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1 – 10 of 19Muhammad Suleman Bajwa and Muhammad Rafiq
Archives and records are important resources for individuals, organizations and the country. The academic archives are created and maintained for the effective execution of…
Abstract
Purpose
Archives and records are important resources for individuals, organizations and the country. The academic archives are created and maintained for the effective execution of university educational and corporate functions. The archives management practices in universities are being studied in the developed countries; however, a scarcity of empirical research is observed in the context of developing countries, for instance, Pakistan. Thus, the purpose of this study is to assess the archives management practices performed in the archival units of University of the Punjab (UoP), Lahore, in association with the successful execution of university educational functions.
Design/methodology/approach
A structured survey questionnaire was developed to collect responses from the record-keepers and archives monitoring staff using a complete enumerative (census) approach. The collected data were analyzed in SPSS 23.0 in addition to structural equation modeling (SEM) run in AMOS 22v.
Findings
The findings of this study revealed an inconsistency regarding the policies and procedures, arrangement and filing records and access and retrieval due to the practice of self-developed procedures in the UoP archival units. Although archives management practices have significant impact on university academic as well as research-related functions, however, there is lack of centralized and standardized practices for archiving records in the UoP. Lack of professional/trained staff and policy document are key limitations in building systematic and standardized archives management system in academic intuitions, particularly in the UoP.
Originality/value
To the best of the authors’ knowledge, this is the first empirical study in Pakistan that has explored archives management practices used in university archives. It also contributes theoretically and methodologically through the underpinnings of archival principles in association with university functions and developing a validated scale to explore archives management practices in universities. The findings of this study may be helpful for the concerned bodies, university administrations and archives managers to establish, manage and improve the academic archives systematically.
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Nkholedzeni Sidney Netshakhuma
The purpose of this study was to investigate the state of appraisal with regard to compliance with archives and records management legislations (ARML), the archives and records…
Abstract
Purpose
The purpose of this study was to investigate the state of appraisal with regard to compliance with archives and records management legislations (ARML), the archives and records management policy (ARMP), reappraisal of records, capacity building, archives building and electronic records management (ERM) and to make a recommendation based on the research findings.
Design/methodology/approach
This study was based on the qualitative research technique. The research approach was a multiple case study comparing the previously advantaged and disadvantaged universities in South Africa.
Findings
The study found that ARML, ARMP, reappraisal of records and capacity building are essential for the appraisal of university records. The lack of appropriate appraisal theory/strategy led to a loss of institutional memory.
Research limitations/implications
This research was limited to the University of the Witwatersrand (WITS) and the University of Venda (UNIVEN). These two institutions are representatives of the state of archiving in South Africa.
Practical implications
This research will serve a benchmark for other South African universities, intending to implement systematic disposal of records in compliance with legislations and policies.
Social implications
Failure by universities to appraise records will lead to the loss of institutional memory. This implies that history of institution will be lost if necessary measures are not taken.
Originality/value
There is very little, if any, research on the appraisal of South African universities’ records. The outcome of this research will benefit universities that are seeking to develop and implement appraisal strategies.
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Lungile Precious Luthuli and Mpho Ngoepe
Municipalities, as the front lines of service delivery, use websites as one of the tools to communicate information to the public. While it is considered a record, many…
Abstract
Purpose
Municipalities, as the front lines of service delivery, use websites as one of the tools to communicate information to the public. While it is considered a record, many organisations, including municipalities, do not manage websites as such. This study aims to explore the archiving of websites as records in the municipalities of KwaZulu-Natal (KZN) Province in South Africa by using the web archiving life cycle model.
Design/methodology/approach
This study used a mixed-methods research with an explanatory design, with quantitative data collected first through content analysis of websites and qualitative data collected through interviews. Researchers used multilevel sampling, first quantitatively analysing all available websites of the municipalities (52) in KZN, and then qualitatively selecting only records managers, information managers, web administrators, communication managers and website managers or designers from municipalities because of their understanding and involvement with websites in some way.
Findings
This study established that some records on municipal websites are often in paper format in record-keeping systems, whereas others are born digital and are not captured in the systems. Municipalities lack a dedicated web online harvesting tool as well as an archiving policy or strategy to guide website archiving. Furthermore, municipalities placed a high reliance on service providers to keep their websites operational.
Research limitations/implications
It became clear during the interviews that most of the participants were unfamiliar with web archiving. As a result, only 12 of the 56 selected participants from the municipalities provided the required information in relation to the current study as others could not provide answers. Data for other participants were not analysed.
Originality/value
Due to a lack of infrastructure for ingesting digital records into archival custody, a framework for harvesting web content of value is proposed both internally in municipalities and externally to an archive repository.
