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Describes the efforts of the owner/directors of a private limited company to put into place a succession strategy. Considers three major themes: second generation entrepreneurs/management succession; action learning as a human resource development strategy and philosophy; and the learning organization. Concludes that people (and organizations) “learn” best from the priorities of the business, once they have been identified, and that organizational learning is really based on institutionalization of what has been learned – requisite learning.

Database marketing is scarcely comprehended by marketing professional practitioners as yet but its potential is becoming clear. It not only revolutionises the productivity of direct marketing but transforms the effectiveness of salesforce prospecting, marketing research and channel management. The evolution of database marketing at MCB University Press is described and analysed over the past 15 years. The intrapreneurial and behavioural dimensions of development and implementation are traced and guidance provided for those who accept that good computer systems grow from within rather than arrive from without the enterprise.

MCB University Press has conducted databased marketing campaigns since 1972, but has escalated its investment as new technologies and software have become available. In‐house staff have now designed and introduced an integrated customer environment (ICE). That affords not only major productivity gains but also a better platform for creative marketing thinking. Customer clubs have evolved for librarians and human resource professional managers and for authors on the supply side. Intelligence has been derived to direct worldwide field visit programmes to key customers and authors. And the relationship developed with customers provides the foundation for the company′s emerging strategies for customer‐led product design in electronic publishing.

This paper aims to forecast the availability of used but operational electric vehicle (EV) batteries to integrate them into a circular economy concept of EVs' end-of-life (EOL) phase. Since EVs currently on the roads will become obsolete after 2030, this study focuses on the 2030–2040 period and links future renewable electricity production with the potential for storing it into used EVs' batteries. Even though battery capacity decreases by 80% or less, these batteries will remain operational and can still be seen as a valuable solution for storing peaks of renewable energy production beyond EV EOL.

Storing renewable electricity is gaining as much attention as increasing its production and share. However, storing it in new batteries can be expensive as well as material and energy-intensive; therefore, existing capacities should be considered. The use of battery electric vehicles (BEVs) is among the most exciting concepts on how to achieve it. Since reduced battery capacity decreases car manufacturers' interest in battery reuse and recycling is environmentally hazardous, these batteries should be integrated into the future electricity storage system. Extending the life cycle of batteries from EVs beyond the EV's life cycle is identified as a potential solution for both BEVEOL and electricity storage.

Results revealed a rise of photovoltaic (PV) solar power plants and an increasing number of EVs EOL that will have to be considered. It was forecasted that 6.27–7.22% of electricity from PV systems in scenario A (if EV lifetime is predicted to be 20 years) and 18.82–21.68% of electricity from PV systems in scenario B (if EV lifetime is predicted to be 20 years) could be stored in batteries. Storing electricity in EV batteries beyond EV EOL would significantly decrease the need for raw materials, increase energy system and EV sustainability performance simultaneously and enable leaner and more efficient electricity production and distribution network.

Storing electricity in used batteries would significantly decrease the need for primary materials as well as optimizing lean and efficient electricity production network.

Energy storage is one of the priorities of energy companies but can be expensive as well as material and energy-intensive. The use of BEV is among the most interesting concepts on how to achieve it, but they are considered only when in the use phase as vehicle to grid (V2G) concept. Because reduced battery capacity decreases the interest of car manufacturers to reuse batteries and recycling is environmentally risky, these batteries should be used for storing, especially renewable electricity peaks. Extending the life cycle of batteries beyond the EV's life cycle is identified as a potential solution for both BEV EOL and energy system sustainability, enabling more efficient energy management performance. The idea itself along with forecasting its potential is the main novelty of this paper.

Community informatics can be defined as a strategy or discipline that focuses on the use of information and communication technologies by territorial communities. This paper analyzes the emerging community informatics evaluation literature to develop an understanding of the indicators used to gauge project impacts in community networks and community technology centers. This study finds that community networks and community technology center assessments fall into five key areas: strong democracy; social capital; individual empowerment; sense of community; and economic development opportunities. The paper concludes by making recommendations for future community informatics evaluations.

Defines critical accounting in the context of the 1998 APIRA conference. Discusses papers presented at the conference which extend the debate in this area – theory and methodology; societal dimensions; organizational dimensions; and, engagement, evaluation and change.