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This paper aims to explore how service organizations can improve the effectiveness of well-being creation efforts given the pressing societal issues and global crises. In this paper, the authors examine two essential dimensions (dignity and vulnerability approach) to develop a theoretical framework. This framework can be used to increase the effectiveness of well-being outcomes created by transformative service initiatives (TSIs) and minimize their negative unintentional consequences.

Drawing on social marketing and humanistic management literature, this paper develops a framework for TSIs based on whether human dignity is recognized or ignored and whether a deficit-based or strength-based approach to vulnerability is used. This framework explains different types of TSIs and provides real-life examples.

The framework developed in this paper discusses four different types of TSIs: (1) exclusionary, a deficit-based approach where dignity is ignored; (2) opportunistic, a strength-based approach where dignity is ignored; (3) paternalistic, a deficit-based approach where dignity is recognized; and (4) humanistic, a strength-based approach where dignity is recognized. The paper also identifies five pathways that service organizations could use to implement these approaches, including two traps (utility and charity) and three opportunities (resourcing, humanizing and full awakening) embedded within these pathways.

This paper provides examples of service industries and specific companies to exemplify the framework developed. Also, it discusses the well-being implications and potential well-being outcomes associated with each type of TSI.

This paper offers a novel framework based on two dimensions that are relatively new to the service literature, i.e. dignity and vulnerability approach. This paper also highlights the importance of including these two dimensions in future service research.

This paper offers a novel framework based on two relatively new dimensions to the service literature: dignity and strengths-based approach. This paper also highlights the importance of including these two dimensions in future service research.

This paper aims to examine the ways becoming information literate relates to the material objects in the Kente-weaving landscape.

An ethnographic research design was adopted wherein data was collected using participant observation and a semi-structured interview with 24 participants through their roles as either master weaver, junior weaver or novice weaver. Thematic analysis through a practice-based approach to information literacy frames the analysis of this study.

Information literacy relates to the material objects in terms of developing the know-how knowledge regarding the Kente-weaving tools used as well as what constitutes the quality of Kente fabrics.

Information literacy goes beyond having theoretical knowledge of the material objects of an information landscape. It is practical, not merely knowing the names of the material objects and what they are literary used for.

To the best of the authors’ knowledge, this is the first study that contributes to the understanding of how information literacy relates to material objects in the craft workplace.

Prisoners with substance use disorder (SUD) are at risk of mental health problems. Given the common co-occurring of psychopathic traits with SUDs, probably because of underlying impulsive traits (Ellingson et al., 2018), this study aims to examine the relation between psychopathy (impulsive antisociality and fearless dominance) and the functioning of incarcerated individuals with SUD. The authors investigated whether impulsivity (motor, nonplanning and attentional) can account for the relationship between one psychopathy facet (impulsive antisociality) and craving and mental health problems.

The authors assessed self-reported impulsivity, psychopathy, craving and mental health problems in 121 male incarcerated individuals with SUD and calculated cross-sectional linear regression analyses and mediation models.

Impulsive antisociality was positively related to all impulsivity facets, craving and mental health problems. Attentional impulsivity mediated the relationship of impulsive antisociality with craving and mental health problems. Fearless dominance was related to lower attentional and nonplanning impulsivity, craving and mental health problems.

Future studies should investigate these relations in longitudinal studies and evaluate tailored approaches, for example, mindfulness interventions.

Interventions to reduce craving and improve mental health might be important for those who display self-centered, antisocial behavior but are less relevant for those with fearless, dominant interpersonal behavior. Addressing attentional impulsivity may be of special interest in this regard.

To the best of the authors’ knowledge, this study was the first to investigate the mediating role of different impulsivity facets for the association of impulsive antisociality with craving and with mental health problems in incarcerated individuals with SUD.