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Rafiq Ahmad and Muhammad Rafiq
The digital contents (d-contents) are vulnerable to various threats either natural or manmade. Digital preservation is the plethora of a wide array of strategies necessary for the…
Abstract
Purpose
The digital contents (d-contents) are vulnerable to various threats either natural or manmade. Digital preservation is the plethora of a wide array of strategies necessary for the long-term preservation of digital objects. This study was carried out to assess the digital preservation practices for information resources in university libraries of Pakistan.
Design/methodology/approach
A quantitative survey based on a structured questionnaire was carried out to conduct the study. The questionnaire containing two sets of strategies (general and technical) was distributed amongst the whole population and received 90% response rate.
Findings
Overall, progressive implementation of general digital preservation practices was noted in these libraries like checking the digital collections for viruses, keeping the digital media in fire/water/theft proof locations, restricting unauthorized access, maintaining ideal humidity and temperature, and checking the digital media for functionality. Amongst the technical practices, only replication was in practice at a progressive rate, followed by metadata recording and media refreshing that was sometimes practiced in these libraries. The other technical practices were rarely or never practiced in these libraries. Significant variances in general and technical digital preservation practices were noted based on their physical locations (regional distribution).
Research limitations/implications
The study contributes a comprehensive set of digital preservation practices divided into general and technical types to conduct similar studies in other parts of the world.
Practical implications
The findings stress the need for national and institutional policies, funding streams and skill enhancement of library staff.
Originality/value
The study fills the literature gap and contributes a comprehensive set of digital preservation practices divided into general and technical types to conduct similar studies in other parts of the world.
Peer review
The peer-review history for this article is available at: https://publons.com/publon/10.1108/OIR-02-2023-0074
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Alenka Kavčič Čolić and Andreja Hari
The current predominant delivery format resulting from digitization is PDF, which is not appropriate for the blind, partially sighted and people who read on mobile devices. To…
Abstract
Purpose
The current predominant delivery format resulting from digitization is PDF, which is not appropriate for the blind, partially sighted and people who read on mobile devices. To meet the needs of both communities, as well as broader ones, alternative file formats are required. With the findings of the eBooks-On-Demand-Network Opening Publications for European Netizens project research, this study aims to improve access to digitized content for these communities.
Design/methodology/approach
In 2022, the authors conducted research on the digitization experiences of 13 EODOPEN partners at their organizations. The authors distributed the same sample of scans in English with different characteristics, and in accordance with Web content accessibility guidelines, the authors created 24 criteria to analyze their digitization workflows, output formats and optical character recognition (OCR) quality.
Findings
In this contribution, the authors present the results of a trial implementation among EODOPEN partners regarding their digitization workflows, used delivery file formats and the resulting quality of OCR results, depending on the type of digitization output file format. It was shown that partners using the OCR tool ABBYY FineReader Professional and producing scanning outputs in tagged PDF and PDF/UA formats achieved better results according to set criteria.
Research limitations/implications
The trial implementations were limited to 13 project partners’ organizations only.
Originality/value
This research paper can be a valuable contribution to the field of massive digitization practices, particularly in terms of improving the accessibility of the output delivery file formats.
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Rafiq Ahmad and Muhammad Rafiq
The purpose of the paper was to outline the
Abstract
Purpose
The purpose of the paper was to outline the
Design/methodology/approach
The paper is based on the review of relevant literature.
Findings
The study provides a broader overview of the role community libraries (CLs) can play in extending their role to a more vibrant perspective.
Originality/value
To the best of the authors’ knowledge, the paper is the first of its kind that provides an overview regarding extension of the role of CLs towards digital preservation.
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Recent archiving and curatorial practices took advantage of the advancement in digital technologies, creating immersive and interactive experiences to emphasize the plurality of…
Abstract
Purpose
Recent archiving and curatorial practices took advantage of the advancement in digital technologies, creating immersive and interactive experiences to emphasize the plurality of memory materials, encourage personalized sense-making and extract, manage and share the ever-growing surrounding knowledge. Audiovisual (AV) content, with its growing importance and popularity, is less explored on that end than texts and images. This paper examines the trend of datafication in AV archives and answers the critical question, “What to extract from AV materials and why?”.
Design/methodology/approach
This study roots in a comprehensive state-of-the-art review of digital methods and curatorial practices in AV archives. The thinking model for mapping AV archive data to purposes is based on pre-existing models for understanding multimedia content and metadata standards.
Findings
The thinking model connects AV content descriptors (data perspective) and purposes (curatorial perspective) and provides a theoretical map of how information extracted from AV archives should be fused and embedded for memory institutions. The model is constructed by looking into the three broad dimensions of audiovisual content – archival, affective and aesthetic, social and historical.
Originality/value
This paper contributes uniquely to the intersection of computational archives, audiovisual content and public sense-making experiences. It provides updates and insights to work towards datafied AV archives and cope with the increasing needs in the sense-making end using AV archives.
