Search results

This study aims to contribute to the relevant body of knowledge by examining the bibliometric studies related to tourism and hospitality indexed in the Web of Science (WoS) database from a bibliometric perspective (evaluative and relational techniques).

The WoS database was used to obtain studies to be reviewed. A total of 136 studies were analyzed and visualized in terms of evaluative and relational techniques, and a subject categorization was made.

“Tourism management” and “tourism and hospitality” are the two fields of research where bibliometric studies are carried out more frequently. Evaluative techniques were used in most studies while relational techniques, such as co-word, co-author, co-citation analysis and bibliographic coupling, were performed less. Relational techniques indicate that the words “bibliometric analysis” and “tourism” are frequently used together in the studies examined; the most common authorship cooperation is between China and USA.

This study provides an overview of bibliometric studies in tourism and hospitality literature. It expands the previous literature and shows study topics that are more focused by examining the abstracts and contents of articles published in journals in different WoS categories.

Findings related to evaluative and relational techniques can serve as useful information for researchers, who are new to the field.

This study contributes to the current knowledge accumulation by its lack of year, country, region and language limits.

Over the past decade, the term prosumption (denoting simultaneous consumption and production) has exhibited a dramatic increase in frequency of use in publications in the social sciences and business studies. This paper aims to explore the current state of research into prosumption, particularly related to marketing.

This study systematically reviews papers on prosumption extracted from the Web of Science, using two bibliometric analyses on 20 years of data: citation counts from HistCite and bibliographic coupling and cartography analysis from the visualization of similarities software VOSviewer. A total of 75 papers on prosumption were found from the period 1997-2017, and the most influential authors, articles, journals, institutions and countries among these were determined. Furthermore, bibliographic coupling and most co-occurrent keywords in the title, keywords and abstracts were found.

This study found that the USA and the UK were the most influential among prosumption publications. Ritzer was the most prominent author and Journal of Consumer Culture was the top-ranking journal. Three clusters were found using bibliographic coupling and cartography analysis: prosumer and co-creation, prosumer and user-generated content and prosumer and informational capital.

This analysis provided a basis for conceptualizing publications on prosumption related to business and sociology in the discipline of marketing. Content analysis found that prosumption research in marketing is in early stages: little quantitative study has been conducted yet. Researchers have not yet constructed a quantitative measure for prosumption.

Business firms can engage prosumers to gain market share and competitive advantage, especially relative to value co-creation, with near-zero marginal cost.

This may be the first bibliometric analysis and systematic review of prosumption research in marketing studies. The achievements of this paper open new avenues for other prosumption researchers.

This study aims to provide an overview, the state-of-the-art “research fronts”, the emerging themes of investigation and a research agenda of crisis communication for destinations’ image.

This research is conducted with a bibliographic coupling study, complemented with an H-Classic classification and a thematic analysis of the articles included in the four clusters provided by the bibliometric methodology (papers dating from 2017 to 2021, both years included).

Based on the bibliometric analysis, four thematic clusters were identified. Two of these clusters supply the “research fronts”, the most current themes in a scientific field: Cluster 1 addresses communication related to tourists’ safety, and cluster 2 enhances the role of stakeholders’ collaboration to create destinations resilience in crisis communication. The other two clusters highlight emerging themes for future investigation: Cluster 3 focuses on recovery marketing communication strategies for a post-crisis era, and cluster 4 analyses how crisis communication strategies contribute to reduce tourists’ risk perception and boosting travel intention. Finally, a future research agenda is proposed, based on the emerging themes from this study.

To the best of the authors’ knowledge, this is the first bibliometric study to analyse crisis communication for destinations’ image (pre-crisis, crisis and post-crisis). This study, which covers the most recent academic literature in this field, provides insights of communication strategies from recent crises and disasters within the “research fronts”. Besides, a research agenda useful for future scholar investigation is proposed with its emerging themes. These rising topics and learnings from past events could be used by destination marketing organisations in crisis communication for destination image recovery in the current post-pandemic scenario or in upcoming crises or disasters.

