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1 – 10 of 19
Article
Publication date: 29 May 2009

Valerie K. York, Laura A. Brannon, Carol W. Shanklin, Kevin R. Roberts, Betsy B. Barrett and Amber D. Howells

This paper aims to evaluate the relative effectiveness of four‐hour ServSafe® food safety training, a theory‐based intervention targeting food service employees' perceived…

3193

Abstract

Purpose

This paper aims to evaluate the relative effectiveness of four‐hour ServSafe® food safety training, a theory‐based intervention targeting food service employees' perceived barriers to implementing food safety practices, and a combination of the two treatments. Dependent measures include behavioral compliance with and perceptions of control over performing hand washing, use of thermometers, and handling of work surfaces.

Design/methodology/approach

Four groups are compared: employees receiving only ServSafe® training, intervention alone, training and intervention, and no treatment. Employees complete a questionnaire assessing perceived barriers to practicing the targeted behaviors. Then, employees are observed in the production area for behavioral compliance.

Findings

Training or intervention alone is better than no treatment, but the training/intervention combination is most effective at improving employees' compliance with and perceptions of control over performing the behaviors.

Research limitations/implications

Research is limited to restaurant employees in three states within the USA, in only 31 of the 1,298 restaurants originally contacted. Future research should identify barriers of other types of food service employees and evaluate the effectiveness of these and other intervention strategies.

Practical implications

ServSafe® training can be enhanced with a simple intervention targeting food service employees' perceived barriers to food safety. Providing knowledge and addressing barriers are both important steps to improving food safety in restaurants.

Originality/value

No previous research has used the theory of planned behavior to develop an intervention targeting food service employees' perceived barriers to implementing food safety practices. Research also has not attempted to improve the effectiveness of ServSafe® food safety training by adding an intervention.

Details

International Journal of Contemporary Hospitality Management, vol. 21 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 10 October 2016

Gilbert Painter, Pamela Posey, Douglas Austrom, Ramkrishnan Tenkasi, Betty Barrett and Betsy Merck

This paper aims to report on a qualitative comparative case study of coordination in three ongoing research and development projects, each conducted by teams working virtually…

1783

Abstract

Purpose

This paper aims to report on a qualitative comparative case study of coordination in three ongoing research and development projects, each conducted by teams working virtually across multiple, geographically dispersed sites and involving varying degrees of task uncertainty at differing stages on an innovation continuum, from basic fundamental research to scale-up and commercial development.

Design/methodology/approach

This study investigated characteristics of effective virtual innovation teamwork, primarily using structured interviews, observation and a limited number of surveys. The analysis was based upon Pava’s (1983) methodology of sociotechnical systems (STS) for non-linear work and was used to assess the influence of virtuality and task uncertainty on the quality of team deliberations and the knowledge development barriers experienced at the various stages on the innovation continuum.

Findings

The study identified different technical and social coordination mechanisms and their impact in mitigating knowledge barriers for differing levels of task uncertainty. Technical elements, many based in digital information technology, appeared most significant for coordination where task uncertainty and ambiguity were low. However, with high task uncertainty, the most significant mechanisms were closely tied to the formal and informal social systems of virtual organization.

Research limitations/implications

The key implication for future research is the development of further applications to evaluate this coordination model for modern teamwork in virtual contexts.

Practical implications

The findings extend previous theory about coordination of innovation to include fundamental research and virtual collaboration. Based on the results, a four-step STS methodology for design of virtual team coordination mechanisms was developed and piloted successfully by scientific teams at a prominent North American research laboratory.

Originality/value

This research project has shown that modern STS methodology, updated for non-routine work in a virtual context, can provide a way to assess and mitigate “coordination costs” associated with virtual teamwork. Further, it has identified clear categories of coordination mechanisms that are most effective when teams are working at different stages in the innovation process.

Details

Team Performance Management, vol. 22 no. 7/8
Type: Research Article
ISSN: 1352-7592

Keywords

Book part
Publication date: 11 November 2019

Malabika Sahoo

Nowadays, structural equation modeling is a buzz word in the arena of research in management, social sciences, and other equivalent fields. Although the theoretical base bears its…

Abstract

Nowadays, structural equation modeling is a buzz word in the arena of research in management, social sciences, and other equivalent fields. Although the theoretical base bears its significance in building the measurement and structural models, assessing different goodness-of-fit indices (GOFI) equally retains its importance for model validity and conformity. There are various alternative GOFI available for the researchers and the threshold values of each differ. The present paper discussed all the well-accepted and reported GOFI and their threshold value, which will be a great help to researchers and practitioners who use structural equation modeling in research. The author has also presented the different GOF values and validity results of her current research carried out in an Indian power transmission organization in Odisha, India.

