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Despite the end of conflict in 1995, Bosnia–Herzegovina still suffers from unresolved ethnic and social tensions, where fostering social cohesion, active citizenship and mitigating ethnonationalist tensions and politically motivated violence remains among the main goals to achieve transformative peace. This paper, based on quantitative analyses of 3,637 adult respondents, shows that the tendency of Bosnians to be active or violent citizens sometimes overlaps and are not very distinct patterns of behaviour. The purpose of this paper is to identify factors that differentiate pathways and help explain (un)civil civic behaviours and inform the work of peace and development actors.

The paper is based on a quantitative household survey conducted with a representative sample of 3,637 adults in Bosnia and by using a wide range of statistical tools from scaling to correlation analysis. This data set measures factors and conceptual notions associated with passive, constructive and aggressive civic tendencies and social cohesion in a nuanced way by using different metrics and scales. The survey was designed and conducted by The Centre for Sustainable Peace and Democratic Development (SeeD) and the Bosnia–Herzegovina Resilience Initiative in 2020, in partnership with The United States Agency for International Development (USAID)/The Office of Transition Initiatives (OTI) and The International Organization for Migration (IOM) for the SCORE Bosnia–Herzegovina study (SeeD, 2020).

Overall, the factors that were discovered to be linked to the manifestation of constructive and aggressive civic tendencies are multidimensional, and range from intergroup relations (e.g. tension, tolerance) to political and civic attitudes (e.g. ethnonationalism, civic responsibility, gender equality), from individual traits (e.g. education, economic stress) to the media landscape (e.g. information consumption). While the empirical evidence shows that some of these factors can push citizens towards both active and violent civic behaviours simultaneously, this study identifies and distinguishes those that can reduce aggressive civic tendencies while increasing constructive civic tendencies.

This paper proposes a replicable approach and evidence-based conclusions which can help validate the theories of change for the peace and development actors to ensure that scarce peacebuilding resources are invested where the impact is greatest, and the actors can protect the sanctity of their responsibility to do no harm.

This paper seeks to provide a robust empirical understanding for more effective policy-making and programming that can support Bosnia–Herzegovina’s endogenous resilience against socio-political shocks and transformative peace trajectory. This paper seeks to demonstrate how peace and development actors can build and use an evidence-base for understanding civic behaviours and as a result formulate tailored efforts with greater likelihood of impact. This would help fulfil commitments towards sustainable development goals and the 2030 global agenda (UN General Assembly, 2015).

This study contributes insights to the emerging literature at the nexus of peacebuilding, individual skills/attitudes and civic behaviour. While the conclusions are highly contextual, the methodology is informed by multidisciplinary literature and is replicable in other post-conflict and non-conflict contexts, and thus can be used for cross-country comparisons and theory building around civic activism and constructive citizenship. The approach distinguishes between passive citizens, constructive activists, aggressive activists and purely violent citizens. This study discovers that the bifurcation is between passive citizens and active citizens, and although constructive and aggressive civic tendencies might be theorised to be contradictory, they overlap and tend to co-occur.

The nature of the negotiated outcomes of the eight issues of the Dayton Peace Agreement was studied in terms of their integrative and distributive aspects. In cases where integrative elements were found, further analysis was conducted by concentrating on Pruitt's five types of integrative solutions: expanding the pie, cost cutting, non‐specific compensation, logrolling, and bridging. The results showed that real world international negotiations can arrive at integrative agreements even when they involve redistribution of resources (in this case the redistribution of former Yugoslavia). Another conclusion was that an agreement can consist of several distributive outcomes and several integrative outcomes produced by different kinds of mechanisms. Similarly, in single issues more than one mechanism can be used simultaneously. Some distributive bargaining was needed in order to determine how much compensation was required. Finally, each integrative formula had some distributive aspects as well.

Bosnia-Herzegovina has recovered slowly from the war of 1992–1995 partly due to the fact that the Dayton Accord that ended the war created a consociational state segmented by the three majority ethnic and religious groups, the Bosniaks, the Serbs, and the Croats. These “constituent peoples” live in divided spaces, rule the country separately, and have not yet reconciled their differences, impeding the creation of national identity. Women’s nongovernmental organizations (NGOs) and women peacemakers are working toward reconciliation and peace through the construction of an alternative narrative to that of the government’s and creating an increasingly influential civil society. These NGOs, comprised of women “victims” who became “empowered leaders,” are fostering reconciliation and peace through the promotion of the human rights of five groups: (1) deceased victims of the war; (2) surviving victims of the war; (3) minority groups; (4) marginalized groups; and (5) women. By the construction of liminal space through civic art, psychosocial healing, and political action, these groups are creating a new future and building the momentum to push the country forward to a reintegrated society. Leadership of the groups is dispersed throughout the country and comprised of many ethnic groups who collaborate to meet the needs and demands of their followers, who, in effect, have created the leaders and lead inclusively with them. The chapter provides an interesting study of the power of women, who turned victimhood into social action, to build a grassroots civil society that is fostering reconciliation and peace.

Purpose – This paper updates a review of research on crime among migrants in Switzerland, published in 1997.

Methodology – Review of national survey data and statistics published since 1997.

Findings – Recent statistics as well as surveys (of victimization and self-reported delinquency) show disproportionate levels of offending among migrants. Data from victimization surveys further show that victims do not report offences more often to the police whenever they suspect the offender being a foreign national. Self-report surveys show that delinquent involvement is, particularly for violent offences, higher among migrant youths than among Swiss-born juveniles. According to comparative international survey data, offending among migrant youths from Balkan countries is far more common in Switzerland than among adolescents living in Bosnia-Herzegovina.

