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Article

Carlos Almeida, Mara Madaleno and Margarita Robaina

This article aims to verify if there are detectable barriers in price levels that are understood to be psychologically important (psychological barriers) in a set of…

Abstract

Purpose

This article aims to verify if there are detectable barriers in price levels that are understood to be psychologically important (psychological barriers) in a set of hourly electricity prices. These barriers manifest themselves when the market struggles with a difficulty in crossing the barrier to a different level. Psychological barriers focus on directional price movements around regions of the barrier, thus the importance of understanding investor behavior. The authors intend to contribute empirically to the scarce literature on psychological influences in individuals trading in the energy market, hereby enhancing the knowledge concerning the behavior of investors in this market.

Design/methodology/approach

The present work aims to test psychological barriers in the Nord Pool electricity market. Through a sample of hourly data on the Elspot day-ahead market, from 2013 to 2017, three groups of tests were made, following the M-values methodology: (1) uniformity tests, which clearly rejected the uniformity in hourly prices; (2) barrier tests, which included the barrier proximity and barrier hump tests, evidencing psychological barriers and (3) conditional effects tests, which allowed us to conclude in favor of effects of positive returns after approaching a barrier on an upward movement, i.e. the barrier breaches due to the fact that increasing prices tend to lead to further price increases, on average.

Findings

Uniformity tests, rejected the uniformity in hourly prices; barrier tests, included the barrier proximity and barrier hump tests, evidencing psychological barriers and conditional effects tests, allowed us to conclude in favor of effects of positive returns after approaching a barrier on an upward movement, i.e. the barrier breaches due to the fact that increasing prices tend to lead to further price increases, on average. Another relevant conclusion is that the period from midnight to 9 a.m. is very sensitive, since there is evidence of return and variance effects simultaneously. The implications of these results are potentially relevant, since changes on the variance are usually perceived as a proxy for risk, with changes on the return. It was also concluded that with the increase of the time span from 5 to 10 days on the conditional effects difference tests, there were significant changes on the results, the variance effect is stronger, while the return effect weakens.

Research limitations/implications

However, this research presents some limitations that result in representing opportunities for future research. The fact that there are reduced data available for other markets end up limiting the study of the global electricity market. Although Nord Pool is Europe's leading energy market and is seen as one of the most successful energy markets in the world, it would be interesting to do a study with more than one electricity market to make comparative considerations. Although the spot market is the main arena for energy trade, while the intraday market works as a compliment, it would be equally interesting to do a similar study for the intraday market and then compare conclusions. Moreover, in the present study, it was used standard methods in the literature on psychological barriers, but other methods could have been used–for example, those that assume that prices follow the Benford's distribution (Lu and Giles, 2010), which also present a path for future research and opportunity for confirming the robustness of the present results.

Practical implications

When the presence of psychological barriers is detected it means that the risk-return relationship becomes weaker around the psychological barrier (round numbers, meaning that electricity traders anchor). Identification of psychological barriers supports the claim that technical analysis strategies based on price support and resistance can be profitable. Therefore, more profitable strategies can be built by traders, but no reconciliation with the efficient market hypothesis (EMH) (provided that in inefficient markets prices should not exhibit any particular pattern). The finding of significant psychological barriers in specific hourly time intervals implies the need to address its practical implications in electricity markets, being so specific, namely, the possibility to earn extraordinarily profits exploiting this anomaly and who wins.

Originality/value

The electricity sector is a determinant sector in economic growth and a factor of development. Herein lies the importance of studying this market, which until now has not occurred in this subject, as far as it was possible to gauge. Are there barriers in the electricity market and should such a presence be taken into account? Investigating the existence of psychological barriers in the electric market becomes relevant, because knowing that investors are psychologically affected by a psychological barrier, can become a useful tool in negotiation, as it can function as another variable in the “equation” which is to trade in a complex market like this. Proving the potential presence of a psychological barrier may lead investors to believe in the idea of levels of resistance or levels of support, affecting their decision-making and price dynamics.

Details

Review of Behavioral Finance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1940-5979

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Article

Stephanie Hui-Wen Chuah, Philipp A. Rauschnabel, Malliga Marimuthu, Ramayah Thurasamy and Bang Nguyen

The purpose of this paper is to go beyond satisfaction as an indicator of customer loyalty and propose a holistic model of service switching in a mobile internet setting…

Abstract

Purpose

The purpose of this paper is to go beyond satisfaction as an indicator of customer loyalty and propose a holistic model of service switching in a mobile internet setting. The model, which reflects both barriers and inducements of switching, is developed based on the “mooring” and “pull” concepts in the migration literature.

