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Today's structure of Bosnia and Herzegovina was established in 1995 following the signing of the Dayton Peace Agreement in Paris. According to its Constitution, the Annex 4 of the Dayton Peace Agreement, Bosnia and Herzegovina is a decentralized state consisting of two entities (the Republika Srpska and the Federation of Bosnia and Herzegovina) and the Brčko District, three constituent peoples Bosniaks, Croats and Serbs and the Others as well as all other citizens in Bosnia and Herzegovina. The term ‘Others’ refers mainly to the national minorities and in total, there are 17 different national minorities in Bosnia and Herzegovina. The Federation comprises 10 cantons, all of which have legislative, executive and judiciary powers.

Relevant governmental and non-governmental agencies and bodies, as well as different international organizations in Bosnia and Herzegovina, agree that Roma, as the largest national minority, has been living in the worst socio-economic situation compared to all other national minorities. This is especially the case in housing, employment, health care and, in particular, education.

Bosnia and Herzegovina signed relevant international documents to protect the rights of national minorities and adopted relevant laws on the protection of national minorities. Furthermore, since the state has ambitions to become a member of the European Union, it accepted the Declaration of the Western Balkans Partners on Roma integration within the EU enlargement process and plans and activities have been initiated to improve the overall situation of Roma, particularly in the area of education.

In this chapter, Andrea Óhidy discusses some pivotal issues of the book. Firstly, she shows the common challenges for current and future EU-member states to increase the participation and success of Roma people in education and lifelong learning. Then she discusses policy strategies and measures for Roma Inclusion in the Western Balkan states Albania, Bosnia and Herzegovina, Kosovo, Montenegro and Serbia. They try to improve the social situation of Roma people but also to promote minority languages and cultures. She found the main cause of the similarities concerning the strategies and concrete projects for possible solutions in the adaptation of the EU Roma inclusion policy in the Western Balkan states as part of their negotiations for EU membership. She considers the implementation of these policy measures and also the educational attainment and success of Roma in the Western Balkans unsatisfactory.

This study focuses on HR practices that foster employee engagement during Covid-19. Companies in transition economies are particularly vulnerable to crisis and downsizing and other recessionary practices are frequently used.

Drawing on the model of caring human resource management, we utilise interviews with human resource representatives of 10 banks in the transition economy of Bosnia and Herzegovina. We analyse the banks at two different times to demonstrate how and why companies adapt their HR practices.

Our findings show a changing mindset in the deployment of highly context-specific HR practices. Strengthening company culture through a sense of community and communication ensure stability and continuity in work. Rather than layoffs, flexible work has become standard.

By highlighting the interplay between HR practices and employee engagement, we contribute to the discussion on engagement in exceptional circumstances and challenging settings and demonstrate how caring responsibilities “migrate” into HR practices in the professional context of a transition economy.

We propose a context-specific “protective caring approach” to foster employee engagement during crises.

This introduction from Andrea Óhidy and Katalin R. Forray provides a brief overview of the social and educational situation of Roma in the Western Balkan region and the structure of this book. Like in the books Lifelong Learning and the Roma Minority in Central and Eastern Europe (2019) and Lifelong Learning and the Roma Minority in Western and Southern Europe (2020), Roma are here described as a ‘hidden minority’ (Cavioni, 2020, p. 68), because despite the great number and the century-long history of Roma people on the European continent, there is still only limited information and knowledge about them, both in public awareness and scientific research. Although most members of the Roma minority have been living for centuries in their European home countries, their situation is still different from the non-Roma populations: They often suffer from socio-economic disadvantages and hate-motivated harassment and discrimination (EU-FRA, 2020a). This is not only the case in the member-states of the European Union but also in the Western Balkan region. All across Europe, there are Roma groups, which are considered to be the most disadvantaged minority, regarding their health, employment and housing and also in education. To increase their situation, European Union member states have developed common strategies, which play a part in negotiations for an EU-membership status. The so-called Western Balkan states – Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia – might join the European Union in the coming years. The social inclusion of the Roma minority and the protection of their minority rights in these countries were formulated as a precondition for their application for EU membership. Therefore, several goals, policies and measures were implemented there to break the ‘vicious circle of poverty and discrimination’ (EU-FRA, 2020b). Participation in education and lifelong learning have become central elements of these political measures for Roma Inclusion. This book examines the education situation of Roma across the so-called Western Balkan region.

Similar to other countries of former Yugoslavia, Bosnia and Herzegovina (BiH) is still regarded to be a transitional economy, both from the social, political, and economic perspectives. In this regard, it is important to note that political agendas and economic strategies are still not satisfactory for the development of entrepreneurial activities. There are serious deficiency issues in regard to entrepreneurship ecosystem in BiH. This chapter describes 10 elements of the entrepreneurial ecosystem (EES) and their implications on the EES outlook of BiH.

The COVID-19 pandemic is not a foodborne infectious disease, but it has dramatically impacted food safety practices worldwide due to its potential for transmission through contaminated surfaces and food. Accordingly, the Omicron variant seems to have affected food-related activities and behaviours and disturbed food supply networks since its appearance in November 2021. Hence, this paper aims to assess how the Omicron variant impacted food safety knowledge, attitudes and practices amongst adult consumers in five countries: Bosnia and Herzegovina, North Macedonia, Serbia, Montenegro and Russia.

