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1 – 10 of over 1000
Article
Publication date: 9 December 2019

Lei Zhu, Ming Shan and Zhao Xu

Although the handover stage is the key transition stage between the construction and operation, there is no critical overview of issues and research at the handover stage…

Abstract

Purpose

Although the handover stage is the key transition stage between the construction and operation, there is no critical overview of issues and research at the handover stage, hindering the achievement of sustainable development of buildings. Therefore, the purpose of this paper is to review the building handover-related issues and research in construction and facility management (FM) journals. The specific objectives of this study include: analyze the research trends and overview the handover-related publications; identify the major research topics on the handover of buildings; identify research gaps and propose future research directions.

Design/methodology/approach

This study opted for a four-step systematic review of papers from the well-known academic journals in the construction and FM respects.

Findings

The results first revealed the increasing research interest in the handover of buildings from the researchers. Moreover, the post-construction defects, poor information fidelity, poor interoperability between building information modeling (BIM) and FM technologies, and insufficient consideration of end users were identified as the most concerned challenges for a building handover. Furthermore, identifying and formalizing information requirements for handover, improving the handover process, and improving the interoperability between BIM and FM were solutions mostly emphasized by researchers.

Research limitations/implications

As the first systematic review of building handover-related issues and research, this study is the building block for future research on this topic. The findings provide guidance for researchers in the construction and FM research community, and help them form useful collaboration for future research opportunities and find future research directions.

Practical implications

The identified significant challenges and potential solutions for a building handover could assist practitioners in making rational decisions on developing or adopting relevant technologies, and reshaping their management patterns and working processes. Moreover, the findings could be severed as evidence for policymakers to initiate policies, such as documents e-submission and timely updating BIMs, to achieve the vision of model-based project delivery.

Originality/value

This study contributed to the body of knowledge of sustainable development by providing a new insight to tackle the hindrance to the smooth transition from the construction to the operation.

Details

Engineering, Construction and Architectural Management, vol. 28 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 26 June 2019

Marjan Sadeghi, Jonathan Weston Elliott, Nick Porro and Kelly Strong

This paper aims to represent the results of a case study to establish a building information model (BIM)-enabled workflow to capture and retrieve facility information to…

1096

Abstract

Purpose

This paper aims to represent the results of a case study to establish a building information model (BIM)-enabled workflow to capture and retrieve facility information to deliver integrated handover deliverables.

Design/methodology/approach

The Building Handover Information Model (BHIM) framework proposed herein is contextualized given the Construction Operation Information Exchange (COBie) and the level of development schema. The process uses Autodesk Revit as the primary BIM-authoring tool and Dynamo as an add-in for extending Revit’s parametric functionality, BHIM validation, information retrieval and documentation in generating operation and maintenance (O&M) deliverables in the end-user requested format.

Findings

Given the criticality of semantics for model elements in the BHIM and for appropriate interoperability in BIM collaboration, each discipline should establish model development and exchange protocols that define the elements, geometrical and non-geometrical information requirements and acceptable software applications early in the design phase. In this case study, five information categories (location, specifications, warranty, maintenance instructions and Construction Specifications Institute MasterFormat division) were identified as critical for model elements in the BHIM for handover purposes.

Originality/value

Design- and construction-purposed BIM is a standard platform in collaborative architecture, engineering and construction practice, and the models are available for many recently constructed facilities. However, interoperability issues drastically restrict implementation of these models in building information handover and O&M. This study provides essential input regarding BIM exchange protocols and collaborative BIM libraries for handover purposes in collaborative BIM development.

Details

Journal of Facilities Management , vol. 17 no. 3
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 5 March 2018

Adeline Zhu Teng Tan, Atiq Zaman and Monty Sutrisna

The purpose of this study is to investigate ways of transferring knowledge and information during the life-cycle phases of construction projects, particularly between the…

1636

Abstract

Purpose

The purpose of this study is to investigate ways of transferring knowledge and information during the life-cycle phases of construction projects, particularly between the construction and occupancy phases, and to find an approach to minimise knowledge and information gaps during the handover process.

