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The purpose of this paper is to design a system deployment model that integrates case-based agent technique to develop an eco-responsibility decision support tool for greening educational institutions toward environmental responsibility.

Data were collected through questionnaires distributed among a statistical population that comprised practitioners across educational institutions in Malaysia that implement green practices. The questionnaire measured the feasibility of the developed tool based on factors derived from the literature. Accordingly, descriptive, exploratory and factor analysis approach using statistical package for social sciences (SPSS) was used to test the feasibility of the developed tool.

Results from descriptive analysis confirm the tool is feasible based on mean values that range from 4.1619 to 3.6508 on a five-point scale, indicating that the tool is effective in sustaining educational institutions going green. Besides, results from exploratory analysis verify the reliability of the tool based on the acceptable Cronbach’s alpha reliability coefficient score higher than 0.7 and Kaiser–Meyer–Olkin value being above 0.5. Finally, results from factor analysis reveal that the developed tool is usable, efficient, helpful, flexible and credible and supports educational institutions in going green at 88.44 per cent of the total variance, suggesting that the respondents are satisfied with the tool.

The sample population in this study comprises only practitioners from educational institutions in Malaysia. Theoretically, this research provides feasibility factors and associated items that can be used in evaluating developed information systems.

Practically, this study develops an eco-responsibility decision support tool to facilitate green strategies and provides information on how practitioners in educational institutions can improve green growth.

This study presents how case-oriented agents aid educational institutions in going green for environmental responsibility. Socially, this research provides the strategies for green practice improvement in educational institutions toward environmental responsibility.

The eco-responsibility decision support tool provides a Web-based platform for promoting ecological protection by supporting the measuring of practitioners’ current green practices for environmental responsibility. Thus, research findings from this study are expected to help decision-makers generate useful insights into environment-friendly strategies to be implemented in educational institutions. Lastly, the statistical tests adopted in this paper can be used to gauge the feasibility of information system application in future.

This paper aims to investigate the current value chain activities grounded on Porter’s value chain theory and to examine the drivers of strategic environmentalism that influence sustainable value chain adoption. This study further constructs a prescriptive model to reveal the extent to which information communication technology (ICT)-based industries are adopting sustainable value chain practices.

Data were collected using questionnaire from selected ISO 14000/14001-certified ICT-based firms in Malaysia and analyzed using partial least square-structural equation modeling.

Results reveal that the primary activities positively influence sustainable value chain. Moreover, results indicate that support activities significantly influence sustainable value chain adoption in ICT-based firms. Results further show that strategic environmentalism drivers have an impact on sustainable value chain adoption.

Data were collected from ICT-based industries in Malaysia only. Additionally, this research extends the body of knowledge and offers theoretical implications for ICT-based industries in Malaysia and other emerging economies in adopting sustainable value chain activities.

Practically, this study assists ICT-based industries to change their current paradigm from the traditional operations to a more holistic approach toward supporting practitioners to simultaneously achieve social responsibility, environmental and economic growth.

This study offers social implications for ICT-based industries to implement cleaner operations by decreasing CO₂ emission, lessening energy usage, diminishing cost incurred and minimizing usage of natural resources, thereby increasing product recovery and recycle-ability of IT hardware.

This study is one of the first to address the issue related to sustainable value chain in ICT-based industry by providing a roadmap on how practitioners can implement sustainable initiatives or more significantly, how to infuse these initiatives in their current chain, while concurrently enhancing competitiveness. Furthermore, this paper examines the current activities implemented by practitioners toward sustainable value chain adoption and explores the correlation of the drivers of strategic environmentalism with regard to sustainable value chain.

Blended learning (BL) has been increasing in popularity and demand and has developed as a common practice in institutions of higher learning. Therefore, this study develops a model to evaluate the critical predictors that determine students' acceptance and deployment of BL in institutions of higher education based on the theory of planned behavior (TPB).

The empirical analysis entails data collected from 1,811 responses from an online survey questionnaire from students in Malaysian universities, colleges and polytechnics. Partial least square–structural equation modeling (PLS–SEM) was employed for data analysis.

