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Article
Publication date: 18 April 2016

Asoke Dey, B.S. Vijayaraman and Jeong Hoon Choi

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns…

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Abstract

Purpose

Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment, privacy and other technology issues. This study examines RFID adoption in health-care industry based on the Technology-Organization-Environment framework. This paper aims to demonstrate how US hospitals are adopting RFID technologies and make recommendations, using empirical data.

Design/methodology/approach

An online survey was sent to Chief Information Officers and the top information technology (IT) executives of US acute care hospitals to determine the extent to which hospitals have implemented RFID technologies including the reasons, concerns and applications of RFID technologies, and the antecedents of RFID adoption in hospitals.

Findings

The study found that a high percentage of respondents have adopted or are considering adopting RFID technology as a new management tool. Organizational and technological factors have strong positive influence on adoption, whereas environmental factors do not significantly affect the adoption decisions. The main reasons for implementing RFID technology are improved hospital operations, including inventory management, asset control, workflow and patient flow. Some of the concerns are cost of RFID tags and cost associated with implementation.

Research limitations/implications

This study is limited to a small sample (n = 86) of US hospitals. This study should continue to be replicated in the future, as adoption of RFID technologies matures in the health-care sector.

Originality/value

This study informs health-care managers on the challenges and opportunities of RFID by identifying motivations, barriers and issues related to RFID adoption. The findings of this study will expand the emerging literature and provide direction to academicians for further research in technology adoption.

Details

Management Research Review, vol. 39 no. 4
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 7 September 2012

Barbara A. Osyk, B.S. Vijayaraman, Mahesh Srinivasan and Asoke Dey

Large retailers and various government agencies have backed off from their earlier radio frequency identification (RFID) mandates. The RFID industry has also matured. The…

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Abstract

Purpose

Large retailers and various government agencies have backed off from their earlier radio frequency identification (RFID) mandates. The RFID industry has also matured. The purpose of this paper is to examine RFID implementation in warehousing, utilizing empirical data to determine how the warehousing industry is changing with respect to RFID implementation.

Design/methodology/approach

An online survey was sent to Warehousing Education and Research Council (WERC) members at manufacturing firms, third party warehousing/logistics providers, wholesaler/distributors, and retail firms, to determine whether they are implementing RFID technology and what challenges they are facing.

Findings

Compared to an earlier study, it was found that fewer organizations are considering the technology. The respondents in general were less optimistic and concerns still exist on return on investment (ROI), potential benefits, integration, and other issues. Some items are of less concern, including cost, standards, and security, perhaps reflecting the maturity of the industry.

Research limitations/implications

This study was limited to a relatively small sample of WERC members but should continue to be replicated in the future as RFID technology adoption matures.

Practical implications

For RFID to be widely adopted by manufacturers and other firms upstream in the supply chain, they must be convinced of a better ROI, through cost reduction or improved business processes.

Originality/value

RFID is not hype and continues to mature. Few companies expected a positive ROI from the technology. These experiences and opinions should be of interest to those researching or considering RFID adoption.

Details

Management Research Review, vol. 35 no. 10
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 17 February 2012

Pamela J. Zelbst, Kenneth W. Green, Victor E. Sower and Pedro M. Reyes

The purpose of this paper is to examine the impact of radio frequency identification (RFID) technology utilization in manufacturing firms on manufacturing efficiency and…

6157

Abstract

Purpose

The purpose of this paper is to examine the impact of radio frequency identification (RFID) technology utilization in manufacturing firms on manufacturing efficiency and effectiveness.

Design/methodology/approach

Using systems theory as a basis, a RFID utilization and outcome(s) performance model was developed from the literature. Data from a sample of 155 manufacturers were collected and the model was assessed using a structural equation methodology.

Findings

Findings indicate that utilization of RFID technology leads to improved manufacturing efficiency and manufacturing effectiveness. Improvements in efficiency lead directly to improved organizational performance, and improvements in effectiveness lead directly to improved supply chain performance.

Research limitations/implications

Data were collected during the growth stage of RFID technology adoption and were only collected from firms in the manufacturing sector. Results should be interpreted with these limitations in mind.

Practical implications

The implementation of RFID technology can result in improved manufacturing efficiency and effectiveness. Practitioners considering adoption of the technology should fully account for these potential efficiency and effectiveness related benefits when determining the justification for adoption of this technology.

Originality/value

The paper describes one of the first empirically‐based studies investigating the impact of RFID technology implementation on supply chain and organizational performance in manufacturing organizations.