Design/methodology/approach

The study applied a qualitative approach involving a literature review and an archival analysis of information flow in the studied cases of a construction project, followed by a cross-cases analysis and expert interviews. Data on information flow were collected from three cases of building construction projects in Perth, Western Australia. In addition, a total of 18 local facilities management experts were interviewed to identify the key reasons of knowledge and information gaps and to propose an effective knowledge flow model.

Findings

The findings of this study indicated a significant knowledge and information gap, which exists during the handover process in construction projects in Western Australia. The findings of case analysis and expert interviews identified that the project handover guidelines were often ignored in construction projects in Western Australia, and the handover phase was not given the same priority as the design and construction phases by most of the project stakeholders, which led to information and knowledge gaps between the project construction and post-occupancy phases. The study conducted, integrated knowledge and information flow modelling to analyse the knowledge and information gaps followed by mapping the gaps against existing knowledge sharing frameworks (KSFs) before proposing an integrated knowledge sharing conceptual model to improve current practice and to enhance the information flow during the various phases of the construction project life cycle.

Research limitations/implications

The study is based on three cases in Perth, Western Australia, and thus the findings and recommendations are contextual. Whilst laying a good foundation to do so, further research is needed to investigate more cases in Western Australia and beyond to fully generalise the findings from this study.

Originality/value

The study contributes to improve the handover process and information flows in project life-cycle phases in Western Australia and develop an information flow model followed by bringing together existing KSFs, namely, the open communication channel (OCC), soft landing framework (SLF) and building information modelling (BIM), to propose an integrated knowledge sharing conceptual model. The methodology used here to analyse the information flow in a diagrammatic manner, the mapping of FM issues against the KSFs’ capabilities and a conceptual model to facilitate change in the industry’s silo mindset are the main contributions of this paper.

Details

Facilities, vol. 36 no. 3/4
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 18 September 2019

Rajat Gupta, Matthew Gregg and Rohini Cherian

The field of building performance evaluation (BPE) forms a fragmented whole with tools and methods that are not widely applicable. In response, the purpose of this paper…

Abstract

Purpose

The field of building performance evaluation (BPE) forms a fragmented whole with tools and methods that are not widely applicable. In response, the purpose of this paper is to develop and demonstrate a novel BPE framework to bring consistency and flexibility in evaluating actual building performance.

Design/methodology/approach

The paper critically reviews and evaluates existing BPE methods and techniques and situates them in different building life stages. Using a hierarchical approach, a “BPE framework” is devised for new and existing buildings as well as refurbishments. The working of the BPE framework is demonstrated by applying it to four discreet BPE studies to enable cross-comparison of different BPE approaches based on their stage of application, depth and duration of BPE investigations.

Findings

The framework is designed to have four graduated levels starting at the “basic” level and developing incrementally to “core”, “comprehensive” and “advanced” levels, thereby focussing on “need to know” rather than “nice to have”. The framework also offers a mechanism to map different types of BPE studies with varying scope and content.

Practical implications

As we enter a world of smart meters and smart buildings, we are transitioning into a new future of understanding building performance. The study helps to better understand which BPE method can be used to study what aspect of building performance and in what building lifecycle stage, against time, cost and user expertise.

Originality/value

The graduated and flexible framework helps to bring consistency in evaluating building performance in an otherwise fragmented field, to help improve building performance.

Details

International Journal of Building Pathology and Adaptation, vol. 38 no. 1
Type: Research Article
ISSN: 2398-4708

Keywords

Article
Publication date: 1 March 2019

Agnieszka Zalejska Jonsson and Rosane Hungria Gunnelin

The purpose of this paper is to present defects reported by cooperative owners, and to determine the relationship between building characteristics…

1345

Abstract

Purpose

The purpose of this paper is to present defects reported by cooperative owners, and to determine the relationship between building characteristics, developer’s/contractor’s company size and defect type.

Design/methodology/approach

The analysis is based on defects reported by board members of cooperatives in Sweden through a survey questionnaire. The 1,563 questionnaires were posted by regular mail to the boards of cooperatives for buildings. The current research presents results from analysis of responses from 394 regular residential projects constructed between 2006 and 2013. The responses represent owners’ experience from a total 1,107 buildings.

