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The purpose of this paper is to provide an understanding of the utilization, attitudes, and concerns of health care consumers and providers about biometrics.

Data were analyzed from a survey of 324 adult subjects, including 167 “health care consumers” and 157 “healthcare providers.”

Health care providers were found more accepting of biometric technologies than consumers, a finding that seems to follow from more familiarity and experience with those technologies. Feelings about the potential uses and limitations of biometrics were found to be more differentiated among providers than consumers. Yet, concerns about privacy and the need for information limits were identifiable as important feelings among providers and consumers alike. Finally, demographic characteristics only weakly to modestly distinguished concerns about privacy and confidentiality among health care consumers and providers.

The findings reported here suggest the need for additional research into the types of biometrics adopted in diverse health care settings and into the nature of innovators or early adopters.

If biometrics is to gain acceptance, there seems to be a need for different promotion strategies for providers and consumers. Also, concerns for personal privacy will need to be considered.

This paper fills an important gap in understanding the uses, feelings, and concerns about biometrics among health care consumers and providers.

The main purpose of this study is to test for the interaction effect of digital literacy in the relationship between financial technologies (FinTechs) of biometrics and mobile money and digital financial inclusion among the unbanked poor women, youth and persons with disabilities (PWDs) in rural Uganda.

Covariance-based structural equation modeling was used to construct the interaction effect using data collected from the unbanked poor women, youth and PWDs located in the four regions in Uganda as prescribed by Hair et al. (2022).

The findings from this study are threefold: first; the results revealed a positive interaction effect of digital literacy between FinTechs of biometrics and mobile money and digital financial inclusion. Second; the results also confirmed that biometrics identification positively promotes digital financial inclusion. Lastly; the results showed that mobile money positively promotes digital financial inclusion. A combination of FinTechs of biometrics and mobile money together with digital literacy explain 29% variation in digital financial inclusion among the unbanked poor women, youth and PWDs in rural Uganda.

The data for this study were collected mainly from the unbanked poor women, youth and PWDs. Further studies may look at data from other sections of the vulnerable population in under developed financial markets. Additionally, the data for this study were collected only from Uganda as a developing country. Thus, more data may be obtained from other developing countries to draw conclusive and generalized empirical evidence. Besides, the current study used cross sectional design to collect the data. Therefore, future studies may adopt longitudinal research design to investigate the impact of FinTechs on digital financial inclusion in the presence of digital literacy across different time range.

The governments in developing countries like Uganda should support women, youth, PWDs and other equally vulnerable groups, especially in the rural communities to understand and use FinTechs. This can be achieved through digital literacy that can help them to embrace digital financial services and competently navigate and perform digital transactions over digital platforms like mobile money without making errors. Besides, governments in developing countries like Uganda can use this finding to advocate for the design of appropriate digital infrastructures to reach remote areas and ensure “last mile connectivity for digital financial services' users.” The use of off-line solutions can complement the absence or loss of on-line network connectivity for biometrics and mobile money to close the huge digital divide gap in rural areas. This can scale-up access to and use of financial services by the unbanked rural population.

This paper sheds more light on the importance of digital literacy in the ever complex and dynamic global FinTech ecosystem in the presence of rampant cyber risks. To the best of the authors' knowledge, limited studies currently exist that integrate digital literacy as a moderator in the relationship between FinTechs and digital financial inclusion, especially among vulnerable groups in under-developed digital financial markets in developing countries. This is the novelty of the paper with data obtained from the unbanked poor women, youth and PWDs in rural Uganda.

One day seminar held in London by the IEE and the Association for Biometrics presented recent progress in the development and application of biometrics. Speakers told the audience how the terrorist attacks in the USA in September 2001 have created new opportunities for biometrics due to new initiatives to introduce biometric‐enabled passports. Papers presented at the seminar covered standards development and biometric implementation guidance. New organisations for promoting the application of biometrics both in the UK and Europe were outlined.

This paper aims to assist readers to develop a compelling business case, including quantifiable and non‐quantifiable costs and benefits, for the deployment of biometric technologies in information systems to enhance corporate security for access control, identification and verification applications.

The paper reviews the strengths and weaknesses of leading biometric technologies, while commenting on their practical applicability in real world implementations. In addition, the paper develops a process for ensuring that the best biometric applications are chosen, considering both the technology and related business issues.

