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Customer relationships and transforming customers into evangelists are imperative in today's world. Therefore, this study aimed to examine the influence of online brand experience (OBE) on brand evangelism (BEM) via relationship quality (trust-TRT, satisfaction-SAT, and commitment-CMT) by integrating the moderating effects of brand reputation (BR), particularly in the Vietnamese banking sector.

This research obtained data from 486 Vietnamese customers who routinely used online banking services. The analysis was performed using structural equation modeling.

The findings demonstrate that OBE directly/indirectly positively affects BEM via relationship quality (TRT, SAT, CMT). Likewise, this study identified relationship quality (TRT, SAT, CMT) as an important mediator. Finally, the findings demonstrate that the moderation effects of BR significantly improved relationship quality (TRT, SAT, CMT) in the banking industry.

This study showcases the significance of OBE in increasing brand evangelists in the financial sector. Thus, this study assists Vietnamese bank managers in creating new branding strategies to foster long-lasting customer relationships.

This original study contributes to the commitment-trust theory and signaling theory by examining the impact of the OBE on brand evangelism via relationship quality by considering the moderating effect of brand reputation in the Vietnamese banking sector.

This work compares the performance of the three boundary element techniques for solving Helmholtz problems: dual reciprocity, multiple reciprocity and direct interpolation. All techniques transform domain integrals into boundary integrals, despite using different principles to reach this purpose.

Comparisons here performed include the solution of eigenvalue and response by frequency scanning, analyzing many features that are not comprehensively discussed in the literature, as follows: the type of boundary conditions, suitable number of degrees of freedom, modal content, number of primitives in the multiple reciprocity method (MRM) and the requirement of internal interpolation points in techniques that use radial basis functions as dual reciprocity and direct interpolation.

Among the other aspects, this work can conclude that the solution of the eigenvalue and response problems confirmed the reasonable accuracy of the dual reciprocity boundary element method (DRBEM) only for the calculation of the first natural frequencies. Concerning the direct interpolation boundary element method (DIBEM), its interpolation characteristic allows more accessibility for solving more elaborate problems. Despite requiring a greater number of interpolating internal points, the DIBEM has presented higher-quality results for the eigenvalue and response problems. The MRM results were satisfactory in terms of accuracy just for the low range of frequencies; however, the neglected higher-order primitives impact the accuracy of the dynamic response as a whole.

There are safe alternatives for solving engineering stationary dynamic problems using the boundary element method (BEM), but there are no suitable comparisons between these different techniques. This paper presents the particularities and detailed comparisons approaching the accuracy of the three important BEM techniques, aiming at response and frequency evaluation, which are not found in the specialized literature.

Two-dimensional (2D) problems are governed by unsteady anisotropic modified-Helmholtz equation of time–space dependent coefficients are considered. The problems are transformed into a boundary-only integral equation which can be solved numerically using a standard boundary element method (BEM). Some examples are solved to show the validity of the analysis and examine the accuracy of the numerical method.

The 2D problems which are governed by unsteady anisotropic modified-Helmholtz equation of time–space dependent coefficients are solved using a combined BEM and Laplace transform. The time–space dependent coefficient equation is reduced to a time-dependent coefficient equation using an analytical transformation. Then, the time-dependent coefficient equation is Laplace transformed to get a constant coefficient equation, which can be written as a boundary-only integral equation. By utilizing a BEM, this integral equation is solved to find numerical solutions to the problems in the frame of the Laplace transform. These solutions are then inversely transformed numerically to obtain solutions in the original time–space frame.

The main finding of this research is the derivation of a boundary-only integral equation for the solutions of initial-boundary value problems governed by a modified-Helmholtz equation of time–space dependent coefficients for anisotropic functionally graded materials with time-dependent properties.

The originality of the research lies on the time dependency of properties of the functionally graded material under consideration.

In New Zealand, building information modelling (BIM) prevalence is still in its early stages and faces many challenges. This research aims to develop a BIM adoption framework to determine the key factors affecting the success of a BIM project.

Both primary and secondary data were employed in this research, including 21 semi-structured interviews and industry guidelines from the three most well-known global building excellence models (BEMs). The data were analysed through content analysis due to its recognised benefits as a transparent and reliable approach.

