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Article
Publication date: 15 September 2020

Brahim Zaadoud, Youness Chbab and Aziz Chaouch

The purpose of this article is to analyze and compare between the frameworks of performance measurement in primary health care in the world. The subject of search is to compare if…

Abstract

Purpose

The purpose of this article is to analyze and compare between the frameworks of performance measurement in primary health care in the world. The subject of search is to compare if the frameworks of performance measurement in primary health care have an influence on performances of health centers.

Design/methodology/approach

We conducted a systematic review of the literature to (1) identify the conceptual framework for measuring quality management systems, (2) assess the effects of conceptual framework on quality improvement and quality of care outcomes. We opted for the frameworks that are more cited in the literature and we analyzed and compared between these frameworks.

Findings

Eight dimensions were identified for assessing performance in Primary Health Care Facilities “PHCF” in more than 50% frameworks: Effectiveness, Safety, Accessibility, Equity, Efficiency, Acceptability, Patient Centeredness and Timeliness.

Research limitations/implications

The limits of this study can be represented by the following elements: (1) lack of exhaustiveness with regard to the current Frameworks. (2) The evaluation of reliability and validity of the qualitative studies remains difficult to appreciate. (3) Most of the evaluation tools of the primary health care are not validated yet. (4) The difference in performance levels between countries, especially for the developed countries and the multitude of the frames of measure of performance, limits the comparability of the results.

Practical implications

This study provides a conceptual and descriptive literature on the different conceptual frameworks for performance measurement in primary health care, and a practical and useful tool for comparison between the different conceptual frameworks. Several organisations of accreditation or certification introduced, developed, incorporated and checked the indicators of clinical quality in the organizations of health care. Some studies revealed links with the governance, the access, the continuity, the coordination, the efficiency and the strength primary care (Dionne Kringos, 2018). Improvements in the quality of care have been observed in the results of accreditation and certification bodies regarding hospital infection control infrastructure, organization and performance.

Originality/value

Even if the links are not established within the framework of a scientific research, quality approaches are generally recognized as an essential tool to help establishments to improve the quality and the safety of the patients. Until now, it is not still common to make evaluation of the quality of care in the “PHCF” to obtain the relevant information. The necessity of having performance measurement tools, which puts in coherence the piloting of the operational level with the strategy, to integrate the organizational objectives into the measures of operational performances and make estimate its structures towards a real management by the quality.

Details

International Journal of Health Governance, vol. 25 no. 4
Type: Research Article
ISSN: 2059-4631

Keywords

Article
Publication date: 28 April 2022

Tamer Baran

This paper aims to reveal whether there is a difference in perception of banking clients toward participation banks (PBs) and conventional banks (CBs) operated by the same bank.

Abstract

Purpose

This paper aims to reveal whether there is a difference in perception of banking clients toward participation banks (PBs) and conventional banks (CBs) operated by the same bank.

Design/methodology/approach

The data were gathered with an online questionnaire from 254 participants. Questionnaire consisted of the Chaouch (2017) bank perception scale and the Koenig and Büssing (2010) religiosity scale. The data of the study were analyzed using the paired samples t-test and regression analysis.

Findings

The findings exhibit that Turkish bank clients, as a secular society, differently perceive financial activities of PBs and CBs that operate under the same roof in terms of compliance with Islamic laws. The findings also reveal that perceptions of the Turkish bank clients toward PBs' activities to compliance with the Islamic rules differs by the religiosity level. On the other hand, findings show that there is no difference in the perceptions of the CB's activities regarding compliance with Islamic rules by the clients’ religiosity level.

Research limitations/implications

This study uses quantitative data. These type of data both can miss sometimes certain knowledge and restricts of participants thoughts on the study phenomena.

Practical implications

Based on the results of the study’s findings, beneficial suggestions are made for researchers and banking sector managers.

Originality/value

While many studies have been on Islamic banking, this study extends the role theory to compare perceptions of bank clients between PBs and CBs and provides an empirical evidence for bank clients' perceptions to dual banking in a developing and a secular country like Turkey.