Implications – The conditions of socialization within the immigration context may be more important than cultural factors.

Value – Combining statistics, victimization surveys and self-report studies at the national level, with survey data from areas where migrants come from.

An overview of the contents and design of web pages of the European national libraries.

The theoretical part features the concepts, problems and guidelines for design related to web sites of national libraries. Based on this knowledge, an expert evaluation was carried out, including a brief overview of all homepages of European national libraries, accessible from the Gabriel server in 2004, as well as a much broader survey of web sites of nine national libraries (Austria, Bosnia‐Herzegovina, Croatia, Denmark, Italy (Florence), Poland, Slovenia, Spain, UK).

The survey shows that European national library web sites do, in fact, have a common core of content and, in large part, follow the design guidelines, but there are still some deviations from the recommendations. National libraries of the economically better developed countries have better web sites in terms of the following guidelines, whereas national libraries of the Eastern and Southern European countries fare slightly worse.

This paper identifies the sites that set the example for other libraries to follow. Also, a list of actual shortcomings of the existing web sites is presented.

This chapter contains a case study analysis on a song by the Spanish heavy metal group Desafío or ‘Challenge’. The lyrics of the song are treated as a poem, and I will thus progress toward a linguistic and poetic analysis (Leech, 2013). Songs include many poetic devices, such as personification, metonymy, paradox, tautology, antithesis, and hyperbole (cf. Hewitt, 2000, p. 189). During the aforementioned linguistic and poetical analysis, it will be seen that the song Muerte en Mostar ‘Death in Mostar’ abounds with poetic features. The song begins with personification, for example: ‘The moon reflects in her face the shadows of evil’. Liturgical lexis and bellicose vocabulary also proliferate. Especially active in the song is the notion of an almost religious crusade. For example, one liturgical aspect found in the chorus is where an unnamed protagonist is described within the context of an almost holy war: ‘To his squadron's flag he promised his loyalty / His heart of love would be called by God’. The song goes on to recount the subsequent events and, therefore, this song in fact seems to be a mini-narrative. Finally, I will show how so much literary allusion reveals, in the end, that the song is not about Spain at all but about events that took place during the war of Bosnia–Herzegovina.

This chapter presents a theoretical argument that looking at how some grand matters of politics are simplified for practical use on the street is necessary to adequately understand how ordinary Serbs and Croats (and to a limited extent, Muslims) were transformed into enemies of their neighbors, workmates, and covillagers in the havoc wrought in Bosnia-Herzegovina between 1992 and 1995. Locals’ shifting attitudes toward consanguinal identity, expressions of greeting, and dressing patterns are found to be examples of everyday practices through which perceived differences in civilization, competitive ideas of statehood, and macroconstructions of group identity produce ethnic conflict. A broad conclusion is that attention to localized manifestations of the macropolitical will yield more comprehensive understanding in analyses of ethnic conflict.

The purpose of this study is to explore the extent to which teamwork (developed either during an initial training phase or during a subsequent deployment phase) is influenced by the nature of the team’s environment (extreme vs non-extreme) and the extent to which teamwork is one of the explaining mechanisms for team performance.

Data was collected from 60 teams at 2 time-points: training phase in The Netherlands or Germany and deployment phase (in locations such as Afghanistan and Bosnia-Herzegovina).

This study’s results indicate that when teams consider working in extreme environments, they develop higher levels of teamwork as compared to teams expecting to work in non-extreme environments. These differences remain stable also during the deployment phase, such that teams operating in extreme environments will continue to have higher levels of teamwork as compared to teams operating in non-extreme environments.

With this study, the authors contribute to the teamwork quality research stream by empirically studying how teamwork quality develops in unique military contexts such as extreme environments. Studies in such contexts are relatively rare.

Reports from the Bundeswehr Institute of Social Sciences (SOWI) (Biehl, Keller, Kozielski, Reinholz, & Tomforde, 2004; Biehl, vom Hagen, & Mackewitsch, 2001) about the motivation of German soldiers in Bosnia-Herzegovina and Kosovo have already clarified that no longer only patriotism, political ideas, the identification with an ideology or charismatic leaders count as motivating factors for soldiers to risk their lives in combat or in peacekeeping missions abroad (see also Moskos, 1968). Also, it is not – as long proclaimed within military sociology – only cohesion between comrades, which will motivate soldiers to fight (see Segal & Kestnbaum, 2001). Instead, factors which concern the soldier as an individual, such as family support and the soldier's social environment influence greatly whether or not a soldier is willing to risk his or her life, or less drastically speaking, whether or not, he or she is willing to endure the hardships of peacekeeping missions.

By applying the logic of the resource-based view and process-based internationalisation theory, this study aims to provide a better understanding of the effects of product innovation capability on the export scope of firms based in developing countries and the role of export experience as a facilitating mechanism.

Using survey data obtained from three developing countries, two main research hypotheses were empirically tested: a quadratic relationship exists between product innovation capability and export scope and export experience has a moderating effect in this relationship.

Product innovation capability and export scope have a U-shaped relationship, and export experience exerts a moderating effect. The greater the export experience is, the more the relationship between product innovation and export scope changes, taking on a more inverted U-shaped form.

Firms based in developing countries need to catch-up on innovation capabilities before being able to succeed in international markets. Managers must be aware that initial investments in product innovation could not pay off immediately and that significant additional efforts might be needed to obtain noteworthy results in terms of international expansion.

This study is among the first to focus on the curvilinear relationship between product innovation capability and export scope for firms based in developing countries while accounting for the moderating role of firms’ export experience.