Organizations in today's changing environment face significant challenges, requiring continual innovation. Understanding oneself from the employee's perspective is paramount, especially in organizations and businesses, transforming all levels, accommodating new work paradigms and adapting to the post-pandemic business world. The authors examine the employees' critical dimensions, self-concept and resilience through self-reported studies to ascertain the impact on their performance in the organization. Self-concept, a multidimensional knowledge structure, implies the individual's description and examination, including psychological characteristics, attributes and skills. On the other hand, resilience is adapting appropriately to adversity, challenges and stressful situations and emerging unscathed. Resilience additionally leads to profound personal growth and acceptance of reality. It also endows the individual's sense of identity over time. It provides insights into work behavior and outcomes and fosters a positive psychological perspective to improve performance. Job performance is an observable individual performance that adds value and enables organizational goal achievement. To sum job performance is an achievement-related behavior. The research study examines the relationship between employee self-concept, resilience and performance elements (task, contextual and counterproductive work behavior).

Cross-sectional data were collected from 224 employees from the retail sector to test the hypotheses among self-concept, employee performance elements and resilience. SPSS 21.0 was used, and the authors conducted reliability, correlation and regression analysis using statistical tools to analyze the mediating effect.

Self-concept and employee performance elements have significant relationships. The mediating effect of resilience on the relationship between self-concept and counterproductive work behavior and self-concept and contextual performance is significant. In contrast, resilience does not impact the relationship between self-concept and task performance.

The authors examined a framework of untested variables, namely self-concept and the different factors of performance (task, contextual and counterproductive behavior). The authors investigated the mediating effect of resilience in the model, which was not previously explored.

This paper aims to map the evolution of hydrogen-based technologies (HBTs) by examining the patenting activity associated to these technlogies from 1930 to 2020. In doing so, the study provides a novel perspective on the development of HBTs and offers implications for managers and policymakers.

We collected patent data at the level of patent families (PFs). Our sample includes 317,089 PFs related to hydrogen production and 62,496 PFs to hydrogen storage. We examined PF data to delineate the state of the art and major technical advancements of HBTs.

Our analysis provides evidence of an increasing patenting activity in the area of HBTs, hence suggesting relatively high levels of expectations on the economic potential of these technologies. US and Japan hold the largest proportion of PFs related to HBTs (about 60%), while European applicants hold the highest proportion of highly cited PFs (about 60%). While firms represent the applicant with the highest share of PFs, our analysis reveals that firms holding HBT PFs are primarily from the chemical sector.

While our analysis is limited to examining patent data which capture some aspects of the innovation activity around HBTs (namelly, patented inventions), our study enriches existing literature by performinng a patent analysis on a much larger sample of data when compared to previous studies.

Two main implications emerge from our study. Firstly, there seems to be an urgent need to support the emergence of a dominant design so as to facilitate the consolidation and diffusion of the HBTs, hence the transition to a more sustainable energy production. Secondly, the majority of HBT PFs are held by a small number of countries. This, in turn, suggests opportunities to develop cross-country cooperation (e.g. international agreements, research and technology offices) to support the development and adoption of HBTs globally.

Considering the results obtained in this study, from a social point of view, the attention that organizations have paid to hydrogen related technologies is evident. This suggests that the development HBTs can function as a social enabler for a sustianable energy transition.

Extant research has focused on the individual components of the hydrogen chain. As a result, we lack a comprehensive understanding of the progress made in the area of HBTs. To address this gap, this study examined HBTs by focusing on both production and storage technologies since their initial developments, hence adopting an observation period of about 70 years.

The present study has attempted to examine the connection between health literacy (HL) and subjective well-being (SWB) amongst university students in North India. In addition, the present research also sought to establish the role of “gender” and “absence/presence of health professional in the family” as a socio-demographic variable in the relationship between HL and SWB.

This study used a descriptive and quantitative research design. Students were asked to respond to an online questionnaire as part of a survey strategy. Out of 550 respondents who completed the survey, only 511 responses were usable after data cleaning.

The structural equation modelling regression analysis revealed a positive association between HL and SWB. In addition, the moderating role of gender and the “presence/absence of health professionals in the family” between HL and SWB was also established.