危机和灾难中目的地形象沟通：回顾和未来研究议程

摘要

本研究提供了目的地形象危机沟通的概述、最先进的“研究前沿”、新兴的研究主题以及研究议程。

本文进行了书目耦合研究, 辅以 H-经典分类和对文献计量方法提供的四个集群中包含的文章的主题分析 (论文日期为 2017–2021 年间)。

根据文献计量分析, 确定了四个主题集群。 其中两个集群提供“研究前沿”, 这是科学领域的最新主题：集群 一 解决与游客安全相关的沟通, 集群 二 加强利益相关者合作的作用, 以在危机沟通中创造目的地恢复力。 其他两个集群突出了未来调查的新兴主题：集群 三 侧重于后危机时代的复苏营销传播策略, 集群 四分析危机传播策略如何有助于降低游客的风险感知和提高旅行意愿。最后, 本文提出了基于新兴主题的未来研究议程。

据我们所知, 这是第一个分析了目的地形象的危机传播（危机前、危机和危机后）的, 独特的文献计量研究。该研究涵盖了该领域最新的学术文献, 通过其“研究前沿”提供了有关近期危机和灾难的沟通策略的见解。此外, 本文还提出了具有新兴主题的研究议程。这些新兴话题以及从过去事件中吸取的教训, 可以被目的地营销组织 (DMO) 用来进行灾难沟通, 以便在当前的大流行后情景或未来的危机或灾难中恢复目的地的形象。

Comunicación Para la imagen de destinos en crisis y desastres: revisión y futura agenda de investigación

Resumen

Este estudio proporciona una perspectiva general, los “research fronts”- los temas más actuales de una disciplina científica-, los temas emergentes y una agenda de investigación sobre comunicación de crisis de la imagen de los destinos turísticos.

La investigación está basada en un análisis bibliográfico coupling, complementado con una clasificación h-Classics y un análisis temático de todos los artículos examinados con esta metodología bibliométrica (artículos fechados entre 2017 y 2021, ambos años incluidos).

Con este análisis bibliométrico, se identifican cuatro clusters temáticos. Dos de ellos, presentan los “research fronts”, los temas más vigentes de un campo científico: el cluster 1 se refiere a la comunicación realizada para transmitir el concepto de seguridad a los turistas, y el cluster 2 destaca la relevancia de la colaboración de todos los agentes turísticos para crear resiliencia en los destinos en la comunicación de crisis. Los otros dos clusters recogen los temas emergentes de investigación futura: el cluster 3 se centra en las estrategias de marketing para la época de postcrisis y el cluster 4 analiza cómo la comunicación contribuye a reducir la percepción de riesgo de los turistas y, por tanto, a potenciar su intención de viaje. Por último, el artículo propone una agenda de investigación basada en estos temas emergentes.

Hasta donde tenemos conocimiento, éste es el primer estudio bibliométrico especialmente enfocado a la comunicación de crisis para la imagen de los destinos turísticos (con sus tres etapas, precrisis, crisis y poscrisis). Esta investigación, que analiza la literatura más reciente en este campo, proporciona conocimiento sobre la comunicación de las crisis y desastres más recientes, a través de sus “research fronts”. Asimismo, propone una agenda con nuevos temas que están surgiendo en esta disciplina, útil para futuras investigaciones académicas. Dichos temas, junto con los aprendizajes de incidentes pasados, pueden ser usados por las Organizaciones de Marketing de Destinos (DMO, en sus siglas en inglés) para incorporarlos en su comunicación de crisis destinada a la recuperación de la imagen de los destinos turísticos en el actual escenario post pandemia o en futuras crisis o desastres.

Customer engagement (CE) as a domain of research started gaining impetus when it became apparent that it can be a key driver of a firm's performance, competitive advantage and loyalty. The purpose of this study is to develop a deep understanding of the CE construct in marketing literature using bibliometric analysis.

In this study, 940 articles were retrieved from Scopus, the well-known electronic database. Bibliographic coupling and co-occurrence analysis using VOSviewer along with content analysis were employed.

After careful content analysis, six clusters were identified through bibliographic coupling: (1) modeling customer engagement, (2) customer engagement theory and empirical validation, (3) customer engagement and service-dominant logic, (4) customer engagement and social media, (5) customer engagement and brand platforms and (6) engagement in other contexts. The outcomes of this study would not only be valuable for scholars working in the CE domain, but could also be useful for practitioners and policymakers who wish to enhance their understanding about CE.

