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The purpose of this paper is to assess differences in banking service quality (BSQ) perceptions across demographic subgroups of Islamic and conventional Jordanian banking consumers.

Data are collected using surveys. The survey contains items for three different measures of overall BSQ perceptions. The researchers mailed surveys to a random sample of 2,000 banking customers in Jordan. Responses to questionnaire items measuring respondents’ BSQ perceptions were analysed using one-way analysis of variance with Tukey’s honest significant difference post hoc tests to assess subgroup differences in six demographic variables: gender, age, occupation, income, education, and religion.

BSQ perceptions are significantly different in four of the six demographic variables. Age and education do not impact on BSQ perceptions.

The findings indicate demographic effects on Jordanian banking consumers’ perceived BSQ. Study limitations include demographic subgroup underrepresentation and survey structure. Future research should obtain a more representative sample for better generalisability.

The findings suggest that Jordanian banks should structure their services to best accommodate their customers’ demographics. In addition, banks can use the findings to guide the development of demographic-driven marketing to target and attract customers efficiently.

This study is the first to investigate demographic differences in the perceived service quality of Jordan’s Islamic and conventional banking customers. The findings can contribute to future research on BSQ, and guide Jordan’s banking management towards more effective marketing and service provision.

The purpose of this paper is to update the work of Carter and Easton (2011), by conducting a systematic review of the sustainable supply chain management (SSCM) literature in the primary logistics and supply chain management journals, during the 2010–2018 timeframe.

The authors use a systematic literature review (SLR) methodology which follows the methodology employed by Carter and Easton (2011). An evaluation of this methodology, using the Modified AMSTAR criteria, demonstrates a high level of empirical validity.

The field of SSCM continues to evolve with changes in substantive focus, theoretical lenses, unit of analysis, methodology and type of analysis. However, there are still abundant future research opportunities, including investigating under-researched topics such as diversity and human rights/working conditions, employing the group as the unit of analysis and better addressing empirical validity and social desirability bias.

The findings result in prescriptions and a broad agenda to guide future research in the SSCM arena. The final section of the paper provides additional avenues for future research surrounding theory development and decision making.

This SLR provides a rigorous, methodologically valid review of the continuing evolution of empirical SSCM research over a 28-year time period.

336,795. Indicating and recording torsional vibration of shafts. Gerard, I. J., and Carter, B. C, Royal Aircraft Establishment, South Farnborough, Hampshire, and Mansell, H. C, Rathgar, Ashley Road, Walton‐on‐Thames. Oct. 17, 1929. No. 31565. [Class 106 (ii).] Dynamometers, rotary transmission: with recording‐apparatus.—Comprises a construction of the type in which the torsional vibrations of a shaft are used to tilt a mirror reflecting a beam of light on to a screen of photographic plate.

AN airscrew hub embodying a spring drive and a vibration damper has been evolved by Major B. C. Carter in the course of torsional vibration investigations at the Royal Aircraft Establishment.

The purpose of this paper is to evaluate the research conducted among the interim, dyadic interactions that bridge the stand-alone measures of economic, environmental and social performance and the level of sustainability, as suggested in the Carter and Rogers (2008) framework.

This paper conducts a systematic literature review based on the Tranfield et al. (2003) method of the articles published in 13 major journals in the area of supply chain management between the years 2010 and 2016. Results were analyzed using an expert panel.

The area of research between environmental and social performance is sparse and relegated to empirical investigation. As an important area of interaction, this area needs more research to answer the how and why questions. The economic activity seems to be the persistent theme among the interactions.

The literature on the “environmental performance and social performance (ES)” interactions is lacking in both theoretical and analytical content. Studies explaining the motivations, optimal levels and context that drive these interactions are needed. The extant research portrays economic performance as if it cannot be sacrificed for social welfare. This approach is not in line with the progressive view of sustainable supply chain management (SSCM) but instead the binary view with an economic emphasis.

To improve sustainability, organizations need the triple bottom line (TBL) framework that defines sustainability in isolation. However, they also need to understand how and why these interactions take place that drive sustainability in organizations.

By examining the literature specifically dedicated to the essential, interim, dyadic interactions, this study contributes to bridging the gap between stand-alone performance and the TBL that creates true sustainability. It also shows how the literature views the existence of sustainability is progressive, but many describe sustainability as binary. It is possible that economic sustainability is binary, and progressive characterizations of SSCM could be the reason behind the results favoring economic performance over environmental and social.

IN a paper on airscrew‐blade vibration, published in the Journal of the Royal Aeronautical Society lor September, 1937, the author gave brief descriptions of different designs of the same general typo of mechanism for exciting harmonic torques in airscrew drives for experimental purposes. 1n these exciters, harmonic inertia torque is produced by rotating a set of identical unbalanced pinions mounted in a Gage and arranged symmetrically about a shaft axis. The pinion axes are parallel to the shaft axis and the pinions are driven either by a sun gear or by an annulus gear. The gear meshing is such that the direction of unbalance for all the pinions of the set is radially outwards at the same instant: when the unbalance is radially outwards or inwards there is momentarily no torque effect.

The problem of stress analysis of swept wings has been approached in different ways. Here a method is briefly surveyed in which swept structures are treated as orthotropic sandwich plates of varying thickness; the resulting non‐linear partial differential equation is linearized by suitable assumptions. Thus differential bending, flexure‐torsion coupling, etc. can be treated with ease, and no virtual elastic axis is needed. Functions derived are regarded as two‐dimensional analogues of the well‐known concepts of one‐dimensional Engineers beam theory.

IN certain instances, where Diesel engine speeds have been taken above 2,000 r.p.m., quite an unexpected degree of trouble has been met with in big‐end bearing design. Bearing areas and connecting‐rod stiffness have been increased in the oil engine, as compared with the petrol engine, so as to allow for the higher gas pressure in the former type, but in spite of this, the white‐metal linings in some engines have been found to break up in the course of long running.

THE Fourth International Congress for Applied Mechanics was held this year at Cambridge from July 3rd to July 9th, under the Presidency of Professor C. E. Inglis, O.B.E., F.R.S. At a conversazione at the Engineering Laboratory, by invitation of Professor Inglis and the staff of the University Engineering Department, members of the Congress were enabled to exhibit their own apparatus. A visit to the Cavendish Laboratory was also arranged for those especially interested in Atomic Physics.

The challenges of attracting positive media attention are likened to a contest in which various organisations attempt to promote and circulate their version of events; however, this is particularly difficult when attempting to circulate less established, unpopular or critical knowledge. Although complying with, and managing, news values is an important starting point, the need to move beyond news values to consider the commercial values and realities of media organisations is highlighted. In this paper, a case study is undertaken of the Greenpeace media relations in New Zealand when a proposed controversial expiry of a moratorium to release genetically modified organisms into the environment. The predicament for Greenpeace is that in attracting media attention through dramatic protests it risks jeopardising its reputation as a credible news source that can influence the framing of news stories. Insights are offered into the need for organisations to understand and manage the story or knowledge to be circulated and comply with contradictory news values.