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Article
Publication date: 1 December 2004

Ebrahim Soltani

610

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Benchmarking: An International Journal, vol. 11 no. 6
Type: Research Article
DOI:
ISSN: 1463-5771

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Article
Publication date: 1 December 2004

Ebrahim Soltani

345

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Business Process Management Journal, vol. 10 no. 6
Type: Research Article
DOI:
ISSN: 1463-7154

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