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1 – 10 of over 1000
Article
Publication date: 30 March 2012

Gayle Kerr, Kathleen Mortimer, Sonia Dickinson and David S. Waller

The purpose of this study is to examine the concept of consumer power, in particular the power or bloggers in the online environment and how this might be applied to the…

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Abstract

Purpose

The purpose of this study is to examine the concept of consumer power, in particular the power or bloggers in the online environment and how this might be applied to the regulation of advertising.

Design/methodology/approach

Utilising Denegri‐Knott's (2006) four on‐line power strategies, a content analysis of weblogs of Tourism Australia's “Where the bloody hell are you?” advertising campaign is undertaken. Blogger behaviour towards this controversial campaign is documented and consumer power strategies are examined.

Findings

This study reveals that bloggers are circumventing the traditional self regulatory process by distributing information, opinion, and even banned advertising material, thereby forming power hubs of like‐minded people, with the potential to become online pressure groups, augmenting the traditional powers of consumers in the self regulatory process.

Research limitations/implications

Limitations include a single case context and its exploration of a single media tool (weblogs). Also, bloggers are not representative of the general public, but do provide an alternative to the general category of complainants.

Practical implications

The paper provides evidence that bloggers are defacto regulators in the online environment providing judgements on advertising campaigns, supporting those with like‐minded views and disciplining others, and even making banned advertisements publicly available. Advertisers should be mindful of this activity in developing campaigns, especially in formulating controversial campaigns aimed to be disseminated online.

Originality/value

The paper is the first to relate consumer power in the online environment to self‐regulation. It is also first to study a new group of advertising complainants – the bloggers.

Details

European Journal of Marketing, vol. 46 no. 3/4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 8 January 2014

Chiu-Ping Hsu, Heng-Chiang Huang, Chih-Huei Ko and Shih-Ju Wang

This study aims to present a conceptual model of how blog readers' perceptions of satisfaction generate blog loyalty, which in turn enhances bloggers' power. This study also seeks…

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Abstract

Purpose

This study aims to present a conceptual model of how blog readers' perceptions of satisfaction generate blog loyalty, which in turn enhances bloggers' power. This study also seeks to investigate the moderating influence of subjective norms on the relationship between satisfaction and loyalty.

Design/methodology/approach

The structural equation modelling approach was used to estimate a conceptual model based on survey data from blog readers in Taiwan. After discarding incomplete responses, the final sample consisted of 567 completed responses.

Findings

The majority of the results supported the hypotheses. Three types of exchange outcome satisfaction influence blog readers' perceptions of bloggers' power by increasing attitudinal loyalty. Information satisfaction has a direct and positive effect on expert power. Most importantly subjective norms exhibited a positive moderating relationship between exchange outcome satisfaction and attitudinal loyalty. The authors found no evidence to support the relationship between exchange outcome satisfaction and behavioural loyalty.

Originality/value

From the perspectives of exchange outcome satisfaction, loyalty, power, and susceptibility to normative influence, this study contributes to a more comprehensive understanding of the process through which blog readers become loyal to their bloggers and are influenced by bloggers' expert and referent power.

Details

Online Information Review, vol. 38 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 21 April 2022

Ashleigh McFarlane, Kathy Hamilton and Paul Hewer

This study aims to explore passionate labour in the fashion blogosphere and addresses two research questions: How does passion animate passionate labour? How does the emotion of…

Abstract

Purpose

This study aims to explore passionate labour in the fashion blogosphere and addresses two research questions: How does passion animate passionate labour? How does the emotion of passions and the discipline of labour fuse within passionate labour?

Design/methodology/approach

This study presents a three-year netnographic fieldwork of replikate fashion blogger-preneurs. Data are based on in-depth interviews, blogs, social media posts and informed by the relationships developed across these platforms.

Findings

Throughout the findings, this study unpacks the “little passions” that animate the passionate labour of blogger-preneurs. Passions include: passion for performing the royal lifestyle, the mobilisation of passion within strategic sociality and transformation and self-renewal through blogging. Lastly, the cycle of passion illustrates how passions can be recycled into new passionate projects.

Research limitations/implications

This study offers insight on how passionate labour requires the negotiation and mobilisation of emotion alongside a calculated understanding of market logics.

Practical implications

This study raises implications for aspiring blogger-preneurs, luxury brand managers and organisations beyond the blogging context.

Originality/value

The contribution of this study lies in the cultural understanding of passion as a form of labour where passion has become a way of life. The theorisation of passionate labour contributes to existing research in three ways. First, this study identifies social mimesis as a driver of passionate labour and its links to class distinction. Second, it offers insight on how passionate labour requires the negotiation and mobilisation of emotion alongside a calculated understanding of market logics. Third, it advances critical debate around exploitation and inequality within digital labour by demonstrating how passion is unequally distributed.

