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The purpose of this paper is to discuss experiential education as a way to develop future consultants in human resource management and marketing with the goal of…
The purpose of this paper is to discuss experiential education as a way to develop future consultants in human resource management and marketing with the goal of developing consulting competence.
This is a conceptual paper that proposes, outlines, and discusses a model, containing 11 dimensions of consulting competence.
The conceptual model includes 11 building blocks: foreign language competence, non-verbal competence, perception of cultural distance, cultural self-awareness, knowledge, skills, motivation, effectiveness, appropriateness, contextual interaction patterns, and affinity. Considerations for each of these elements are introduced and discussed.
This model and the explanation of its components should guide management and marketing educators in their efforts to build and develop experiential education programs of excellence.
The model proposed and outline in this paper will assist institutions of higher education and faculty members to guide students in their development of a successful career in consulting.
Purpose –– This chapter shows the connection between the reality of intercultural communication training and its importance to the development of intercultural…
Purpose –– This chapter shows the connection between the reality of intercultural communication training and its importance to the development of intercultural communication competence, symbolised by the Rainbow Model of Intercultural Communication Competence.
Methodology/approach –– 405 useable questionnaires (response rate=19.4%) were used from 56 German MNEs in a convenience sample of companies in the high-tech industry that are suppliers for the automotive, aviation, optical and chemical industry.
Findings –– German MNCs provide traditional intercultural communication training sparingly to expatriates, but with adjustments depending on the target country. Only 41% of training recipients deemed the training helpful for their mission. Non-traditional training methods are administered more consistently.
Practical implications –– The Rainbow Model of Intercultural Communication Competence should guide the implementation of customised intercultural communication training efforts.
Social implications –– Assisting expatriates in their development of intercultural communication competence via intercultural communication training fulfils the social responsibility of multinational enterprises.
Originality/value of chapter –– This chapter provides guidance to human resource specialists in the international arena to design and implement customisable intercultural communication training programmes for expatriates.
In Chapter 1, Susan Shortland (2011) examined theories and models that could be used to explain female expatriate participation with a view to identifying the most promising theoretical lenses for future research. Her study took as its basis, issues, evidence and explanations from both the ‘women in management’ and ‘women expatriates’ literature to identify four main theoretical domains: family issues, assignee characteristics, host and home country norms, and institutional factors. Findings revealed that the most promising explanations of women's low expatriate participation were identified as being linked to occupational gender stereotyping and sex roles in employment, women's reduced social capital and patriarchal attitudes towards their identity and homemaker roles. These were reinforced by institutional isomorphic behaviour through which organisations mimic each other's human resource practices.