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Article
Publication date: 7 January 2025

Ayesha Nusrat, Zhang Zongming, Jie Li and Farhan Muhammad Muneeb

This study examines the impact of entrepreneurial leadership (EL) on Chinese micro and small family businesses’ (MSFBs) innovativeness. Drawing on the resource-based view, this…

Abstract

Purpose

This study examines the impact of entrepreneurial leadership (EL) on Chinese micro and small family businesses’ (MSFBs) innovativeness. Drawing on the resource-based view, this research study further explores the intermediary roles of proactive personality (PP) and affective commitment (AC) between ELs’ and MSFBs’ innovativeness. Besides this, the present work proposes a novel contingency impact of big data-powered artificial intelligence (BDAI) between EL, PP and AC, which indirectly spurs MSFBs’ innovativeness.

Design/methodology/approach

This study proposed a moderated mediation model using multi-wave, multi-source, time-lagged datasets of 380 employees from 190 Chinese MSFBs. We tested our hypotheses using structural equation modeling through the PLS technique.

Findings

The findings reveal a significant impact of EL on MSFB innovativeness, underscoring the pivotal intermediary roles of EL in driving MSFB innovativeness. Furthermore, BDAI emerges as a critical contingency factor, amplifying the effects of EL on both PP and AC to spur MSFBs’ innovativeness.

Practical implications

Our research offers several practical implications for Chinese MSFBs aiming to enhance innovativeness and competitive advantage. Firstly, understanding the direct impact of EL on MSFBs’ innovativeness provides valuable guidance for MSFB leaders. Secondly, recognizing the mediating roles of PP and AC underscores the importance of human and social capital in driving innovation within Chinese MSFBs. Thirdly, leveraging BDAI as a contingency factor can further augment the effects of EL on both PP and AC, thereby enhancing innovation outcomes. Thus, managers can capitalize on BDAI to gain actionable insights to increase MSFBs’ innovativeness.

Originality/value

This study enlightened how EL can develop MSFBs innovativeness through PP and AC. Our findings reveal that MSFBs can increase their innovation by leveraging PP and AC, leading to higher proactive provision in employees’ behavior. Subsequently, our results synchronized the exploration of BDAI as a novel insight for MSFB innovativeness. This shed light on a highly notable contribution to understanding BDAI to benefit MSFBs, acting as a critical contingency between EL, PP and AC.

Details

Asia-Pacific Journal of Business Administration, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 3 August 2022

Ayesha Masood, Qingyu Zhang, Moazzam Ali, Giuseppe Cappiello and Amandeep Dhir

The purpose of this study is to investigate the impact of enterprise social media (ESM) use on two trust dimensions – affect-based trust (ABT) and cognition-based trust (CBT) – as…

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Abstract

Purpose

The purpose of this study is to investigate the impact of enterprise social media (ESM) use on two trust dimensions – affect-based trust (ABT) and cognition-based trust (CBT) – as mediators in the relationship between ESM use and knowledge sharing. In the first stage of the proposed model, the authors also consider transparent communication (TC) and personal blogging with colleagues (PBC) during work and non-work hours as moderators that reshape trust levels and subsequently promote knowledge sharing within the organisation.

Design/methodology/approach

The authors collected the data in three waves from employees in China, the world’s largest market for social media. Five companies, including three information technology companies and two software companies, were targeted for data collection. Initially, a total of 403 ESM users were recruited, but the final sample in the final round was reduced to N = 292. The authors used Mplus (v8.5) to calculate direct path coefficients and indirect moderated-mediation effects.

Findings

The use of ESM promotes ABT and CBT, thereby improving knowledge sharing. ABT and CBT both fully mediate the effect of ESM use on knowledge sharing. However, the research reveals paradoxical findings regarding moderation. For example, on the one hand, TC negatively moderates the association between ESM use and ABT, thereby reducing knowledge sharing in the workplace. On the other hand, TC strengthens the relationship between the use of ESM and CBT, thereby increasing knowledge sharing. These contradictory findings indicate that TC functions as a double-edged sword; thus, the effective use of ESM in the workplace requires managers’ intervention. Finally, the analysis reveals that the moderating role of PBC strengthens the association between ESM use and both ABT and CBT, thereby increasing knowledge sharing.

Originality/value

While stakeholders have expressed concern regarding the adverse impacts of workplace ESM adoption on employee performance, the authors provide a broad, novel perspective on the potential of ESM use to enhance knowledge sharing via trust (i.e. ABT and CBT). To the best of the authors’ knowledge, this is the first study to offer a comparative view of trust dimensions, such as ABT and CBT, and to discuss how, why and when TC and PBC interactions moderate the relationship of ESM to ABT and CBT and thereby lead to knowledge sharing. These interesting findings guide further research into the role of ESM in the workplace, especially research based on rational choice theory and communication visibility theory, by illuminating the ways in which employees can use ESM to reshape social communication in the workplace and thereby enhance knowledge sharing.

