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Article
Publication date: 1 December 2004

John Ratcliffe and Sheila Flanagan

The general aim of this paper is to summarise the findings of the first phase of an ongoing major research project conducted to explore, test and advance the use of business

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Abstract

The general aim of this paper is to summarise the findings of the first phase of an ongoing major research project conducted to explore, test and advance the use of business improvement district (BID) legislation in enhancing the urban vitality and viability of towns and cities in the context of tourism enterprise. More specifically its objectives are to: describe the nature, origins, purpose, benefits, participants and emergent issues; examine the formation and organisation of these agencies with particular regard to their authorisation, the provision of services and improvements and their governance and management; and assess how such common factors as place management, customer satisfaction, hospitality management and competitiveness are addressed using this mechanism. The paper concludes by examining three UK case studies from the pilot programme for BIDs for common traits, as well as indicating several significant trends reinforcing the relevance of the BID concept to the promotion of the local urban tourism industry.

Details

Property Management, vol. 22 no. 5
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 12 June 2018

Wonhyung Lee

Homelessness in the public place presents a complex issue to downtown redevelopment and management efforts. Although business communities are commonly perceived to take hostile…

Abstract

Purpose

Homelessness in the public place presents a complex issue to downtown redevelopment and management efforts. Although business communities are commonly perceived to take hostile, often punitive, approaches to deal with homelessness, such perception does not reflect recent alternative approaches. This paper aims to examine versatile approaches that district management organizations take to address homelessness, focusing on the role of business improvement districts (BIDs) in the USA.

Design/methodology/approach

This paper used a mixed method of data collection and analysis that combines a nationwide survey of BIDs and in-depth interviews with people who work at or in collaboration with BIDs in Washington, DC.

Findings

The findings suggest that BIDs, as one of the major organizations that serve the interests of property and business owners in commercial areas, have the potential to balance their traditional roles as a district manager with their alternative roles as advocates, mediators and service providers to address homelessness.

Research limitations/implications

Owing to the small number of BIDs reflected in the survey and interviews, the research results may lack generalizability. Further research on the outcomes of the BID-homeless intervention efforts will benefit the future practice.

Practical implications

The paper suggests that BIDs can implement a more cooperative approach to addressing homelessness in partnership with the public and human service sectors.

Originality/value

This paper discusses the versatile roles of BIDs in dealing with homelessness.

Details

Journal of Place Management and Development, vol. 11 no. 4
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 24 June 2020

Bob Mckercher

The purpose of this paper is to analyse the factors that make tourist shopping districts successful.

Abstract

Purpose

The purpose of this paper is to analyse the factors that make tourist shopping districts successful.

Design/methodology/approach

In total, 12 sets of face-to-face interviews were conducted in 7 cities on 4 continents in September and October, 2019. In total, 21 individuals participated in the interviews. Interviews were conducted in Bangkok Thailand, Singapore, Melbourne and Brisbane Australia, Ottawa Canada, New York USA (three sets of interviews) and London England (four sets of interviews).

Findings

The literature focusses on operational issues, while respondents highlighted higher order issues relating primarily to organisational structure, governance and funding.

Research limitations/implications

The study focusses primarily on English speaking jurisdictions, with the exception of Bangkok. As such, the results may not be generalisable to non-English speaking economies.

Practical implications

Insights into factors influencing the success of tourism retail shopping districts are highlighted, especially the role of governance and creativity.

Social implications

The paper indicates that local stakeholders also play a key role in the success of such districts.

Originality/value

This is the first comprehensive, global study of the factors that make tourism shopping districts successful.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 1 November 2003

Peter Jones, David Hillier and Daphne Comfort

Within town and city centres in the UK the challenges of managing public spaces, concerns about crime, the fear of crime, anti‐social behaviour and environmental problems and the…

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Abstract

Within town and city centres in the UK the challenges of managing public spaces, concerns about crime, the fear of crime, anti‐social behaviour and environmental problems and the desire to maintain and enhance vitality and viability are important and interlinked issues. During the past two decades a number of policy and management initiatives have been introduced in an attempt to address these issues and to promote sustainable town and city centres. Town Centre Management (TCM) schemes, for example, were established in a growing number of towns and cities from late 1980 onwards (e.g. Jones 1990). The basic aim ofTCM has been to regenerate, sustain and develop the well being and to manage the potential of town and city centres by encouraging stakeholders and local businesses to work together in purposeful partnerships to ensure the co‐ordination and development of services. There are a number of variations in the structure and funding regimes of the 250 or so TCM schemes across the UK but they generally involve some kind of public sector/private sector partnership and funding, albeit in varying proportions, a focus on a particular area and co‐ordinated management.

