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Article
Publication date: 1 April 2002

Billy Bateman, F. Colin Wilson and David Bingham

Much has been said and written about the importance of teams to the success of organisations and emphasis has been given to the benefits of team‐building activities to…

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Abstract

Much has been said and written about the importance of teams to the success of organisations and emphasis has been given to the benefits of team‐building activities to achieving both team and organisational effectiveness. Describes attempts to move beyond team building and to link organisational development to team effectiveness in a coherent way. In order to achieve this goal, a team effectiveness audit tool has been devised which is based on individual self‐assessment. The audit tool focuses on six domains considered to be important in effective teams. The self‐report audit tool has now been used by over 140 teams across a range of public‐sector organisations and this has enabled a significant database to be built up. This provides a large normative data set against which individual team performance can be gauged. Focuses on data derived from 37 teams within an integrated acute and community health and social services (HSS) trust. Overall the team effectiveness audit tool has been well received and has proven to be an effective mechanism of linking individual and team performance with organisational‐management objectives.

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Journal of Management Development, vol. 21 no. 3
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 13 May 2014

S. Al-Balushi, A.S. Sohal, P.J. Singh, A. Al Hajri, Y.M. Al Farsi and R. Al Abri

The purpose of this paper is to determine the readiness factors that are critical to the application and success of lean operating principles in healthcare organizations…

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6046

Abstract

Purpose

The purpose of this paper is to determine the readiness factors that are critical to the application and success of lean operating principles in healthcare organizations through a review of relevant literature.

Design/methodology/approach

A comprehensive review of literature focussing on lean and lean healthcare was conducted.

Findings

Leadership, organizational culture, communication, training, measurement, and reward systems are all commonly attributed readiness factors throughout general change management and lean literature. However, directly related to the successful implementation of lean in healthcare is that a setting is able to authorize a decentralized management style and undertake an end-to-end process view. These can be particularly difficult initiatives for complex organizations such as healthcare settings.

Research limitations/implications

The readiness factors identified are based on a review of the published literature. The external validity of the findings could be enhanced if tested using an empirical study.

Practical implications

The readiness factors identified will enable healthcare practitioners to be better prepared as they begin their lean journeys. Sustainability of the lean initiative will be at stake if these readiness factors are not addressed.

Originality/value

To the best of the knowledge, this is the first paper that provides a consolidated list of key lean readiness factors that can guide practice, as well as future theory and empirical research.

Details

Journal of Health Organization and Management, vol. 28 no. 2
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 11 July 2016

Stephanie S. Pane Haden, Courtney R. Kernek and Leslie A. Toombs

Definitions of entrepreneurial marketing (EM) abound. Unfortunately, a consensus definition and a unified description of the construct still eludes scholars in the field…

Abstract

Purpose

Definitions of entrepreneurial marketing (EM) abound. Unfortunately, a consensus definition and a unified description of the construct still eludes scholars in the field, as multiple frameworks of EM have been proposed without agreement on which is the most valid and what variables are critical to an EM framework. The purpose of this paper is to provide a more comprehensive definition and framework of EM.

Design/methodology/approach

Following a review of the extant literature pertaining to EM, as well as a brief review of the relevant literature regarding entrepreneurship in general, the authors identified a set of variables common and critical to this marketing approach. The authors then examined the historical case of Lillian McMurry, the founder of Trumpet Records, to provide a historical example of EM. Utilizing an abductive approach, the authors repeatedly analyzed the case alongside the salient literature.

Findings

Through a methodology of systematic combining, the authors were able to advance a more comprehensive framework and definition of EM.

Research limitations/implications

The primary limitation of most single case studies is the issue of generalizability. However, the authors accept the trade-off between limited generalizability and the conceptual understanding that this historical case provided.

Originality/value

The proposal of a comprehensive definition and process framework of the relatively nascent construct of EM, supported by a historical case example, provides a solid base upon which future research can investigate the nuances of the variables critical to this emerging marketing approach.

Details

Journal of Research in Marketing and Entrepreneurship, vol. 18 no. 1
Type: Research Article
ISSN: 1471-5201

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Article
Publication date: 1 February 1964

ON April 23rd this year, when all countries in the world will be celebrating the Quater‐centenary of Shakespeare's birthday, the Shakespeare Memorial Library in Birmingham…

Abstract

ON April 23rd this year, when all countries in the world will be celebrating the Quater‐centenary of Shakespeare's birthday, the Shakespeare Memorial Library in Birmingham will have attained a majority of one hundred years. Although founded in 1864 the scope of the library was first envisaged by George Dawson, President of the local Shakespeare club in a letter to Aris's Birmingham Gazette of 1861.

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New Library World, vol. 65 no. 8
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 28 March 2018

Sue Ryan, Nick Benefield and Vikki Baker

Major developments in the management of and intervention for people with significant personality difficulties who have offended are continuing, most recently with the…

Abstract

Purpose

Major developments in the management of and intervention for people with significant personality difficulties who have offended are continuing, most recently with the implementation of the Offender Personality Disorder (Department of Health/National Offender Management Service (DoH/NOMS), 2011) Pathway. Included in this, is the Psychologically Informed Planned Environment model, currently being implemented in Prisons and Probation Approved Premises. This model includes the provision of “socially creative activities” (Benefield et al., 2018), opportunities for social learning and relationship building. The purpose of this paper is to explore the rationale for and examples of the implementation of these.

Design/methodology/approach

The paper offers a narrative review of research around child development, personality, social learning and the policy context around the OPD Pathway. An overview of the socially creative sessions and a rationale for them is provided.

