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1 – 10 of over 1000Roger Orpwood, Tim Adlam, Nina Evans, James Chadd and David Self
This paper presents the results of a study evaluating a complete autonomous smart home installation in an apartment in a care home, and the impact it had on the behaviour and…
Abstract
This paper presents the results of a study evaluating a complete autonomous smart home installation in an apartment in a care home, and the impact it had on the behaviour and independence of someone with quite severe dementia (Mini Mental State Examination, or MMSE, of 10). It describes the technology that has been evolved for this purpose, and how the apartment was configured. The evaluation compared the behaviour of the resident before and after the switching on of a wide range of autonomous support technology, by analysing the logged sensor data, through a questionnaire‐based outcome measure, and through transcribed interviews. The technology enabled the client to retain a lot of independence. It helped him to regain urinary continence, improved his sleep from around 3.5 hours per night to 5.5, and halved the number of night‐time wanderings. The paper concludes with a series of recommendations for future work in this area.
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Hariprasath Manoharan, Adam Raja Basha, Yuvaraja Teekaraman and Abirami Manoharan
In recent days, there is a huge loss in the income of farmers due to the reasons such as low water lever and increased pesticide attack. Therefore, the purpose of this paper is to…
Abstract
Purpose
In recent days, there is a huge loss in the income of farmers due to the reasons such as low water lever and increased pesticide attack. Therefore, the purpose of this paper is to establish an efficient reliable low-cost information gathering Reliable Low-Cost Information Gathering Protocol (RLCIG) protocol for agricultural water irrigation using optimal clustering and path selection technique where the RCIG protocol wrinkles the expedient statistics about the moisture and temperature of the soil and it will be installed few inches below the pipeline. Thereafter, the congregated data will augment the irrigation of water by using a decision-making algorithm.
Design/methodology/approach
The projected model has been inscribed mathematically by underlying the wireless sensor networks (WSN) framework with deliberation of contemporary challenges. Furthermore, the energy, cost and expanse optimization framework in the WSN framework is presented. The projected technique has been tested using network simulator and the results are also integrated MATLAB.
Findings
Recently, for efficacious management in the field of agriculture, the WSN has been successfully assimilated. This instigation accomplishes the irrigation management in terms of energy, cost and communication distance. The simulation result shows that the proposed model yields better results in terms of both the transmission range and cost with efficient lifetime improvement in comparisons with existing techniques.
Originality/value
Agriculture is the need of the time whatever invention happens in the scientific world without food production no lives survive on the earth, hence, the scientific invention should also focus on agriculture, in this contrast, the authors have proposed an efficient low-cost information gathering (RCIG) protocol for agricultural water irrigation using optimal clustering and path selection technique.
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Steven Furnell and Samantha Dowling
The purpose of this paper is to review current evidence in relation to scale and impacts of cyber crime, including various approaches to defining and measuring the problem.
Abstract
Purpose
The purpose of this paper is to review current evidence in relation to scale and impacts of cyber crime, including various approaches to defining and measuring the problem.
Design/methodology/approach
A review and analysis of survey evidence is used to enable an understanding of the scope and scale of the cyber crime problem, and its effect upon those experiencing it.
Findings
The analysis evidences that cyber crime exists in several dimensions, with costs and harms that can be similarly varied. There is also a sense that, moving forward, the “cyber” label will become somewhat redundant as many crimes have the potential to have a technology component.
Research limitations/implications
The key evidence in this particular discussion has some geographic limitations, with much of the discussion focussed upon data drawn from the Crime Survey for England and Wales, as well as other UK-based sources. However, many of the broader points still remain more widely relevant.
Practical implications
This study helps in: better understanding the range and scale of cyber crime threats; understanding how the cyber element fits into the wider context of crime; improving the appreciation of what cyber crime can mean for potential victims; and recognising the cost dimensions, and the implications for protection and response.
Social implications
The discussion will help businesses and individuals to have a better appreciation of the cyber crime threat, and what ought to be considered in response to it.
Originality/value
The discussion is based upon recent evidence, and therefore represents a more up-to-date view of the cyber crime landscape than reviews already available in earlier literature.
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This paper aims to critically reassess established approaches to the teaching and analysis of computer ethics, and to propose a revised methodology, drawing on the practical…
Abstract
Purpose
This paper aims to critically reassess established approaches to the teaching and analysis of computer ethics, and to propose a revised methodology, drawing on the practical experience of teaching undergraduates in a culturally diverse, international learning environment.
