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The move towards “blended learning”, consisting of a combination of online and face-to-face teaching, continues to gain pace in universities around the world. It is important, however, to question the quality of this learning. The OECD has made use of a model of “Readiness, Intensity and Impact” for investigating the adoption and use of eBusiness technologies. The purpose of this paper is to propose a framework, based on this model and adapted for blended learning, to assess the readiness, intensity of adoption and impact on blended learning offerings. The framework is tested via a description of how one university has adopted and used blended learning, and investigates the quality of the learning from this approach.

The framework is tested via a case study involving the assessment of a blended learning approach to the delivery of a first-year undergraduate accounting unit at Victoria University, Australia. Various approaches to delivery are assessed over a two-year period. The results are drawn from a survey specifically designed to identify students’ attitudes towards blended learning.

Despite having three new online options readily available for students to access, there was strong support for face-to-face delivery methods. In relation to the framework, the assessment suggested that certain aspects of the university's blended learning approach could be investigated further (particularly student readiness for different blended learning options and an overall assessment of the impact of a blended approach), to provide a more holistic view of the readiness to adopt and impact of the blended learning offerings.

The value of this contribution lies in the development of a unique framework to assess the impact of blended learning approaches from the viewpoint of student readiness and intensity of separate delivery approaches – whilst maintaining the need to evaluate the effectiveness of blended learning as an overall package.

The purpose of this study is to evaluate the development of a blended e‐learning pedagogical model for an undergraduate enterprise programme. The proliferation of e‐learning programmes offers new opportunities and challenges for universities to meet the learning needs of new student markets. However, the use of e‐learning as an enabling mechanism for enterprise education remains largely unexplored within academic literature.

The case study methodology comprises a series of focus groups with key stakeholders in the project, namely online tutors, students and scheme leaders from a number of partner colleges involved in the delivery of the course.

The study charts the evolution of the blended learning pedagogy which was found to best meet the learning requirements of non‐traditional learners on an undergraduate programme. The blended learning pedagogy strategy which was developed replicated the best informal practice that had emerged through each of the partner institutions and the learning needs of the students. Constituent elements of the pedagogy included the provision of structured face‐to‐face events, a range of student supports systems and the creation of a code of practice for online tutors. As a result, a model of best practice for blended learning is proposed.

This study contributes to the literature in terms of proposing a working framework for online undergraduate enterprise education with identification of critical success factors including supportive induction, viable pedagogy and effective support systems. The framework can be utilised by practitioners and theoreticians as a guide to the effective management of pedagogical issues associated with blended online education.

This paper seeks to propose a framework for higher education institutions facing the challenge of developing and deploying continuing professional development in the construction industry using a blended learning approach. The focus in on institutions that have not previously engaged in delivery of programmes using a combination of both traditional and distance learning formats.

Drawing on literature on the use of technology in the delivery of lifelong learning, a case analysis of a newly deployed blended learning programme is presented.

This paper illustrates that construction professionals undertaking blended learning programmes can engage with a range of ICT technologies and the integration of these technologies can make for an effective programme.

The case study is limited by its small and potentially non‐representative sample and should be viewed as a first step in the formulation of a framework for deploying continuing professional development.

Professionals in the construction industry who wish to access lifelong learning opportunities face many challenges in trying to access programmes while continuing to meet work and personal commitments. A framework for educational providers to deliver blended lifelong learning in the construction industry based on the analysis of this initiative is put forward.

Blended learning evolved from educational technology and it connects learning in and beyond the classroom. The Community of Inquiry (CoI) is a framework for blended learning from a socio-constructivist perspective in which learning is based on educational experiences in the environment with collaboration and interaction. The purpose of this paper is to explore student experience in a blended learning course from the viewpoint of the CoI. A case study approach using qualitative methods is used in the research. By examining the experiences of the students, social presence, cognitive presence and teaching presence were found. Although these three elements are required for educational experiences in blended learning, an unexpected issue about students' learning in the community without teaching presence was identified. This paper suggests that the role of learning autonomy and its relation to the community should be considered in the CoI framework. The value of this paper is that it confirms the elements in the CoI and proposes the addition of a new element in the framework.

Proponents of micro-credentials envision them as vehicles for upskilling or re-skilling individuals. The study examines how integrating micro-credentials in the higher education ecosystem enhances employability. It aims to offer insights from the perspective of stakeholders who may benefit from these credentials at an institutional or individual level.

Online in-depth interviews are conducted with 65 participants from India, Nigeria, the United Arab Emirates and the United Kingdom to explore how micro-credentials can be a valuable addition to the higher education ecosystem. A multi-stakeholder approach is adopted to collect data.