Article
Publication date: 17 June 2007

Lyn S. Amine and Peter Magnusson

Global counterfeiting is escalating despite resistance by many parties. We identify three groups of stakeholders who have vested interests in either resisting or promoting…

Abstract

Global counterfeiting is escalating despite resistance by many parties. We identify three groups of stakeholders who have vested interests in either resisting or promoting counterfeiting. Among resistors to counterfeiting are national governments, international policymakers, and corporate intellectual property owners; among promoters are the counterfeiters themselves and many consumers. We argue that current supply‐side resistance approaches alone are inadequate; attention is also needed to resisting consumer promoters on the demand‐side of the market. Drawing from a review of the literature, we develop a new analytical framework which depicts complex interfaces between IP owners and consumers. A second framework presents actionable marketing strategies targeted to different consumer segments.

Details

Multinational Business Review, vol. 15 no. 2
Type: Research Article
ISSN: 1525-383X

Keywords

Article
Publication date: 25 October 2019

Remko van Hoek

There is great interest in blockchain in the supply chain yet there is little empirical research to support the consideration of the technology. Ferdows (2018) calls for…

4037

Abstract

Purpose

There is great interest in blockchain in the supply chain yet there is little empirical research to support the consideration of the technology. Ferdows (2018) calls for research aimed at learning from pioneers in the field and Gartner points out that the interest in blockchain holds similarities to the interest surrounding RFID 15 years ago. As a result, there may be opportunities to leverage insights from RFID research to inform the consideration of blockchain. The purpose of this paper is to explore how the Reyes et al. (2016) framework for the implementation of RFID may inform the consideration of blockchain in the supply chain.

Design/methodology/approach

A two-stage approach is used to explore RFID implementation considerations from the Reyes et al. (2016) RFID implementation framework, using an initial exploration of managers interested in blockchain using a focus group and a survey and to more in depth explore three case companies pioneering blockchain.

Findings

Several RFID implementation considerations can inform the consideration of blockchain but there are also differences in considering blockchain. A framework is developed that details considerations found to be relevant by implementation stage.

Originality/value

This paper adds to the limited amount of empirical research on blockchain in the supply chain and advances research beyond the consideration of use cases into the exploration of actual implementation of blockchain in the supply chain. The decision framework developed both leverages and nuances findings from RFID research and can inform managerial decision making. It also adds to research a multi-stage approach to implementation and uncovers rich opportunity to further learn from pioneers.

Details

International Journal of Operations & Production Management, vol. 39 no. 6/7/8
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 January 2006

B.S. Vijayaraman and Barbara A. Osyk

RFID mandates by large retailers and various government agencies made it a requirement for some large organizations to implement RFID technology, while other medium to…

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Abstract

Purpose

RFID mandates by large retailers and various government agencies made it a requirement for some large organizations to implement RFID technology, while other medium to small organizations are still evaluating the potential costs and benefits of such adoption. This paper examines whether empirical data support the hype on RFID.

Design/methodology/approach

A survey was sent to Warehousing Education and Research Council (WERC) members at manufacturing firms, third party warehousing/logistics providers, wholesaler/distributors, and retail firms to determine whether they are implementing RFID technology and what challenges they are facing.

Findings

A high percentage of respondents are not currently considering RFID technology. Companies implementing or considering RFID plan to invest a significant amount of money into this technology over the next three years. But a number of concerns still exist and skepticism remains about the potential for RFID to deliver cost savings or a positive ROI in the near future.

Research limitations/implications

This study was limited to a relatively small sample of WERC members. This study should be replicated in the future, once RFID technology adoption matures.

Practical implications

For RFID to be widely adopted there must be a better ROI either through cost reduction or improved business processes.

Original/value

RFID is not hype and is here to stay. Few companies in the study expected a positive ROI from RFID technology. Their experiences and opinions should be of interest to those researching or considering RFID adoption.

Details

The International Journal of Logistics Management, vol. 17 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 13 June 2020

Britta Gammelgaard, Satish Kumar, Debidutta Pattnaik and Rohit Joshi

International Journal of Logistics Management (IJLM) celebrated 30 years of its publication in 2019. This study provides a retrospective overview of the IJLM articles…

Abstract

Purpose

International Journal of Logistics Management (IJLM) celebrated 30 years of its publication in 2019. This study provides a retrospective overview of the IJLM articles between 1990 and 2019.

Design/methodology/approach

The authors applied bibliometrics to study and present a retrospective summary of the publication trends, citations, pattern of authorship, productivity, popularity depicting influence, and the impact of the IJLM, its contributors, their affiliations, and discusses the conceptual layout of IJLM's prolific themes.

Findings

With 23 yearly articles, IJLM contributed 689 specialized research papers on Supply Chain Management (SCM) by 2019. Authorship grew by 42 new contributors adding up to 1,256 unique IJLM authors by 2019. Each of its lead contributors associated with 1.55 other authors to contribute an article in the journal among which 93% are cited at least once. Survey-based research dominated in last 30 years. The h-index of the journal is 73 while its g-index suggests that 133 IJLM articles were cited at least 17,689 times in Scopus. IJLM authors affiliated to the Cranfield University and the US contributed the highest count of articles. Bibliographic coupling analysis groups IJLM articles into eight bibliographic clusters while network analysis exposes the thematic layout of IJLM articles.