Design/methodology/approach
Theoretical in scope, reviewing concepts and methods in the existing literature and developing an alternative inter-disciplinary and multi-dimensional framework.
Findings
Ethical analysis can benefit from broader, inter-disciplinary perspectives that take into account the social and economic context in which information and communication technologies (ICTs) are designed, deployed and used, and the complex forces that drive their development. A richer analysis of this context enables a better understanding of the specific properties and applications of ICTs which, in turn, foreground particular ethical issues. This can result in a more self-reflexive and rounded appreciation of the ethical, legal and professional issues invoked by ICTs.
Originality/value
The paper develops a revised, flexible methodology for doing ethics which can be applied to any case study or domain of application. It outlines some of the key questions and major ethical principles that are generated by ICTs. The paper has pedagogical value for both teachers and students of computer ethics, but has relevance also for information technology professionals and practitioners.
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Levent Altinay and Babak Taheri
The purpose of this study is to review and synthesise recent studies in the sharing economy literature and identify the knowledge gap and future opportunities for hospitality and…
Abstract
Purpose
The purpose of this study is to review and synthesise recent studies in the sharing economy literature and identify the knowledge gap and future opportunities for hospitality and tourism researchers.
Design/methodology/approach
The study commences by introducing sharing economy models and strategic frameworks for profitable service enabler performance. Following this, it identifies emerging overarching theories (e.g. complexity theory, social exchange theory, norm activation model, and value co-creation) and some emerging themes (i.e. trust and reputation, disruptive behaviour, choice and segmentation, pricing strategies, socially excluded consumers, personality and satisfaction) in current hospitality and tourism studies from top-tier journals.
Findings
The findings of the study suggest new paths for advancing theoretical and practical implications for hospitality and tourism studies.
Practical implications
The themes, models and overarching theories reviewed in this study are relevant and insightful across the fulcrum of hospitality and tourism research. It offers several useful guides for practitioners and academics to trace relevant literature on different aspects of sharing economy and perceptibly highlight the gaps in existing studies.
Originality/value
The paper provides new directions to broaden interdisciplinary and multidisciplinary approaches undertaken by scholars within both the field of hospitality and tourism management and beyond.
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Laura Lucia-Palacios and Raúl Pérez-López
This paper analyzes the direct and indirect effects of the autonomy of smart home speakers on consumer experience, weighing its benefits and costs in the following areas…
Abstract
Purpose
This paper analyzes the direct and indirect effects of the autonomy of smart home speakers on consumer experience, weighing its benefits and costs in the following areas: usefulness, interactivity, coolness, service failure severity and intrusiveness. Experience value is examined as an antecedent of repurchase intention.
Design/methodology/approach
Structural equation modeling is applied to data collected from 607 users of smart home speakers. Mediating effects are examined between autonomy and experience value.
Findings
Autonomy has no direct effect on experience value, since the positive effect is fully mediated by interactivity, intrusiveness, perceived usefulness and coolness. Failure severity has no mediating effect and has no influence on experience value. Usefulness, coolness and interactivity show positive mediating effects between autonomy and experience value, while intrusiveness has a negative mediating effect. The better the consumer's experience response, the greater the repurchase intention.
Practical implications
Companies should highlight the benefits (interactivity, usefulness and coolness) and attempt to reduce the costs (intrusiveness) associated with smart device autonomy. Firms can use these aspects to increase the rate of smart-device adoption.
Originality/value
This research contributes to the interactive research literature by empirically examining the mediating effect of interactivity and coolness. Additionally, this research offers evidence of the full mediation effect of usefulness, interactivity, coolness and intrusiveness. Finally, this research shows that failure severity is not always important and that it can be context specific.
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Luisa Gonçalves, Lia Patrício, Jorge Grenha Teixeira and Nancy V. Wünderlich
This article provides an in-depth understanding of customer experience with smart services, examines customer perceptual responses to smart and connected service environments and…
Abstract
Purpose
This article provides an in-depth understanding of customer experience with smart services, examines customer perceptual responses to smart and connected service environments and enriches this understanding by outlining how contextual factors (in terms of goals, activities, actors and artifacts) influence the customer experience.
Design/methodology/approach
This study adopts a qualitative approach in order to understand customer experience in the smart energy service setting. Semi-structured interviews and focus groups were conducted with 31 participants forming three groups of energy service customers: advanced smart energy (ASE) customers, electric mobility (EM) customers and high-consumption (HC) customers.