Findings

Findings presented in this study indicate that building quality might be one of the factors contributing to the energy gap. The analysis indicates that the most severe problems reported by cooperatives are issues related to building envelope, particularly shortcomings in the function of windows, issues related to the function of the balcony and cracks in the facade and leakage caused by rain water. The results show that the building quality differs depending on developers’ size, measured by number of employees. The authors have also found a significant relationship between reported defects and location expressed by size of the city/municipality.

Originality/value

The discussion on newly constructed residential buildings has been dominated by the perspective of professionals (inspectors) and contractors (or developers) rather than of the owners/users themselves. This study presents findings from the owners’ perspective, thus contributing the owners’ viewpoint to the debate on building quality.

Details

International Journal of Building Pathology and Adaptation, vol. 37 no. 2
Type: Research Article
ISSN: 2398-4708

Keywords

Article
Publication date: 15 November 2018

Ahmed Alnaggar and Michael Pitt

The purpose of this paper is to investigate a systematic methodology to manage asset data flow between building stakeholders throughout building life cycle using the…

1309

Abstract

Purpose

The purpose of this paper is to investigate a systematic methodology to manage asset data flow between building stakeholders throughout building life cycle using the Construction Operation Building Information Exchange (COBie) standard.

Design/methodology/approach

A literature review of the relevant building information modelling (BIM) for facilities management (FM) studies including the gaps and challenges of producing COBie data is analysed. Then a standard project management methodology by Project Management Institute (PMI) is introduced as a theoretical framework to map the different areas of managing COBie data as a project in coordination with Royal Institute of British Architects (RIBA) Plan of work. This theoretical background is coupled with an inductive approach through the placement within a construction company (Bouygues, UK) in the UCLH construction project to produce the conceptual framework that is aligned with industry needs.

Findings

The lack of well-structured approach to manage COBie data throughout building life cycle causes many problems and confusions about the roles and responsibilities of different stakeholders in creating and managing asset data. This confusion in turn results in incomplete and low-quality COBie data at the handover phase which hinders the ability of facility managers to use these data effectively in the operations phase. The proposed conceptual framework provides a standard project management process to systemise the data flow among all stakeholders.

Practical implications

The proposed framework is developed in liaison with a large construction company, so it is well aligned with an actual industry approach to managing COBie data. Furthermore, it provides a systematic step-by-step approach to managing COBie as a project that could be easily implemented in actual construction projects.

Originality/value

The paper introduced a novel approach to manage COBie data using a standard project management methodology based on an actual live construction project perspective coupled with project management theory.

Article
Publication date: 1 August 2019

Sandra Matarneh, Mark Danso-Amoako, Salam Al-Bizri, Mark Gaterell and Rana Matarneh

The purpose of this study is to address challenges in the current information exchange process between building information modelling (BIM) and facilities management (FM…

Abstract

Purpose

The purpose of this study is to address challenges in the current information exchange process between building information modelling (BIM) and facilities management (FM) systems and to propose a workable solution. This study’s objective is to identify the information exchange requirements and to develop methods for seamless information flow between building information models and FM systems.

Design/methodology/approach

Data collection and analysis was based on an extensive literature review of similar studies followed by a questionnaire survey with a total of 112 participants and 2 focus groups with a total of 12 participants to validate the conceptual framework. The outputs of the survey analysis formed the background of the proposed framework to streamline information exchange process between building information models and FM systems.

Findings

The study findings form a foundation for enabling the integration of various data sources including building information models. Such integrated platforms will enable automated information exchange between the various data sources and FM systems. The study also provides key information requirements sources to complement the existing construction operations building information exchange information and to support standardization for information exchange process.

Originality/value

The contribution of this study is the identification of information exchange requirements and sources to enable seamless information flow between BIM and FM systems. The study findings will also lay the basis for research studies using the developed framework context to enable the identification of specific data outputs for FM systems inputs.