Research limitations/implications

The literature selection is confined to the Scopus database starting from 1990, a year before the inception of the IJLM, thereby limiting its scope.

Originality/value

This study is the first retrospective bibliometric analysis of the IJLM, which is useful for aspiring contributors.

Details

The International Journal of Logistics Management, vol. 31 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 8 February 2008

Bo Rundh

The paper's purpose is to show how product coding by radio frequency identification (RFID) can provide better benefits with respect to supply‐chain management than barcode…

4383

Abstract

Purpose

The paper's purpose is to show how product coding by radio frequency identification (RFID) can provide better benefits with respect to supply‐chain management than barcode reading, and to discuss important practical obstacles to adoption of the new technology, particularly the high set‐up and implementation cost.

Design/methodology/approach

This paper analyses feasibility studies of RFID systems in relation to the structure and application of the technology in an industrial supply chain.

Findings

RFID technology offers the prospect of improved efficiency by more sophisticated inventory management, delivering lower costs and improved results. It also offers opportunities to reduce theft and counterfeiting. More accurate demand analysis furthermore improves marketing planning. However, a main disadvantage is the high set‐up and implementation cost. Other technical concerns are reliability and electronic interference. Perceived obstacles thus militate against adoption.

Originality/value

This paper evaluates the implementation of RFID from a managerial point of view, balancing benefits against challenges.

Details

Marketing Intelligence & Planning, vol. 26 no. 1
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 7 February 2017

Changiz Valmohammadi, Farzad Ebrahimi and Mohsen Mohammadi

The main objective of this study is to propose a model to study the impact of radio-frequency identification (RFID) technology on organizational performance of the Library…

Abstract

Purpose

The main objective of this study is to propose a model to study the impact of radio-frequency identification (RFID) technology on organizational performance of the Library of the Academy of Arts in Iran. The Specialized Library at the Iranian Academy of the Arts (IAA) as one of the biggest national Iranian libraries has implemented and exploited RFID technology. This research aims to present a pattern for studying the effect of RFID on organizational performance at the Specialized Library at IAA from an employee’s perspective.

Design/methodology/approach

The statistical population includes 91 library staffs and managers of IAA. The data were collected through a questionnaire. The research literature was studied first, and the following four components were determined as research variables: service provision, costs, customer satisfaction and response time. The Cronbach’s alpha was calculated to test the questionnaire reliability, which resulted in an acceptable level of 0.829. The structural equation modelling method through SPSS and SmartPLS was applied to analyse the data.

Findings

The results indicate that there is a positive relationship between technology usage at the IAA library with an improved service provision, enhanced customer satisfaction and reduced response time; however, the hypothesis related to RFID usage and reduced costs was not supported.

Research limitations/implications

As this study is limited to one library, it is recommended that to provide a suitable ground for benchmarking purposes and to facilitate successful implementation of RFID technology in other sectors of the country, future studies should be focused on various industries.

Originality/value

To the best knowledge of the authors, no comprehensive model has been developed to present a pattern for studying the effect of RFID on organizational performance, particularly in the context of Iran.

Article
Publication date: 18 September 2007

Ramlah Hussein, Nor Shahriza Abdul Karim and Mohd Hasan Selamat

This study is being conducted in order to investigate the influence of technological factors on up‐stream model of Delone and McLean's IS success dimensions.

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Abstract

Purpose

This study is being conducted in order to investigate the influence of technological factors on up‐stream model of Delone and McLean's IS success dimensions.

Design/methodology/approach

Using a survey method, data were gathered from 201 users from four electronic government (EG) agencies in Malaysia. The technological factors were represented by IS competency, IS facilities, IS integration, IS structure and user support. The IS success dimensions used in the study were systems quality, information quality, perceived usefulness, and user satisfaction.

Findings

The findings indicate that all the technological factors are significantly correlated with the four IS success dimensions. Further analyses also found that IS competency and IS facilities were the two highest predictors of IS success, followed by IS integration. The study concludes that the technological factors investigated were very important in ensuring the successful utilization and implementation of information systems in the EG agencies.

Research limitations/implications

Future studies should consider other attributes besides the technological factors in order to look at success in a more meaningful way. Further research should also look into the empirical studies on net benefits of IS success as included in Seddon's and DeLone and McLean's models. Also, future studies should consider other sets of setting.

Practical implications

The findings should assist policy makers in formulating new policies on technical factors influencing systems implementation success. The study should also assist public managers to identify the key technological factors in ensuring systems effectiveness and success.

Originality/value

The study has incorporated the key technological factors as independent variables into DeLone and McLean's IS success model.

Details

Business Process Management Journal, vol. 13 no. 5
Type: Research Article
ISSN: 1463-7154

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