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In this paper we present a roadmap for the elicitation of business rules based on different stakeholders' perspectives, in order to facilitate the processes of structuring, organizing and expressing business tactic and policy in a way that it is close to the business milieu and stakeholders' viewpoints.

This paper has derived from a combined research practice. Initially, the development of a roadmap for understanding different stakeholders' perspectives and for identifying their views on business tactics and policies was based on well‐grounded work on enterprise goal modelling, combined with a theoretical study of business rule – related concepts. The outcome of this work was tested against a real business case dealing with the development of an electronic procurement system in the pre‐fabricated construction sector.

As a conclusion, the paper put forward a comprehensive methodological framework for dealing with rule‐intensive projects. The proposed roadmap can help IT practitioners in collecting and organizing business rule statements that apply within a particular organization, either towards the implementation of change on a business level, or in the context of specifying the (existing or future) functionality of supporting information systems (IS).

The rule roadmap presented here has been coupled with a modelling approach for expressing rules in a structured, consistent manner and for organizing them in a rule repository. Future work includes the extension of this approach to cover design and implementation as part of rule‐centric information systems engineering.

Therefore, the overall contribution of this work relates to the provision of guidance for identifying business policy and tactics at an intentional level (through the investigation of the rationale behind them) and for transforming relevant models to the operational level, where business rules are linked to business processes, information and systems.

Although the business rule concept has been examined from different points of view over the past years, the paper attempts to bridge the gap between approaches that see rules as extensions of business goals, other approaches that consider rules as limitations on the way business activities are performed, and finally, approaches according to which rules constrain the creation, modification and deletion of information entities.

Changing scattered and dynamic business rules in business workflow systems has become a growing problem that hinders the use and configuration of workflow-based applications. There is a gap in the existing research studies which currently focus on solutions that are application specific, without accounting for the universal logical dependencies between the business rules and, as a result, do not support adaptation of the business rules in real time. The paper aims to discuss this issue.

To tackle the above problems, this paper adopts a bottom-up approach, which puts forward a component model of the business process workflows and then adds business rules which have clear logical semantics. This allows incremental development of the workflows and semantic indexing of the rules which govern them during the initial acquisition.

The paper introduces an event-driven model for development of business workflows which is purely logic-based and can be easily implemented using an object-oriented technology, together with a model of the business rules dependencies which supports incremental semantic indexing. It also proposes a two-level inference mechanism as a vehicle for controlling the business process execution and the process of adaptation of the business rules at real time based on propagating the dependencies.

The framework is strictly logical and completely domain-independent. It allows to account both synchronous and asynchronous triggering events as well as both qualitative and quantitative description of the conditions of the rules. Although our primary interest is to apply the framework to the business processes typical in the construction industry we believe our approach has much wider potential due to its strictly logical formalization and domain independence. In fact it can be used to control any business processes where the execution is governed by rules.

The framework could be applied to both large business process modelling tasks and small but very dynamic business processes like the typical digital business processes found in online banking or e-Commerce. For example, it can be used for adjusting security policies by adding the capability to adapt automatically the access rights to account for additional resources and new channels of operation which can be very interesting ion both B2C and B2B applications.

The potential scope of the impact of the research reported here is linked to the wide applicability of rule-based systems in business. Our approach makes it possible not only to control the execution of the processes, but also to identify problems in the control policies themselves from the point of view of their logical properties – consistency, redundancies and potential gaps in the logics. In addition to this, our approach not only increases the efficiency, but also provides flexibility for adaptation of the policies in real time and increases the security of the overall control which improves the overall quality of the automation.

The major achievement reported in this paper is the construction of a universal, strictly logic-based event-driven framework for business process modelling and control, which allows purely logical analysis and adaptation of the business rules governing the business workflows through accounting their dependencies. An added value is the support for object-oriented implementation and the incremental indexing which has been possible thanks to the bottom-up approach adopted in the construction of the framework.

The main aim of this paper is to present the characteristics of business renovation efforts and research into some aspects of the business process and information modelling. Different business‐rule categories are discussed and the relationships that exist between business rules and other business‐related concepts are presented. The paper also introduces a business activity meta‐model as an integration link between business and information modelling. Its motivation is to help establish an environment in which business rules can be traced from their origin in the business environment through to their implementation in information systems.

Business rules are statements that aim to influence or guide behavior and information in the organization. They are the business policies, the business practices, and business definitions that should be well known and treated as a valuable asset to the organization. They are in essence how the actual business is run. Yet so often these business rules are implicit, assumed in the development of information systems in an organization. They have been buried in code, lived in the business experts’ heads and sporadically been documented in system manuals. In this paper we examine the value of business rules, compare the thinking of business rule experts and provide guidelines on how to derive and store an organization’s business rules.

In formulating e‐business strategies enabled by the Internet and WWW, parallels can be drawn from the viewpoint on process enabled by desktop and centralized computing in the 1990s, and that of present day. In this paper, the cornerstone of 1990s thinking on process, Hammer and Champy's nine best practices, are analyzed to apply for e‐business process management (e‐process management). For instance, Hammer and Champy's first principle is re‐stated as “[o]rganize around business rules (some combined tasks can be performed by stakeholders using interfaces accessed via the WWW)”. One finding is that checks and controls may not need to be reduced – as Hammer and Champy espouse – if they are perceived as valuable and can be performed inexpensively using Internet technologies. This work evolves the traditional re‐engineering framework to use in current e‐business realities; it can be applied to formulate e‐business strategies that are rooted in more traditional, and vetted, management thinking.