Article
Publication date: 4 September 2017

Nethmin Malshani Pilanawithana and Y.G. Sandanayake

Facilities Management (FM) is a dynamic profession, which supports core business functions by creating cost-effective and risk-free built environment aligned with the…

1796

Abstract

Purpose

Facilities Management (FM) is a dynamic profession, which supports core business functions by creating cost-effective and risk-free built environment aligned with the strategic business directives throughout the building life cycle. This study aims to investigate and position the Facilities Manager’s role during building life cycle based on the stages of RIBA Plan of Work 2013.

Design/methodology/approach

A literature survey and in-depth interviews with experts were used to investigate the role of a Facilities Manager at the different stages of RIBA Plan of Work 2013. The gathered data were analysed using content analysis technique to explore the role of a Facilities Manager.

Findings

Research findings assert that advising the Client on cost-effective building expansion options as a vital role of a Facilities Manager at Strategic Definition stage. Further, briefing the Client’s requirement is a foremost undertaking of a Facilities Manager at Preparation and Brief stage. During the Concept Design and Developed Design stages, Facilities Manager plays a key role in value engineering exercises to ensure value for client?s money and also prepares operations and maintenance strategies to be used at the In Use stage. Moreover, Facilities Manager must have a technical training on buildings, services and systems at Handover stage to manage them at the In Use stages.

Originality/value

The role of a Facilities Manager identified in this study can be used as a guide by the Clients and project teams in obtaining their services during the building life cycle to enhance building performance.

Details

Journal of Facilities Management, vol. 15 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 5 February 2020

Teresa Beste

The purpose of this paper is to analyze the effect of a systematic commissioning process on project management performance of construction projects, expressed as cost…

Abstract

Purpose

The purpose of this paper is to analyze the effect of a systematic commissioning process on project management performance of construction projects, expressed as cost, time, quality and customer satisfaction. The building commissioner in focus uses the term systematic completion (SC), defining it as a structured process, throughout the whole project assuring the fulfillment of functional requirements in the building.

Design/methodology/approach

A qualitative single case study was used to analyze the effect of a SC process by one Norwegian building commissioner in the public sector, exemplified with four projects. The analysis was conducted by studying project documents and conducting interviews.

Findings

SC has a positive effect on the performance of a construction project, enabling completion on cost, schedule and with fewer defects at handover. Involving facility management assures mutual learning, trained operations personnel and potentially lower costs of operations because of fewer corrections and optimized systems. Higher efforts and resource use in the early phases of the project and in testing are largely offset by the generated benefits.

Research limitations/implications

This case study is limited to the building commissioner’s perspective in four projects. The design team’s, the contractor’s and the client’s perspectives are not represented in the study. Only one of the projects is completed, which limits the ability to draw quantitative conclusions.

Originality/value

Existing studies focus on the technical aspect of SC. The present study provides valuable insights into the effect of SC on project management performance, especially on its implications for the takeover of the building by operations.

Article
Publication date: 8 March 2011

Linda K. Moseki, Emmanuel Tembo and Chris E. Cloete

The purpose of this paper is to evaluate the current practice of facilities management (FM) in Botswana, particularly as it relates to building maintenance.

1754

Abstract

Purpose

The purpose of this paper is to evaluate the current practice of facilities management (FM) in Botswana, particularly as it relates to building maintenance.

Design/methodology/approach

Both qualitative and quantitative research methods (observations made from visual inspection of buildings and questionnaires) were used to obtain data in order to meet the objective of the study. A survey involving a self‐administered questionnaire to facility managers was used.

Findings

The study revealed that there was generally a lack of information on facilities managed due to a number of factors. The study also found that maintenance expenditure was not in accordance with recommended best practice ratios, that there was a lack of knowledge on the different types of maintenance and that the focus was mostly on emergency and day‐to‐day maintenance. Top management in some organisations also seemed to lack an understanding of the importance of FM, while maintenance departments suffered from under funding and budget cuts.

Originality/value

From the key findings, recommendations are made in this paper to improve the practice of FM in Botswana.

Details

Journal of Corporate Real Estate, vol. 13 no. 1
Type: Research Article
ISSN: 1463-001X

Keywords

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