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Article
Publication date: 28 December 2023

Hao Chen, Jiajia Wang, Jiaying Bao, Zihan Zhang and Jingya Li

Based on the Cognitive Appraisal Theory of Stress, this study aims to reveal the mechanism of peer abusive supervision on bystander proactive behavior through two different paths…

Abstract

Purpose

Based on the Cognitive Appraisal Theory of Stress, this study aims to reveal the mechanism of peer abusive supervision on bystander proactive behavior through two different paths: bystander assertive impression management motivation and bystander defensive impression management motivation. Besides, the moderating effects of bystander uncertainty tolerance on the two paths are also explored.

Design/methodology/approach

In this study, 438 employees and their direct leaders from eight Chinese companies were surveyed in a paired survey at three time points, and the empirical data was analyzed using Mplus 7.4 software.

Findings

Peer abusive supervision leads bystanders to develop assertive impression management motivation and, thus, to exhibit more proactive behaviors. At the same time, peer abusive supervision also causes bystanders to develop defensive impression management motivation, which reduces the frequency of performing proactive behaviors. In addition, this study finds that bystander uncertainty tolerance plays a moderating role in influencing bystander assertive impression management motivation and bystander defensive impression management motivation in response to peer abusive supervision.

Originality/value

Starting from the bystander perspective, this study verifies the double-edged sword effect of peer abusive supervision on bystander proactive behavior as well as the mechanism of differentiated effects through cognitive appraisal, which broadens the scope of the research on abusive supervision, and deepens the academic understanding and development of the Cognitive Appraisal Theory of Stress. At the same time, it also provides new ideas for organizations to reduce the negative effects of workplace abusive behavior.

Details

International Journal of Conflict Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 28 March 2023

Wu Wei, Hao Chen, Jie Feng and Jingya Li

The purpose of this study is to reveal the mechanism of peer abusive supervision on bystander behavior based on the perspective of bystander from two different paths of bystander

Abstract

Purpose

The purpose of this study is to reveal the mechanism of peer abusive supervision on bystander behavior based on the perspective of bystander from two different paths of bystander empathy and bystander hostility toward supervisor. At the same time, it discusses the moderation effect of bystander traditionality on the two paths.

Design/methodology/approach

This study conducted a three-wave longitudinal survey. The data were collected from 454 employees and their coworkers in several Chinese enterprises. The authors used Mplus 7.4 and adopted a bootstrapping technique in the data analysis.

Findings

Peer abusive supervision leads bystanders to empathize with the abused colleague and thus exhibit more organizational citizenship behaviors, and peer abusive supervision also induces bystanders to develop hostility toward the abusive supervisor and thus produce more workplace negative gossip behaviors. In addition, it is found that bystander traditionality has a moderation effect in the process by which peer perceptions of abusive supervision influence bystander empathy and bystander hostility.

Originality/value

Based on Affective Events Theory, this study explores the mechanism of colleague perception of abusive supervision on bystander behavior from a bystander perspective. The results of this study not only provide a more comprehensive expansion of the weighting factors in the influence mechanism of abusive supervision but also provide new ideas for organizations to reduce the negative effects of workplace abusive behaviors.

Details

International Journal of Conflict Management, vol. 34 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Open Access
Article
Publication date: 16 November 2021

Tomas Jungert and Kristoffer Holm

Using observational and experimental designs, the purpose of this study was to explore if the power relation between the offender and the victim of incivility and the level of…

2325

Abstract

Purpose

Using observational and experimental designs, the purpose of this study was to explore if the power relation between the offender and the victim of incivility and the level of perceived severity of the incivility were associated with bystanders’ intentions to help when witnessing workplace incivility.

Design/methodology/approach

In Study 1, 160 participants completed a questionnaire where they described a recent uncivil incident they had witnessed, and completed measures of perceived severity and measures of their behavioural response as bystanders. In Study 2, 183 participants were randomised to read one of two vignettes (a manager being uncivil towards a subordinate or vice versa), and completed measures of perceived severity and of their motivation to intervene. The authors investigated whether the power relation between perpetrator and victim, and the perceived severity of the uncivil exchange, were associated with prosocial bystander behaviours in Study 1 and with motivation to defend the victim of incivility in Study 2.

Findings

Higher perpetrator power was significantly associated with the incident being perceived as more severe, and higher perpetrator power was directly related to greater tendency to confront, and lower tendency to avoid, the perpetrator. Perpetrator power was indirectly associated with social support according to the perceived severity. A supervisor acting in an uncivil manner was rated as more severe than a subordinate acting in such a way. Perceived severity mediated the relationship between perpetrator power and the witness’s introjected, identified and intrinsic motivation to intervene.

Originality/value

This study extends previous work by investigating how the perpetrator’s power influences both the bystander’s prosocial behaviour and their motivation to defend the victim. Furthermore, previous research has not considered how perceptions of severity might mediate the relationship between power, behaviour and motivation.

Details

International Journal of Conflict Management, vol. 33 no. 2
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 26 April 2011

Premilla D'Cruz and Ernesto Noronha

This paper seeks to describe bystander behaviour including bystander decisions, actions and outcomes, in the context of workplace bullying.