Details

Management Research News, vol. 26 no. 8
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 14 January 2020

Julie Grail, Catherine Mitton, Nikos Ntounis, Cathy Parker, Simon Quin, Chloe Steadman, Gary Warnaby, Emily Cotterill and Diane Smith

The purpose of this paper is to review the development and current position of Business Improvement Districts (BIDs) in the UK, drawing on the content within a State-of-the-Art

Abstract

Purpose

The purpose of this paper is to review the development and current position of Business Improvement Districts (BIDs) in the UK, drawing on the content within a State-of-the-Art Review of Business Improvement Districts in the UK: setting the agenda for policy, practice and research, commissioned by The BID Foundation and produced by members of the Institute of Place Management.

Design/methodology/approach

The paper is divided into seven main sections. The first section defines the concept of BIDs, outlines their process of establishment and provides a brief critique of BIDs from the academic literature. Second, the process of introducing BIDs into the UK is discussed. Third, the different types of BIDs that currently exist are detailed. The fourth section outlines the development of BIDs since their introduction in 2004. Fifth, an analysis of BID ballots is provided, involving details of ballot results, demonstrating a general improvement as BIDs develop over time. The sixth section comprises a discussion of unsuccessful ballots and BID terminations. The paper concludes with a brief analysis of issues BIDs face in the UK, looking into the future.

Findings

The paper contains three main empirical contributions: first, a numerical analysis of the different types of BIDs in the UK; second, a timeline of their development from 2005 to 2018; and third, a statistical analysis of BID ballot results over this period, with an indication of the numbers of unsuccessful ballots and BID terminations.

Originality/value

This paper provides the first comprehensive overview of BIDs in the UK detailing development and performance (e.g. ballot results) in the 15 years since their introduction.

Details

Journal of Place Management and Development, vol. 13 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 14 March 2008

Fayth A. Ruffin

This paper seeks to explore leading theories and concepts in professionalising the emerging field of business district management.

Abstract

Purpose

This paper seeks to explore leading theories and concepts in professionalising the emerging field of business district management.

Design/methodology/approach

In the context of globalization and localization, it discusses distinctive place‐based elements of business improvement districts (BIDs), such as: law, nomenclature, assessment formulae, and branding; while suggesting and analyzing strategic international application of certain theories and concepts.

Findings

As an outgrowth of a literature review of globalizing cities, public administration, urban management, and BIDs together with semi‐structured interviews of respondents in connection with doctoral dissertation research and in view of co‐designing curriculum for and teaching a business district management certification program; research reveals that public entrepreneurship, social capital, network governance, and performance management can transcend disciplines and cut across sectors to be key theories and concepts for education and training of business district managers worldwide. However, management training is to be contextually developed consistent with branding techniques for the business district.

Practical implications

Future research and evaluation of BIDs in the globalizing metropolis can ground theory to inform best practices and professional standards that will enable similarly situated business districts across the globe.

Originality/value

Examining BID management is not new, however the thrust toward professionalising the field is new.

Details

Journal of Place Management and Development, vol. 1 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 12 July 2023

Natalie Raben and Nikos Ntounis

This study aims to explore UK Business Improvement Districts' (BIDs) responses and practices to the COVID crisis and evaluates how these influenced their organisational identity…

Abstract

Purpose

This study aims to explore UK Business Improvement Districts' (BIDs) responses and practices to the COVID crisis and evaluates how these influenced their organisational identity. The paper aims to highlight the possible shift in BIDs' operations that can lead to their positioning as integral facilitators of place management initiatives in their local areas.

Design/methodology/approach

The authors stress the confused nature of BID identity and highlight how BID activities and business plans correspond to subsequent crises through the lens of crisis management and disaster management frameworks. A mixed-methods, exploratory, sequential approach was taken, incorporating interviews and survey responses from UK BID managers in two distinct phases between October and December 2020.

Findings

The findings of the study suggest a greater emphasis on communication strategies and the formation of partnerships during the lockdown periods, along with a renewed understanding of a BID's role towards place leadership, resilience and public safety.