Details

European Journal of Marketing, vol. 56 no. 4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 10 August 2015

Shih-Ju Wang, Chiu-Ping Hsu, Heng-Chiang Huang and Chia-Lin Chen

The purpose of this paper is to treat bloggers as human brands and applies self-congruity theory to explore how actual and ideal blogger-reader self-congruity, combined with the…

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Abstract

Purpose

The purpose of this paper is to treat bloggers as human brands and applies self-congruity theory to explore how actual and ideal blogger-reader self-congruity, combined with the blog’s functional congruity, influences blogger-reader relationship quality (BRRQ) and the blogger’s informational influence, taking perceived interactivity among blog members as a moderator.

Design/methodology/approach

Using a survey of 372 female beauty blog readers, this study employs the structural equation modelling approach to investigate the proposed model.

Findings

The empirical findings indicate that readers’ perceived self-congruity with beauty bloggers raises the bloggers’ informational influence, mediated by BRRQ and functional congruity. Actual self-congruity has greater predictive power than ideal self-congruity in explaining bloggers’ informational influence. Moreover, perceived interactivity plays a two-sided role because it strengthens the positive impact of BRRQ on informational influence but weakens the positive impact of functional congruity on informational influence.

Practical implications

The findings should help marketers identify influential beauty bloggers through their presented image on their blogs to encourage readers’ acceptance of their opinions about products and services. However, when focusing on beauty blogs featuring high-perceived interactivity among blog members, marketers should carefully balance the facilitating and offsetting effect of perceived interactivity and identify bloggers equipped with superior BRRQ.

Originality/value

Using human brand and parasocial interaction perspectives, this study contributes to emerging research on human brands and blog marketing and demonstrates that perceived interactivity is a double-edged sword in stimulating a blogger’s informational influence.

Details

Online Information Review, vol. 39 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 16 May 2022

Giulio Maggiore, Letizia Lo Presti, Marissa Orlowski and Alfonso Morvillo

Even if the relationship between travel bloggers and followers has implications for tourists’ decision-making process, the literature does not individuate the main determinants of…

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Abstract

Purpose

Even if the relationship between travel bloggers and followers has implications for tourists’ decision-making process, the literature does not individuate the main determinants of this relationship. This paper aims to study the drivers and motivations to follow travel bloggers and the main consequences. Moreover, the paper seeks to highlight the metamorphosis of travel bloggers and their role in the tourism industry.

Design/methodology/approach

A systematic literature review was used, and 76 papers were selected. A thematic map of the literature and a summary of key findings are proposed.

Findings

Although authenticity is the main trigger for following travel bloggers, other factors (e.g. transparency and credibility), if lacking, can erode the relationship with followers. Results demonstrate that hygiene factors are important but that the relationship with followers can be compromised if motivational factors are lacking. Loyalty and the continued use of travel blogs are the main consequences of a relationship based on trust, credibility and engagement.

Practical implications

Tourism and hospitality managers must define sophisticated segmentation procedures to select the right travel blogger with which to engage for destination promotions. Travel bloggers must clearly define the role that they want to have in the market if they are to instill loyalty in their followers.

Originality/value

To the best of the authors’ knowledge, this is the first paper that attempts to identify the pillars of the follower–travel blogger relationship in the tourism and hospitality literature.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 29 October 2021

Giada Mainolfi, Vittoria Marino and Riccardo Resciniti

The present study investigates the impact of perceived enjoyment, blogger credibility and homophily on readers' engagement. Moreover, the study investigates the role exerted by…

1951

Abstract

Purpose

The present study investigates the impact of perceived enjoyment, blogger credibility and homophily on readers' engagement. Moreover, the study investigates the role exerted by blog engagement on intentions to follow blogger's recommendations. Despite the growing relevance of these issues, past studies have neglected the relevance of a joint analysis of such dimensions within the context of food blogs.

Design/methodology/approach

The empirical research builds on an online survey with a sample of 821 blog readers (353 Italian and 468 American). The proposed model was tested through structural equation modelling.

Findings

Results from a survey on Italian and American consumers show that perceived enjoyment and homophily have a significant effect on blog engagement, which, in turn, positively influences both intention to taste and visit. Moreover, blogger credibility does not show a significant influence on blog engagement for Italian and American followers.

Originality/value

The study contributes to a better understanding of the influence exerted by blog engagement on intention to follow blogger's recommendations. The study also examines perceived enjoyment, credibility and homophily as antecedents of engagement, which have not been extensively researched in the past with respect to food blogs.

Details

British Food Journal, vol. 124 no. 2
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 3 August 2015

Veronica Liljander, Johanna Gummerus and Magnus Söderlund

– The purpose of this paper is to study the responses of young consumers to suspected covert and overt product-brand recommendations in a blog.

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Abstract

Purpose

The purpose of this paper is to study the responses of young consumers to suspected covert and overt product-brand recommendations in a blog.

Design/methodology/approach

Experimental design was applied to investigate the effect of covert and overt marketing on young consumers’ perceptions of blogger credibility and their behavioural intentions.

Findings

Overt marketing had a negative effect on behavioural intentions, such as future interest in the blogger, intention to engage in word-of-mouth, and purchase intention. Covert marketing did not affect the intended behaviour. Neither covert nor overt marketing influenced the blogger’s credibility.

