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The contemporary practice of conventional maintenance for industrialised building system (IBS) constructions suffers from poor service delivery and defect repetition. A key problem impeding the widespread adoption of emerging technologies is the lack of competent contractors to support the effectiveness of the technology implemented in conventional methods and to ensure returns on investment. The shortcomings of conventional methods are assessed from the perspective of IBS buildings. This paper aims to identify the different system approach using Building Information Modelling (BIM) technology that is equipped with decision making processes.

This paper describes the establishment of key problem areas, the elements involved in implementing good practice and the requirements for integrating maintenance management processes and information databases in the maintenance management system.

Conventional methods have little emphasis on defect diagnosis tools. They also enhance inadequate strategic decision-making in the analysis of information when attempting to improve the maintenance project outcomes for IBS construction. The characteristics identified in a case study of IBS buildings are presented and analysed.

The conclusions and recommendations drawn from the analysis of the IBS case study are discussed, synthesised and deliberated upon. The approach presented in this paper integrates various aspects of building information modelling technology to facilitate improved execution of IBS maintenance activities.

The purpose of this paper is to provide a unique conceptual framework for integrated asset management strategy that includes making use of available facility assessment methods and tools such as BREEAM In-Use, and Leadership in Energy and Environmental Design (LEED); and highlights proposes areas of commonality between these and the use of as-built Building Information Modelling, that ultimately becomes the Asset Information Model (AIM). This framework will consider the emerging requirements for the capture of Building Performance Attribute Data (BPAD), and how these can be managed in order to assist with effective post-construction building performance evaluation.

A review of the current process relevant to the development of as-built BIMs and AIMs was undertaken which included a discussion of BIM standards and of the COBie process. This was combined with data provided by industry practitioners. This led to the concept of BPADs being developed, to be used within existing green building tool, BREEAM In-Use, COBIE and FM/Asset management methods. In turn these methodologies were used to identify possible synergies and areas of integration in AIM-enabled environments.

Recognising the cyclical nature of asset management and BIM, a conceptual model was generated. It was found that BPADs could be aggregated within an AIM model which could influence the delivery of effective facilities and asset management. The model considers the use of existing Building Management Systems (BMS) and Computer Aided Facility Management Systems (CAFMs) and identifies issues associated with the overall sustainability strategy.

A conceptual framework is generated that proposes the use of effective information management and aggregation of BPAD within an AIM.

This paper aims to contribute to the discussion of the following questions: How can the digital transition improve the management of the operation and maintenance of infrastructure in health-care facilities? What is the legacy for facility management (FM) teams in this post-COVID-19 management of hospital buildings?

Based on a literature review, this paper analyses and categorises existing research on the digital challenges for FM from 2011 until 2021 by conducting a qualitative and quantitative method of bibliometric analysis and discussing the status of digital transition impact on FM of the hospital buildings.

The trends and challenges of building information modelling, artificial intelligence and the Internet of Things identified and discussed in this paper aim to be as comprehensive as possible to grasp the situation of digital transition in the FM industry in the hospital buildings context. Regarding digital maturity, the limited number of publications highlights that control and management systems cannot fully manage the entire operational phase of hospital buildings. Giving intelligence to buildings will undoubtedly be the future. So making buildings reactive, interactive and immersive is an inevitable transformation for intelligent hospital building systems. Thus, the added value of digitalisation will help facility managers to overcome the issues pointed out in this paper to deal with the growing health demands and enable them to mitigate the impacts of a new and future pandemic.

The novelty of this paper is classifying and unifying facility managers' tendencies regarding high-level information management issues, which are lacking in the literature, with a focus on the approaches with potential and higher impact on FM in the hospital building context and the related steps that should be considered regarding data collection and data structures. These tendencies provide a set of new intelligent approaches and tools, which will increase the efficiency of processes, significantly impacting the potential of optimisation. Also, these trends can improve planning and management of scope, costs, environment and safety in the value chain of projects and assets, thus creating a more resilient and sustainable industry for facility managers in this post-COVID-19 management for hospital buildings.