The analysis highlights two possible methods of integrating micro-credentials into the higher education ecosystem. First, micro-credentials-driven courses can be offered using a blended approach that provides a flexible learning path. Second, there is also the possibility of wide-scale integration of micro-credentials as an outcome of standalone online programs. However, the effectiveness of such programs is driven by enablers like student profiles, standardization and the dynamics of the labor market. Finally, the study stipulates that micro-credentials can enhance employability.

The study's findings suggest that, for successful integration of micro-credentials, an operational understanding of micro-credentials, their enablers and strategic deliberation are critical in higher education. Institutions must identify the determinants, address technological limitations and select a suitable delivery mode to accelerate integration. However, micro-credentials can augment employability, considering the increasing emphasis on lifelong learning. An overview of the findings is presented through a comprehensive framework.

The aim of this chapter is to introduce a pedagogical framework, the dialogic shamrock, for collaborative learning through technology, which is not a replacement for other learning theories rather it is a synthesis of the literature which draws upon learner centric, constructivist, and sociocultural perspectives and is related to the concepts of online learning and collaborative technology including Web 2.0 in higher education. The examples of use focus on the learner as participator in curriculum design. The dialogic shamrock and examples of use presented test the framework and are intended to help educators across the educational sector to understand the key concepts to encourage learners to work collaboratively supported by technology within a socially blended learning framework in a social learning context.The framework is not intended to be prescriptive rather to act as a guide for educators who seek to use a blend of technology and class-based activities to engage learners in collaborative social learning contexts.

The purpose of this paper is to build an assessment-centred blended learning (BL) framework to assess learners, to analyse and to evaluate the impact of the technology support in the form of formative assessment in students’ positive learning.

This research proposed an assessment-centred BL framework at the course level to support formative assessment in students by designing a variety of online learning activities combined with e-assessment tools of learning management system (LMS) to analyse and evaluate the impact of the technology application in the form of formative assessment student learning initiative. The author has tested this model in five years with more than 200 courses.

Experimental results have shown that formative assessment evaluation form is more efficient when supported by technology such as LMS.

This research proposed an assessment-centred BL framework at the course level by using LMS tools combined with traditional teaching.

The chapters in this book focus on using an array of different Web 2.0 technologies and web-enabled learning platforms to create technology-rich learning environments. These types of social learning technologies can be used to build flexible and agile learning environments and foster collaborative learning activities for students. Whereas Web 1.0 is considered a content-centric paradigm, Web 2.0 is considered a social-centric paradigm. In other words, at the heart of Web 2.0 is social networking, social media, and a vast array of participatory applications and tools. This book examines the possibilities of Web 2.0 technologies in general and social technologies in particular, including blended (hybrid) learning technologies and applications. At least four factors have driven the rapid changes we have experienced in the way we teach and learn with these technologies: (1) these technologies are digital, making them highly versatile and integrative, (2) these technologies are globally ubiquitous, making them accessible to anyone and anywhere there is an Internet connection, (3) these technologies are generally low cost or free, making them accessible to anyone with a computer or mobile device, and (4) the development of more sophisticated learning theories, greatly increasing our understanding of how to best apply these technologies in an academic setting.

Purpose – The purpose of this paper is to report a case study from a project funded by the Centre for Education in the Built Environment (CEBE) on the use of a blended learning delivery approach in property education. “Blended learning” is a combination of multiple teaching styles and delivery methods which aim to complement each other and work to support and enhance student learning. This paper aims to examine the use of a blended learning approach to teach economics to property and construction students with the aim of improving students’ engagement and employability. Design/methodology/approach – This paper presents the development and evaluation of a Property and Construction Economics module. A case study approach was used. An end‐of‐year evaluation of the module was conducted which aimed to obtain students’ feedback on the new delivery approach. An evaluation questionnaire was emailed to 164 students who enrolled on this module at the end of the academic year. A total of 82 completed questionnaires were returned, giving a response rate of 50 per cent. An analysis of questionnaire responses and written comments is presented. Findings – The students found that the overall structure of the module, including the lecture, workshops, seminars and the use of the Virtual Learning Environment was integrated well and it enhanced their overall learning experience. The students found the module structure was practical and had a good balance of theory and practice and the use of an issues‐based approach made economic concepts easier to understand. Several suggested changes were also made, focusing on greater use of technology during the module delivery and making it more “blended”. It was suggested a more interactive delivery style should be adopted, which would provide more support to students for learning and developing professional skills. An online discussion platform should be developed to facilitate students’ peer support. Originality/value – This paper is the first study to report both lessons learnt in the development of a blended learning delivery method together with students’ interaction with the blended learning environment in property‐related courses in the UK. The paper therefore constitutes the “best available evidence” on these questions and its significance lies in this contribution to knowledge. Property‐related course providers can use the experience of this case study to inform the design of blended learning in their programme in order to improve students’ learning experience and engagement.