Search results

This study aims to propose that there may be a marketable segment of guests who are willing to pay a premium for guestrooms that are cleaned using enhanced disinfection techniques beyond the normal room cleaning procedures. Room cleanliness is important to hotel guests. Some hotel brands currently offer allergy-free rooms, charging a premium for this service. However, no hotel brands currently serve the market that is willing to pay more for enhanced disinfection. This exploratory study investigates whether there is such a segment and, if so, what price premium these customers are willing to pay for enhanced disinfection.

Survey methods were used to determine the consumer’s perceptions of hotel guestroom cleanliness; the effectiveness of traditional and enhanced cleaning methods; and willingness to pay for enhanced guestroom disinfection.

Younger travelers and female travelers of all ages may be willing to pay a significant price premium for enhanced disinfection of a hotel guestroom.

The survey instrument was administered via the Internet, limiting the sample. The study participants were not asked about hotel brand; thus, the results could not be analyzed by brand or service level.

Past research focuses only on traditional cleaning methods. This article provides a template for the hotel industry to explore the feasibility of offering enhanced cleanliness as a revenue-generating amenity.

MEDICINE ‐ HISTORY ‐ BIBLIOGRAPHY Current Work in the History of Medicine. 1954‐ . Q. $12.50. Wellcome Institute for the History of Medicine, 183 Euston Road, London, NW1 2BP England. LC 62‐1403. ISSN 0590‐4323.

Current news on environmental problems frequently emphasizes the totally unprecedented nature of the ecological crises that beset us in this nation and the Western world as a whole. We are told, for example, that the summer of 1988 constituted “the hottest summer on record” in North America. Similarly we hear mat Boston Harbor has never in its history been so polluted, and in European waters seal populations died of an epidemic in 1988 on a scale never before witnessed by man. By stressing this “never before” aspect of events, it is sometimes argued mat the experience of the past is largely irrelevant for policy planners. Since our circumstances are new, so the argument runs, past experience leaves us with little or no instruction for the formulation of a practical public policy for the environment.

Commodification doubles self and work, life and object, uniqueness and standardization and art and management. For the artist, the unicity, beauty, inspiration and creativity of art is doubled in the sale, marketing, display, distribution and mass production of “art works”. Making art is intimate, personal and individual; selling art requires public display, pleasing the all important customer(s) and dealing with many sorts of in-betweens. What commodification is on the artist/art work level is doubling on the I/me, self/persona, private/public and in-group/out-group level. This paper aims to examine the commodification and doubling in the case of the Gee’s Bend quilt makers. The quilts foreshadowed the modernist aesthetic and are of the highest aesthetic quality. But, they were made in a traditional rural society by very poor, uneducated black women. The quilts were not made to be sold but were dedicated to familial remembrance and to immediate aesthetic pleasure. But now that they are on display: is escape from commodification possible?

Reprint for special issue.

Doubling, in the original article below, was tendentious but artistically and politically to be overcome; doubling currently seems much more ominous, omnipresent and out of control. Signifyin(g) has become bomb throwing. Present day doubling apparently produces terror and not just commodification.

Invited for publication.

The study aims to provide an insight into the inherent diversities and ambiguities of Soviet touristic landscapes during the period of late socialism by a means of Estonian biographical sources. Based on written narratives, the study focuses on the embodied ways in which Estonian travellers engaged with and experienced foreign landscapes and people during trips within the Soviet Union.

The study treats tourists’ travel landscapes as meaningful, lived experiences that highlight features and everyday life strategies that were characteristic of the Soviet period. Approaching via the lens of Estonian culture and nationality, the study analyses the meaningful experiences through which the narrators drew boundaries between the self and the other.

The Soviet tourism landscape of the 1960s–1980s was marked by sharp cultural contrasts. The landscapes that unfold in the narratives were full of contradictions, arousing feelings of both admiration and alienation. Whilst the ideological purpose of Soviet tourism was to build a “socialist nation”, the themed narratives, on the other hand, demonstrate the wide spectrum of everyday life practices, which show both the distancing of oneself from the Soviet system as well as conformation with it. Although tourism helped travellers accept the Union, this was achieved not by consenting to socialist ideology, but by becoming familiar with its heterogeneity.

Research on Soviet tourism has largely relied on archival sources and the press, which shed light mainly on the organisation and ideological basis of tourism. Drawing on oral sources, this study contributes to a more comprehensive understanding of the complex nature of Soviet tourist landscapes.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

The purpose of this paper is to describe and analyse the development and content of the Vulnerable Adults Act 2018 (hereafter “the Act”) in Singapore. It reports the parliamentary processes and deliberations.

A synthesis of publicly available research, policy documents, parliamentary debate, media reports and commentary.

The paper sets the Act’s development and aims in Singapore’s social and legal contexts. It notes the interface with other legislation and the focus of the Act on community and family abuse and neglect.

The paper suggests some areas for research including how the Act is used and its impact and also points to areas where the Act does not apply.

The paper outlines new professional powers and responsibilities and the role of government and community-based organisations.

This paper provides an early account of the genesis and aims of the new legislation, its powers and administration. Also, international comparisons are drawn.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Understanding customers' revisiting behavior is highlighted in the field of service industry and the emergence of online communities has enabled customers to express their prior experience. Thus, purpose of this study is to investigate customers' reviews on an online hotel reservation platform, and explores their postbehaviors from their reviews.

The authors employ two different approaches and compare the accuracy of predicting customers' post behavior: (1) using several machine learning classifiers based on sentimental dimensions of customers' reviews and (2) conducting the experiment consisted of two subsections. In the experiment, the first subsection is designed for participants to predict whether customers who wrote reviews would visit the hotel again (referred to as Prediction), while the second subsection examines whether participants want to visit one of the particular hotels when they read other customers' reviews (dubbed as Decision).

The accuracy of the machine learning approaches (73.23%) is higher than that of the experimental approach (Prediction: 58.96% and Decision: 64.79%). The key reasons of users' predictions and decisions are identified through qualitative analyses.

The findings reveal that using machine learning approaches show the higher accuracy of predicting customers' repeat visits only based on employed sentimental features. With the novel approach of integrating customers' decision processes and machine learning classifiers, the authors provide valuable insights for researchers and providers of hospitality services.

This paper explores the health rights of prisoners as defined in international law, and the mechanisms that have been used to ensure the rights of persons in detention to realise the highest attainable standard of health. It examines this right as articulated within United Nations and regional human rights treaties, non‐binding or so‐called soft law instruments from international organisations and the jurisprudence of international human rights bodies. It explores the use of economic, social and cultural rights mechanisms, and those within civil and political rights, as they engage the right to health of prisoners, and identifies the minimum legal obligations of governments in order to remain compliant with human rights norms as defined within the international case law. In addressing these issues, this article adopts a holistic approach to the definition of the highest attainable standard of health. This includes a consideration of adequate standards of general medical care, including preventative health and mental health services. It also examines the question of environmental health, and those poor conditions of detention that may exacerbate health decline, disease transmission, mental illness or death. The paper examines the approach to prison health of the United Nations human rights system and its various monitoring bodies, as well as the regional human rights systems in Europe, Africa and the Americas. Based upon this analysis, the paper draws conclusions on the current fulfilment of the right to health of prisoners on an international scale, and proposes expanded mechanisms under the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment to monitor and promote the health rights of prisoners at the international and domestic levels.