Design/methodology/approach

Focusing on Generation Y mobile internet subscribers, the study analyzed a total of 417 usable questionnaire responses. Partial least squares structural equation modeling was used to test the research model.

Findings

The results show that first, satisfaction and switching barriers (i.e. a focal firm’s marketing innovation initiatives, switching costs, inertia, and local network effects) are positively related to customer loyalty; second, switching barriers have a stronger influence on customer loyalty compared with satisfaction; third, switching inducements (i.e. competitors’ marketing innovation initiatives, alternative attractiveness, variety-seeking tendencies, and consumers’ susceptibility to social reference group influence) is negatively related to customer loyalty and the relationship is weaker when perceived switching barriers are high.

Originality/value

This study empirically validates multidimensional scales of switching barriers and inducements from a more nuanced perspective, and specifies them as reflective-formative type II models. This study is among the first to use opposing dimensions to measure switching barriers and its counterpart. Hence, it illustrates how the two contrasting mechanisms can coexist in the minds of mobile internet subscribers.

Details

Journal of Service Theory and Practice, vol. 27 no. 3
Type: Research Article
ISSN: 2055-6225

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Article

Serdar S. Durmusoglu, Dilek Zamantili Nayir, Malika Chaudhuri, Junsong Chen, Ingela Joens and Stephanie Scheuer

This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational…

Abstract

Purpose

This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership on these relationships in an emerging economy, namely, Turkey.

Design/methodology/approach

The hypotheses were tested using cross-sectional survey data from 148 hotels. The authors use regressions to analyze the data set.

Findings

The results demonstrate that barriers to innovation need not necessarily impede firm service innovativeness at all times; some of these so-called “barriers” may even act as catalysts that improve firm’s likelihood of adopting innovations. More importantly, the findings suggest that a transformational leadership style alleviates the negative influence of internal barriers on internal service innovativeness dimensions of process, strategic and behavioral innovativeness.

Originality/value

The positive effect of transformational leadership lessening the detrimental impact of barriers to innovation is a topic in need of research. In addition to examining this phenomenon in a developing country, the authors choose a service retailing industry as a study context: hospitality/tourism. The main reason for choosing this industry is that there is little empirical evidence of service innovation activity in this industry despite the fact that it contributes to a large extent to employment and gross domestic product in most emerging economies, and it is, in fact, a fairly innovative industry. Furthermore, this study presents a unique perspective by investigating small- and medium-sized enterprises (SMEs).

Details

Journal of Services Marketing, vol. 32 no. 7
Type: Research Article
ISSN: 0887-6045

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Article

Anders Pehrsson

The purpose of this paper is to review previous research and to propose a model for the impact of barriers to entry on the market strategy of an entrant firm, where…

Abstract

Purpose

The purpose of this paper is to review previous research and to propose a model for the impact of barriers to entry on the market strategy of an entrant firm, where product/market scope and product differentiation are central strategy components. The paper asks, what is the impact of barriers on market strategies of entrants? Are early and late entrants affected in different ways?

Design/methodology/approach

A model and propositions are developed‐based on a review of previous research. The model applies the contingency perspective and company cases exemplify the model.

Findings

It is proposed that a firm that enters a market late and faces extensive barriers would choose a broader product/market scope and differentiate its products to a larger extent than an early entrant. It is also proposed that incumbents' market strategies indirectly affect the market strategy of an entrant firm as incumbents' market strategies interact with barriers, and the effects are due to entry timing.

Research limitations/implications

The study contributes theoretically as it extends current knowledge of the impact of barriers to entry on strategy. Management of entrant firms are advised to strive for a fit between barriers and market strategy and consider the propositions.

Originality/value

The model and the propositions concern barrier effects on two key components of the market strategy of an entrant firm: product/market scope and product differentiation. Another important value is that the model accounts for interactions between incumbent strategies and barriers to entry, and effects on the market strategy of an entrant firm.

Details

European Business Review, vol. 21 no. 1
Type: Research Article
ISSN: 0955-534X

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Article

Stephanie Hui-Wen Chuah, Philipp A. Rauschnabel, Ming-Lang Tseng and T. Ramayah

The purpose of this paper is to propose a dedication-constraint-temptation (DCT) model to study the factors influencing customers’ loyalty to mobile data service (MDS…

Abstract

Purpose

The purpose of this paper is to propose a dedication-constraint-temptation (DCT) model to study the factors influencing customers’ loyalty to mobile data service (MDS) providers. The DCT model explicitly explores the important yet overlooked role of alternative attractiveness (the temptation-based mechanism) as a mediator and the boundary condition of their interrelationships (e.g. relationship length). The model also integrates new and established antecedents of customer-based brand equity (C-BBE) (the dedication-based mechanism) and switching barriers (the constraint-based mechanism).