Public Works and Government Services Canada (PWGSC) is the federal department responsible for housing over 190,000 Canadian federal public servants. During Y2K preparations, it became apparent that a single source or form of integrated, emergency response information at the infrastructure level did not exist. A process had to be created and developed that would serve as a single vehicle and source for building‐based emergency response. These preparations for Y2K saw the creation of the Infrastructure Continuity Unit (ICU) and a system for the creation, validation, and maintenance of Infrastructure Continuity Plans (ICPs). An ICP is an event‐management document that contains a series of procedures and protocols to be used during a building‐based incident or disruption of services. The ICU is supported nationally by a network of Regional Coordinators who oversee the gathering of information needed to create ICPs for their own parts of the country. This paper demonstrates how this system, along with the ICU’s recent certification by the Canadian General Standards Board (CGSB) to the ISO 9000 standard, have contributed to the ICU’s success. This paper takes the reader through an in‐depth exploration of the ICU’s processes, methodologies and procedures and demonstrates why, in a post‐September 11th world, the ICU has begun to attract international attention.

This research investigates the distinct characteristics of blockchain technology to safeguard against the deterioration of handover information quality in the post-construction phase. The significance of effective management of handover information is highlighted by global building failures, such as the Grenfell Tower fire in London, UK. Despite existing technological interventions, there remains a paucity of understanding regarding the factors contributing to the decline in the quality of handover information during the post-construction phase.

This study employed a multi-case studies approach across five higher education institutions. It involved conducting semi-structured interviews with 52 asset management professionals, uncovering the underlying reasons for the decline in handover information quality. Building on these insights, the study performed a mapping exercise to align these identified factors with blockchain technology features and information quality dimensions, aiming to evaluate blockchain’s potential in managing quality handover information.

The study findings suggest that blockchain technology offers advantages but has limitations in addressing all the identified quality issues of managing handover information. Due to the lack of an automated process and file-based information exchange, updating handover information still requires an error-prone manual process, leading to potential information loss. Additionally, no solutions are available for encoding drawings for updates and validation.

This study proposes a framework integrating blockchain to enhance the information management process and improve handover information quality.

The purpose of this study is to investigate factors that impede the integration of facilities management (FM) into building information modeling (BIM) technology. The use of BIM technology in the commercial construction industry has grown enormously in recent years. Its application to FM, however, is still limited. The literature highlights issues that hinder BIM–FM integration, which are studied and discussed in detail in this paper.

A review of literature is conducted to identify and categorize key issues hampering the application of BIM to FM. This paper has also designed a questionnaire based on a literature review and surveyed FM professionals at two industry events. Using the collected responses, these issues are analyzed and discussed using non-parametric statistical analyses.

A total of 16 issues are identified through the literature review of 54 studies under the four categories of BIM-execution and information-management, technological, cost-based and legal and contractual issues. The results of the survey of FM professionals (with 57 complete responses) reveal that the single most important issue is the lack of FM involvement in project phases when BIM is evolving.

The findings of this study could assist the construction industry (e.g. building-material and equipment manufacturers, design professionals, general contractors, construction managers, owners and facility managers) with creating guidelines that would help in BIM–FM integration. BIM is a virtual database that contains important design and construction information, which can be used for effective and efficient life cycle management if building data are captured completely and accurately with a facility manager’s involvement.

This paper aims to investigate how digital capabilities associated with building information modelling (BIM) can integrate a wide range of information to improve built asset management (BAM) decision-making during the in-use phase of hospital buildings.

A comprehensive document analysis and a participatory case study was undertaken with a regional NHS hospital to review the type of information that can be used to better inform BAM decision-making to develop a conceptual framework to improve information use during the health-care BAM process, test how the conceptual framework can be applied within a BAM division of a health-care organisation and develop a cloud-based BIM application.