Details

Journal of Knowledge Management, vol. 27 no. 4
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 21 May 2024

Ayesha Masood, Qingyu Zhang, Nidhi Singh, Bhatia Meena and Mirko Perano

Grounded in the framework of social learning theory (SLT), the current study explores the impact of leaders’ unethical proorganizational behavior (UPB) on their subordinates’…

Abstract

Purpose

Grounded in the framework of social learning theory (SLT), the current study explores the impact of leaders’ unethical proorganizational behavior (UPB) on their subordinates’ self-management and moral self-efficacy, which, in turn, affect knowledge hiding and sharing among followers. This study aims to examine how instrumental thinking influences the relationship between leader UPB and subordinate behaviors, shaping knowledge sharing and hiding.

Design/methodology/approach

Using a longitudinal approach, this research uses a two-wave data collection strategy with a one-month interval. The study cohort comprises 378 employees drawn from technology service firms situated in China.

Findings

Empirical findings confirm that leader UPB is linked to increased follower self-management and knowledge hiding, as well as reduced moral self-efficacy. Instrumental thinking moderates these effects, amplifying knowledge hiding and diminishing moral self-efficacy while reducing knowledge sharing.

Research limitations/implications

The study contributes to the existing literature on UPB by offering insights into the distinct consequences of leader UPB on knowledge-related behaviors of followers. Furthermore, the exploration of employees’ instrumental thinking in the context of leader UPB underscores the strategic manipulation of knowledge to fulfill individual goals, thereby enriching the underpinnings of the SLT. The study underscores the imperative for organizations to grasp the implications of UPB and underscores the necessity for stringent ethical frameworks to mitigate its deleterious impact.

Practical implications

The study contributes to the existing literature on UPB by offering insights into the distinct consequences of leader UPB on knowledge-related behaviors of followers. Furthermore, the exploration of employees’ instrumental thinking in the context of leader UPB underscores the strategic manipulation of knowledge to fulfill individual goals, thereby enriching the underpinnings of the SLT. The study underscores the imperative for organizations to grasp the implications of UPB and underscores the necessity for stringent ethical frameworks to mitigate its deleterious impact.

Originality/value

The present study addresses a gap in the current literature by elucidating the multifaceted outcomes of leaders’ UPB on paradoxical behaviors related to knowledge sharing and hiding among followers. This nuanced examination underscores the need to comprehend the intricate contingencies that accentuate the effects of UPB, particularly in the realm of leadership dynamics. Grounded in SLT, this study delves into leadership dynamics and ethical decision-making.

Details

Journal of Knowledge Management, vol. 28 no. 8
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 28 August 2024

Ayesha Masood, Dan Ding, Reeti Agarwal, Shivinder Nijjer and Pasquale Sasso

The purpose of this study is to examine the intricate dynamics within the hospitality service sector, which predominantly employs low-wage and low-skilled workers. These employees…

Abstract

Purpose

The purpose of this study is to examine the intricate dynamics within the hospitality service sector, which predominantly employs low-wage and low-skilled workers. These employees frequently encounter challenges related to breaches in their psychological contracts. Despite their critical role in customer service, their experiences are often overlooked in organizational inclusion research. We investigate the relationship between employees’ perceptions of organizational inclusion and their assessments of organizational ethical virtues (OEVs), considering the potential moderating effect of psychological contract breach. Furthermore, it explores how these factors influence customer- and organizationdirected organizational citizenship behaviors (OCBs).

Design/methodology/approach

Our research design incorporates a two-stage moderated-mediation model to test our proposed hypotheses empirically. A two-source sample of 451 European hotel managers and employees extends the inquiry with the proposed model. Structural Equation Modeling (SEM) was employed to analyze the proposed relationships.

Findings

Findings reveal that organization inclusion is positively associated with OEV and employee-perceived OEV mediates an indirect link between organization inclusion on customer-oriented OCB. Moreover, psychological contract breach (P CB) attenuates the association between organization inclusion and OEV at the first stage and OEV, and OCB at the second stage.

Originality/value

The findings robustly corroborate our proposed model. The study findings culminate in a discussion accentuating the extensive implications of our findings for both research and practicality within the hospitality sector. Anchored in empirical revelations, we delineate avenues for future exploration in this pivotal domain.

Details

Journal of Knowledge Management, vol. 28 no. 10
Type: Research Article
ISSN: 1367-3270

Keywords

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