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1 – 10 of over 6000
Article
Publication date: 20 July 2010

Chun Wei Choo and Rivadávia Correa Drummond de Alvarenga Neto

Looking at the practical experience of organizations pursuing knowledge management, it is found that their efforts are primarily focused on creating the conditions and the

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Abstract

Purpose

Looking at the practical experience of organizations pursuing knowledge management, it is found that their efforts are primarily focused on creating the conditions and the context that will enable knowledge creation. This need for developing enabling conditions and contexts was identified more than a decade ago when Nonaka and associates introduced the concept of “ba.” This paper aims to map the development of the concept of “ba” in a number of disciplines in order to understand its theoretical evolution and practical application.

Design/methodology/approach

A comprehensive search and evaluation of the literature resulted in a database of 135 papers, four dissertations and four books. Using content analysis, citation analysis, and concept mapping, four categories of research findings are identified that in turn suggest four groups of conditions for enabling knowledge creation.

Findings

The paper discusses each of these conditions (the social/behavioral, cognitive/epistemic, information systems/management, and strategy/structural), and introduces a framework that relates these conditions to the type of knowledge process and the level of interaction that characterize a knowledge management activity in the organization.

Originality/value

It is concluded that managing knowledge in organizations is fundamentally about creating an environment in the organization that is conducive to and encourages knowledge creation, sharing and use. Organizations interested in pursuing knowledge management and innovation may wish to be guided by the enabling conditions presented here that have been discovered over ten years of research. These conditions and the frameworks of which they are part can help managers to analyze, discuss, and introduce specific combinations of enabling factors that are tailored according to the type of knowledge process and level of interaction needed to address a particular knowledge problem or vision.

Details

Journal of Knowledge Management, vol. 14 no. 4
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 December 2003

Pierre‐Marie Fayard

The concept of ba was introduced in 1996 by Ikujiro Nonaka and Noboru Konno. Since then, it has played a major role in the Japanese way of knowledge creation. It now…

1909

Abstract

The concept of ba was introduced in 1996 by Ikujiro Nonaka and Noboru Konno. Since then, it has played a major role in the Japanese way of knowledge creation. It now belongs to the specialized jargon of KM out of the archipelago whose approach of KM is different from the IT oriented one in the USA. The print of Japanese culture in this concept makes it not so easy to understand through Western languages using a unique word, clear, distinct and without any shadow. Therefore this paper proposes an equivalent through the formulation of strategic knowledge community. This contribution is organized in three parts. First, it strives to define the ba concept from a Japanese cultural point of view. Then, it considers some philosophical implications of the concept, and last, it presents some case studies from the Human Health Care’s program from the Eisai Company. This paper was made possible because of an investigation program about the Japanese way of knowledge creation that is supported by the French Embassy in Japan. The global results of this investigation will be available in a book this year.

Details

Journal of Knowledge Management, vol. 7 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Open Access
Article
Publication date: 25 June 2019

Asuncion Hernandez-Fernandez and Mathieu Collin Lewis

This paper investigates consumer perceptions of brand authenticity (BA), perceived value (PV) and brand trust (BT) into the context of craft beer market. The purpose of…

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Abstract

Purpose

This paper investigates consumer perceptions of brand authenticity (BA), perceived value (PV) and brand trust (BT) into the context of craft beer market. The purpose of this paper is to examine the statistical associations between these constructs as well as the three antecedents of BA: individuality, consistency and continuity.

Design/methodology/approach

The survey, delivered in an online format, was completed by 749 respondents from the USA. These respondents were gained through a basic simple random sampling technique. After conducting data analysis techniques such as reliability, correlation and regression, all five research hypotheses were accepted.

Findings

All three antecedents of BA were found to have significant influence on the first-order construct. Also, BA was shown to have a substantial effect on both PV and BT. The relationship between brand individuality and BA was the most significant of the five, while the association between BA and PV was found to be the least significant.