Managing business processes means establishing and maintaining their regulatory power, i.e., their capacity to guide and shape the practice of users and stakeholders. The purpose of this paper is to examine how the regulatory power of standardized business processes can be established and managed.

Building on a theory of standardization and on qualitative data, the authors suggest a “model of self-reinforcing business process management.”

Business process management consists of several phases (process design, process implementation, process application and process follow-up). A cyclical perspective on how these phases work together to create process legitimacy as presented in the model of self-reinforcing business process management can foster better understanding of the self-reinforcing dynamics of business process management.

The paper offers starting points for interdisciplinary research on business process management. The proposed model should be further examined with regard to its usefulness for overcoming tensions and dynamics associated with standardization.

The model of self-reinforcing business process management provides a guideline for managers involved in planning, implementing, applying, or improving business processes or further areas of change-related organizational governance.

By modeling a cyclical sequence of business process management and highlighting the role of different kinds of legitimacy, the authors integrate functionalist and social perspectives on business process management in one model.

Digital transformation has been changing the economic environment of enterprises in recent years. To remain competitive, they rely on an extensible software architecture, flexible workflow execution, and automated decision management. The concepts of service-oriented architectures (SOA), business process management (BPM), and business rules management (BRM) provide an adequate, yet isolated means of addressing many of these requirements. The paper aims to discuss these issues.

This study adapts from established research frameworks to structure the current state of research on the integration of SOA, BPM and BRM. The authors highlight the current research scope, point to disregarded topics and sketch out multidisciplinary research approaches.

While the three concepts are often discussed only in isolation or pairwise, approaches that integrate them are scarce. Against this backdrop, this study defines three types of research opportunities and identifies several directions for future research that should be explored from a technological as well as organizational perspective. Given the breadth of open questions, the authors present sources for each area of our research framework, which can serve as starting points for future investigations.

Except for well-established support for separate tasks and technologies, there is a lack of integrated standards, methods and platforms, which for example enable integrated decision-making across BPM and SOA.

Our contribution builds on established frameworks and clearly shows that the discussion on the integration of SOA, BPM and BRM cannot yet be regarded as sufficient. The research agenda highlights which areas explicitly benefit from a more precise consideration.

In the wake of the extraordinary financial scandals that both preceded and followed the September–October Financial Crises of 2008, discussions about the executive virtues of honesty and integrity are no longer academic or esoteric, but critically urgent and challenging. As representatives of the corporation, its products and services, corporate executives in general, and production, accounting, finance, and marketing executives in particular, must be the frontline public relations and goodwill ambassadors for their firms, products, and services. As academicians of business education, we must also analyze these corporate wrongdoings as objectively and ethically as possible. What is wrong must be declared and condemned as wrong, what is right must be affirmed and acknowledged as right. We owe it to our students, our profession, our stakeholders, and to the business world. Contemporary American philosopher Alasdair MacIntyre (1981) proposes the issue of morality in a threefold question: Who am I? Who ought I to become? How ought I to get there? The answer to every question refers to the virtues, especially to corporate executive virtues. This chapter explores corporate executive virtues, especially the classical cardinal virtues of prudence, temperance, fortitude, and justice as defining and enhancing corporate executive life.

Optimising metadata implementation can significantly improve records management practice. This article aims to identify a number of important issues that should be considered in any implementation of recordkeeping metadata in order to optimise that implementation.

The research presented was part of a doctoral thesis “Purposeful data: the roles and purposes of recordkeeping metadata” which itself was part of a collaborative research project seeking to comprehensively specify and codify recordkeeping metadata. The purposes were identified via a research method known as warrant analysis.

Literary warrant identified that metadata fulfil seven different purposes: identifying all entities at all levels of aggregation; establishing connections between related entities; sustaining record structure, content and accessibility through time; administering record‐keeping business; documenting the history of recordkeeping events; facilitating discovery, understanding, retrieval and delivery; and documenting metadata attribution.

Recordkeeping systems should be designed with full awareness of the capacities of metadata and following a full assessment of the organisational needs that should be met by the system. Through better system design and well‐considered metadata implementation, records management operations in any environment can be significantly improved.

The paper establishes key roles of metadata and the importance of system design metadata implementation based on doctoral research.

Using a case study in the temporary services industry, this paper illustrates the common concerns of large multinational corporations with their legacy information systems. The paper uses the popular concept of the organizational life cycle to demonstrate how and when to respond to new competitive challenges and opportunities. Organizational and systems rigidities faced by large and mature firms are identified. These rigidities include: a multitude of diverse and globally dispersed systems that need to remain operational while new systems are being implemented, thus diverting staff attention from development to maintenance; formalized, but possibly outdated business processes are embedded into existing information systems; within each functional area, “ownership” relationships exist regarding business processes and related IT systems; and difficulties in achieving cross‐functional consensus for cross‐functional systems.