Leadership, clients and other stakeholders, strategic planning, people, resources, process and results were identified as seven main categories along with 39 indicators in the BIM adoption framework. Based on the interviewees' perspectives, leadership is considered the most significant category, impacting all of the remaining categories.

Using the developed framework will enhance comprehension of BIM, offering directives for those embracing BIM. This will aid construction stakeholders in being better equipped for BIM projects. Having a skilled BIM manager can lead to the success of construction projects.

This research contributed to the existing body of knowledge by providing the categories with specific factors that assist BIM practitioners in assessing their BIM performance for further BIM practice improvement.

The assembly simulation in tolerance analysis is one of the most important steps for the tolerance design of mechanical products. However, most assembly simulation methods are based on the rigid body assumption, and those assembly simulation methods considering deformation have a poor efficiency. This paper aims to propose a novel efficient and precise tolerance analysis method based on stable contact to improve the efficiency and reliability of assembly deformation simulation.

The proposed method comprehensively considers the initial rigid assembly state, the assembly deformation and the stability examination of assembly simulation to improve the reliability of tolerance analysis results. The assembly deformation of mating surfaces was first calculated based on the boundary element method with optimal initial assembly state, then the stability of assembly simulation results was assessed by the density-based spatial clustering of applications with noise algorithm to improve the reliability of tolerance analysis. Finally, combining the small displacement torsor theory, the tolerance scheme was statistically analyzed based on sufficient samples.

A case study of a guide rail model demonstrated the efficiency and effectiveness of the proposed method.

The present study only considered the form error when generating the skin model shape, and the waviness and the roughness of the matching surface were not considered.

To the best of the authors’ knowledge, the proposed method is original in the assembly simulation considering stable contact, which can effectively ensure the reliability of the assembly simulation while taking into account the computational efficiency.

Energy production and distribution is undergoing a revolutionary transition with the advent of disruptive technologies such as the Internet of Energy (IoE), 5G and artificial intelligence (AI). IoE essentially involves automating and enhancing the energy infrastructure: the power grid from grid operators to energy generators and distribution utilities. The IoE also relies on powerful connectivity networks such as 5G, big data analytics and AI to optimise its operation. By incorporating the technology that employs ubiquitous devices such as smartphones, tablets or smart electric vehicles, it will be possible to fully exploit the potential of IoE using 5G networks. 5G networks will provide high speed connections between devices such as drones, tractors and cloud networks, to transfer huge amounts of sensor data. Additionally, there are many sources of isolated data across the main energy production units (generation, transmission and distribution), and the data is increasing at phenomenal rates. By applying AI to these data, major improvements can be brought at each stage of the energy production chain. Tying renewable energy to the telecommunications sector and leveraging on the potential of data analytics is something which is gaining major attention among researchers and industry experts. This chapter therefore explores the combination of three of the most promising technologies i.e. IoE, 5G and AI for achieving affordable and clean energy, which is SDG 7 in the UN Sustainable Development Goals (SDGs).

This paper aims to understand the opportunities and challenges to engage emerging adult gamers (aged 18–25) in adopting healthier diet behaviours through online games and related platforms such as esports and streaming. The study uses a socio-ecological approach to understand influences and suggests approaches to changing behaviours.

Purposive and convenience sampling were used to identify (n = 13) online gaming industry professionals and emerging adult (EA) gamers for interview. Qualitative thematic analysis of data using NVivo was undertaken.

Bi-directional influences were found that are potentially impacting EA diet behaviours. Food industry advertising and sponsorships were identified as dominant influences within the behavioural ecology, using microcelebrities and esports events to target EAs. The study identifies a need for social marketers to engage EA gamers in healthful behaviours through interventions across various levels of the behavioural ecology, including those upstream with industry and potential government regulation, to promote better health and balance food marketing. It also identifies future research avenues for engaging gamers in good health.

To the best of the authors’ knowledge, this is the first study to explore the impact of the gaming behavioural ecology on EA diet behaviour. It identifies new channels that social marketers can use to engage EAs, who are difficult to reach through more traditional marketing channels.

Based on the role congruity theory (RCT), this study aims to determine the effects of gender roles on life satisfaction and occupational commitment levels of female employees working in law enforcement.