The results reveal that the attitude, subjective norm, perceived behavioral control and self-efficacy were found to influence students' intention to accept BL. Moreover, results suggest that the intention of students to accept BL approach is significantly influenced by actual BL deployment.

Data were collected from students in universities, colleges and polytechnics only. Besides, this research is one of the limited studies that explored BL deployment in a Malaysian perspective.

Findings from this research not only add scientific evidence to BL literature but also provide a better understanding of the predictors that may motivate or discourage learners to deploy BL in institutions of higher learning.

Respectively, findings from this study aid students to acquire and apply knowledge on how to effectively improve BL initiatives in learning activities.

This study is one of the fewer studies that investigate students' behavioral intentions toward BL deployment in Malaysia. Additionally, this study contributes to the understanding of the predictors that influence students' intention to accept and deploy BL in their respective institutions.

Electric mobility as a service (eMaaS) is suggested as a possible solution to ease transportation and lessen environmental issues by providing a collaborative transport sharing infrastructure that is based on electric vehicles (EVs) such as electric cars, electric bicycles and so on. Accordingly, this study aims to propose a multi-tier architecture to support the collection, processing, analytics and usage of mobility data in providing eMaaS within smart cities. The architecture uses application programming interfaces to enable interoperability between different infrastructures required for eMaaS and allow multiple partners to exchange and share data for making decision regarding electric mobility services.

Design science methodology based on a case study by interview was used to collect data from an infrastructure company in Norway to verify the applicability of the proposed multi-tier architecture.

Findings suggest that the architecture offers an approach for collecting, aggregating, processing and provisioning of data originating from sources to improve electric mobility in smart cities. More importantly, findings from this study provide guidance for municipalities and policymakers in improving electric mobility services. Moreover, the author’s findings provide a practical data-driven mobility use case that can be used by transport companies in deploying eMaaS in smart cities.

Data was collected from a single company in Norway, hence, it is required to further verify the architecture with data collected from other companies.

eMaaS operates on heterogeneous data, which are generated from EVs and used by citizens and stakeholders such as city administration, municipality transport providers, charging station providers and so on. Therefore, the proposed architecture enables the sharing and usage of generated data as openly available data to be used in creating value-added services to improve citizen’s quality of life and viability of businesses.

This study proposes the deployment of electric mobility to address increased usage of vehicles, which contributes to pollution of the environment that has a serious effect on citizen’s quality of life.

This study proposes a multi-tier architecture that stores, processes, analyze and provides data and related services to improve electric mobility within smart cities. The multi-tier architecture aims to support and increase eMaaS operation of EVs toward improving transportation services for city transport operators and citizens for sustainable transport and mobility system.

This study aims to develop a software risk prioritization model using analytic hierarchy process (AHP) and further validate the usability attributes of the model in prioritizing operational, technical, technological, strategic and environmental software risks.

Questionnaire was used to collect data from software practitioners to evaluate the usability attributes of the AHP-software risk prioritization model. Accordingly, partial least square-structural equation modeling was used to analyze the collected data.

Results reveal that the developed AHP-software risk prioritization model is efficient and effective in facilitating software risk factor prioritization. In addition, results suggest that the experts are satisfied with the learnability, accessibility and navigation capability of the model. Besides, results indicate that the model provides a useable interface and system design for content availability of information needed by software practitioners in evaluating and prioritizing operational, technical, technological, strategic and environmental risk. Furthermore, results show that the experts intend to adopt the model to prioritize identified software risk in their firm.

Methodologically, the developed AHP-software risk prioritization model is faced with issues such as inconsistency in judgments, weakness of confronting ambiguities and uncertainties of high complexity. Empirically, data were collected from software practitioners in Malaysia to validate the AHP-software risk prioritization model. Hence, results from this study cannot be generalized to other software practitioners in different countries.

This study developed a software risk prioritization model to evaluate and prioritize software risks that occur in software organizations by deploying AHP to carryout risk factor priority selection. Moreover, the model provides risk knowledge as guidelines for evaluating software risks in software organizations.

