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The purpose of this paper is to analyse the factors that make tourist shopping districts successful.

In total, 12 sets of face-to-face interviews were conducted in 7 cities on 4 continents in September and October, 2019. In total, 21 individuals participated in the interviews. Interviews were conducted in Bangkok Thailand, Singapore, Melbourne and Brisbane Australia, Ottawa Canada, New York USA (three sets of interviews) and London England (four sets of interviews).

The literature focusses on operational issues, while respondents highlighted higher order issues relating primarily to organisational structure, governance and funding.

The study focusses primarily on English speaking jurisdictions, with the exception of Bangkok. As such, the results may not be generalisable to non-English speaking economies.

Insights into factors influencing the success of tourism retail shopping districts are highlighted, especially the role of governance and creativity.

The paper indicates that local stakeholders also play a key role in the success of such districts.

This is the first comprehensive, global study of the factors that make tourism shopping districts successful.

This chapter presents projections of residential development in Wappinger Creek watershed of Dutchess County, New York in the Hudson River Valley. A spatial econometric model is developed based on data from a geographical information system (GIS) of county-level socio-economic trends, tax parcel attributes, town-level zoning restrictions, location variables, and bio-geophysical constraints including slope, soil type, riparian and agricultural zones. Monte Carlo simulation is employed to distribute spatially explicit projections of land-use change under various residential development scenarios. Scenario analysis indicates the likelihood of continued residential, decentralized development patterns in formerly agricultural and forested parcels. Policy scenarios demonstrate possible courses of action to direct development and protect watershed health.

Business ethics, corporate social responsibility (CSR), corporate strategy and public administration.

Undergraduate (final year) and Master level course (e.g. MBA, EMBA, Master in management and Master in public administration).

This case accounts the experience of a Malaysian Governmental Development Agency cum City Council, Bintulu Development Authority (BDA), in organizing and strategizing its CSR initiatives so as to discharge its self-interests and societal expectations. BDA was established following the discovery of huge reserves of natural gas and oil offshore in Bintulu, an industrial town in the state of Sarawak, Malaysia. It serves as the governmental instrument to undertake and coordinate development initiatives in Bintulu. There have been several driving forces prompted BDA to be more vigilant in discharging its social obligations along with its statutory obligations as a development agency and municipal services provider. They are, namely, the BDA Ordinance 1978 that governs its legitimate existence, the emergence of social media era that alters the access of people to information, the growing ecological and social concerns, and the unpredictable geopolitical environment that makes the logic of long-term strategic planning questionable. To ensure discharging its statutory and social obligations, BDA articulated vision and mission statements with strong social orientation. Two master development plans, embedded with social and environmental considerations, have guided BDA in translating its strategic mission into real structured development and action plans from 1978 to present. Through institutionalization of CSR elements as part of the organization's core business routines, annual budget allocation, performance control and reward mechanisms, CSR becomes an organizational routine of value to BDA.

This case has three learning objectives: it assists students to understand the contextual background of the case so as to establish the strategic position of CSR initiatives within the organization; it assists students to assess the embeddedness of CSR in an organization's core business routines and its potential sources of value creation; and it encourages students to examine the possible critical factors that enable or impede the initiation and implementation of regular CSR programs in an organization.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Analyzes four entities in a connected supply chain through a case study. Focuses on the relationships between organizations and the specific goals and objectives of each firm. The study was conducted from an insider's view through personal experiences, and a series of on‐site and telephone interviews with managers from each entity of the supply chain. Focuses on passing on and interpreting quality goals, alignment of quality goals and the existence of partnership with the connected supply chain. The main reason for the success of the supply chain is the strength or dominance of the manufacturer. Strong and frequent unidirectional communication exists between the manufacturer and the supplier and between the manufacturer and the distributor. These connections are the crux of the supply chain. From this strong relationship, the supply chain is able to remain successful while communication weakens and disappears at either end of the supply chain.

This study aims to identify the motivations, challenges and desires of the various actors working in contemporary downtown revitalization in mid-sized cities.

Using Spokane, Washington, as a case study, 24 semi-structured interviews were conducted with key players in downtown redevelopment, including public administrators, private developers and non-profit representatives.

Results indicate that those conducting renewal projects are primarily motivated by economics, but additionally cite heritage preservation values and community development as significant factors. Moreover, contemporary renewal projects are found to be small-scale endeavours, undertaken by individual private investors, as government involvement has significantly diminished. Revitalizers tended to express frustration with a lack of investor and public awareness regarding renewal opportunities, suggesting that increased information dissemination might promote further renewal work within mid-sized urban downtowns.

Findings provide insight into issues with neoliberal policies in addressing contemporary urban issues, and suggest a more nuanced understanding of contemporary urban development processes beyond the narrowly defined profit-driven paradigm.