Originality/value

Prior research on BA, the majority of which has involved a qualitative approach, has been severely limited. The authors’ work deepens the study of the effects of BA, or its various antecedents, on PV and BT, enhancing the research with an empirical, quantitative analysis. In addition to the shortage of investigation related to these factors, there has been a nearly complete absence of the application of these variables to the craft beer market.

Details

European Journal of Management and Business Economics, vol. 28 no. 3
Type: Research Article
ISSN: 2444-8494

Keywords

Article
Publication date: 7 November 2019

Milla Ratia, Jussi Myllärniemi and Nina Helander

The private health care sector is seeking to improve their understanding of business processes to be able to improve their performance. The purpose of this paper is to…

1435

Abstract

Purpose

The private health care sector is seeking to improve their understanding of business processes to be able to improve their performance. The purpose of this paper is to understand the future needs of the private health care sector organizations in terms of business intelligence (BI) and business analytics (BA) to ensure value creation.

Design/methodology/approach

The four evolution stages of intellectual capital enriched by managerial data-driven approach are used as a framework to point out the future of BI or BA in the private healthcare sector. The research includes private health care organizations, BI vendors and management consultants in Finland.

Findings

Based on the findings, the private health care is stepping towards a new phase of data-driven decision-making, requiring to change the whole set of mind towards use of data and required capabilities. Moreover, it shows that the future factors of BI varied from practical tools and methods such as predictive and prescriptive analytics along with AI, to more conceptual factors such as social BI co-creation and platforms.

Practical implications

As an outcome, this study provides an understanding of the role of IC components in the future BI and use of BA as well as provides a valuable insight into the future potential of BI in the private health care sector.

Originality/value

Data-driven decision-making and seeking for new business opportunities are currently one of the most discussed topics in the private health care sector. By identifying the future opportunities of BI and BA, this study provides a better understanding of the role of IC components and BI in creating potential for new business for private health care.

Details

Measuring Business Excellence, vol. 23 no. 4
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 26 July 2021

Arthur F. Turner, Gareth Edwards, Catherine Latham and Harriet Shortt

The purpose of this paper, based on reflections from practice, is to shed light on the realities of using walking as a tool for learning and development. This is done…

Abstract

Purpose

The purpose of this paper, based on reflections from practice, is to shed light on the realities of using walking as a tool for learning and development. This is done through an initial analysis of longitudinal reflective data spanning seven years and connecting these reflections to the concepts: being-in-the-world, belonging and Ba.

Design/methodology/approach

This research takes a practice based phenomenological and reflective approach. The value of this approach is to seek a new understanding, through three distinct conceptual frames, of the effective use of walking within management development.

Findings

The findings connect three conceptual approaches of being-in-the-world, belonging and “Ba” to the practicalities of delivery, thus encouraging practitioners and designers to deeply reflect on the role of walking in management development.

Research limitations/implications

A limitation is that this is largely a personal story exploring the impact of an intuitively developed set of interventions. Despite this, the paper represents a unique and deep interpretation of walking as a mechanism for management development.

Practical implications

The paper concludes with three recommendations to practitioners wanting to use walking in management development programmes. These are: facilitators need to be familiar with their surroundings; they should look for spaces and places where participants can connect and build relationships; and organisers and sponsors need to recognise how walking not only consolidates knowledge but can help create knowledge too.

Originality/value

This is a unique, seven-year longitudinal study that broadens the theoretical focus of walking as a mechanism for management and leadership development that combines the theoretical lenses of being-in-the-world, belonging and “Ba”, the authors believe, for the first time in research on management development.

Details

Journal of Management Development, vol. 40 no. 5
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 27 September 2011

Syyedhamzeh Nejadhussein and Parvaneh Azadbakht

Knowledge is a very important resource in this era and identifying, capturing, storing, and applying it to organisational processes can help organisations in achieving…

536

Abstract

Purpose

Knowledge is a very important resource in this era and identifying, capturing, storing, and applying it to organisational processes can help organisations in achieving their goals and objectives. Therefore, managing knowledge is considered as an organisational capability. This paper attempts to investigate knowledge management (KM) readiness in University X. Also, the most important KM factors are explored in the university.