The developed AHP-software risk prioritization model computes risk prioritization factor priority selection and further supports software practitioners and evaluates risks and associated risk factors. Besides, this study develops an instrument that can be used in project risk management to validate the usability attributes of software risk approaches.

This research designs use case and class diagram to show how the AHP-software risk prioritization model evaluates and prioritizes software risks factors by using risk evaluation questions. Additionally, the AHP-software risk prioritization model computes, evaluates and prioritizes software risk factors using risk factor priority selection for software project management.

This study aims to develop a software agent-knowledge procurement management tool to address uncertainties from external and internal environments, such as record failure, slow logistics auditing and distribution delay toward improving procurement management in retailing enterprises.

Quantitative methodology was used to collect data using a self-administered survey from randomly selected procurement staffs, marketers and customers to measure their perception regarding the feasibility and acceptance of the implemented agent-knowledge-based procurement management tool.

Results from empirical analysis reveal that the implemented tool facilitates collaboration and interaction among buyers, sellers and procurement managers toward enhancing procurement managers’ flexibility to handle unexpected exceptions. In addition, results confirm the feasibility of the implemented tool in supporting procurement management toward handling inventory failure exception, which occurs in traditional procurement approaches. Moreover, descriptive results from user acceptance test verify that the tool was accepted by the respondents.

The limitation of this study is that the implemented tool is evaluated using data collected from respondents in Malaysia retailing enterprise only; thus, the results cannot be generalized to other enterprises and country. In addition, research implications from this study design a methodological and comprehensive software agent-knowledge-based model that support buyers, sellers and procurement managers with information to facilitate buying and selling operations.

Practically, the designed software agent-knowledge-based model describes how software agents collaborate with each other to facilitate procurement tasks and also use the knowledge base in the implemented tool to provide information sharing platform that manages the dynamics of procurement operations.

This research integrates software agents which are autonomous programs that carryout pre-defined task on behalf of end users. Socially, this study would be useful for procurement managers in developing mechanisms for instilling insights in retailing operations.

This research is among the first to attempt to develop a software agent-knowledge-based model to support procurement management in the retailing enterprise domain. It contributes to promote e-procurement practices by implementing a software agent-knowledge-oriented tool to address uncertainties experienced in retailing enterprise. It is envisaged that this study will provide basis for future research into e-procurement practices for retailing businesses in Malaysia and beyond.

This study aims to explore the current Green practices implemented in Malaysia higher education institutions toward sustainability attainment by developing a multi-disciplinary comprehensive policy framework to further extend the collaboration among sustainability practitioners in providing integrated data on Green indicators linked to economic, social and environmental dimensions of sustainability in higher education institutions.

Primary data which comprises of sustainability archival documents from sixteen universities in Malaysia was used to explore the extent of Green practice for sustainability. In addition, this study also used secondary data from existing literature on sustainable development in Malaysia higher education institutional context.

Findings from the examined 16 universities and prior sustainability studies in Malaysia universities suggest that higher education institutions in Malaysia are presently implementing Green practices in their university campuses toward attaining sustainability.

Qualitative data is only collected from higher education institutions in Malaysia. Hence, findings from this study cannot be generalized to universities in other countries.

This study provides insights toward infusing Green campus paradigms from a technological perspective to facilitate the exchange of information between sustainability practitioners to produce innovative solutions for addressing sustainability challenges.

This research developed a policy framework that provides trans-disciplinary approach to be adopted by higher education institutions in Malaysia and further beyond toward attaining sustainability. Socially, this study provides Green indicators that act as a reference manual and road map toward sustainable development in higher education institutions.

A novel multi-disciplinary comprehensive policy framework is developed grounded on identified Green indicators integrated to provide information on how sustainability practitioners can implement Green practices paradigms across universities. Furthermore, the Green indicators can be used as metrics to provide data for Green practice measurement and monitoring in higher education institutions.

The purpose of this study is to identify the key Green information technology (IT) components needed to be considered by government-based institutions and to develop a Green policy framework based on the identified Green IT components to facilitate government-based institutions achieve sustainability.