Research limitations/implications

The study was delimited to a small sample; one blog, one type of product recommendation, and a well-known brand. Young, well-educated consumers with experience in reading blogs may be able to filter the brand recommendations and focus on the content of the blog.

Practical implications

This study has implications for bloggers, companies, and policy makers. Although overt marketing is the most open and the recommended form of blog marketing, the study showed that overt marketing has negative effects. Therefore, bloggers need to carefully consider how they present a sponsorship.

Originality/value

The study makes three important contributions. First, it answers the call for research on consumer reactions to covert (deceptive) and overt marketing tactics. Second, it contributes to blog marketing research by studying a case of suspected covert marketing where consumers do not know whether the blog is sponsored or not. Third, the study contributes to knowledge around young consumers, demonstrating that covert and overt tactics do not affect blogger credibility.

Details

Internet Research, vol. 25 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 10 March 2014

Maria Knoll and Jenny Bronstein

The study aimed to investigate the information disclosure behavior of women bloggers who suffer from infertility by examining their self-disclosure as it relates to the anonymity…

Abstract

Purpose

The study aimed to investigate the information disclosure behavior of women bloggers who suffer from infertility by examining their self-disclosure as it relates to the anonymity patterns they adopted.

Design/methodology/approach

A survey was distributed to approximately 300 authors of infertility blogs, 135 bloggers answered the request to take part in the study. The survey gathered basic demographic and blogging practice data, and measured different elements of the bloggers' discursive and visual anonymity as well as their patters of self-disclosure.

Findings

Findings reveal that the majority of respondents identify themselves on their blogs and only a small percentage decided to be totally anonymous, and about half of the bloggers post actual photos of themselves and their lives. The participants reported a high rate of self-disclosure, revealing sensitive information, letting their defenses down, disclosing highly intimate details about their lives, writing openly about their infertility treatments on their blog. No significant correlation was observed between visual and discursive anonymity and the perceived self-disclosure of participants. Results show that the more anonymous the bloggers are, the more afraid they become that their blog may be read by people they know offline. On the other hand, the more identifiable the bloggers are, the more willingness they show to share the content of their journal with people they know offline. The majority of participants expressed concerns that blogging could negatively impact their lives.

Originality/value

This study explores an alternate explanation through the examination of the bloggers' self-disclosure patterns as they relate to the degree of anonymity adopted.

Details

Aslib Journal of Information Management, vol. 66 no. 2
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 17 October 2008

Hsiu‐Chia Ko, Chun‐Po Yin and Feng‐Yang Kuo

Viewing the blog technology as an integral part of the current social‐technical environment, this research aims to investigate whether the main influences on message diffusion…

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Abstract

Purpose

Viewing the blog technology as an integral part of the current social‐technical environment, this research aims to investigate whether the main influences on message diffusion within a blog community originate from external mass media channels or internal interpersonal communication channels.

Design/methodology/approach

The authors employed the innovation‐diffusion model and the OLS estimating method to study message diffusion of two documentary films on the Wretch, the largest blog community in Taiwan.

Findings

The results indicate that the mass media is the main source of message diffusion and that the internal communication power may increase as the opinion leader promotes these messages.

Research limitations/implications

Other factors that may influence message diffusion such as topic, design characteristics, and the existing social network have not been included.

Practical implications

For practice, the result indicates that the mass media and the blog might complement each other.

Originality/value

This research is one of the first that attempts to apply the innovation‐diffusion model to analyze message diffusion within the blog community.

Details

Internet Research, vol. 18 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 23 May 2008

David C. Wyld

The purpose of this paper is to examine how corporate executives of companies are using blogging as a new communications channel.

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Abstract

Purpose

The purpose of this paper is to examine how corporate executives of companies are using blogging as a new communications channel.

Design/methodology/approach

The paper presents an overview of the blogging phenomenon, placing it in context of the larger growth of Web 2.0 and user‐generated content. The paper provides the reader with a primer on blogs and how they can be used effectively by executives, as well as looking at the importance of monitoring the blogosphere for what is being said by and about a company.

Findings

Over 50 corporate CEOs were found who are presently engaged in blogging. The research also identifies companies where employees have been fired for blogging and presents best practices in blogging and blog policies.

Research limitations/implications

The principal limitation of the research is that as blogging is a rapidly growing and evolving area, the present results on executive blogging are accurate only for the moment. The implications of this research are that it provides the foundation for surveying not only the status of blogging by managers but also an agenda for blogging research, which might examine blogging behaviours, develop blog metrics and look toward the return on investment of blogging.

Practical implications

The paper reveals the benefits of managerial blogging for both the company and the individual. It also examines issues concerned with human resources, financial disclosure and policy development that have arisen because of the rise of blogging within companies.

Originality/value

The paper represents a timely review of a rapidly evolving social network and its associated communications technology, providing both management practitioners and academicians with insights into managing in a new age.

Details

Management Research News, vol. 31 no. 6
Type: Research Article
ISSN: 0140-9174

Keywords

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