6140

Abstract

Purpose

This paper seeks to describe bystander behaviour including bystander decisions, actions and outcomes, in the context of workplace bullying.

Design/methodology/approach

The paper draws on a study rooted in van Manen's hermeneutic phenomenology conducted with agents who witnessed workplace bullying in international‐facing call centres in Mumbai and Bangalore, India. Conversational interviews and sententious and selective thematic analyses were undertaken to explore participants' lived experiences.

Findings

Participants' experiences were captured by the core theme of “helpless helpfulness” which subsumes the major themes of “the primacy of friendship” and “the ascendance of the self”. Friendship prompted participants to completely protect targets and to fully resolve the bullying situation. Yet, participants, whose initial behaviour was in the desired direction, greatly curbed their efforts in response to supervisory reactions and organizational positions. Inclusivist and exclusivist HR strategies adopted by the employer organization constrained participants in their endeavours to support targets.

Research limitations/implications

The study achieves theoretical generalisability but further research is needed to establish statistical generalisability.

Practical implications

Bystander intervention is an important solution to workplace bullying. The study findings help in developing more effective bystander intervention training programmes, apart from advocating the engagement of HRM as a truly unitarist ideology, the development of effective employee redressal mechanisms and the relevance of pluralist approaches and collectivisation endeavours.

Originality/value

Bystander behaviour in the context of workplace bullying has received limited empirical attention. The study breaks new ground in uncovering the contribution of workplace friendship and organizational inclusivist and exclusivist HR strategies to bystander experiences. Further, workplace bullying remains largely unexplored in India.

Details

Employee Relations, vol. 33 no. 3
Type: Research Article
ISSN: 0142-5455

Keywords

Open Access
Book part
Publication date: 4 June 2021

Robert D. Lytle, Tabrina M. Bratton and Heather K. Hudson

Bystander apathy has been a source of debate for decades. In the past half-century, psychologists developed theoretical frameworks to understand bystander activity, commonly…

Abstract

Bystander apathy has been a source of debate for decades. In the past half-century, psychologists developed theoretical frameworks to understand bystander activity, commonly referred to as bystander intervention models (BIMs). More recently, BIMs have been modified to facilitate initiatives to prevent various forms of online victimization. This chapter begins with a review of BIMs and recent applications of bystander intervention research to online environments. We also present several future directions for research along with applications for reducing technology-facilitated violence, including programming recommendations and theoretical development.

Details

The Emerald International Handbook of Technology-Facilitated Violence and Abuse
Type: Book
ISBN: 978-1-83982-849-2

Keywords

Article
Publication date: 14 August 2023

Abby Griffin and Rachel Worthington

Social psychology has focused on an individual’s reaction to emergencies and witnessing a crime, which has developed theories of bystander intervention and bystander apathy. The…

Abstract

Purpose

Social psychology has focused on an individual’s reaction to emergencies and witnessing a crime, which has developed theories of bystander intervention and bystander apathy. The purpose of this study is to explore why people choose to intervene when they are a bystander to intimate partner violence (IPV) and the psychological processes that underpin this. Decision-making was explored drawing on literature from the whistleblowing field.

Design/methodology/approach

Through a mixed methods epistemology, this study explored factors that explained intervening behaviour concerning IPV. In total, 212 participants who had known someone who was a victim of IPV were recruited from the general population.

Findings

A logistic regression model indicated that conscientiousness and fairness were found to predict intervening behaviour. Being a child witness was found to predict non-intervening behaviour. Qualitative analysis revealed three types of bystander apathy: those who lacked capability as they were children; those who were indifferent and did not see it as their place to intervene; and those who wanted to intervene but did not as they were frightened of exacerbating the situation.

Practical implications

IPV has significant physical and psychological effects on victims. However, the choice to intervene is complex, and bystander intervention in this study was also associated in some cases with not only a continuation of the IPV behaviour towards the victim but also aggression and physical violence towards the bystander (whistleblower retaliation). Based on the findings of this study, recommendations are made for how to support bystanders and victims of IPV.

Originality/value

This study involved participants with real-life experience of being a bystander to IPV. The mixed methodology provided an insight into the psychological processes, which underpin bystander experiences of IPV and maps onto the literature in relation to whistleblowing.

Details

Journal of Aggression, Conflict and Peace Research, vol. 16 no. 2
Type: Research Article
ISSN: 1759-6599

Keywords

Article
Publication date: 3 September 2019

Shu-Chen Chen and Na-Ting Liu

The purpose of this paper is to examine bystanders’ supervisor-directed deviance to vicarious abusive supervision by supervisor-directed attribution. Furthermore, this study…

1268

Abstract

Purpose

The purpose of this paper is to examine bystanders’ supervisor-directed deviance to vicarious abusive supervision by supervisor-directed attribution. Furthermore, this study developed a moderated–mediation model to explore how LMX between bystander and his/her supervisor moderate the relationship between vicarious abusive supervision and the supervisor-directed attribution, which subsequently influences bystanders’ supervisor-directed deviance.

