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Purpose: This chapter aims to review the research literature on the insurance industry and map the emerging research trends in this field through a bibliometric analysis and network visualisation exercise.

Design/methodology/approach: The research literature gathered from the Web of Science (WoS) databases was applied to bibliometric analysis in this article. With the help of Biblioshiny, this research was utilised to identify documents, most prolific institutions, countries, resource titles, and WoS categories in the insurance industry. In addition, bibliometric mapping was used to identify national and institutional collaboration networks.

Findings: The author discovered that the literature had increased drastically in the academic discourse during the last two decades. According to the bibliometric data, developed countries such as the United States and the United Kingdom reign research in this sector. The research highlights the most prominent studies and writers in the insurance field and the evolution of the domain from its inception to the contemporary. It also highlights theoretical disagreements and contradictions between theoretical conceptualisation and empirical measures by presenting the significant concerns in the literature.

Originality/value: This chapter delivers the first comprehensive bibliometric analysis of the insurance sector’s literature production in connection to emerging technology, which will aid researchers and practitioners in better understanding the relationships between themes and outsiders to understand the domain area better. The author makes recommendations for future perspectives study directions and highlights the critical conceptual framework that can build future research. Overall, this research contributes to a better understanding of the insurance industry and offers new perspectives.