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Many managers and scholars agree that diversity is a positive factor that leads to competitive economic advantage for organisations. However, this assertion remains largely untested. To examine the implied relationship between firm performance and diversity, performance at minority‐friendly organisations was compared to that at other organisations within the same industry. Results indicated that minority friendly firms significantly outperformed the market, indicating that diversity in organisations may be related to economic success. This finding has significant strategic implications.

THIS is the month when librarians and library workers everywhere, their holidays over, turn to their winter plans. There are, however, some interesting events to take place before the darker and more active months come. The first is the meeting at Oxford on September 21st and subsequent days of the Federation International de Documentation. This will be followed by and merge into the ASLIB Conference, and there is in prospect an attendance of over three hundred. Our readers know that this organization produces and advocates the International Decimal Classification. It is not primarily a “library” society but rather one of abstractors and indexers of material, but it is closely akin, and we hope that English librarianship will be well represented. Then there is a quite important joint‐conference at Lincoln of the Northern Branches of the Library Association on September 30th— October 3rd, which we see is to be opened by the President of the Library Association. Finally the London and Home Counties Branch are to confer at Folkestone from October 14th to 16th, and here, the programme includes Messrs. Jast, Savage, McColvin, Wilks, Carter, and the President will also attend. There are other meetings, and if the question is asked: do not librarians have too many meetings ? we suppose the answer to be that the Association is now so large that local conferences become desirable. One suggestion, that has frequently been made, we repeat. The Library Association should delegate a certain definite problem to each of its branches, asking for a report. These reports should form the basis of the Annual Conference. It is worthy of more consideration.

The purpose of this paper is to develop and test a framework of small and medium enterprises’ (SMEs) strategic orientation (SO) and its impact on social media performance. Moreover, it introduces a new concept, social media orientation (SMO) (composed of sales and business development (SBD) and visibility) to add in the model.

A quantitative approach was used and, based on a study of 257 SMEs, analyses were performed. A smartPLS analysis was judged appropriate regarding the sample size.

Results show that entrepreneurial orientation (EO) and customer orientation have a positive influence on SBD which in turn has a positive influence on social media performance. Visibility is positively influenced by EO and has an indirect effect on social media performance. Social media performance is therefore directly influenced by SBD and indirectly by visibility.

The authors complete previous research that called for the introduction of different SO on a same study and go further as the author highlight the role of EO on visibility (and not only on business or performance). A second contribution lies in the conceptualization of SMO (defined here with SBD and visibility) and third in the measurement of social media performance through growth and attention.

SMEs first need to develop their visibility, and then link it to SBD.

This research is one of the first to explore SMEs’ SO on social media and proposes a new concept defined as SMO. It gives SMEs future direction on how to perform on these platforms.

This article identifies the broad reasons why costs in children's care services might vary, illustrating them with examples from research literature relating to England. An intentionally broad use of ‘costs’ is employed. The literature has been neither systematically nor comprehensively reviewed but does include most of the recent work in the social care field. Articles have been selected to illustrate particular cost associations. This article finds that there is as yet insufficient research into the costs, cost variations or cost‐effectiveness of children's services. However, the findings provide guidance for decision‐makers as they try to understand how resources are currently deployed and why this might be.

Acquiring economic literacy is not only important so that citizens may hold politicians accountable, ensuring a vibrant and effective democratic system, it is also necessary for business managers in order to attain effective organizational performance and compete in the complex global markets. Using a sample of 494 students, this study assesses the economic literacy of Indian MBA students. Several areas of alarming deficiencies are observed. Factors that influence the level of economic literacy are also investigated.

In the second edition of Greenwood's “Public Libraries,” 1887, p. 137, there is a description of the Dent Indicator, from which it may be gathered that such an indicator was actually constructed. The inventor, however, is of opinion that his idea never got so far as realization in material form, though there can be hardly any doubt that Mr. Dent's indicator is the first to combine indicating with charging, and that it suggested several succeeding devices. His account of it is interesting, as it mentions the existence of an early form of card indicator which has since been reinvented in various styles. “A certain Mr. Christie, Librarian of the Constitution Hill Branch Library (Birmingham), about 1868, constructed a small rack with cards bearing the titles of a selection of the books in history, science, &c, open to the public, and the presence of one of these tickets in the rack indicated that the book was ‘in.’ If anyone wished to take one of the books thus shown, he lifted the ticket out of the rack (there was no glass in front) and handed it to the attendant who put it in a box till the book came back, and then replaced it almost anywhere in the rack. This gave me an idea that the cumberous system of day‐book, posting‐book, and constant piles of books to be marked off as returned might be done away with, if tickets in a rack representing every number in the library were substituted for book‐entry, &c.” Mr. Dent's improvement upon this idea consisted in the provision of a series of numbered shelves in columns, with spaces between to take the borrowers' cards when the books were out. The back of the borrower's card was to be ruled to allow of numbers and dates being pencilled thereon, and, of course, the presence of a borrower's card under a number indicated a book “ out.”

THE Conference of the Library Association may be described as one without a press. The greatest dailies had the barest references to it, a fact which is surprising and lends us matter for reflection. If an admittedly national service, almost universal in application, can be completely ignored in its annual gatherings, what is to be thought? Is it that libraries are now so normal a part of the social landscape that they may be taken for granted? Are they so insignificant that they do not merit notice? Alternatively, were our proceedings too dull for the dramatic necessities of the reporter? Or, finally, was it because the general publicity of the L.A. is not aggressive, is indeed inert? These questions every librarian and library authority may ask and have a right to the answer.

In wishing our readers the good things they desire and hope the New Year will bring, we cannot help recalling again the unusual character of the days in which the year opens. For all men it is a testing time; to many one of straitened means, trial and loss. Circumstances are changed, and dear ones are absent, and our hearts look forward with a sense of heightened responsibility but of undiminished confidence in our Cause and Country. As librarians we must not complain too loudly, even though realising that much of the difficulty that is being introduced into the efficient carrying on of a National Library arises from the mental constitution of the ordinary British man of business, who (whatever may be his own practice) often does honestly think that reading is a concession to idleness and that books are luxuries which may be easily dispensed with. We must endeavour to take a broad view of the position. National financial circumstances make retrenchment of some kind necessary in every department of public service, and the least we can do is to show a disposition to save money wherever it is possible to do so, even at the expense of those activities which have strengthened and widened the sphere of the public library in the last decade.