Findings

A conceptual understanding of the rationale for socially creative sessions is provided with a description of the sessions that focussed upon development of imagination, narrative/story making, social expression and relational experiences, i.e. singing, drama and reading with others. It is argued that the activities offered opportunities to engage in a different medium for expression, learning and relating, that may provide a catalyst for change in individuals with entrenched motivational and interpersonal difficulties.

Research limitations/implications

This is a conceptual paper that provides a rationale for socially creative sessions and describes the sessions. This paper does not feature outcome data which are outside the remit of this paper; however, future research into the impact of this approach to aid relational development and assist in emotional and behavioural stability is essential.

Practical implications

The complex needs of this client group emphasise the need for services to offer holistic ways to engage people who can have a positive impact upon relationships.

Originality/value

The work presented in this paper is valuable for professionals working within the personality disorder and criminal justice field, also for policy makers and commissioners.

Details

Journal of Forensic Practice, vol. 20 no. 3
Type: Research Article
ISSN: 2050-8794

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Article
Publication date: 1 April 1973

Frances Neel Cheney

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here…

Abstract

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

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Reference Services Review, vol. 1 no. 4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 July 1977

Clive Bingley, Clive Martin and Helen Moss

MELVYN BARNES, Borough Librarian & Arts Officer of the Royal Borough of Kensington & Chelsea (London), was asked to prepare a report for his libraries committee on the…

Abstract

MELVYN BARNES, Borough Librarian & Arts Officer of the Royal Borough of Kensington & Chelsea (London), was asked to prepare a report for his libraries committee on the possibility of selling withdrawn library books to the public—that rumbling bandwagon which inevitably looks attractive to local authorities in hard times.

Details

New Library World, vol. 78 no. 7
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 12 January 2015

Robert Laudone, Eric W. Liguori, Jeffrey Muldoon and Josh Bendickson

This paper aims to explore the true sources of innovation that revolutionized two sports industries – skiing and tennis, tracking the flow of ideas and power of technology…

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Abstract

Purpose

This paper aims to explore the true sources of innovation that revolutionized two sports industries – skiing and tennis, tracking the flow of ideas and power of technology brokering through the eyes of the innovator, Howard Head.

Design/methodology/approach

Using a focal innovation action-set framework, the authors unite heretofore-disparate pieces of information to paint a more complete picture of the innovation and technology brokering process. Primary source material from Head’s patents, personal memoirs and journals and documented correspondence between him, his brother and his colleagues are augmented with secondary source material from periodicals, media excerpts and the academic literature.

Findings

Head stands as an exemplar example of a technology broker, both through his serial practice of recombinant innovation and his savvy exploitation of resources. Results discredit the Great Man Theory of Innovation, while emphasizing the importance of exploiting social capital to realize opportunities.

Originality/value

This paper is the first to offer detailed insight into the technology brokering and innovation processes that revolutionized the tennis and skiing industries. It is novel in that it is one of very few papers to challenge the Great Man Theory of Innovation propagated by many textbooks and mass media, explores the process of technology brokering from the broker’s perspective rather than organizationally and uses focal innovation action-set methodology to complement a historical biographical sketch of innovativeness relative to sports equipment and machines.

Details

Journal of Management History, vol. 21 no. 1
Type: Research Article
ISSN: 1751-1348

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Article
Publication date: 1 March 1928

WITH the passing of Easier the British librarian enters upon summer arrangements and a new financial year at the same time. There have been no severe complaints of undue…

Abstract

WITH the passing of Easier the British librarian enters upon summer arrangements and a new financial year at the same time. There have been no severe complaints of undue financial “cutting” from public librarians; but there has been no very lusty jubilation caused by undue amplitude in appropriations. We may be grateful that in the general Stringency matters are not worse than they are. Our time will come. As for the summer work of libraries: of late there has been a tendency for the issues, during what are usually thought to be the slacker months, to approximate to those of winter time. This is not wholly, or even largely, due to the organization of holiday literature exhibitions and similar “added” activities, but it appears to be the result of increased reading habit. At the same time it must be remembered that last summer was not an out‐door one.

Details

New Library World, vol. 30 no. 9
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 23 July 2020

Tian Gao, Xuzhu Zhang, Bruce Gurd and Zunyu Liu

The purpose of this paper is to explore the importance of lean leadership in an implementation in a Chinese hospital, considering a particular focus on the attitudes of…

Abstract

Purpose

The purpose of this paper is to explore the importance of lean leadership in an implementation in a Chinese hospital, considering a particular focus on the attitudes of nursing professionals while identifying specific cultural or institutional factors in China that might affect the implementation.

Design/methodology/approach

The authors use Harrison et al.’s (2016) framework to explore the outcomes of a nine-month action research project whereby the authors observed the process and outcomes of implementing lean in a pharmacy intravenous admixture service of a Chinese hospital.

Findings

The implementation of lean had positive results, which improved the efficiency of the operation, reduced the work start time and the amount of staff, and improved clinical satisfaction. In the process of implementation, nursing professionals showed a positive attitude toward the implementation and showed no obvious resistance under the positive influence of the head nurse. The combination of Chinese cultural characteristics, nursing culture and strong leadership enabled lean success.

Originality/value

The unit moved from self-management to a systemized process of using lean concepts and methods, it is an important change for hospital managers.

Details

Leadership in Health Services, vol. 33 no. 4
Type: Research Article
ISSN: 1751-1879

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