Over the past decade, the research on CE construct has exploded owing to the growing interest of both scholars and practitioners in the field. Despite being a popular field of research, there is no published work on a comprehensive bibliometric analysis of the construct in marketing literature. The current study bridges this gap in the existing literature.

This paper aims to conduct a bibliometric study on e-government research, with special concern over finding bases on which electronic government studies are constructed.

This paper is a bibliometric study using citation, co-citation and bibliometric coupling analysis, applied to 161 selected articles published in 37 top journals in public administration.

The paper presents existing knowledge on e-government research and provides a categorization in terms of research subfields. The 40 top-cited works were classified into three subfields of intellectual influence: models and evolution; implementation factors; and adoption constraints. In total, 63 works were classified into three subfields of mainstream research: adoption (contextual and technological factors); evolution status and implementation; and social capital. The paper presents gaps in research streams.

Because of the chosen research approach, this study has limitations that are inherent to bibliometric studies, such as the selection of journals and keywords. This work helps e-government students and researchers to understand the mainstream research of the field, presents the references on each stream and, in addition, provides information to public policy makers. Findings from this study can contribute to theory building in e-government research.

This study may provide support to government institutions to assess the allocation of public resources for research.

The paper fulfils an identified need to examine the intellectual foundations and mainstream research in the field of e-government, unlike other reviews. The paper makes a methodological contribution by integrating co-citation and bibliographic coupling in mapping knowledge.

Realizar uma bibliometria sobre pesquisa em e-government, com especial preocupação em encontrar as bases sobre as quais estudos são construídos.

Bibliometria utilizando análise de citação, cocitação e pareamento bibliográfico, aplicado a 161 artigos selecionados publicados em 37 periódicos de ponta em administração pública.

Apresentar o conhecimento existente sobre pesquisa em e-government e fornecer uma categorização de subcampos de pesquisa acadêmica. Os 40 trabalhos mais citados foram classificados em três subcampos: Modelos e Evolução, Fatores de Implementação e Restrições de Adoção. 63 trabalhos foram classificados em três subcampos: Adoção (Fatores Contextuais e Tecnológicos), Status de Evolução e Implementação, e Capital Social.

Devido à abordagem de pesquisa escolhida, este estudo apresenta limitações inerentes aos estudos bibliométricos, como a seleção de periódicos e palavras-chave. Este trabalho auxilia estudantes e pesquisadores do e-government a entender as principais vertentes de pesquisas da área, apresenta as principais referências e, além disso, fornece subsídios aos formadores de políticas públicas. Os resultados deste estudo podem contribuir para a formação da teoria na pesquisa em e-government.

Este estudo pode fornecer suporte a instituições governamentais para avaliar a alocação de recursos públicos para pesquisa.

O documento preenche lacuna identificada em examinar a base intelectual e a pesquisa predominante no campo do e-government. O artigo faz uma contribuição metodológica ao integrar cocitação e pareamento bibliográfico.

Palavras-chave - e-government, Administração pública, Estudo bibliométrico, Análise de cocitação, Pareamento bibliográfico

Artículo de investigación

Realizar una bibliometria sobre la investigación del e-government, con especial preocupación por encontrar las bases sobre las cuales se construyen los estudios del e-government.

Bibliométrica mediante citas, co-citas y análisis de emparejamiento bibliométrico, aplicado a 161 artículos seleccionados en las 37 revistas académicas centrales sobre administración pública.

Presente el conocimiento existente sobre e-government y proporcione una categorización en términos de subcampos de investigación. Las 40 obras más citadas se clasificaron en tres subcampos: Modelos y Evolución, Factores de Implementación y Restricciones de Adopción. 63 trabajos se clasificaron en tres subcampos de investigación general: adopción (factores contextuales y tecnológicos), estado e implementación de la evolución y capital social. El artículo presenta lagunas en las corrientes de investigación.

Debido al enfoque de investigación elegido, este estudio tiene limitaciones inherentes a los trabajos bibliometricos, tales como la selección de revistas y palabras clave. Este trabajo ayuda a los estudiantes e investigadores de e-government a comprender la investigación en este campo, presenta las referencias en cada línea y, además, proporciona información a los responsables de la política pública. Los hallazgos de este estudio pueden contribuir a la construcción de teorías en la investigación del e-government.