Practical implications

The practical implications of this work show a shift in BID business practices, programmes and services and highlight the need to establish a set of industry standards and best practices with enhanced place leadership responsibilities.

Originality/value

The research provides a detailed snapshot of the UK BID industry during the COVID crisis and shows the possibility for BIDs to reframe their identity as locally bound, place-based organisations that have a more direct role in place management.

Details

Journal of Place Management and Development, vol. 16 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 1 September 2003

Sophie Hogg, Dominic Medway and Gary Warnaby

This article considers the implications of the introduction of legislation enabling the creation of the US concept of business improvement districts (BIDs) into the UK. Based on…

2253

Abstract

This article considers the implications of the introduction of legislation enabling the creation of the US concept of business improvement districts (BIDs) into the UK. Based on the US experience, it can be argued that local networks of small and medium‐sized retailers can benefit from establishing a BID in their immediate locale. A number of critical success factors for such BIDs are identified. These include strong leadership, a genuine desire for change, clarity of objectives and support from the local authority. The article concludes with a discussion of the advantages (and potential problem areas) of such localised SME retailer‐led BIDs.

Details

International Journal of Retail & Distribution Management, vol. 31 no. 9
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 24 July 2009

Emily Anderson, Chuck Chakrapani and Tony Hernandez

The purpose of this paper is to identify, using a case study, whether consumers in a metropolitan area can be meaningfully segmented geographically such that it can understand the…

1269

Abstract

Purpose

The purpose of this paper is to identify, using a case study, whether consumers in a metropolitan area can be meaningfully segmented geographically such that it can understand the way they perceive and interact with the downtown district and to delineate the implications of the findings for business improvement area marketing initiatives from a management perspective.

Design/methodology/approach

A total of 650 visitors to downtown Toronto are interviewed using a pretested questionnaire. Their responses are related to their location within the metropolitan area. Correspondence analysis (CA) is applied to the data to visually identify possible market segments.

Findings

The analysis identified four distinct place‐based visitor segments. Each of these segments exhibited behaviour patterns that are distinct and intrinsically meaningful. The analysis further shows that perceptions and current interactions with the district are likely to change depending on where in the metropolis its consumers live.

Practical implications

Since visitor perceptions are place dependent, it is difficult to implement a single place marketing campaign that is relevant to each segment. The results suggest that it needs to develop communication strategies that are specific to each segment, incorporating an understanding of why they visit downtown, what they think of the area, what media they consume, how they get around and what their needs are in terms of lifestage.

Originality/value

By going beyond the traditional analysis of geographic variables and incorporating consumer response variables in the analysis, this paper provides a stronger basis for market segmentation and management action with regard to place marketing. The application of CA provides a visual way to understand the segments.

Details

Journal of Place Management and Development, vol. 2 no. 2
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 1 July 2005

Martin Blackwell

To provide a critical appraisal of the UK Government's proposals for the introduction of business improvement districts (BIDs) into England considering statute and case law…

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Abstract

Purpose

To provide a critical appraisal of the UK Government's proposals for the introduction of business improvement districts (BIDs) into England considering statute and case law against the proposed regulations, while drawing on the experience of BID models in North America.

Design/methodology/approach

The paper analyses the proposed regulations against the existing statute and common law position in England.

Findings

The regulations will not levy all hereditaments as stated. The voting and taxation provisions are not defined and transparent in connection with those paying less than full rates. Implications of the House of Lords decision in Edison appear to have been overlooked in the drafting.

Research limitations/implications

The paper is specific to the Draft Business Improvement Districts (England) Regulations 2004. The paper identifies key issues for those involved in the local economy and property management in England. It is relevant across jurisdictions to those considering proposals for the implementation of BID schemes.

Practical implications

The paper is relevant to those occupiers and owners, and their advisers, who have an interest in property that is, or may be, included in a BID area.

Originality/value

The paper considers in an original manner the detailed proposals for the implementation of BIDs in England. It researches a number of areas of concern to those seeking to implement or pay a BID levy. It identifies a number of areas in which the regulations will not achieve the stated aims. Weaknesses in the voting and taxation provisions are identified.

Details

Property Management, vol. 23 no. 3
Type: Research Article
ISSN: 0263-7472

Keywords

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