Design/methodology/approach

The paper employed a knowledge transformations model for assessing the readiness of the KM in University X. Hence, 100 faculty members of this university were selected by stratified sampling for gathering data. Then, data collection was conducted by a questionnaire. Afterwards, t‐test and ANOVA were used to analyze the data. Finally, interviews were conducted to identify more important factors for KM initiatives.

Findings

The findings of this study demonstrate that University X has been weak regarding KM transformations. Also, the research findings revealed that there were no significant differences between the faculties of the university. Lastly, the study has explored the most important obstacles in applying KM initiatives through carrying out interviews.

Research limitations/implications

Since the research focuses on people's perceptions, the findings may be biased. There is no opportunity to use university documents.

Practical implications

The university needs to conduct the KM practices such as: considering the other factors that have involvement in the field; developing a consistent rewards and recognition system based on knowledge sharing; providing situations to establish meetings among staff members; and determining the official position of KM.

Originality/value

The paper offers insights into knowledge management readiness in a university in Iran.

Details

Journal of Knowledge-based Innovation in China, vol. 3 no. 3
Type: Research Article
ISSN: 1756-1418

Keywords

Article
Publication date: 10 April 2009

Ren Shuhuai, Sheng Xingjun, Lin Haiqing and Cao Jialin

Based on the information commons service model, the aim of this article is to propose a new model for knowledge commons. It seeks to define the conceptual model and…

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Abstract

Purpose

Based on the information commons service model, the aim of this article is to propose a new model for knowledge commons. It seeks to define the conceptual model and constructing framework of knowledge commons, which aim for a collaborative knowledge‐sharing environment to support innovative community activities of university library.

Design/methodology/approach

By analyzing the innovation activities of communities, infusing theories of knowledge management, collaboration and Library 2.0, the knowledge commons conceptual model is brought forward to improve communication, collaboration, sharing and conversation.

Findings

Since the innovative community is interdisciplinary and cross‐campus, the scattered research team and study group requires a library to extend the services to a logical system, while the virtual layer is to make this spatial decentralized and logically centralized system a reality. The core elements, namely information technology, organization and management, culture and spirit, make up the supporting layer, of which, trust and collaboration culture for innovation is important.

Practical implications

Research work and practice of information commons and library 2.0 have aroused a new round of the library service movement, while the knowledge commons conceptual model would provide steering for a knowledge sharing environment.

Originality/value

In this paper, the new model is based on information commons and assimilating the theories of knowledge management, collaboration and Library 2.0, intended to integrate digital library, physical resource, virtual resource and human resource into a whole. It is of great importance for the library to serve education and scientific research well.

Details

The Electronic Library, vol. 27 no. 2
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 13 September 2011

Rajnish Kumar Rai

Organizational culture is a critical factor in building and reinforcing knowledge management in organizations. However, there is no theoretical framework that

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Abstract

Purpose

Organizational culture is a critical factor in building and reinforcing knowledge management in organizations. However, there is no theoretical framework that comprehensively explains the effect of organizational culture on knowledge management in organizations. This paper endeavors to develop a theoretical integrative framework for organizational knowledge management and organizational culture.

Design/methodology/approach

This is a conceptual paper. It modifies the “competing value framework” by adding a new dimension representing ethical and trusting culture, and then integrates it with the SECI model of knowledge creation and conversion by identifying the conceptual parallels between the two frameworks and then analyzing the interaction effects among the dimensions.

Findings

Based on the congruity between the modified competing values framework and the knowledge creation and conversion framework, the paper formulates six propositions about the propensity of organizations of different dominant cultural styles to engage in the four processes of knowledge creation and conversion.

Research limitations/implications

The dynamic nature of the framework presented in the paper points to the importance of longitudinal and comparative research in understanding the effects of organizational culture on organizational knowledge management systems in organizations.

Practical implications

The proposed integrative framework would facilitate organizational learning and lead to the improvement of knowledge management practices in organizations as it helps managers to understand the linkages between culture and knowledge management.

