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Vlogging constitutes a potential advertising channel for branded products. This paper aims to investigate the role and antecedents of the learning value, i.e. substantive (vs nonsubstantive) information processing, in consumers’ purchase behavior online.

The authors used a mixed-methods approach including qualitative data from 25 interviews, and two quantitative studies (a field study on 4,560 members of a vlogging learning community and a replication survey on 118 participants in a different context).

The results highlight the predominant role played by perceived learning due to the characteristics of the online environment. The authors further identify the components of vlog tutorials’ learning value. The findings distinguish structured from destructured learning content depending on consumers’ level of expertise.

The findings recommend developing the learning value for consumers. Managers should provide micro learning unit tutorials for expert consumers and complete structured learning units for novices based on core and additional learning components.

In contrast with traditional entertainment videos, tutorials provide added learning value that affects purchase behaviors to a greater extent. The results present in learning components that are recommended when developing learning tutorials.

Wife battering has important impacts on the health of battered women, both in the short and long term. This form of gendered violence has been a significant problem in Vietnam. Recent economic, social, and cultural changes occurring in Vietnam, with a transformation toward a socialist-oriented market economy through the state's doi moi political program, have influenced multiple aspects of wife battering. These include perspectives of wife battering, battered women's access to health care, conceptualizations of the household, and the emergence of new international health programs for battered women. Women's health problems derived from wife battering must be understood as processes that are informed by cultural, political, and economic change, on both a societal level and in the lives of individual women experiencing this form of gendered violence.

To serve their clients in a time of post-truth discourse and fake news, librarians need to understand the post-truth phenomenon. The purpose of this paper is to examine it, what is being done in response to it, and specifically what libraries can do.

Recent literature on the post-truth phenomenon was examined. Traditional assumptions about the role of libraries in promoting democracy were questioned and an alternative view was put forward. Libraries’ responses to the post-truth phenomenon were examined and critically discussed.

Traditional assumptions about the role of libraries and information and democracy are outdated. The susceptibility of people to false beliefs and the persistence of these beliefs in spite of corrective information, is the product of many factors, including the evolving media ecosystem and psychosocial processes which are the subject of ongoing empirical research. It not primarily an information or knowledge deficit, hence there are no simple antidotes to fake news. Libraries need to rethink their responses.

The paper deals with very recent developments and relies heavily on informal online resources.

Relevant library activities are examined and suggestions are made for developing appropriate library responses.

At the time of writing this was the first attempt in the library management literature to engage in a systematic and thoughtful manner with the literature on the post-truth phenomenon.

The purpose of this paper is to explore how the competing values framework (CVF) could be used by public service leaders to analyze and better understand public sector leadership challenges, thereby improving their ability in leading across borders and generations.

This paper applies the CVF, originally developed for understanding leadership in the private sector and shows how it can be adapted for analyzing and developing skill in addressing different leadership challenges in public sector contexts, including setting out specific learning exercises.

The paper has four parts. The first provides an overview of the origins, logic, and evolution of the CVF. The second part shows how the CVF is relevant and useful for assessing management and leadership values in the public sector. The third part identifies specific leadership challenges and learning exercises for public sector leaders at different stages of development. The final part concludes by reflecting on the CVF and similar frameworks, and where future research might go.

Because of the chosen research approach, propositions within the paper should be tentatively applied.

This paper provides guidance for the better understanding of complex leadership challenges within the public sector through the use of the CVF.

The social implications of the paper could include the more widespread use of the CVF within the public sector as a tool to lead more effectively.

This paper adapts and extends an analytical tool that has been of high value in the private sector so that it can be used in the public sector.

This study investigates the antecedents and outcomes of cognitive trust during the expansion phase in buyer–supplier relationships. It takes a global approach and examines cultural nuances between developed nation and emerging market firms by including participants from the United States, China, and Brazil. The results demonstrate the importance of trust in building social capital and the central role which trust plays in shaping business relationships in all studied cultural contexts. There are similarities and differences across countries. Results support relationship marketing theory by demonstrating the importance of conflict resolution, communication frequency, and social bond in building buyer–supplier relationships in the United States, which in turn increase cooperation between partners. Results also indicate that in China, social bond plays a much greater role in building trust, which in turn increases cooperation only to the extent that it serves as a mechanism to secure committed relationships. In Brazil, results show that conflict resolution is the most important factor in building trust. It also mediates the relationship between communication frequency and trust, as well as drives cooperation positively. Overall, trust is found to influence exchange of confidential communication and increases commitment between partners in all three countries.

