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1 – 3 of 3My-Trinh Bui and Thi-Thanh-Huyen Tran
In the wake of severe socio-economic damage, many firms have made creative and technological progress in their responses to the COVID-19 crisis. This paper examines internal and…
Abstract
Purpose
In the wake of severe socio-economic damage, many firms have made creative and technological progress in their responses to the COVID-19 crisis. This paper examines internal and external environmental complexity elements as antecedents of business responses and builds a framework for tourism firms to respond to the pandemic crisis.
Design/methodology/approach
This study obtained survey data from 395 respondents in the Vietnamese tourism and hospitality industry. A partial least squares structural equation modeling–artificial neural network approach was used to examine various combinations of internal and external environmental complexity elements that have different impacts on business responses and firms' performance.
Findings
The knowledge and practice created by the firm's employees (individual creativity), obtained from traditional contexts (traditionality) were identified as internal environmental complexity factors while practice learned from other firms (mimetic pressure), information processing (status certainty) and digital transformation (digital technology speed) were treated as external environmental complexity factors. Internal and external environmental complexity factors influence business responses and firms' performance positively but differently.
Practical implications
This study demonstrates that firms should integrate their internal environment of creativity and traditionality with external environmental factors of mimetic pressure, status certainty and digital technology speed to create better business responses, and thus firm performance in the COVID-19 era.
Originality/value
This investigation contributes to environmental research and narrows the existing research gap relating to the association between types of environmental complexity and firms' responsive action, which then influence firms' performance in terms of sustainable competitiveness.
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Eulália Santos, Fernando Oliveira Tavares and Margarida Freitas Foliveira
Christmas is the most consumed event of the year, always full of traditions, namely family ones, which are very significant. In this way, it is intended to find out the importance…
Abstract
Purpose
Christmas is the most consumed event of the year, always full of traditions, namely family ones, which are very significant. In this way, it is intended to find out the importance of traditions at Christmas time and analyze their implications for family businesses.
Design/methodology/approach
The study is quantitative in nature, based on a questionnaire survey carried out with 551 Portuguese individuals, over 18 years of age, where different issues related to Christmas traditions and family are addressed.
Findings
The results demonstrate that the Christmas traditions scale is made up of four factors: family traditions on Christmas Eve, aspects related to the Christmas spirit, changes in Christmas traditions with the COVID-19 pandemic and traditions of participating in events with family at Christmas. Cod and octopus dishes are the most popular dishes on Christmas Eve. In relation to sweets/desserts, king cake, rabanadas, vermicelli, children's bread and sponge cake are the most common on Christmas Eve.
Originality/value
The study helps to understand Portuguese Christmas traditions, providing knowledge that allows defining strategies for family businesses, improving the experience and relationship with consumers at a special time of year. It is hoped that the trends in Christmas traditions in this study will contribute to unveiling the Christmas spirit, also serve as a marketing image and create curiosity and motivation on the part of other cultures to visit Portugal during this festive season, in order to experience Christmas traditions.
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Christopher Münch and Evi Hartmann
The food supply chain worldwide has suffered severely due to the COVID-19 pandemic countermeasures. Previous research suggests that business model innovation (BMI) could be a…
Abstract
Purpose
The food supply chain worldwide has suffered severely due to the COVID-19 pandemic countermeasures. Previous research suggests that business model innovation (BMI) could be a viable solution for recovering from the pandemic and fostering organizational resilience. This study analyzes the capabilities that enable food companies to innovate their business model and thereby increase organizational resilience.
Design/methodology/approach
Results were obtained using a multiple-case study approach consisting of 15 companies along the entire food supply chain. Managers and decision-makers were interviewed, and the collected insights were enriched with additional material.
Findings
The results show several capabilities that enable companies to innovate their business model due to disruption. These capabilities are categorized into four phases based on the processual representation of BMIs.
Originality/value
This study contributes to the understanding of BMI in the food supply chain and provides empirical evidence on the potential for business recovery through BMI.
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