Hypotheses were tested through a series of hierarchical regression analyses on the data collected from 394 female respondents who are having their first year in law enforcement.

Both male and female gender roles were positively related to the life satisfaction levels of women working in law enforcement. Female gender role was also positively linked to higher levels of occupational commitment. The link between male gender role and occupational commitment was nonlinear; therefore, the positive relationship between the variables turns into a negative one for higher levels of male gender role.

This study furthers the understanding of RCT and its implications regarding how gender roles link to work-related outcomes, especially for women working in a male-dominated work context.

This study focuses on Aaker's Brand Equity Model, to check the effect of brand equity determinants on booking intention (BI) for ridesharing in India. The study also explores the moderation of ecologically conscious consumer behavior (ECCB) on the multiplicative effect of brand awareness (BAw), brand association (BA) and perceived quality (PQ) in influencing the BI.

Responses from 393 Indian ridesharing users were collected using judgmental sampling and were analyzed using Hayes Process macro.

The study found a direct relationship between BAw and BI, BAw and BA, BAw and PQ, BA and PQ, PQ and BI, and BA and BI. Findings revealed mediation of BA in BAw and BI relationship and PQ in BAw and BI relationship. Results revealed that BA and PQ serially mediate BAw and BI relationship. ECCB moderates PQ and BI relationship but not BAw and BI relationship.

Serial mediation and moderated-mediation results draw various theoretical implications for determinants of Aaker's Brand Equity model and ECCB.

The research has several implications for managers in view of brand equity determinants and ECCB. The study also contributes to policy implications.

Study's novel contributions are mediation, serial mediation between brand equity determinants, and moderation of ECCB between BAw and BI for ridesharing.

The purpose of this study is to examine the advancement of cultural transformation over time demands certain alterations in human perceptions. It also aims to examine the 21st century’s many radical changes in India, the constant legal battles to decriminalize homosexuality, and challenges to the rigid dichotomy between heterosexuality and homosexuality. Besides, it influences popular culture among the masses, which has turned out to create a more visible space for the lesbian community. In India, lesbian literature begins synchronously under the shades of women’s writing and feminism that wires new hopes for their identity.

This paper examines a primary text as Indian writer Abha Dawesar’s Babyji (2005). There comes the iconic work of Abha Dawesar’s Babyji (2005), which creates a turning point by introducing the life, inner conflict and turbulence of a teenage girl. In addition, a textual analysis of this novel brings forth an analysis of attributes such as sexuality, gender and the interplay of caste and class that meld lesbian childhood and adolescence. This paper also examines how a lesbian girl adapts to and negotiates her maturation amidst vivid social scenarios and cultural conditioning.

A few studies (Hidalgo, et al., 2013; Bem, 1989; Pyne, 2016) show many children have reached or crossed their teenage life without accurate or affirmative knowledge of sexuality and gender. Parents, teachers and even other intellectuals of the adult world fail to transfer their knowledge effectively to children. Definitely, the relevance of sex education is paramount, but more important is what implementation tactics should be used for the same cause. The point is that sex education should not be condensed into a certain gender or perpetuate parochial discrimination. It needs to adapt an age-appropriate curriculum for the cognitive and emotional development of the individuals. Considering these factors, understanding comprehensive sex education is what is most likely to find sustainable remedies for this matter. Gerald writes about a socialization process and gays and lesbians hiding their identity from family and society; a fear of rejection; there is a social gap in peer and family spheres. These fears prevent lesbian or gay young persons from fully developing their identities (1999). Rao and Mason tested a model derived from minority stress theory in which the perceived impact of Section 377 increases depressive symptoms of sexual minorities by increasing concealment stress, leading to a diminished sense of belonging. Because of their minority status, they are more vulnerable to and have a higher prevalence of mental illness than heterosexual individuals (2018).

Babyji has created a discourse to perpetuate normativity and gives importance to the mental health of the excluded lesbian group. It opens a door to studying teenage groups’ issues and their challenges to understanding social and mental issues regarding their identity. A study on this untouched area is required to highlight their issues and mental health problems. This research is an initiative step to create and provide a platform to raise awareness in society.