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This paper aims to examine the relationship between stakeholders’ perceived benefits and happiness of small and medium-sized enterprises (SMEs) that follow Thai’s corporate sustainability practices, called sufficiency economy, and their impact on stakeholder–company relationship quality and firm performance outcomes.

Derived from the literature, a structural model, expressing the relationship between stakeholders’ perceived benefits and happiness of SMEs and their impact on stakeholder–company relationship quality and firm performance outcomes, was developed. A questionnaire survey was conducted with 636 stakeholders from sufficiency economy SMEs in Thailand. Structural equation modeling was used to test the model.

Results indicate that utilitarian benefits, and hedonic and eudaimonic happiness impact enhanced stakeholder–company relationship quality with the firm to varying degrees. Different levels of relationship quality also impact perceived corporate reputation and perceived brand equity differently.

This study is among the first that identifies the positive impact of happiness on corporate sustainability performance.

The purpose of this paper is to examine the relationship between social policy and late-life happiness by analyzing the impact of the basic old-age pension on the happiness of older people in South Korea.

People aged 65 and over selected from the Korean Longitudinal Study of Ageing are analyzed in the study.

It shows that the association between the basic old-age pension and the happiness of older people is negative. This may be attributable to the frugality of the benefits and the side effects of the means test.

This implies that the relationship between social policy and late-life happiness is not linear but it is affected by the context of the policy. It suggests that changing the fundamental benefit system to be more progressive can be a more useful policy option to realize the initial policy goal for recipients.

The purpose of this paper is to investigate the influence of mobile internet (MI) use and risk factors on MI happiness.

An online survey with 521 MI users was conducted to test the direct and moderating effects of risk factors on MI happiness.

The results provide evidence that there is a non-linear relationship between variety of use and MI happiness, and consumers become happier with increased frequency of use. The results also indicate that the privacy risk and task risk reduce MI happiness, and both types of risks moderate the inverted U-shaped relationship between variety of use and MI happiness.

This study reconciles two opposing theories, stimulation vs displacement, on the impact of internet use on consumer well-being. The findings suggest that the stimulation effect of MI use is associated with an intermediate level of usage variety, while social displacement is more likely connected with higher- or lower-variety of use. Risk plays an important role in exploring the boundary conditions of both theories. The findings also have important implications to the debate over the role of privacy in consumer adoption of internet services or applications.

This study reconciles two opposing theories, stimulation vs displacement, on consumer happiness by elaborating the role of risk associated with MI use.

Young consumers globally are susceptible to becoming compulsive shoppers. Having negative consequences and considering that compulsive shopping may originate from past family life experiences, this study aims to use human capital life-course and positive-activity theories to suggest a socio-psychological pathway for prevention. It also examined the mediating influence of happiness and money attitude.

University students in South Africa (N = 171) and in Germany (N = 202) were surveyed. Structural equation modelling (SEM) was used to test relationships and multi-group analysis (MGA) assessed cross-cultural differences.

Emotional family resources received during childhood positively impacted happiness at young adulthood, which was found to be a positive driver of budget money attitude. Budget money attitude in turn limited compulsive shopping for German young consumers but not for South Africans. Cross-cultural differences are also observed in mediating effects of happiness and budget money attitude.

This study is based on self-reported data from university students; this might limit the generalisability of findings.

A positive relationship between happiness and desirable money attitude was confirmed. This study additionally contributes by showing that for South African and German young consumers, adequate childhood emotional family resources is a happiness’ driver. This thus exposes the multiplier effects of simple acts of showing love and attention to children and how these family emotional resources can progressively limit dysfunctional consumer behaviour in the future.

Unlike complex psychotherapeutical and psychopharmacological treatments of compulsive buying that are being suggested, this study borrows from family, consumer and economic–psychological disciplines to suggest simple preventive measures.

The purpose of this paper is to examine the social impacts of “silent control” of individuals by means of the architecture of dataveillance systems. It addresses the question whether individuals, in reality, can actually determine autonomously the kinds of information that they can acquire and convey in today's dataveillance environments. The paper argues that there is a risk of a “counter‐control revolution” that may threaten to reverse the “control revolution” described by Shapiro.

Using relevant business cases, this paper describes the nature of dataveillance systems, then it examines situations in which the intellectual freedom of individuals is silently constrained by the architecture of such systems. This analysis leads to the conclusion that individuals in today's information society face the risk of a “counter‐control revolution” that can threaten their intellectual freedom. Given this troubling conclusion, the present paper addresses the challenges of establishing socially acceptable dataveillance systems.

Intentionally or unintentionally, the architecture of dataveillance systems determines what kinds of information an individual can access or receive. This means that social sorting occurs based upon the processing of personal information by dataveillance systems; and, as a result, individuals' intellectual freedom could be constrained without their realising that it is happening. Under this circumstance, the ability of individuals to control the transmission and flow of information, recently made possible by the “control revolution”, already has been compromised by business organisations that operate dataveillance systems. It is business organisations, and not the individuals themselves, that control the kinds of information that individuals are able to acquire and transmit.