The study is based on an online survey. The questionnaire was developed and revised based on previous research on the impact of previous COVID-19 waves on food-related activities in several countries. The questionnaire was distributed through the SurveyMonkey platform from January 15 to February 25, 2022. It consisted of 29 multiple-choice and one-option questions organised into three sections. A total of 6,483 valid responses were received. Statistical Package for Social Sciences (SPSS) version 25.0 was used to analyse the survey results.

According to the survey findings, food safety practices evolved during the Omicron wave in the studied countries. Firstly, less than half of the sample used a face mask whilst purchasing food. Secondly, regarding food safety knowledge, the survey results suggest that there is still a lack of knowledge in the studied countries. Thirdly, the survey indicates a lack of knowledge amongst the respondents regarding food safety attitudes. For instance, more than a third of the sample (34.4%) are unsure whether the COVID-19 virus can be transmitted through food. These results are surprising and alarming, especially considering that our sample has a higher education than the population of the studied countries.

The main limitation of this research is the sample bias. Survey participants were randomly chosen, enrolled voluntarily and not rewarded. As a result, the questionnaire was self-administered and completed exclusively by people motivated by an interest in the topic. Consequently, our survey does not represent the general population of the studied countries. People with a high degree of education and women, for example, were overrepresented in our sample.

This study is unique in that it is the first to gather information and analyse people’s perceptions of the effects of the Omicron variant on food safety. As a result, the findings of this survey offer a solid basis for future investigations into the impact of the pandemic on food safety in the Balkan region and Russia. This study can help further understand the changes during the COVID-19 pandemic. It provides crucial insights that can be used to guide future decision-making and policy development regarding improving food safety practices. This and other future studies will be a foundation for organisational and government readiness for future shocks, crises and pandemics. The effects of the present Ukrainian conflict on agricultural systems and supply chains throughout the globe (e.g. increased food prices) show that this is timely, urgent and highly required.

This chapter aims to examine the position of the banking system and the effect of the COVID-19 pandemic on bank liquidity in six Western Balkan Countries. We aim to analyse the current financial parameters of the banking system to determine the impact of the pandemic’s various risks on the banking liquidity stability in response to the capital reserves of central banks of the respective countries. This chapter deals with cross-country comparison analysis of how the government responded including fiscal stimulus packages to prevent the financial downturn and the impact on liquidity retention. The methodology is based on a comparative data analysis using primary and secondary sources. Although it is too early to have full evidence of the depth of the pandemic impact, the findings show that because of the immediate actions undertaken by the liquidity management of each country and also as a result of the favourable liquidity position before the pandemic Crisis, the banking sector had sufficient reserves to overcome the risk of crisis. Moreover, all six Balkan Countries have adapted the regulatory framework in line with international emergency measures to maintain financial stability. The measures and instruments implemented by countries have generally complied with the Basel Committee’s instructions. The measures and instruments implemented by countries have generally complied with the Basel Committee’s instructions.

This study aims to investigate the relationship between age and entrepreneurial and intrapreneurial intentions considering the mediating role of individual entrepreneurial orientation (IEO) dimensions (risk-taking, innovativeness and proactiveness).

The data were collected from 782 individuals from Bosnia and Herzegovina’s working-age population using a cross-sectional survey design. Hypotheses were tested via structural equation modeling.

Younger individuals have significantly higher intentions for entrepreneurship and intrapreneurship than older individuals. The mediating role of IEO was partially supported in the case of the relationship between age and entrepreneurial intention as well as age and intrapreneurial intention. While risk-taking and innovativeness partially mediate the relationship, proactiveness does not.

This study takes a comprehensive approach when examining the relationship between age and entrepreneurial/intrapreneurial intentions in a developing economy while considering the indirect effects of IEO dimensions.

In this book chapter, we analyse social entrepreneurship (SE) development in the Western Balkans and present a regional overview. SE has become a globally known contributor to alleviating societal, economic, social, and environmental concerns. Its influence on increasing people’s quality of life has put the concept on a pedestal, and the Balkans are no different. The new advances have increased the efforts from the third sector in advocating for increased visibility, recognition, and support for social enterprises (SEs) as contributors to the development of resilient communities and facilitating the countries’ recovery from economic, social, and environmental crises. To provide a regional development overview, we use the institutional perspective. We base the analysis on data by applying qualitative methods, including document analysis, conference speeches, round tables, consultations, and other impactful events conducted over the last decade. The evidence suggests that the Western Balkan countries are similar in their development and lack a clear vision, a strategic pathway, and sustainable solutions to accelerate the sector’s growth. The awareness of the SEs’ contributions is still low, hindering their impact and potential scalability. Raising awareness campaigns is much needed to increase SEs’ visibility, recognition, revenues, and financial sustainability. Intersectoral collaboration is not at a suitable level, and the coordination and partnerships between the SE actors are lacking. The region needs to make a significant and consistent effort to facilitate the sector’s development and support SEs to provide the expected societal impact.