The paper suggests that biometrics must be carefully selected to achieve a good fit to the security problem, giving examples of how a good fit might be evaluated by the user. The one‐time and recurring charges associated with the typical biometric implementation are evaluated, arguing that these costs must be offset by a formal risk evaluation. The paper presents a user's guide for sensible implementation evaluations. Finally, the paper emphasizes that the use of biometrics in systems security implementations is one tool among many, and must thus be viewed as only part of an overall information security management infrastructure.

In order to select biometric technologies, buyers must choose solutions to business problems, solutions that demonstrate that the biometric makes sense from a cost‐benefit and business perspective. This paper, in a step‐by‐step manner, walks readers through the decision‐making process and assists them in making compelling business arguments for biometric applications.

To identify and discuss the issues and success factors surrounding biometrics, especially in the context of user authentication and controls in the banking sector, using a case study.

The literature survey and analysis of the security models of the present information systems and biometric technologies in the banking sector provide the theoretical and practical background for this work. The impact of adopting biometric solutions in banks was analysed by considering the various issues and challenges from technological, managerial, social and ethical angles. These explorations led to identifying the success factors that serve as possible guidelines for a viable implementation of a biometric‐enabled authentication system in banking organisations, in particular for a major bank in New Zealand.

As the level of security breaches and transaction frauds increase day by day, the need for highly secure identification and personal verification information systems is becoming extremely important especially in the banking and finance sector. Biometric technology appeals to many banking organisations as a near perfect solution to such security threats. Though biometric technology has gained traction in areas like healthcare and criminology, its application in banking security is still in its infancy. Due to the close association of biometrics to human, physical and behavioural aspects, such technologies pose a multitude of social, ethical and managerial challenges. The key success factors proposed through the case study served as a guideline for a biometric‐enabled security project called Bio‐Sec, which is envisaged in a large banking organisation in New Zealand. This pilot study reveals that more than coping with the technology issues of gelling biometrics into the existing information systems, formulating a viable security plan that addresses user privacy fears, human tolerance levels, organisational change and legal issues is of prime importance.

Though biometric systems are successfully adopted in areas such as immigration control and criminology, there is a paucity of their implementation and research pertaining to banking environments. Not all banks venture into biometric solutions to enhance their security systems due to their socio‐technological issues. This paper fulfils the need for a guideline to identify the various issues and success factors for a viable biometric implementation in a bank's access control system. This work is only a starting point for academics to conduct more research in the application of biometrics in the various facets of banking businesses.

The purpose of this paper is to offer a preliminary assessment of the potential role for biometrics within the retail sector of the economy.

The paper begins with an outline of the origin and characteristics of biometrics and this is followed by a review of the possible retail applications and an outline of the current barriers to widespread adoption. The paper draws its empirical material from trade sources available on the internet.

The findings reveal that biometrics has a number of potential applications within retailing including combating identity theft, increasing transaction speed at the point of sale, reducing transaction processing costs for retailers and the development of more individually tailored marketing and customer loyalty systems. However, a number of major barriers need to be overcome if biometrics are to become an integral part of the retail scene. These include acquisition and installation costs, doubts about the accuracy and performance of biometric technologies and public concerns about personal privacy and civil liberties.

The paper offers an accessible review of the potential application of biometrics within retailing, which will interest academics working in retail, business and management and information technology departments in universities and colleges and students studying in these disciplines.

The purpose of this paper is to review viable biometric technologies and examine their applicability in the hospitality and tourism businesses.

First, the different types of biometrics in the market with their advantages and disadvantages are reviewed, followed by a discussion of current applications within the hospitality and tourism sector.

Potential business impacts of biometrics are identified such as increased consumer convenience, operational efficiency, and security. Meanwhile, despite its great benefits, consumers' privacy concerns that are raised during biometric data collection and management processes may keep the technology from realizing its full potential.

The paper only presents a glimpse of what may be done with the technology, as the potential extent of its usage is bound only by management's imagination while the possibilities that the technology brings to industry may be numerous.

Hospitality and tourism companies must have clear goals and logical approaches for usage and implementation of biometric technologies. They also need to be acutely aware of any privacy, guest perceptions, attitude towards, and trust factors that may surround the usage of biometric technologies. Moreover, corporate responsibility and ethical usage of the information obtained from biometrics may influence guest willingness to use the technology.

The paper has value in that there has been a lack of research on the impact of biometrics on the service industry, as well as user concerns towards the technology, rather than system development.

