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Publication date: 1 September 2004

Professor Douglas Hensler

599

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Measuring Business Excellence, vol. 8 no. 3
Type: Research Article
DOI:
ISSN: 1368-3047

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Article
Publication date: 1 December 2004

Ebrahim Soltani

610

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Benchmarking: An International Journal, vol. 11 no. 6
Type: Research Article
DOI:
ISSN: 1463-5771

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Publication date: 1 October 2006

John Dalrymple

249

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Quality Assurance in Education, vol. 14 no. 4
Type: Research Article
DOI:
ISSN: 0968-4883

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Article
Publication date: 1 December 2004

Ebrahim Soltani

345

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Business Process Management Journal, vol. 10 no. 6
Type: Research Article
DOI:
ISSN: 1463-7154

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Article
Publication date: 1 December 2003

K. Narasimhan

2052

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The TQM Magazine, vol. 15 no. 6
Type: Research Article
DOI:
ISSN: 0954-478X

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