This paper provides an analysis of social risks caused by the architecture of dataveillance systems, and it introduces the concept of a “counter‐control revolution”. These contributions provide a good starting point to evaluate the social impacts of dataveillance systems and to establish better, more socially acceptable dataveillance systems.

This study aims to measure the Thai approach of corporate sustainability. In the corporate world, the Thai philosophy of Sufficiency Economy can be applied to ensure corporate sustainability. Derived from the literature, a structural model expressing relationships between six independent variables of Sufficiency Economy indicators and three dependent variables of sustainability performance outcomes is formed accordingly, followed by hypotheses to be tested.

The model is tested through a random sample of 294 chief executive officers (CEOs) in Thailand who were asked to respond to a questionnaire. Factor and regression analyses are adopted to test the hypotheses.

Findings indicate that “perseverance” and “resilience” are two direct predictors of three sustainability outcomes of the firm’s enhanced capacity to deliver strong performance, endure social and economic crises and deliver public benefits. “Geosocial development” is a direct predictor of firm’s enhanced capacity to deliver public benefits and an indirect predictor of firm’s enhanced capacity to deliver strong performance and to endure social and economic crises. “Moderation” is an indirect predictor of the firm’s capacity to endure social and economic crises, while “sharing” is an indirect predictor of all three sustainability performance outcomes.

Small- and medium-sized enterprises business leaders should develop a “perseverance” culture in their organizations and practice “resilience” to enhance their corporate sustainability prospect. Moreover, they should adopt “geosocial development”, “moderation” and “sharing” practices in their organizations, as these practices positively affect corporate sustainability performance directly or indirectly.

This study is among the first few studies that identify corporate sustainability performance predictors.

Our Dublin correspondent telegraphed last night:

This paper is concerned with the role of leadership in community organisations in Thailand. While previous studies of leadership have focused on leadership theories influenced by male‐dominated North American studies, the present paper aims to demonstrate that it is necessary to take the influence of cultural, historical and social structure into account. The purpose is to develop a model of leadership constructed through accounts of the leaders and their subordinates. The model of leadership can potentially enable the leaders, and their subordinates to have a better understanding of the qualities, structure, boundaries and processes of leadership, which can be useful in testing the application of the model in other settings and contexts.

To support the aim, the study uses two main qualitative methods of data collection, which are in‐depth semi‐structured interviews and a focus group. These two methods offer insight and help to explore unexpected phenomena and the complexity of leadership.

The results and analysis lead to the conclusion that there are three levels of leadership process beginning with the benefits to oneself, the benefits to others and mutual benefits. The findings suggest that “philanthropy” and “thinking beyond self‐interest” are the crucial qualities of leadership that make other people want to follow a leaders' path.

The process of leadership will help leaders and their subordinates to be more self‐reliant and develop themselves in the long term.

The paper highlights the influence of Buddhism on the role of leadership in community organisations in Thailand.

Purpose — Most managers seem dissatisfied with their careers after they return from expatriate assignments. The study aimed to identify the reasons for their dissatisfaction and distill implications for MNCs interested in improving the return on the investment they make on expatriation and harnessing the valuable knowledge with which many managers return after successful completion of expatriate assignments.

Methodology/approach — The data were collected via depth interviews with recently returned expatriates.

Findings — The level of dissatisfaction among returning expatriates is high and is attributable to a poorly managed HR function. While considerable sums are invested in transferring knowledge from home to host offices, MNCs seem curiously inattentive to the process by which their returning expatriates are reintegrated into the firm.

Practical implications — Managers' voices call for a strategically oriented HR function of MNCs and a new organisation for developing intellectual capital and a cadre of globally trained managers. Changes in structure, systems and processes are discussed.

Social implications — If MNCs continue neglecting the repatriation needs of their expatriates, and paying little or no attention to transferring their knowledge about international operations, U.S. companies are likely to lag in terms of utilising that knowledge to become more effective global organisations.

Originality/value of the chapter — Sources of dissatisfaction among returning expatriates are identified. Much of the dissatisfaction relates to the disconnect between expectations and reality, the failure of the mentor role and a lagging HR function. The chapter identifies steps to correct these problems.

Care for the elderly is the most pressing problem now facing Japan. For maintaining a long and healthy life, it is important to refine the self-care of people and to create a well-balanced system of support involving health care, welfare, nursing care, and medical treatment. Mutual support within each local community is also indispensable for restructuring care-minding areas. Due attention should also be paid to the ethical aspects concerning care of the elderly. This chapter attempts to reflect on the brief history of the care for the elderly in Japan.