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Javaria Waqar and Osman Sadiq Paracha
This study aims to examine the key antecedents influencing the private firm’s intention to adopt big data analytics (BDA) in developing economies. To do so, the study follows the…
Abstract
Purpose
This study aims to examine the key antecedents influencing the private firm’s intention to adopt big data analytics (BDA) in developing economies. To do so, the study follows the sequential explanatory approach.
Design/methodology/approach
To test the hypothesized model that draws on the technology–organization–environment (TOE) framework paired with the diffusion of innovation (DOI) theory, a purposive sampling technique was applied to gather data from 156 IT and management domain experts from the private firms that intend to adopt BDA and operate in Pakistan’s service industry, including telecommunication, information technology, agriculture, and e-commerce. The data were analysed using the partial least squares structural equations modelling (PLS-SEM) technique and complemented with qualitative analysis of 10 semi-structured interviews in NVIVO 12 based on grounded theory.
Findings
The empirical findings revealed that the two constructs – perceived benefits and top management support – are the powerful drivers of a firm’s intention to adopt BDA in the private sector, whereas IT infrastructure, data quality, technological complexity and financial readiness, along with the moderators, BDA adoption of competitors and government policy and regulation, do not significantly influence the intention. In addition, the qualitative analysis validates and further complements the SEM findings.
Originality/value
Unlike the previous studies on technology adoption, this study proposed a unique research model with contextualized indicators to measure the constructs relevant to private firms, based on the TOE framework and DOI theory, to investigate the causal relationship between drivers and intention. Furthermore, the findings of PLS-SEM were complemented by qualitative analysis to validate the causation. The findings of this study have both theoretical and practical implications.
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Gustavo Candela, Nele Gabriëls, Sally Chambers, Milena Dobreva, Sarah Ames, Meghan Ferriter, Neil Fitzgerald, Victor Harbo, Katrine Hofmann, Olga Holownia, Alba Irollo, Mahendra Mahey, Eileen Manchester, Thuy-An Pham, Abigail Potter and Ellen Van Keer
The purpose of this study is to offer a checklist that can be used for both creating and evaluating digital collections, which are also sometimes referred to as data sets as part…
Abstract
Purpose
The purpose of this study is to offer a checklist that can be used for both creating and evaluating digital collections, which are also sometimes referred to as data sets as part of the collections as data movement, suitable for computational use.
Design/methodology/approach
The checklist was built by synthesising and analysing the results of relevant research literature, articles and studies and the issues and needs obtained in an observational study. The checklist was tested and applied both as a tool for assessing a selection of digital collections made available by galleries, libraries, archives and museums (GLAM) institutions as proof of concept and as a supporting tool for creating collections as data.
Findings
Over the past few years, there has been a growing interest in making available digital collections published by GLAM organisations for computational use. Based on previous work, the authors defined a methodology to build a checklist for the publication of Collections as data. The authors’ evaluation showed several examples of applications that can be useful to encourage other institutions to publish their digital collections for computational use.
Originality/value
While some work on making available digital collections suitable for computational use exists, giving particular attention to data quality, planning and experimentation, to the best of the authors’ knowledge, none of the work to date provides an easy-to-follow and robust checklist to publish collection data sets in GLAM institutions. This checklist intends to encourage small- and medium-sized institutions to adopt the collection as data principles in daily workflows following best practices and guidelines.
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Rafaela Nascimento Buhler, Fernando De Oliveira Santini, Wagner Junior Ladeira, Tareq Rasul, Marcelo Gattermann Perin and Satish Kumar
This study aims to synthesize and integrate findings from diverse research on the antecedents and moderators of customer loyalty in the banking sector. Through a comprehensive…
Abstract
Purpose
This study aims to synthesize and integrate findings from diverse research on the antecedents and moderators of customer loyalty in the banking sector. Through a comprehensive meta-analysis, the research seeks to understand the primary drivers of bank loyalty and the potential cultural, economic and social indicators that might influence these relationships.
Design/methodology/approach
A rigorous meta-analysis was conducted, analyzing 275 studies with 1,365 effect sizes involving over 134,000 bank customers from more than 50 countries. The research evaluated the effect sizes of the main relationships between loyalty antecedents and consequences and assessed the influence of cultural, economic and social moderators.
Findings
The study identified key antecedents of bank loyalty, with responsiveness, privacy, commitment, trust and empathy being paramount. Cultural dimensions, such as individualism and masculinity, significantly moderate the relationships between trust and loyalty. The human development index (HDI) was also identified as a significant economic moderator, particularly influencing the relationship between satisfaction and bank loyalty.
Originality/value
This research offers a holistic view of bank loyalty, bridging gaps from conflicting findings in prior literature. Examining a vast array of studies across diverse cultural and economic contexts provides empirical generalizations about bank loyalty behavior, offering valuable insights for academia and the banking industry.
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