This paper aims to examine the primary fundamental rights concerns related to biometrics and their use in automated border controls (ABCs), as well as how these issues converge in the European Commission’s Smart Borders proposal.

This paper draws on extensive background research and qualitative in-depth interviews conducted in 2013 for the European Union (EU) FP-7 project “FastPass – A harmonized, modular reference system for all European automatic border crossing points”.

The Smart Borders proposal not only compounds the individual concerns related to the use of biometrics in border controls and automatisation thereof, but also has serious issues of its own, premier among which is the imposition of a two-tier border control system.

The paper is a catalyst for open debate on the fundamental questions of how we got to this point and where do we want to go. It questions the process by which the increased use of IT in border controls has become the norm and policy trend in Europe, and discusses where the limits could be drawn from a fundamental rights perspective. In particular, it warns against the institutionalisation of a two-tier border control system among third-country nationals.

Little attention is given to the fundamental rights concerns raised for EU and non-EU citizens as related to biometrics and their use in ABCs, and how these issues are reproduced in the Smart Borders proposal. The paper fills this gap by taking a bottom-up approach: examining the implications of individual elements of the proposal to see their impact on the broader policy.

For the success of future investments in the implementation of continuous authentication systems, we should explore the key factors that influence technology adoption. The authors investigate the effect of various factors of behavioral intention through the new incorporation of a modified technology acceptance model (TAM) and diffusion of innovation theory (DOI). Also, the authors have created a new theoretical framework with constructs such as security and privacy risks (SPR), biometrics privacy concerns (BPC) and perceived risk of using the technology (PROU). In this paper, the authors conducted a structural equation modeling empirical research. This research is designed in such a way to respond to the trade-off between users’ concern for the protection of their biometrics privacy and their protection from risks.

The authors provide an extensive conceptual framework for both existing models (TAM and DOI) and the new constructs that the authors have added to the model. In addition, this research explores external factors, such as trust in technology (TT) and innovativeness (Innov). In addition, the authors have introduced significant constructs, to overcome the limitations of the TAM and to adapt it to the needs of the present research. The new theoretical framework the authors introduce in the present research concerns the constructs SPR, BPC and PROU.

The authors found that the main facilitators of behavioral intention to adopt the technology (BI) are TT, followed by compatibility (COMP), perceived usefulness (PU) and Innov. This research also shows that individuals are less interested in the ease of use of the technology and are willing to sacrifice it to achieve greater security. COMP and Innov also play a significant role. Individuals who believe that the usage of the behavioral biometrics continuous authentication (BBCA) technology would fit into their lifestyle and would like to experiment with new technologies have a positive intention to adopt the BBCA technology. The new constructs the authors have added are SPR, BPC and PROU. The authors’ results support the hypotheses that SPR is a facilitator to PU and PU acts as a facilitator to BI. Consequently, the hypothesis that individuals do not feel adequately protected by classical methods will consider the usefulness of the BBCA as a technology for their extra protection against risks is confirmed by the model. Also, with the constructs BPC and PROU, the authors examined if individuals’ concerns regarding their biometrics privacy act as inhibitors in the BI. The authors concluded that individuals consider that the benefits of using BBCA technology are much more important than the risks for their biometrics privacy since the hypothesis that the major inhibitor of BI is PROU is not supported by the model.

To the best of the authors’ knowledge, this research is among the first in the field that examines the factors that influence the individuals’ decision to adopt BBCA technology.

The chapter explores the developments in work on the history of quantification and sport, explaining how quantification in sport is generally understood, and then establishing what a sociological approach offers to scholars interested in exploring new expressions of these developments in biometrics and Big Data. It then outlines some potential directions scholars might pursue to further develop knowledge of these developments in the context of sport.

The chapter synthesizes existing literature from the sociology of quantification, sport sociology and quantification, and Big Data to provide historical, contemporary, and future oriented assessments of sport and datafication.

By situating a discussion of Big Data and biometrics in the context of sport, this chapter argues for the value of a sociological approach to these areas. The chapter engages prior work as a way to move scholars to challenge the assumed epistemological and political power of numbers for the way we engage sport.

The chapter argues for a number of future areas of study that may push the boundaries of existing research in the area.

The chapter provides a survey of the literature on sport, analytics, and Big Data as an impetus for future research into the importance of a sociological approach to these areas in the context of sport.