the ways that field logisticians manage contingencies.

Findings

The research demonstrates that unpredictability and disruptions exist in protracted operations. Therefore, short-term operational adjustments and agile practices are needed in order to support the continuity of humanitarian deliveries.

Research limitations/implications

Future research should focus on a wider range of humanitarian organisations and move from a descriptive to a prescriptive approach in order to inform practice. Notwithstanding these limitations, the study highlights the need for academics to broaden the scope of their research beyond emergencies and to address the specific needs of humanitarian organisations involved in longer term operations.

Originality/value

This paper is the first empirical research focusing exclusively on the logistics features of humanitarian protracted operations. It provides a more concrete and complete understanding of these operations.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 6 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 7 October 2014

Cécile L’Hermitte, Peter Tatham and Marcus Bowles

The purpose of this paper is to use a theory-based approach to develop a new classification model for disasters that reflects their logistics implications, and to contextualise…

1064

Abstract

Purpose

The purpose of this paper is to use a theory-based approach to develop a new classification model for disasters that reflects their logistics implications, and to contextualise the findings by applying the model to a particular disaster situation.

Design/methodology/approach

A widespread literature review was conducted in order to conceptualise the proposed disaster classification model and a case study (the 2011-2012 Somali food crisis) was used to provide a practical illustration and an initial validation of the conceptual approach.

Findings

The new classification model proposes a set of four categories of disasters based on two generic dimensions, whilst simultaneously integrating five situational factors that reflect the impact of the external environment on the logistics operations. The case study confirms that this systemic approach is necessary since, from a logistics perspective, a disaster should be considered in its entirety and within its contextual environment.

Research limitations/implications

Further research is needed to establish the operational characteristics of each disaster type in order to determine the applicability of business logistics practices to each scenario. In addition, this paper highlights the opportunity to validate or refine the model by using a more varied range of case studies.

Originality/value

This paper proposes a new classification model for disasters based on their logistics implications and, by integrating the key environmental factors, it moves beyond the traditional 2×2 model found in the literature.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 4 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 3 August 2015

Cécile L'Hermitte, Marcus Bowles, Peter Tatham and Ben Brooks

The purpose of this paper is to propose first, a comprehensive model of the concept of agility in a humanitarian logistics context, and second, to generate a research agenda to…

1746

Abstract

Purpose

The purpose of this paper is to propose first, a comprehensive model of the concept of agility in a humanitarian logistics context, and second, to generate a research agenda to test and operationalise this model.

Design/methodology/approach

The paper draws on the dynamic capabilities model originated by Teece and uses a topical literature review of research in various business disciplines in order to reflect on the concept of agility in a humanitarian logistics context, to demonstrate that its current scope needs to be widened, and to propose an alternative approach.

Findings

The proposed model extends the existing concept of agility in a humanitarian logistics context by integrating agility drivers, responsive and flexible operations, agility enablers, and strategic level agility capabilities into a single model.

Research limitations/implications

Further research should focus on the nature of the risks/uncertainties encountered by humanitarian organisations, the interactions between the strategic and operational levels of such an organisation, and the impact of strategic level agility capabilities on field responsiveness and flexibility.

Originality/value

This paper brings new insights into the concept of agility in a humanitarian logistics context and contributes a model that reflects a more comprehensive understanding of this concept. In particular, it demonstrates that agility stems from strategic decisions and managerial practices.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. 5 no. 2
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 28 June 2022

Keith Yong Ngee Ng

Prevailing corporate culture coupled with affective trust in co-workers and affective organizational commitment may promote or hinder the tendency for people to share knowledge…

1644

Abstract

Purpose

Prevailing corporate culture coupled with affective trust in co-workers and affective organizational commitment may promote or hinder the tendency for people to share knowledge. This study aims to determine whether knowledge-sharing tendency varies from one form of organizational culture to another by examining the concurrent mediation of affective trust in co-workers and affective organizational commitment and provide insights for appropriate knowledge-sharing initiatives.

Design/methodology/approach

Adult learners (N = 408) enrolled in the MBA and MSc postgraduate programs at five private universities in Singapore participated in a two-part self-administered anonymous survey. Data were analyzed with SmartPLS partial-least squares structural equation modeling using a two-stage analytical technique that examined the measurement and structural models.

Findings

The concurrent effects of affective trust in co-workers and affective organizational commitment complementarily mediated the relationship of organizational culture on the knowledge-sharing tendency for adhocracy, clan and market cultures but fully mediated for hierarchy culture.

Practical implications

This study provides insights for managers to understand the characteristics of their organizational culture and choose appropriate practices for improving knowledge-sharing tendency among its employees.

Originality/value

A model is established to determine the type of organizational culture that facilitates knowledge-sharing tendency. It offers new theoretical insights into how and why affective trust in co-workers and affective organizational commitment impact the relationship of organizational culture on knowledge-sharing tendency. Understanding these relationships can provide valuable insights into various strategies for different organizational cultures to increase employees’ knowledge-sharing tendency.

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