Design/methodology/approach

The proposed model is tested using partial least squares–structural equation modeling with a sample of 331 MDS users.

Findings

The results indicate that C-BBE has an indirect effect on customer loyalty (via alternative attractiveness) in both relationship groups (shorter- vs longer-term). However, the indirect effect of switching barriers on customer loyalty only exists in longer established relationships. The results from multi-group analysis reveal that the effect of switching barriers on alternative attractiveness significantly differs across groups. In addition, customer value anticipation and procedural switching costs appear to be the most salient antecedents of C-BBE and switching barriers for both groups.

Originality/value

This study makes an incremental contribution by incorporating the temptation-based mechanism as a mediator and relationship length as a moderator into the dedication-constraint model. This study also extends the information systems and brand management literatures by demonstrating the strategic importance of customer value anticipation in the information and communication technology brand equity-building.

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Article

Ömür Y. Saatçıoğlu

The purpose of this paper is to identify the effects of benefits, barriers and risks on user satisfaction in ERP projects.

Abstract

Purpose

The purpose of this paper is to identify the effects of benefits, barriers and risks on user satisfaction in ERP projects.

Design/methodology/approach

ERP systems are costly and complex systems. They require heavy investments. ERP systems provide a lot of benefits. However, there are some barriers that need to be solved during implementation if maximum of benefits is aimed. If barriers are not solved adequately, they become drivers of risks. Benefits, barriers and risks have important effects on user satisfaction. Post implementation reviews are important tools to gain insights about the effect of benefits, barriers and risks on user satisfaction. However, post implementation reviews of ERP projects are not commonly realized. First, a literature review on ERP benefits, barriers and risks is conducted. Second, benefits, barriers and risks are checked with their effects on user satisfaction in ERP projects. The research is conducted in a branch of a multinational firm. A questionnaire consisting of statements related with benefits, barriers, risks and user satisfaction is used. The questionnaire is given to 32 individuals; 25 of whom respond to the questionnaire.

Findings

The findings suggest that in this case study benefits are more effective on user satisfaction in ERP projects.

Originality/value

This research puts forward an example for a post implementation review. However, the results show that firms aiming to succeed in ERP projects should emphasize benefits.

Details

Journal of Enterprise Information Management, vol. 22 no. 6
Type: Research Article
ISSN: 1741-0398

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Article

Magdy A. Khalaf and Tamer S. Mohamed Salem

This paper aims to empirically investigate how structural barriers affect the relationship between total quality management (TQM) practices implementation and…

Abstract

Purpose

This paper aims to empirically investigate how structural barriers affect the relationship between total quality management (TQM) practices implementation and organizational performance in service industries.

Design/methodology/approach

This research hypothesized the moderation effect of structural barriers on the relationship between TQM practices implementation and organizational performance. A questionnaire was adopted to collect data form 153 Egyptian service companies. Moderated regression analysis was used to test the study hypothesis.

Findings

The empirical analysis suggests that structural barriers partially moderate the relationship between TQM practices implementation and organizational performance. The analysis reveals that the effect of Quality Improvement, Process Improvement, External and Internal Relations and Employee Development – being as TQM dimensions – on performance is moderated by structural barriers. While the results provided insufficient evidence on the moderating effect of structural barriers on the relationship between both Performance Management – being as a TQM dimension – and performance.

Research limitations/implications

This research presents a new perspective for researches to understand the TQM–Performance relationship in the light of the contingency theory. However, the adopted sampling technique and the small sample size might limit the generalizability of the research findings.

Practical implications

This study provides useful insights for service organizations about the necessity of developing suitable structural platform for supporting their TQM efforts to boost their performance which, in turn, improves their competitiveness.

Originality/value

This research proposed and empirically validated how structural barriers play a significant role as moderators to the relationship between TQM implementation and organizational performance within service organizations context.

