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The changing technological landscape has brought about new forms of groups and grouping that span across computing and communication devices, space, time, institutions, cultures, realities (physical, virtual, and augmented), and intelligence (natural and artificial intelligence). This chapter utilizes a series of publication and keyword analyses to identify trends in group and technology research in the fields of communication, management, and computer-supported cooperative work (CSCW) between 2008 and 2019. The results reveal prominent research areas, and recent shifts and emergent questions in the study of groups and technology, highlighting a complex entanglement of technology with collaborative social practices. The chapter concludes with a discussion of novel key areas and trends suggested by the analyses, with the goal of contributing toward a research agenda for future study of groups and technology.

This paper is concerned with the obstacles of educational reform in a racial climate and the acceptance of Barack Obama as the 44th president of the United States.

As a result, while the president’s positions on educational reform are important, the question still remains; can the majority of Whites support an agenda coming from a Black president? Moreover, as a Black man, can the president really be “allowed” to be a “representative” of all of the people? Do many people think that the election of Mr. Obama ushered in a “postracial” society; in that he is the living testament that we no longer need to focus on social justice, civil rights, and educational reform, especially for underperforming minority schools? Is race a factor among Whites and Blacks regarding President Obama’s approval ratings? How much success can any president expect to have when a significant majority of the population is resistant to his vision of “change?”

Based upon these lingering questions, the issue of race has been and will remain a factor in the Obama presidency that no other president has had to contend. Obfuscation, control, and fear appear to be the raison d’être regarding a strategy of resistance toward President Obama and his interest in “change.” These are the reasons why President Obama’s time is significantly spent on negotiating racial obstacles to change.

The goal of this paper is to provide a sociological and psychological context within a historical framing to understand obstacles to change faced by President Barack Hussein Obama.

Digital technologies have already changed the way we live and work. However, there has been limited exploration and discussion about the long term effects of such technologies on our brains and, in particular, how we think. The purpose of this paper is to address the impact of digital technologies on human thinking and behaviour and the consequential effects on the commercial qualitative research industry.

The “method” underpinning this paper is a combination of qualitative observation drawn from a wide range of client companies during more than 30 years of commercial qualitative practice and organisational change management. The approach also uses an analysis of recent publications, books, academic papers and face to face interviews with psychologists, researchers, a neuroscientist, internet games developers and users, teachers, parents and academics within this field.

Neuroscientists are discovering that digital technologies, in particular the internet, are changing the way our brains function. These findings are significant for society as a whole and for the qualitative research community. This paper explores the evidence, asks what this means for the research industry and society and what, if anything, should we be doing about it?

The implications for commercial research practitioners are highlighted including, research as a state of mind, differentiating between data and knowledge, deep thinking, acknowledging emotional and intuitive learning, developing personal resources, especially mindfulness and the importance of creative discipline.

The paper highlights the importance of retaining traditional thinking skills, whilst integrating the best and most useful aspects of “cyber‐thinking”.

Military and commercial hybrids, using high speed integrated circuits with increased input/output density, require low cost, high reliability thick film circuits providing high density, multilayered interconnections with controllable electrical and mechanical characteristics. To meet these criteria it was necessary to adapt the silk screen printing process, including design, materials and reproduction processes, to cater for ‘thick film’, that is able to reproduce extremely fine lines without sacrificing the edge definition of the circuit layout. Printing screens were developed to deposit gold and silver pastes with line/space widths of 50 microns (0.002 in.) on bare ceramic and 100 microns (0.004 in.) on dielectric layers. Interconnection between layers was achieved with 150 micron (0.006 in.) dielectric via openings with corresponding via‐fill conductive connections (gold or silver). The development of the photo‐image onto the emulsion of the screen was deemed to be the most important single step in determining the final print definition of the circuit's design. The main body of this work was concentrated on this approach. The selection of the screens, emulsion system, UV exposure and development processes are also discussed. A capability circuit (CQC) was produced, consisting of five metal layers with line/spaces of 100 microns connected on each side of the ceramic by front to back lasered ‘through‐hole’ connections of 125 microns (0.005 in.) and layer interconnections through 150 micron (0.006 in.) dielectric vias. This capability circuit is classed as an Electronic Component of Assessed Quality by Capability Approval in accordance with BS 63200.