Este estudio puede brindar apoyo a las instituciones gubernamentales a la hora de evaluar la asignación de recursos públicos para la investigación.

El documento cumple con una necesidad identificada de examinar los fundamentos intelectuales y la investigación general en el campo del e-government. El artículo hace una contribución metodológica al integrar la co-cita y el emparejamiento bibliográfico.

Palabras clave - E-government; Administración pública, Estudio bibliométrico, Análisis de co-citas, Pareamento bibliográfico.

revisión de literatura

This paper aims to explore the latent structure of the literature on interorganizational network and innovation as well as to map the main themes and empirical advances in this research stream.

Using bibliometric coupling, the authors analyze the citation patterns in 67 management studies regarding innovation networks, published in ISI-journals from January 1996 to October 2012.

The authors identify the conceptual orientations that studies share. Bibliometric analysis allows us to draw an overview of how this field of research has developed, recognizing in essence six main clustered research themes: networks as a framework that sustains firm innovativeness in specific contexts; network dimensions and knowledge processes; networks as a means to access and share resources/knowledge; the interplay between firm and network characteristics and its effects on innovative processes; empirical research on networks in highly dynamic industries; and the influence of industry knowledge domain’s peculiarities on network dimensions and characteristics.

By providing a comprehensive survey of current trends in the literature on interorganizational network and innovation, the authors eventually identify the major gaps in our knowledge and help refocusing the current research agenda in this increasingly relevant research stream.

The systematic introduction to the field of innovation networks is of notable interest to scholars and practitioners, who have (or desire to have) some awareness in the topic. Here, practitioners may find their compass to acquire some knowledge on innovation networks and orient their choices.

First, the spatially organized picture of the intellectual structure of the literature the authors offer is the initial thought-out comprehensive introduction to the field of on interorganizational network and innovation. Second, by developing a thorough bibliometric analysis of the extant bulk of the innovation networks literature, the authors develop specific methodological contribution. Third, we are able to map the intellectual structure in a two-dimensional space to visualize spatial distances between intellectual themes.

This study aims to investigate the global issues of youth unemployment using bibliometric analysis covering the period from 1983 to 2022. There is a dearth of a bibliometric study analysis on unemployment, particularly youth unemployment even at the global level. The present study seeks to fill this gap by exploring the prominent studies related to youth unemployment at the global level.

Using VOSviewer software bibliometric results and the Scopus database, the study uncovered the most frequently cited, prominent and influential authors, as well as the institutions that have worked on youth unemployment and the most prominent keywords published on youth unemployment.

Nearly 80% of the research articles on youth unemployment were published from 2005 to 2022, and a significant increase in publication after 2012 is observed. Based on the published papers, the most studied determinants of youth unemployment are increased levels of regional economic advances, state demographics, relocation, household conditions, regional openness and export/import. Economic freedom, labour market reforms, economic growth, high proportion of part-time employment, active labour market policies, minimum wage norms, extent of bargaining scope and alignment are prominent determinants that reduce unemployment at large and improve labour market performance of youth in particular.

Bibliometric analysis, like the present study, can narrow down the most prominent sources of information on youth unemployment for beginners in this field of research.

This bibliometric study on youth employment assists researchers and policymakers in understanding and summarizing the necessary determinants of youth employment that are already being identified and studied based on practical evidence from the authors’ case study-based research work. The present study raises the issue of youth unemployment at large. It helps in identifying factors in one place and thus new researchers can use it as a starting point for their research on youth unemployment. It helps in providing clustering of factors. It highlighted the significant studies, authors and institutions working in this field.

On social implication, it can be argued that studies on topics related to human resources have a direct impact on society standards. By producing scientific knowledge that aids in the recognition of the complexities of human processes and behaviours, social science research significantly contributes to the enrichment of the community as a whole. When young people are unemployed, it causes social unrest and may increase crime and terrorism, all of which contribute to political instability. Youth unemployment causes psychological illness because of anxiety, alienation and depression. As a result, it causes social instability and necessitates immediate attention in all societies. The present study highlights that although the unemployment rate of youth is significantly higher in underdeveloped countries than the developed countries, their representation in the publication is significantly low. This under-representation of countries shows their lack of commitment to society in working on the issue of youth unemployment.