Details

International Journal of Quality and Service Sciences, vol. 10 no. 4
Type: Research Article
ISSN: 1756-669X

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Article

Watcharee Lekhawipat, Yu-Huei Wei and Chinho Lin

The purpose of this paper is to compare the effects of organizational and technological barriers to knowledge sharing between large and small firms through the lens of…

Abstract

Purpose

The purpose of this paper is to compare the effects of organizational and technological barriers to knowledge sharing between large and small firms through the lens of attribution theory.

Design/methodology/approach

The structural equation modeling approach was applied to estimate the conceptual model by using survey data from a list of Taiwan’s top 1,000 manufacturing and 500 service companies. A total of 229 valid questionnaires were collected.

Findings

The empirical results show that both organizational and technological barriers have relationships with an individual’s effort and ability with regard to knowledge sharing behavior. When organizational barriers occur, the perceived lack of effort has a direct effect on knowledge sharing behavior for large firms, while negative sharing behavior among employees of small firms is influenced by the perception of low ability through the perceived lack of effort.

Originality/value

A review of the literature reveals organizational and technological barriers that lead to the negative influences of internal attributions on knowledge sharing. This study, therefore, contributes to a comprehensive perspective on how to encourage knowledge sharing behavior at different sizes of firms.

Details

Journal of Knowledge Management, vol. 22 no. 4
Type: Research Article
ISSN: 1367-3270

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Article

Chung-Ju Huang, Chien-Chih Chou and Tsung-Min Hung

The purpose of this paper is to examine how the levels of athletic identity influenced the relationships among college experiences, career self-efficacy, and the career…

Abstract

Purpose

The purpose of this paper is to examine how the levels of athletic identity influenced the relationships among college experiences, career self-efficacy, and the career barriers faced by semi-professional student-athletes in Taiwan.

Design/methodology/approach

Survey data of athletic identity, college experiences (involvement in social, academic, career orientation activities, etc.), career self-efficacy, and career barriers (inherent difficulties in career exploration in a dual student-professional role) were collected from 345 varsity student-athletes in Taiwan sport universities. The conditional process analysis was conducted to test whether the mediating role of career self-efficacy in the association between college experiences and career barriers was dependent on athletic identity levels.

Findings

The results indicated that enriching college experiences contributed to fewer barriers regarding career exploration post graduation through high levels of career self-efficacy. Particularly for assorted and social experiences, the indirect effect reduced as the levels of athletic identity increased.

Practical implications

These findings may be applied to athletes who pursue early specialization and students who engage heavily in a specific sport or other co-curricular activities while neglecting the importance of scholastic learning and career exploration. Career counseling practitioners and sport psychologists are advised to take account of athletic identity and contextual specificity while providing career interventions to student-athletes.

Originality/value

This study extends the understanding of the impacts of athletic identity on college student-athletes’ career explorations within a specific sport context.

Details

Career Development International, vol. 21 no. 6
Type: Research Article
ISSN: 1362-0436

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Article

Wesam Beitelmal, Keith R. Molenaar, Amy Javernick-Will and Eugenio Pellicer

The increased need for, and maintenance of, infrastructure creates challenges for all agencies that manage infrastructure assets. To assist with these challenges, agencies…

Abstract

Purpose

The increased need for, and maintenance of, infrastructure creates challenges for all agencies that manage infrastructure assets. To assist with these challenges, agencies implement asset management systems. The purpose of this paper is to investigate and compare the importance of barriers faced by agencies establishing transportation asset management systems in the USA and Libya to contrast a case of a developed and developing country.

Design/methodology/approach

A literature review identified 28 potential barriers for implementing an asset management system. Practitioners who participate in decision-making processes in each country were asked to rate the importance of each barrier in an online survey questionnaire. Descriptive statistics, Kendall Concordance W., and Mann-Whitney are used to analyze the collected data.

Findings

Through an analysis of 61 completed questionnaires, 14 barriers were identified as important by both the US and Libyan practitioners. A total of 11 additional barriers, primarily in the areas of political and regulatory obstacles, were determined to be important only for Libya. These 11 barriers provide reasonable insights into asset management systems’ barriers for developing countries.

Practical implications

The list of barriers identified from this research will assist decision makers to address and overcome these barriers when implementing asset management systems in their specific organizational and country conditions.

Originality/value

The research identified standard barriers to implementing asset management systems and identified barriers that were specific to the country context, such as political and regulatory barriers in Libya. When viewed with the asset management literature, the results show broad applicability of some asset management barriers and the need to contextualize to country context (e.g. developing countries) for other barriers.

Details

Engineering, Construction and Architectural Management, vol. 24 no. 6
Type: Research Article
ISSN: 0969-9988

Keywords

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