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1 – 10 of over 7000Hung-Yuan Chen, Yu-Ming Chang and Hua-Cheng Chang
This paper aims to propose a numerical definition-based systematic design approach (NDSDA) to generate an explicit numerical definition of the product form profile and to…
Abstract
Purpose
This paper aims to propose a numerical definition-based systematic design approach (NDSDA) to generate an explicit numerical definition of the product form profile and to establish the correlation between the product form features and the corresponding consumers’ image perceptions.
Design/methodology/approach
To illustrate the feasibility of the proposed method, this study considers the design of a two-dimensional automobile profile for illustration purposes and commences by developing a detailed numerical definition of an automobile profile using Bézier curves. A series of automobile image evaluations are conducted to examine the relationship between the characteristics of an automobile profile and its associated consumer image perception. Finally, the evaluation results are analyzed statistically, and the statistical results are used to construct mathematical models formalizing the correlations between the automobile profile design variables and the consumers’ perceptions of the product image.
Findings
The results of the evaluation trials are used to construct mathematical models capable of predicting the likely consumer response to any automobile profile designed in accordance with the numerical definition. Furthermore, the evaluation data enable the critical design variables and form features to be determined such that the efficacy of the design process in creating automobiles which better meet the consumers’ image aspirations can be improved.
Originality/value
The major contribution of the NDSDA methodology presented in this study is the ability it gives to designers to specify the product form in a detailed yet highly efficient manner. Furthermore, the numerical definition of the product form not only provides a suitable basis for identifying the critical design variables and form features of the product but also provides an understanding of how these variables should be manipulated to obtain or reinforce the desired product image.
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Dongjin Li, Cheng Lu Wang, Ying Jiang, Bradley R. Barnes and Hao Zhang
The purpose of this research is to differentiate and examine how country image (cognitive and affective image) has different impacts on product judgment and purchase intention in…
Abstract
Purpose
The purpose of this research is to differentiate and examine how country image (cognitive and affective image) has different impacts on product judgment and purchase intention in rational versus experiential purchases.
Design/methodology/approach
A large-scale survey involving over 1,200 consumers was conducted in China. Structural equation modeling was used to analyze the data and test hypotheses.
Findings
Empirical results show that the impact of country image on consumer purchase intention is mediated by general and category product image. In particular, the impact of cognitive country image on category product image is fully mediated by general product image in both rational and experiential purchases, whereas the affective country image has a direct impact on category product image in experiential but not in rational purchases.
Research limitations/implications
This research extends the extant country-of-origin literature and shows that the product image dimension of the country-of-origin construct mediates the effect of the country image dimension of the country-of-origin construct on consumer purchase intention, and demonstrates the different effect of affective country image on product image in rational versus experiential purchases.
Practical implications
The findings of this research can help multinational marketers, exporters and retailers to better decide when to benefit from their positive country image and avoid the potential pitfalls associated with negative country image.
Originality/value
This study differentiates between cognitive and affective country image and between general and category product image. Thus, it provides insight to further understand how country image can influence consumer product judgment and purchase intention differently in rational and experiential purchases.
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Ming‐Huei Hsieh and Andrew Lindridge
Aims to explore the factorial structure of automobile brand image in the context of a cross‐national study. More specifically, we intend to answer two questions: whether the…
Abstract
Purpose
Aims to explore the factorial structure of automobile brand image in the context of a cross‐national study. More specifically, we intend to answer two questions: whether the factor structure of brand image perception differ across countries, and whether these differences are owing to nation's culture and level of economic development.
Design/methodology/approach
An existing data set, which consists of data collected from survey research, was employed. Data covering the top 20 automobile markets consisting of 4,320 eligible new car owners. Perception of and attitude towards automobile brand associations were measured using nominal scales.
Findings
Provides empirical evidence that supports the applicability of multiple brand image dimensions corresponding to the consumer's sensory, utilitarian, symbolic and economic needs at the global level. The study also suggested that factor structure of brand image differs across nations and these differences might be reflective to a nation's culture and its level of economic development.
Research limitations/implications
As with any empirical study, this research inevitably has its limitations, which presents opportunities for further research: extensions of the present framework to other product categories; extensions of the national factors; extensions of the brand associations; and measurement improvement.