Details

Methodological Issues in Management Research: Advances, Challenges, and the Way Ahead
Type: Book
ISBN: 978-1-78973-973-2

Keywords

Book part
Publication date: 1 March 2021

Matthew W. Ragas and Ron Culp

Abstract

Details

Business Acumen for Strategic Communicators: A Primer
Type: Book
ISBN: 978-1-83867-662-9

Article
Publication date: 1 February 1993

Thomas A. Peters

The purpose of this article is to present an overview of the history and development of transaction log analysis (TLA) in library and information science research. Organizing a…

Abstract

The purpose of this article is to present an overview of the history and development of transaction log analysis (TLA) in library and information science research. Organizing a literature review of the first twenty‐five years of TLA poses some challenges and requires some decisions. The primary organizing principle could be a strict chronology of the published research, the research questions addressed, the automated information retrieval (IR) systems that generated the data, the results gained, or even the researchers themselves. The group of active transaction log analyzers remains fairly small in number, and researchers who use transaction logs tend to use this method more than once, so tracing the development and refinement of individuals' uses of the methodology could provide insight into the progress of the method as a whole. For example, if we examine how researchers like W. David Penniman, John Tolle, Christine Borgman, Ray Larson, and Micheline Hancock‐Beaulieu have modified their own understandings and applications of the method over time, we may get an accurate sense of the development of all applications.

Details

Library Hi Tech, vol. 11 no. 2
Type: Research Article
ISSN: 0737-8831

Content available
Book part
Publication date: 1 January 2005

Naresh K. Malhotra

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-723-0

Article
Publication date: 1 January 2002

Beverly G. Merrick

“Which advertisement fits reality?” asked Pamela Butler, researcher into gender communication. The top ad represents selected adjectives used to describe feminine characteristics…

Abstract

“Which advertisement fits reality?” asked Pamela Butler, researcher into gender communication. The top ad represents selected adjectives used to describe feminine characteristics in the Bern Sex Role Inventory (BSRI), a psychometric testing instrument, while the bottom ad represents so‐called masculine personality characteristics. The ads were adapted from Butler's advertisements for “Insurance Executives” in Self‐Assertion for Women.

Details

Competitiveness Review: An International Business Journal, vol. 12 no. 1
Type: Research Article
ISSN: 1059-5422

Article
Publication date: 1 March 2001

Beverly G. Merrick

Wanted: Manager Affectionate, childlike person who does not use harsh language, to head our administrative division. We want someone who is cheerful and eager to sooth hurt…

Abstract

Wanted: Manager Affectionate, childlike person who does not use harsh language, to head our administrative division. We want someone who is cheerful and eager to sooth hurt feelings. The position requires gullibility. This is the perfect job for the tender, yielding individual. Wanted: Manager Competitive, ambitious person with leadership ability to head our administrative division. We want someone who is dominant and self‐sufficient. The position requires strong analytical ability. This is the perfect job for a self‐reliant, independent person.

Details

International Journal of Commerce and Management, vol. 11 no. 3/4
Type: Research Article
ISSN: 1056-9219

Article
Publication date: 1 February 1993

Beth Sandore

The ability to conduct unobtrusive observation of user searching is a potential strength of the method of information retrieval system analysis known as transaction log analysis…

Abstract

The ability to conduct unobtrusive observation of user searching is a potential strength of the method of information retrieval system analysis known as transaction log analysis (TLA). Transaction logs supply unequivocal information about what a user typed while searching. All other methods rely on self‐reporting, which, as Nielsen points out, is not always corroborated by the logs. Regardless of where in an institution information retrieval (IR) system evaluation takes place, TLA is a method that enables library staff at all levels to examine a variety of system and user‐related activities that are recorded on the log. Dominick suggested that TLA can enable the examination of three broad categories of activity: 1) system performance and resource utilization, 2) information retrieval performance, and 3) user interaction with the IR system. This article has been divided into several sections corresponding to functional areas in a library to suggest useful applications of TLA.

Details

Library Hi Tech, vol. 11 no. 2
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 1 April 1935

IN this number we make some commemoration of the twenty‐five years so happily achieved by the King‐Emperor. As our contributors show, the cardinal event of the whole of the Reign…

Abstract

IN this number we make some commemoration of the twenty‐five years so happily achieved by the King‐Emperor. As our contributors show, the cardinal event of the whole of the Reign, so far as libraries were concerned, was the passing of the Public Libraries Act of 1919. The generations change rapidly, and there are few to‐day who remember acutely the penury and struggle which were involved in the fact that all public library expenditure had to be kept within “the limit of the penny rate.” It is possibly true that the average community has taken no very intelligent advantage of the breaking of its financial fetters; in no town in the British Empire can it be said that there is anything approaching generosity, let alone extravagance, towards libraries. Even in the greatest cities, where they have built fine buildings and opened them with much ceremony, the rate allocation for their maintenance is not nearly of the scale that finds acceptance, or did find acceptance, in the United States. That is because we are young people in an old country. The tradition dies hard that education is a luxury and that libraries, which in the eyes of many are only remotely related to education, are an even greater luxury. We heard it said recently that many local authorities regarded the libraries as a sort of joke, and delighted to cut down their expenditure upon them. This lugubrious way of opening our remarks upon the Jubilee is only by way of pointing out that to‐day, at any rate, we have the power to go ahead if we convince our authorities that it is desirable to do so.

Details

New Library World, vol. 37 no. 9
Type: Research Article
ISSN: 0307-4803

1 – 10 of 19