Design/methodology/approach

The paper tested the model using a sample of 336 workers using a two-wave survey. A moderated–mediation analysis was conducted with bootstrapping procedure to test the first stage moderated–mediation model in this study.

Findings

The results showed that LMX (between bystander and his/her supervisor) weakens the indirect relationship between vicarious abusive supervision and supervisor-directed deviance by bystanders’ supervisor-directed attribution.

Practical implications

Leadership training programs should be conducted to caution supervisors in terms of the deleterious consequences of vicarious abusive supervision. Organizations also should plan perception and communication training courses for leaders; such training would reduce bystanders’ responsibility attribution to them by providing timely explanations and communication. Furthermore, organizations should monitor supervisors by managers’ performance appraisal and formulate rules to punish abusive managers.

Originality/value

These results clarify the nature and consequences of LMX (dyadic relationships of bystanders–supervisor) for bystanders’ attribution process, and explain underlying attributional perceptions and reactions to vicarious abusive supervision. This study provides a more nuanced understanding of when and how vicarious abusive supervision leads to bystanders’ supervisor-directed deviance.

Open Access
Article
Publication date: 1 September 2020

Audrey J. Murrell

The purpose of this paper is to examine whether the impact of persistent racial bias, discrimination and racial violence is facilitated by otherwise well-intentioned individuals…

9165

Abstract

Purpose

The purpose of this paper is to examine whether the impact of persistent racial bias, discrimination and racial violence is facilitated by otherwise well-intentioned individuals who fail to act or intercede. Utilizing the aversive racism framework, the need to move beyond awareness raising to facilitate behavioral changes is discussed. Examining the unique lens provided by the aversive racism framework and existing research, the bystander effect provides important insights on recent acts of racial violence such as the murder of Mr. George Floyd. Some promise is shown by the work on effective bystander behavior training and highlights the need for shared responsibility in preventing the outcomes of racial violence and discrimination to create meaningful and long-lasting social change.

Design/methodology/approach

This paper uses literature based on the aversive racism framework together with the literature on the bystander effect to understand the factors, conditions and consequences for lack of intervention when the victim is African American. This paper also provides evidence and theory-based recommendations for strategies to change passive bystanders into active allies.

Findings

The use of the aversive racism framework provides a powerful lens to help explain the inconsistencies in the bystander effect based on the race of the victim. The implications for intervention models point to the need for behavioral and competency-based approaches that have been shown to provide meaningful change.

Practical implications

Several different approaches to address incidents of racial aggression and violence have been developed in the past. However, given the principles of aversive racism, a unique approach that considers the inconsistencies between self-perceptions and actions is needed. This sets a new agenda for future research and meaningful behavioral intervention programs that seek to equip bystanders to intercede in the future.

Social implications

The need to address and provide effective strategies to reduce the incidence of racial aggression and violence have wide-ranging benefits for individuals, communities and society.

Originality/value

By connecting the aversive racism framework to the bystander effect, the need for different models for developing responsive and active bystanders can be more effectively outlined.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 40 no. 1
Type: Research Article
ISSN: 2040-7149

Keywords

Abstract

Details

Rape Myths: Understanding, Assessing, and Preventing
Type: Book
ISBN: 978-1-80071-153-2

Article
Publication date: 13 November 2019

Sarah E. Hennelly, Sofia Hussain, Tristan Hale, Martha Cadle, Joanne Brooke and Emma Davies

Half of British university students experience assault and harassment behaviours; few report them. Bystander intervention training has been recommended as a means of reducing…

1050

Abstract

Purpose

Half of British university students experience assault and harassment behaviours; few report them. Bystander intervention training has been recommended as a means of reducing these behaviours, but there is little evidence about their potential effectiveness in UK contexts. The purpose of this paper is to understand UK students’ attitudes towards reporting and intervening in sexual assault, harassment and hate crimes.

Design/methodology/approach

A mixed methods cross-sectional survey (n=201; 75.6 per cent women) was conducted in one British university. Open text data were analysed using thematic analysis.

Findings

Students considered harassment and assault unacceptable, and were confident to intervene in and likely to report incidents. However, fear of backlash was a barrier to intervening and reporting, and they felt that victims should decide whether to report incidents. Students perceived perpetrators as being ignorant about what constitutes consent, harassment and assault. They identified a need for university community education about this and how to report incidents and support peers.

Research limitations/implications

This cross-sectional survey was conducted at one UK University. The data might not reflect other students’ attitudes, and may be subject to response bias. University community bystander training should be acceptable, report and support systems might be utilised by students. This may have potential to reduce prevalence and increase reporting.

Practical implications

University community bystander training should be acceptable, report and support systems might be utilised by students. This may have potential to reduce prevalence and increase reporting.

Originality/value

This is the first study to investigate UK student attitudes to prosocial bystander behaviours.

Details

Health Education, vol. 119 no. 5/6
Type: Research Article
ISSN: 0965-4283

Keywords

1 – 10 of over 1000