The purpose of this paper is to focus on the real estate development and community interaction aspects of US shopping malls. The existing research on shopping mall development and redevelopment can more comprehensively address the importance of malls to the communities in which they are located. Existing shopping mall research focuses on lease valuation, tenant location, retail agglomeration economies, retail demand externalities and intangible asset value. Largely, neglected areas of research are the community and economic contributions of shopping malls. These are critical issues given the age of shopping malls worldwide, the need for adjacent area redevelopment and requirement of large public subsidies for infrastructure construction.

This paper investigates the critical role of shopping malls as town centres and catalysts for area development and redevelopment. A review of the existing research on shopping malls and retail economic contributions to communities is addressed along with how mall redevelopment can be a catalyst for the revitalization of urban core and suburban areas. Methodology on the measurement of shopping centre economic and employment impacts using input/output (IO) modelling is reviewed and analysed.

IO modelling is an effective tool to evaluate publically supported infrastructure to accompany shopping mall and retail redevelopment. As an example of an IO analysis of construction and mall operations economic impacts, the paper presents a case study of the proposed $2 billion Mall of America (Bloomington, Minnesota) expansion employing IO modelling.

The paper demonstrates the community benefits and economic justification for public support for mall revitalization and provides a reliable analytical tool for quantifying the benefits of mall redevelopment to the community.

The purpose of this paper is to identify the important property specific criteria for office occupation decision making by tenants of purpose built office buildings in Kuala Lumpur, Malaysia. It attempts to provide more definitive information on office space occupation to prospective property marketers, managers, owners and investors.

A questionnaire survey was conducted to identify the important criteria which were earlier selected by expert panels. The outcome was then analysed through the principal component analysis and importance factor index adopted from an earlier study. The findings from the survey can then be used to examine the relative importance of the identified criteria through the use of a multi criteria decision making (MCDM) technique.

Four main criteria could be identified under the property specific criteria. Six of the “building features, services and management” attributes have higher rankings than the attributes under the “financial” considerations, mainly rent. the high rank attributes under the main criteria of “location” relate to the prestige and accessibility of the building while the high rank criteria under the main “lease” criteria relate to the monetary considerations of the lease arrangement. The high rank criteria under the main criteria of “building features, services and management” relate to the management and building services rather than the design/space provision.

The study area is confined to Kuala Lumpur city centre commercial area and covers prime office buildings.

Office occupation studies have been established in developed countries but are very limited in Malaysia. This study attempts to relate to the current office market developments and to seek the preferences of the various categories of tenants at a later stage.

This exploratory research aims to analyze sustainable innovation in the context of inclusive business in Latin America.

The study performs a summative content analysis of 22 inclusive businesses (IBs) of current Business Call to Action (BCtA) members in Latin America. Codes were created to identify the modification or introduction of sustainable products/services/processes. Data were analyzed using NVivo 12.

Results show a prevalence of Colombian examples within Latin American inclusive business, and a more significant proportion in the agricultural sector, consistent with reports found in the literature. The authors found that sustainable innovation takes place when introducing new products/services/processes that respond to the needs of the bottom of the pyramid (BoP) population, or modifying existing processes and services to make them more sustainable.

As most sustainable innovation literature is product-oriented and technically dominated, these results contribute to the newer works adopting a more comprehensive conception of innovation, providing empirical evidence at the product, service and process levels. The results provide insights on how inclusive businesses make adaptations to improve the sustainability of their supply chains to bring their products/services within reach of isolated and disadvantaged communities. The findings also suggest that sustainable product innovation in an inclusive business goes beyond a cost reduction objective. Tailored design reveals a hybrid socioeconomic goal with a high degree of local context embeddedness and precise attention to nascent specialized demand. The results could be of practical use for organizations that want to operate an inclusive business in BoP markets.

This paper aims to contribute to the debate regarding the understanding of the multiple manifestations and alternatives for the implementation of sustainable development goals (SDGs) across national borders. For this purpose, the Colombian context is taken as a case study.

The present study performs an exploration of SDGs implementation in Colombia, cutting across the macro and meso levels and the perspectives of governance-making and governance-taking. To answer the research questions, this study applies a two-stage qualitative research design with summative content analysis.

The study finds that the companies in Colombia are showing an interest in incorporating the SDGs into their corporate sustainability reporting. Although companies show a general interest in adopting the SDGs as part of their sustainability strategies, the findings demonstrate that very few would go deeply into the analysis of the SDG targets. The Colombian case might be a good example of how local governments are taking actions for the implementation of SDGs in their national action plans, policies and strategies.

As is frequent with qualitative research, and particularly with content analysis, the generalizability of the findings obtained may only be applicable to those organizations included in the sample. The analysis at the meso level is limited to the private sector, and the findings are not applicable to other organizational actors, such as civil society organizations or academia. Future research can broaden the spectrum of analysis, both at a national and cross-national level.

The paper is of use for actors from the public, private and civil society sectors in Colombia, as well as for international actors with an interest in the ways in which the global sustainable development agenda can be translated into local action.

This paper contributes to the understanding of the different ways in which the sustainable development agenda is moving from the global level to the local implementation.