Originality/value

This paper presents a new framework linking organizational culture to knowledge management. It moves away from analyzing culture only in terms of its positive and negative influences on knowledge management. Instead, it suggests a typology of the kind of knowledge management processes that organizations are likely to focus on depending on the culture that prevails in an organization.

Details

Journal of Knowledge Management, vol. 15 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 20 November 2007

Karl Erik Sveiby

The purpose of this paper is to analyse issues that prevent knowledge sharing in organisations.

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Abstract

Purpose

The purpose of this paper is to analyse issues that prevent knowledge sharing in organisations.

Design/methodology/approach

The paper contains content analysis of 691 free text comments about the climate for knowledge sharing provided by 848 employees, primarily knowledge workers, in 92 business units and departments.

Findings

The paper finds that two main issues that prevent knowledge sharing are the attitudes of the nearest supervisor and a lack of context‐building information. Apathetic managers, who do not actively encourage business/organisational information, and hypocritical managers, who do not “walk the talk”, are the main management behaviours that prevent knowledge sharing according to their subordinates in the sample. The study also suggests that a lack of organisational context‐building information and knowledge impacts the context negatively and makes knowledge workers less prone to share knowledge also in their work groups.

Research limitations/implications

The sample is too small to draw conclusions valid beyond the sample organisations. Respondents in the sample are primarily non‐managers in Europe and Australia. Context‐building knowledge and information have been largely ignored in the knowledge sharing literature. Also, non‐managers tend not to be targeted as respondents in studies on knowledge sharing. The study suggests that managers' apathy should be considered a disabling behaviour with regard to context.

Practical implications

The silo walls in organisations are built of apathy. Few managers actively prevent or resist sharing of knowledge. However, knowledge sharing requires enabling management behaviours. Sharing business/organisational information not related to tasks communicates priority and provides context necessary also for sharing in the work groups.

Originality/value

The paper provides useful information on issues that prevent knowledge sharing in organisations.

Details

Management Decision, vol. 45 no. 10
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 26 November 2021

Ajay Kumar Singal

This paper explores the design dimensions that foster identity construction, legitimation, and growth of digitally mediated platform ecosystems.

Abstract

Purpose

This paper explores the design dimensions that foster identity construction, legitimation, and growth of digitally mediated platform ecosystems.

Design/methodology/approach

A midrange theorizing approach was adopted to assimilate and induct the extant literature on ecosystems, platform business models and innovation, yielding testable propositions on ecosystem design for empirical testing.

Findings

The paper suggests that decentralized governance, partner engagement and shared context are three dimensions of criticality for designing a distinct platform ecosystem. These design dimensions nurture interactions, transactions, relationships between platform participants and external actors to make ecosystems authentic and legitimate. Decentralization is relevant for inducing flexibility and autonomy of participants on the platform. Engagement impacts the intensity of relationships the platform has with other firms in the ecosystem, while shared context is essential for creating knowledge and harnessing innovation on the platform.

Research limitations/implications

The paper identifies a set of three testable propositions on ecosystem design for further empirical analysis by ecosystem researchers.

Practical implications

To achieve future readiness, organizations must become resilient to the market environment. With that intent, traditional businesses are revising their operating models to become more collaborative, integrative and efficient. Adoption of digital initiatives for redesigning towards platform ecosystems will make traditional models more relevant as markets evolve. But as a new organization form, platform ecosystem faces the challenge of legitimacy. Author suggests that managers use the organization design lever to meet the challenge.

Originality/value

Emergence of platform-based businesses and transformation of existing models to platform ecosystems are impacting today's competitive environment. During initial phases of evolution, ecosystems aim for identity and legitimacy. The authors contribute to organizational aspects of the platform ecosystem design literature by identifying decentralization of governance, engagement and shared context as dimensions of criticality for future-ready platforms. Secondly, these dimensions are associated with identity and legitimation of platform ecosystems. Decentralization is relevant for supply-side producers of goods and services on the platform, engagement has impact on both supply and demand-side participants of platforms, and shared context is essential for knowledge creation and harnessing innovation.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

1 – 10 of over 6000