Although a sizable sample of university students responded to this poll, it was a convenience sample. The study cannot be generalised to the general population; thus, future scholars can include other socio-demographic sections. Theoretically, it has tested a research framework concerning multiple dimensions of students' SWB and HL. In addition, the moderating role of gender and the “presence/absence of health professionals in the family” is another unique research contribution of this study.

The results of the current study provided evidence that HL promotion efforts are needed amongst the student population in India to enhance their well-being. The objective of practitioners and relevant stakeholders (parents, government agencies and universities) should be to build capacities concerning HL at both personal and institutional levels. Based on the findings, more educational programmes should be created for the students to promote HL and raise awareness of healthy lifestyles.

The degree to which people can locate, comprehend and use information and services to support health-related decisions and actions for themselves and others is known as “health literacy.” HL is closely associated with SWB, which means how people perceive and assess their lives and particular spheres and activities within them. The current research on the relationship between the two domains is limited. This study looked into the effects of HL on SWB amongst university students in North India.

Upon graduating from university, many engineers will work in new product development and/or technology adoption for continuous improvement and production optimization. These jobs require employees to be cognizant of ethical practices and implications for design. However, little engineering coursework, outside the traditional ABET (Accreditation Board for Engineering and Technology) required Engineering Ethics course, accounts for the role of ethics within this process. Because of this, engineering students have few learning opportunities to practice and reflect on ethical decision-making.

This paper highlights one approach to integrating ethics into an engineering course (outside of engineering ethics). Specifically, the study is implemented within a five-week module with a focus on big data ethics, as part of a Supply Chain Management Technology course (required for Industrial Engineering Technology majors), using metacognition as the core assessment.

Four main themes were identified through the qualitative data analysis of the metacognitive reflections: (1) overreliance on content knowledge, (2) time management skills, (3) career connections and (4) knowledge extensions.

Three notable points emerged which contribute to the literature. First, this study showcased one example of how an ethics module can be integrated into an engineering course (other than Engineering Ethics). Second, this study demonstrated how metacognitive reflections can be used to reinforce student self-awareness of the learning process and connections to big data ethics in the workplace. Finally, this study exhibited how metacognitive reflection assignments can be deployed as a teaching and learning assessment tool, providing an opportunity for the instructor to make immediate changes as needed.

Adolescent mental health is a global concern. There is an urgent need for creative, multimedia interventions reflecting adolescent culture to promote mental health literacy and well-being. This study aims to assess the impact of a film-based intervention on adolescent mental health literacy, well-being and resilience.

A pretest-posttest intervention with a multi-methods evaluation was used. A convenience sample of ten schools facilitated students aged 15–17 years to engage in an online intervention (film, post-film discussion, well-being Webinar). Participants completed surveys on well-being, resilience, stigma, mental health knowledge and help-seeking. Five teachers who facilitated the intervention participated in post-implementation interviews or provided a written submission. Analysis included paired-t-test and effect size calculation and thematic analysis.

Matched pretest-posttest data were available on 101 participants. There were significant increases in well-being, personal resilience and help-seeking attitudes for personal/emotional problems, and suicidal ideation. Participants’ free-text comments suggested the intervention was well-received, encouraging them to speak more openly about mental health. Teachers similarly endorsed the intervention, especially the focus on resilience.

Intinn shows promise in improving adolescents’ mental health literacy and well-being. Film-based interventions may encourage adolescents to seek professional help for their mental health, thus facilitating early intervention.

Video games are often thought of as trite activities for younger generations. However, research in game studies over the last few decades have revealed that games can be valuable tools for growth and connection, particularly among older generations. Exploring the ways digital games can be used as tools for connection has gained increased attention in recent months with global quarantines as a result of COVID-19. This article reviews the research that has examined the utility of digital games for older adults, focusing specifically on the ways in which games can be tools for social connectedness and psychological healing for older adults and intergenerationally. Special focus will be placed on the role games can play for post-traumatic stress among first responders.