Details

Journal of Islamic Accounting and Business Research, vol. 13 no. 5
Type: Research Article
ISSN: 1759-0817

Keywords

Article
Publication date: 1 August 2019

Mohamed Albaity and Mahfuzur Rahman

Several research models have been proposed in the existing literature to understand the intention to use Islamic banking where conventional bank customers are not primarily…

3041

Abstract

Purpose

Several research models have been proposed in the existing literature to understand the intention to use Islamic banking where conventional bank customers are not primarily addressed. Upon measuring the level of Islamic financial literacy (IFL) among the customers of conventional banks in the UAE, the purpose of this paper is to examine the direct and indirect effects of IFL, awareness, cost and benefit, reputation and attitude towards Islamic banking on the intention of potential customers to use Islamic banking.

Design/methodology/approach

Using judgmental sampling techniques, questionnaires were distributed to working individuals who did not have accounts with Islamic banks. A total of 350 completed and usable questionnaires were received and used for further analysis. The SmartPLS 3.0 software was used to analyse the data.

Findings

The results revealed that the level of IFL was high across the respondents and differed significantly as a function of gender, income level and years of work experience. The findings showed that IFL, awareness, reputation and attitude towards Islamic banking significantly influenced the intention to use Islamic banking, while cost and benefit appear not to. Interestingly, IFL was negatively correlated with the intention to use Islamic banking, but when the attitude towards Islamic banking mediated the relationship between IFL and the intention to use Islamic banking it then became positive.

Research limitations/implications

Future research should consider looking at non-Muslim economies, which might be more vulnerable to IFL. In addition, a comparison between the current customers of Islamic banks and potential customers might be relevant to see whether the IFL of the current customers differs from the new customers.

Practical implications

The implications of the research are twofold. First the study suggests that IFL is crucial for an Islamic bank’s potential new customers. Islamic bank managers should design and focus their policies toward enriching the knowledge of the public about Islamic banks and their products. Second, IFL alone does not lead to a higher level of intention to use Islamic banks unless there is a positive attitude towards such banks.

Originality/value

To the authors’ knowledge, this is one of the first studies to consider the IFL measure used in this paper. Therefore, this study will be the foundation for future research on IFL.

Details

International Journal of Emerging Markets, vol. 14 no. 5
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 14 February 2022

Aziz Zerioul, Larbi Hadjout, Youcef Ouazir, Smail Mezani and Mohammed Messadi

The purpose of this paper is to develop a new and fast three-dimensional (3D) analytical model to study a synchronous axial magnetic coupling with rectangular shaped magnets. This…

Abstract

Purpose

The purpose of this paper is to develop a new and fast three-dimensional (3D) analytical model to study a synchronous axial magnetic coupling with rectangular shaped magnets. This model takes into account edge and curvature 3D effects.

Design/methodology/approach

This paper firstly introduces a 3D analytical model for an axial coupler with sector shaped permanent magnet (PM) based on magnetic scalar potential formulation in cylindrical coordinates. The magnetic field in PM, air gap and iron disks is computed by solving Laplace’s and Poisson’s partial differential equation. This solution is then used to compute the field in rectangular shaped magnets. To do so, the adopted approach consists to divide the rectangular magnet into sector radial slices each of which the 3D model allows the determination of the magnetic field distribution. The results obtained by the proposed 3D analytical model are validated through 3D finite element computations. Furthermore, a prototype axial magnetic coupler has been constructed so air gap flux density and static torque measurements are compared to the analytical predictions.

Findings

The results obtained by the analytical model show the effectiveness of the proposed geometry transformation approach. The developed model takes into account all the 3D effects without needing any correction factor.

Research limitations/implications

The developed method provides an efficient and rapid tool for evaluating the influence of geometric and physical parameters of a synchronous magnetic coupling as part of a design optimization process.

Practical implications

The developed method provides an efficient and rapid tool for evaluating the influence of geometric and physical parameters of a synchronous magnetic coupling as part of a design optimization process.

Originality/value

A new and fast 3D analytical model, to improve the computation of the electromagnetic torque developed by a synchronous magnetic coupler with rectangular shaped magnets, has been developed. The proposed approach is really effective as it leads to consistent results when compared to 3D finite element method ones without any need for correction factor.

Details

COMPEL - The international journal for computation and mathematics in electrical and electronic engineering , vol. 41 no. 4
Type: Research Article
ISSN: 0332-1649

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