The Green policy framework and associated propositions are developed to facilitate government-based institutions achieve sustainability. In addition, a case study approach was adopted to verify the proposed framework based on data collected from open-ended interviews and sustainability report documents from two government-based institutions in Malaysia. Furthermore, the collected data were analyzed based on content analysis using descriptive and narrative method to present the findings of Green IT components adopted in the selected case studies.

Findings show that sustainability considerations are increasingly being deliberated in institutions. Moreover, finding from the analyzed data also indicates that there is an increased interest towards implementation of Green IT initiatives for developing, operating and usage by practitioners and staff within government-based institutions.

Findings from this study suggest that the Green policy framework components have implications to support only government-based institutions address environmental, social and economic-related issues.

The developed Green IT components serve as robust indicators or constructs to measure management of Green IT initiatives currently being implemented and thereby provide a framework for sustainability committee members to benchmark their current Green IT practice.

This study provides an agenda to guide government-based institutions achieve sustainability goals. Accordingly, government-based institutions can adopt the framework’s components to evaluate their progress, hence improving their target of attaining sustainability. Besides, this research provides an approach for assessing current practices adopted in government-based institutions against the Green IT components.

The originality of this study is attributed to the fact that this study presents Green IT policy framework to be considered by government-based institutions in achieving sustainability. The framework provides an agenda to simultaneously consider all three dimensions of sustainability the people, planet and profit (social, environment and economic). Moreover, this is one of the first studies to explore Green IT practices in government-based institutions.

The purpose of this paper is to develop an eccentric model to examine the factors that influence environmental performance in organizations based on belief–action–outcome framework and natural resource-based view theory.

Data were collected by employing online survey from respondents in organizations to statistically test the eccentric model and its associated hypotheses. Partial least squares–structural equation modeling and Statistical Package for Social Sciences were utilized to analyze the survey data.

The results show that information technology (IT) professionals and IT executives’ behavior positively influences environmental performance. Further results suggest that the belief of IT professionals and IT executives is significantly influenced by the action of IT infrastructure, institutional pressure, organizational strategy and information diffusion. In addition, results reveal that the action of IT infrastructure, institutional pressure, organizational strategy and information diffusion in organizations significantly has an impact on the outcome of environmental performance. Moreover, results indicate that green information systems (IS) for pollution prevention, product stewardship and clean development initiatives adopted positively influence the environmental performance of organizations.

The developed eccentric model further shows how green IS practice integration can improve environmental performance. However, the selected respondents are from a single country as such findings from this study cannot be generalized to other countries.

Practically, this paper has implications for the capability of IS to promote environmental performance in organizations.

This study provides a pertinent contribution in developing and validating an eccentric model for green IS adoption. Besides, a survey instrument is developed that can be used by future studies.

The developed model helps to explore the factors that influence environmental performance and also the outcomes of green IS adoption for environmental performance. Accordingly, IT professionals and IT executives can draw upon the eccentric model in assessing their current environmental-friendly practice for the effective initialization of green IS for corporate value.

The aim of this research is to analyze sustainable value chain management based on dynamic capabilities in small and medium-sized enterprises (SMEs).

A qualitative methodology is used, through a multiple case study with three SMEs, to identify the conceptual relationship between the sustainable value chain and dynamic capabilities. Interviews are conducted with managers, and the data are analyzed through content analysis.

It is observed that breaking down barriers in processes is important for establishing the sustainable value chain, generating dynamic capabilities with the readaptation of activities.

It is recommended that studies be conducted in other sectors and in large companies, to identify new perspectives.

The findings of this study demonstrate the constant processes of SMEs in response to legal, bureaucratic and logistical changes, in the generation of dynamic capabilities and sustainable value chain management, to achieve their customers' goals.

The research contributes to the literature on the management of dynamic capabilities in the value chain in Brazilian companies and to the supply chain field, particularly in relation to SMEs.

This research analyzes sustainable value chain management based on dynamic capabilities in Brazilian SMEs, gathering the managers' perceptions regarding changes in the external environment that influence adaptations and alignments, impacting on their businesses.