In 2014–2015, a group of first-time freshman students participated in the Education as the Practice of Freedom Project. The project pedagogy and curriculum were inspired by Critical Pedagogy, Critical Race Theory of Education, and Anti-Colonial Schooling; they incorporated a series of social-psychological reflective assignments and activities (stereo-type threat, growth mindset, and relevance interventions) developed to transform the way students perceive, experience, and transition to higher education. This research seeks to explore as up to what extent the aforementioned pedagogical frameworks amends social-psychological academic stressors that affect how the students of the Historically Black Colleges and Universities perceive, experience, and transition to higher education, with a particular focus on what this pedagogical framework in first year seminar looks like in practice. A transformative research design was employed for this research project that triangulates qualitative and quantitative data (auto-ethnographic case-study), with in-depth interviews of faculty, focus groups with students, and a document analysis of syllabi, lesson plans, assignments, a formative experiment, and institutional data analysis. This research is praxis driven with an intent to influence educators, administrators, stakeholders, and anyone who is about that life.

The purpose of this study is to assess the effect on Learner Autonomy Profile (LAP) scores and academic success of a five‐week coaching intervention for pre‐diploma university students in Malaysia.

A quasi‐experimental designed was used. Participants completed the LAP pre‐ and post‐intervention. The experimental group of 35 participated in five weekly learner autonomy coaching sessions and wrote in computer‐managed reflection logs between meetings. A 52‐member control group received no intervention. Null hypotheses expected no significant differences in post‐ over pre‐intervention LAP scores or in GPA, Math, or English grades for either group.

Two null hypotheses were not supported and one was. Significant increases in mean post‐ over pre‐intervention LAP scores of the experimental group were found in eight of 22 components and two of four constructs of the LAP. No significant differences were found in the mean post‐ over pre‐intervention LAP scores of the control group. Significant increases were found in post‐ over pre‐intervention grades of both groups. However, the experimental group achieved a greater positive difference in grades than did the experimental group.

There was no hypothesis related to the use of group coaching versus the traditional individual coaching model in this study.

Learner autonomy group coaching and reflection activities appear to enhance behavioral intentions to learn and academic success.

Enhanced behavioral intentions to learn and academic success benefits the learner and society.

This is the first study designed to test the capacity to influence learner autonomy expressed in terms of behavioral intentions through coaching and its relationship to academic success.

Existing research on demographic stereotypes of employees suggests that ethnicity and gender are important determinants of consumer perceptions and behaviors. Based on the Stereotype Content Model and the Role Congruity Theory, the purpose of this paper is to examine the effect of ethnicity and gender stereotypes on management-level service failures in a US context.

Adopting a 2 (ethnicity: Caucasian vs Hispanic) × 2 (gender: male vs female) between-subjects design, two studies were conducted with US consumers to test whether a double whammy effect of ethnicity and gender exists for management-level, but not line-level, service failures.

The results of this study suggest that Hispanic female managers suffer from a double whammy effect due to ethnic and gender-based stereotyping in the USA. Furthermore, the findings indicate that the serial mediation via competence perceptions and blame attributions are the underlying psychological mechanism of this effect. As predicted, occupational status functions as a boundary factor to the double whammy effect.

The findings of this paper contribute to the service management literature by examining the role of demographic characteristics in influencing US consumers’ responses to management-level service failures.

The purpose of this paper is to investigate differences in how men and women small- and medium-sized enterprise (SME) entrepreneurs make decisions regarding whether to invest in technologies for their firms. Answering recent calls for a gendered perspective in entrepreneurial decision-making, this study integrates premises from social identity theory and role congruity theory to help explain innovation investment decisions among male and female SME entrepreneurs.

Using data from 121 SME entrepreneurs in the dry cleaning industry, the authors employ a conjoint experimental methodology to capture decisions SME entrepreneurs make to adopt or reject an environment-friendly dry cleaning technology. The authors examine the role gender, firm revenue, technology price, and technology complexity play in entrepreneur investment decisions.

The authors find that gender indirectly impacts innovation purchase decisions through interactions with firm revenue and key innovation characteristics. Women SME entrepreneurs were less likely to purchase the technology than their male counterparts at low (and high) firm revenue, high innovation price, and high innovation complexity—all highly risky, masculine, choice contexts.

These findings suggest that men and women's entrepreneurial investment decisions might be shaped by gender stereotypes. Future research should sample additional industries and determine the norms guiding gendered decision-making.

Beyond the decision to launch a new venture, this multi-level analysis, using the lens of social identity and role congruity theories, helps illuminate how men and women SME entrepreneurs approach innovation investment decision-making in significantly different—and gender role consistent—ways.