BIM has the potential to facilitate better informed BAM decision-making by integrating a wide range of information related to the physical condition of built assets, resources available for BAM and the built asset’s contribution to health-care provision within an organisation. However, interdepartmental information sharing requires a significant level of time and cost investment and changes to information gathering and storing practices within the whole organisation.

This research demonstrated that the implementation of BIM during the in-use phase of hospital buildings is different to that in the design and construction phases. At the in-use phase, BIM needs to integrate and communicate information within and between the estates, facilities division and other departments of the organisation. This poses a significant change management task for the organisation’s information management systems. Thus, a strategically driven top-down organisational approach is needed to implement BIM for the in-use phase of hospital buildings.

This paper aims to propose a space-oriented solution as an interface enabling the knowledge transfer between the building and the facilities management (FM) industry.

The research gap is explored based on practical investigations in six large-scale hospitals in China. The theory of engineering systems integration inspires the proposed solution. A practical scenario is demonstrated to explain the workflow of this solution.

It is founded that lagging information updates of FM systems in hospital project are one of the main reasons for inefficient and costly FM workflow. Building information modelling (BIM) model could provide accurate building information to the FM systems at the building handover stage. However, few researchers focus on the continuous information transfer solution from the BIM model to FM systems during the building in-use phase. An interface should be established for the “conversation” between the frequent changes of building and the FM systems in the post-construction period.

The information updates in three FM systems due to space changes in a hospital project is considered as a practical scenario in this paper. It is presented with the workflow and the data logic chain.

The originality of this paper is to propose a solution to integrate the space information provided by the BIM model with the parameters of particular FM systems. This solution deploys a BIM model for the FM industry. The solution could allow the FM personnel to ease operations and maintenance workflow by updating the space information in the BIM model.

Facility management (FM) is regarded as an emerging issue in civil engineering and is responsible for ensuring the building's expected performance. The purpose of this study is to analyze buildings' current FM processes for educational and high residential segments and propose an FM-building information modeling (BIM) (BIM6D) to understand the information flow and leading players with and without FM-BIM integration.

The research strategy was a case study with data from the FM process of two buildings. This study was carried out in three stages: diagnosis of FM of the two buildings, FM-BIM integration and information flow and leading players analysis. Maintenance activities were categorized according to periodicity and status criteria for each project element for FM-BIM integration and were visualized in the Revit design using Dynamo software.

The results of this study show differences in how FM is conducted, especially in formalization and preventive character, and similarities regarding the difficulty of foreseen and lack of control because of scattered, disconnected and incomplete information on both. The visual appeal of the FM-BIM integration facilitates information access. It optimizes the use of the digital model through the most prolonged phase of the life cycle of a building (post-occupation phase). However, FM-BIM challenges buildings that do not have digital model expertise as residential segments. This study suggests a more significant role for construction companies in these cases.

This study investigates BIM-FM integration of buildings in two different contexts and reveals the importance of a construction company's role in buildings in the residential segment. This study contributes with real-life cases on BIM in existing buildings, discussing the value and challenges of BIM in FM applications.

The purpose of this study is to identify existing weaknesses in precast concrete building maintenance and how to overcome it. The contemporary practice of conventional methods in the pre-cast concrete (PC) building maintenance entails many issues such as PC component aesthetic and structural defects, no integration between maintenance systems and lack the intelligent capabilities of linking defect diagnosis operations in maintenance due to poor service delivery and defect repetition. A key problem impeding the widespread adoption of emerging technologies is the lack of competent contractor supporting the effectiveness of implemented information and communication technology than conventional methods and the returns on investment.

The shortcomings of conventional methods are assessed from the perspective of PC buildings. Several data were collected through a case study of eight PC buildings from high-rise and complex buildings.

The conventional methods had significantly little emphasis on defect diagnosis tools. It had also increased the inadequate strategic decision making to analyse information in improving the maintenance project outcomes for PC building.

Building information modelling tools is suggested from findings and lessons learned as a good practice to reduce the repetition of defects on the design specification used and construction practiced.