The media consultant for the Reagan-Bush '84 campaign identifies his goal as stopping and reversing a strong decline in support for President Reagan. The case describes the results of some of the motivational research used, and introduces a framework for evaluating advertising strategies. The case also introduces the MECCAS framework for evaluating advertising copy and discusses theory-driven communication strategies.

In the early 1980s Tesco had provisionally agreed plans with the property developer, Provincial Properties Wales, to build a new store in Barry. Michael Hepker, the owner of Ravensbury Investments, was keen to buy into the project and persuaded Johnson Matthey Bankers (JMB) to lend him the capital to purchase Provincial Properties. JMB were to have the store as security for the loan. Unfortunately, planning permission for the building was refused, but, if accusations subsequently made in the House of Commons are to be believed, this fact was never disclosed to JMB. The bank never thought to check on the progress of the building work, so it remained blissfully unaware that its loan was unsecured. At the same time, JMB was lending ever increasing amounts to another client, who was later convicted of fraud in New York in October 1994. Together these two concentrated exposures exhausted JMB's capital base, so that when repayments started to dry up the bank faced collapse. The Bank of England (the Bank), as lender of last resort and UK supervisor of the banking industry, became concerned because JMB was regarded as playing a key role in maintaining the UK's central position in the international gold bullion market. The Bank feared a run on gold deposits which might have spread to the ordinary and unconnected deposit‐taking industry and perhaps led to a currency crisis. The markets were already edgy after the collapse of Continental Illinois National Bank in the USA, which had prompted a run on the dollar, and so the Bank believed it might have been difficult to persuade the markets that JMB's problems were confined to its lending business only. As a result of the JMB debacle, Barry never got its Tesco's and the Bank of England found itself obliged to rescue JMB using money from the government and City institutions.

The purpose of this paper is to report a study of order effect in interactive information retrieval (IIR) studies. The phenomenon of order effect is well-known, and it is the main reason why searches are permuted (counter-balanced) between test participants in IIR studies. However, the phenomenon is not yet fully understood or investigated in relation to IIR; hence the objective is to increase the knowledge of this phenomenon in the context of IIR as it has implications for test design of IIR studies.

Order effect is studied via partly a literature review and partly an empirical IIR study. The empirical IIR study is designed as a classic between-groups design. The IIR search behaviour was logged and complementary post-search interviews were conducted.

The order effect between groups and within search tasks were measured against nine classic IIR performance parameters of search interaction behaviour. Order effect is seen with respect to three performance parameters (website changes, visit of webpages, and formulation of queries) shown by an increase in activity on the last performed search. Further the theories with respect to motivation, fatigue, and the good-subject effect shed light on how and why order effect may affect test participants’ IR system interaction and search behaviour.

Insight about order effect has implications for test design of IIR studies and hence the knowledge base generated on the basis of such studies. Due to the limited sample of 20 test participants (Library and Information Science (LIS) students) inference statistics is not applicable; hence conclusions can be drawn from this sample of test participants only.

Only few studies in LIS focus on order effect and none from the perspective of IIR.

This study investigates important factors that should be used by lenders in risk‐rating their farm customers. These factors predict actual farm performance and debt repayment ability. Linear and logistic regression models are used to identify the debt‐to‐asset ratio as a major predictor of repayment ability. In addition, the rate of asset turnover and family living expenses are strong predictors of farm performance. The results are tested over several time periods to verify the robustness of the predictors.

In this chapter, we used a research-based case study titled “The Desirable Prince Meeting” to explore how interdisciplinary theoretical perspectives on the child can be used to prompt critical reflection on socially just equity praxis in early childhood education. We argue that using multiple theoretical perspectives to analyze teaching and learning can generate and drive critical reflection on equity praxis more effectively than using a single perspective that presents a single truth about teaching and learning moments.