Findings
The findings show that customer experience with smart services involves a multidimensional set of perceptual responses, comprising specific smart service dimensions (e.g. controllability, visibility, autonomy); relationship dimensions (relationships with the service provider and with the community); and traditional technology-enabled service dimensions (e.g. ease of use, accessibility). The analysis of contextual factors such as goals, activities, actors and artifacts shows that smart services enable a more autonomous experience, wherein customers can integrate a myriad of actors and artifacts and expect the main service provider to support them in taking the lead.
Originality/value
Smart technologies have profoundly changed the service environment, but research on customer experience with smart services is scarce. This study characterizes smart services, provides an in-depth understanding of customer experience in this new context, and discusses relevant implications for management and service research.
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Chee-Hua Chin, Winnie Poh Ming Wong, Tat-Huei Cham, Jun Zhou Thong and Jill Pei-Wah Ling
This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring…
Abstract
Purpose
This study aims to investigate how artificial intelligence (AI)-powered smart home devices affect young consumers' requirements for convenience, support, security and monitoring, as well as their ability to advance environmental sustainability. This study also examines the variables that impact users' motivation to use AI-powered smart home devices, such as perceived value, ease of use, social presence, identity, technology security and the moderating impact of trust.
Design/methodology/approach
The responses from residents of Sarawak, Malaysia, were collected through online questionnaires. This study aimed to examine the perceptions of millennials and zillennials towards their trust and adoption of AI-powered devices. This study used a quantitative approach, and the relationships among the study constructs were analysed using partial least squares - structural equation modelling.
Findings
The present study found that perceived usefulness, ease of use and social presence were the main motivators among actual and potential users of smart home devices, especially in determining their intentions to use and actual usage. Additionally, there was a moderating effect of trust on the relationship between perceived ease of use, social presence, social identity and intention to use AI-powered devices in smart homes.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies to examine the factors influencing smart technology adoption. This study provided meaningful insights on the development of strategies for the key stakeholders to enhance the adoption and usage of AI-powered smart home devices in Sarawak, one of the promising Borneo states. Additionally, this study contributed to the growing body of knowledge on the associations between technology acceptance model dimensions, intention and actual usage of smart technology, with the moderating impact of trust.
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Kevin Doughty and Gareth Williams
The use of telecare with appropriate domiciliary care packages may provide the means to manage many of the risks associated with the increasing number of older people who wish to…
Abstract
The use of telecare with appropriate domiciliary care packages may provide the means to manage many of the risks associated with the increasing number of older people who wish to continue to live independently in their own homes. Those who become especially frail or disabled can retain their independence and quality of life if their homes are made ‘smart’. This paper discusses the range of services that are available, or under development, for the prototype ‘MIDAS’ (Modular Intelligent Domiciliary Alarm System) telecare system, which enable traditional community alarm, telecare and assistive technologies to be used in an integrated and intelligent fashion. A range of services that allow autonomous operation within the home (and hence increase the perceived independence of a client by decreasing the reliance on a response centre operator) known as ‘HAMISH’ may be used. It offers a wider range of cost‐effective services of relevance to both the individual, and to society, in different types of home environment including dispersed housing and new sheltered housing schemes.
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Johnny Kwok Wai Wong and Jodith K.L. Leung
Smart-home technology (SHT) has been identified by the World Health Organization as a possible solution for assisting older people to maintain their independence and to live…
Abstract
Purpose
Smart-home technology (SHT) has been identified by the World Health Organization as a possible solution for assisting older people to maintain their independence and to live safely at home when performing the activities of daily living. This study aims to identify the factors, as well as their inter-relationships, influencing senior citizens to adopt elderly-friendly SHT that supports ageing-in-place in high-density Hong Kong living settings.
Design/methodology/approach
An interpretive structural modelling approach has been used to analyse the factors to develop a better understanding of the relationships between factors influencing SHT adoption, and “Matrice d’Impacts Croisés-Multiplication Appliquée à un Classement” analysis has been used to classify the analysed factors.
Findings
The results suggested that strong government support, efficient backup supporting service and the design of user interface devices have been found as the driving factors encouraging the adoption of SHT. Other factors, including the maintenance of devices, levels of usage and penetration of devices, individual needs and financial considerations, were considered as autonomous factors and are less important to the decision to adopt SHT.
Originality/value
This study provides useful information to policymakers and building designers on the human perspective of SHT adoption, such as the needs and requirements of older people to be considered in SHT technical design and appropriate technological solutions.
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