It is assumed that there are plenty of research studies on unemployment, particularly at the global level. However, various domains of researchers may require a bibliometric kind of analysis wherein they may get an idea about the prominent number of literatures arguing concerning issues at large, in the sense of “focused studies” covering the comprehensive viewpoint on youth unemployment. The paper aimed to emphasize the topic of youth unemployment, its development in the research field and the usefulness of bibliometric analysis in social sciences in general, and youth unemployment in particular.

This study aims to examine the evolution of the tourism supply chain (TSC) and its future development factors. To this end, a quantitative bibliometric analysis was conducted to provide insights from a statistical perspective, including the evolution of the TSC and an outlook on current characteristics and future research trends.

This paper presents a quantitative bibliometric study of selected papers on the Web of Science. The study of the evolution of the TSC is based on analyses of bibliographic coupling and co-occurrence of keywords.

Bibliographic coupling analysis identified 10 clusters defined by coherent groups of theoretical perspectives. The keyword analysis explains the occurrences in the TSC concept. It also helps to determine the future main drivers of TSC research. In the post-COVID-19 era, the tourism industry needs to focus on green transformation and new technologies to transform TSC, supply chain management and B2B relationships. It also needs to ensure employee retention and policies to attract new talent.

This study provides a comprehensive, objective and integrative overview of the evolution of TSC. It is one of the few original works on supply chain development and will be helpful for scholars and practitioners alike to understand the subject.

The literature on public procurement (PP) has increased significantly in recent years, and, to date, several reviews have been conducted to study this relevant subject. Nevertheless, a bibliometric analysis of the PP knowledge domain is still missing. To fill this knowledge gap, a bibliometric review is carried out to investigate the current state of PP research.

A total of 640 journal articles are selected from the Scopus database for the final analysis. The performance indicators of the literature are identified and explained through bibliometric analysis. Furthermore, the conceptual and intellectual structures are studied through a keyword co-occurrence network and bibliographic coupling.

The results of the review indicate that PP research has increased significantly in recent years. The top ten most productive journals, countries, authors and academic institutions are identified. The findings from the keyword co-occurrence network reveal six main research themes including innovation, corruption and green public procurement (GPP). By applying bibliographic coupling, the focus of PP research revolves around seven thematic areas: GPP, corruption, the role of small and medium-sized enterprises (SMEs) in PP, electronic PP, innovation, labour standards and service acquisition. The research potential of each thematic area is evaluated using a model based on maturity and recent attention (RA).

To the best of the authors' knowledge, this is the first study to successfully organise, synthesise and quantitatively analyse the development of the PP domain amongst a large number of publications on a large time scale.

The paper aims to present the comprehensive picture on green human resource management (GHRM) based upon bibliometric investigation, including different criteria, such as key authors, documents, keywords, bibliographic coupling (BC), etc.

Bibliometric technique has been used with the application of VOSviewer. Further, the Scopus database has been utilised to extract the research articles.

The present study has exposed the due relevance of GHRM in the area of human resource management (HRM) for researchers as well as practitioners. The study has revealed that number of citations in the area is high from the researchers of China. Also, Jabbour, C.J.C., has been identified as the lead contributor and author from the area with 43 publications and 1,352 citations. The journal of cleaner production has been identified as the journal with the largest number of publications from the area. Also, prominent keywords used in the area are sustainability, GHRM, environmental management, sustainable environment and HRM.

The study has offered the comprehensive publication analysis on the area which will assist the researchers in gaining review on topic and development of empirical models. Further, with the utilisation of keywords criterion they can easily explore the publications done in the area. Also, study will help the scholars and researchers to identify the region and countries along with the institutions and universities to pursue research on the GHRM topic.

The present study will help the mangers to focus on GHRM with more focus to acquire positive consequences for human resource management.

The present paper has presented various new and recent facets associated with the area of GHRM. Previously the similar analysis with bibliometric technique is rarely done with the present Scopus database.