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Article
Publication date: 17 May 2022

Mudaser Javaid, Ayham A.M. Jaaron and Nor Hazana Binti Abdullah

The existence of intense competition in turbulent markets confirms the importance of using ethical employee practices in knowledge sharing behaviour (KSB) to ensure organisational…

Abstract

Purpose

The existence of intense competition in turbulent markets confirms the importance of using ethical employee practices in knowledge sharing behaviour (KSB) to ensure organisational growth. This is especially applicable in developing countries' markets where this intensive competition usually results in organisations following illicit practices. This paper aims to examine the relationship between the Big Five personality traits (i.e. openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism) and KSB using Islamic work ethics (IWE) as the moderator.

Design/methodology/approach

A quantitative research method using a survey instrument collected 182 responses from employees in the Pakistani telecommunication industry. The partial least squares structural equation model (PLS-SEM) was used to analyse the collected data.

Findings

The results found that IWE has a positive impact on KSB and a positive moderating impact on the relationship between the Big Five personality traits except neuroticism and KSB. Also, openness to experience and agreeableness positively impacted KSB.

Practical implications

This paper contributes to the field of human resource (HR) management by helping managers in the hiring process or developing employee's personalities. Additionally, policymakers are encouraged to create Islamic values platforms to increase KSB amongst employees.

Originality/value

This study indicates the importance of IWE in boosting the impact of personality on KSB and provides insights into IWE's role in enhancing an organisation's competitive advantages in turbulent markets.

Details

Cross Cultural & Strategic Management, vol. 29 no. 4
Type: Research Article
ISSN: 2059-5794

Keywords

Article
Publication date: 14 November 2016

Ayham A.M. Jaaron and Chris Backhouse

There is significant potential for adding value by involving customer in the design process and delivery of logistic services. In order to add value to the overall logistic…

2368

Abstract

Purpose

There is significant potential for adding value by involving customer in the design process and delivery of logistic services. In order to add value to the overall logistic system, the purpose of this paper is to apply an integrated systems approach for the design of forward and reverse logistics services in order to build a self-organising service that can maximise efficiencies and in particular reduce reverse logistics costs.

Design/methodology/approach

Two exploratory case studies were conducted in the logistics systems of housing repair and maintenance sector in the UK. Data were collected using semi-structured interviews, observations, and documented evidence.

Findings

The findings of the cross-case analysis suggests that systems approach expressed as the Vanguard Method (Seddon, 2008) has a direct impact on enhancing forward logistics performance and reducing reverse product flows by nourishing three dimensions for learning from demand-driven analysis; capturing customer clean information, demand predictability and categorisation, and failure demand analysis.

Research limitations/implications

Findings from exploratory case studies cannot be easily generalised. Hence, further case studies are needed to enrich the findings, and to facilitate their industrial applications. Further, the paper explores the utilisation of the Vanguard Method only in the area of housing repairs and maintenance logistics services. It would be valuable for future studies to further investigate the utilisation of the Vanguard Method in other logistics services settings.

Originality/value

The paper demonstrates an important dynamics of how logistics services can incorporate customer demands into the logistics design process.

Details

The International Journal of Logistics Management, vol. 27 no. 3
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 29 April 2021

Niveen Mohammed Ghunaim and Ayham A.M. Jaaron

Due to the ever-increasing competitive and complex business environments, food manufacturing companies have to maintain high-quality products while simultaneously minimizing…

Abstract

Purpose

Due to the ever-increasing competitive and complex business environments, food manufacturing companies have to maintain high-quality products while simultaneously minimizing customers' costs. Cost of quality (COQ) plays a crucial role in enhancing companies' efficiency and reducing expenditures that can contribute to companies' competitive performance. This paper investigates the underlying relationship between the level of COQ practices adoption (prevention, appraisal, internal and external failure costs) and organizational performance in Palestinian food manufacturing companies (PFMCs).

Design/methodology/approach

A quantitative research methodology using a structured questionnaire collected data from 119 PFMCs. Partial least squares structural equation modeling was used to analyze collected data.

Findings

Results indicated that COQ adoption has a significant positive effect on the organizational performance of PFMCs. Besides, prevention, external and internal failure costs were all associated with a positive impact on organizational performance of PFMCs, whereas appraisal cost did not affect organizational performance.

Originality/value

This study is considered one of the first studies to investigate COQ practices' effect on organizational performance in food manufacturing companies in a developing country context. Thus, it adds significant value to the literature responding to calls to tackle competitiveness issues in current complex business environments.

Details

The TQM Journal, vol. 34 no. 4
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 20 March 2023

Mudaser Javaid, Kalpina Kumari, Sajjad Nawaz Khan, Ayham A.M. Jaaron and Zainuddin Shaikh

The purpose of this study is to investigate the role of followership dimensions of active engagement (AE) and independent critical thinking (ICT) in leader green behavior (LGB)…

Abstract

Purpose

The purpose of this study is to investigate the role of followership dimensions of active engagement (AE) and independent critical thinking (ICT) in leader green behavior (LGB), and how followers' pro-environmental behavior (FPEB) moderates between the proposed relationship.

Design/methodology/approach

The data was collected from 381 employees working in different small and medium enterprises (SMEs) of Pakistan, through a structured questionnaire with five points Likert scale. The proposed hypotheses were tested by using Smart-partial least square (PLS).V.3.

Findings

Results showed a significant positive impact of followership dimensions on LGB. Moreover, the findings of the study substantiated the moderating role of FPEB between the direct relationship of ICT and LGB, but no significant moderation of FPEB in case of the relationship between AE and LGB was observed.

Practical implications

This paper argues that organizational effective green leadership can be enhanced by followership dimensions of AE and ICT, and by participation of followers in pro-environmental behavior. This has been largely overlooked in the past studies.

Originality/value

The study attempted to empirically test the “Reversing the Lens” perspective by Shamir (2007) in the context of green human resource management (HRM). This study extends a distinct theoretical contribution to the social exchange theory (SET) by focusing on the fact that follower's role is equally as important as that of a leader in the effective leadership process.

Details

Leadership & Organization Development Journal, vol. 44 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 10 May 2019

Meriem Smaiah, Mebarek Djebabra and Leila Boubaker

The purpose of this paper is to propose a new managerial method to integrate the environmental dimension in the domino effects (DEs) analysis.

Abstract

Purpose

The purpose of this paper is to propose a new managerial method to integrate the environmental dimension in the domino effects (DEs) analysis.

Design/methodology/approach

The proposed method is a three-step approach: identification of primary hazards in the form of potential events causing the DE, a mixed quantification (deterministic and probabilistic) of the risk of the DEs with a view to its control and capitalizing the results from the BLEVESOFT software as well as those relating to the probability of occurrence of the DEs in the form of a prioritized action plan dedicated to surrounding environments (proximity territory).

Findings

The primary hazards are technologically manageable at the studied system but are unpredictable if triggered at the environmental subsystem because they are difficult to be managed and often cause panic, which is a form of a very catastrophic DE.

Research limitations/implications

The research could affect members of the engineering and construction industry, and can be applied in several domains since it studies the DE phenomenon. which is a common problem especially in industrials plants.

Practical implications

The proposal method is applied in an industrial terminal in Algeria.

Originality/value

This paper presents an exploratory study of using a new managerial method that aims to combine the potentialities of geomatic sciences that allow the spatial representation of nearby territories to assess the severity of DEs through a deterministic approach, and the modeling of DEs as well as their analysis by a probabilistic approach.

Details

Management of Environmental Quality: An International Journal, vol. 30 no. 5
Type: Research Article
ISSN: 1477-7835

Keywords

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