Practical implications
Understanding the similarities or differences of the factor structure of brand image across the globe facilitates the formation of a successful global image strategy. First of all, by exploring brand image structure at the global level; and the specific interrelationships among the corresponding associations
Originality/value
The results derived from the 20 diverse nations in the present study not only enhance our understanding of brand image structure but also provide a strong test of the empirical generalizability of automobile brand image dimensionality and factor structure in a global context.
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Carmen Lopez and George Balabanis
Extant research has largely treated country image (CI) as an exogenous variable, focusing mostly on its consequences for consumers’ evaluations and purchases of products or brands…
Abstract
Purpose
Extant research has largely treated country image (CI) as an exogenous variable, focusing mostly on its consequences for consumers’ evaluations and purchases of products or brands originating from a country. Scant research has examined the instrumental role of a country’s brands and products in the evaluations of CI. This study aims to investigate how the brands of a country contribute to CI ratings and the conditions underlying their effect on CI.
Design/methodology/approach
Three experimental studies test the hypotheses, one pertaining to the effect of brands on CI (N = 227), the second to the effect of products on CI (N = 116) and the third to the effect of brands and products on industry image (N = 215). The experimental approach overcomes the limitations of cross-sectional surveys commonly used in CI studies to detect the direction of the observed effects. Furthermore, respondents (British consumers) were allowed to determine the brands and products associated with a country.
Findings
Drawing on memory schema theory, across three studies, the authors identify two types of reverse inferences: from brand to CI and from product category to CI. The reverse inference from a brand to a superordinate image is stronger for industry image than for CI.
Research limitations/implications
This research focuses on consumers’ evaluations from only one country (the UK). Further research could replicate the studies across different countries and with different countries of origin (COOs). Researchers could also examine the influence of brands misidentified with the wrong COO and mistakenly stored as such in consumers’ memories.
Practical implications
The results are relevant for managers and consultants working with country- (place-) branding campaigns. Brands and industries can help strengthen the evaluations of the economic dimension of different countries; however, these assets are underdeveloped in country-branding campaigns. Linking countries with brands and industries in campaigns could result in positive associations, which, in turn, could enhance the reputational rating of the countries.
Originality/value
This research extends previous studies on the effects of a country’s products and brands on CI by incorporating the mediating role of industry image between brands/products and CI, separating the effects of brand and product category on CI, allowing consumers to determine, which brands and products are associated with a country and adopting an experimental methodology to ascertain the causal direction of the effects.
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Mahzabin Chowdhury, Khan Salam and Richard Tay
The purpose of this paper is to understand consumer preferences for green vehicles with low fuel consumption and emission. It will examine six important vehicle attributes…
Abstract
Purpose
The purpose of this paper is to understand consumer preferences for green vehicles with low fuel consumption and emission. It will examine six important vehicle attributes, including fuel efficiency and CO2 emissions, and determine the impacts of increasing demand for green attributes on the domestic car industry in Sweden.
Design/methodology/approach
Responses to an adaptive choice-based conjoint experiment from a sample of 100 residents in Northern Sweden were analyzed using monotone regression and market simulation.
Findings
The authors found that consumer preferences were sensitive to changes in fuel efficiency and emission levels. However, engine power was the most important attribute for existing owners whereas price was the most important one for potential customers, while both market segments valued emission more than fuel efficiency. Also, the domestic producer will benefit from both an increase in market size and market share if all new vehicles have higher fuel efficiency but its market share will decrease if all new vehicles have lower CO2 emissions.
Social implications
Although promoting green vehicle purchase is beneficial for the environment, policy makers also need to balance this benefit against any potential adverse effect on the domestic industry and the economy. This study will provide evidence-based recommendations to increase the share of green cars in new vehicle purchase, and thus contribute to improving the environment. Moreover, it will also predict the changes in the market shares of different vehicles, and the potential impact on the domestic automobile manufacturing sector and the economy.
Originality/value
This study will contribute significantly to the understanding of consumer preferences by exploring the preferences of a sample of consumers from a country with a well-established alternative fuel and green car market but has adverse weather and driving conditions and a domestic automobile manufacturing industry. It will also examine the differences in preference between existing owners and potential green car buyers. Finally, it will simulate the effects of changing fuel efficiency and emission levels on consumer utility and preference shares to predict changes in market share of different vehicles, and thus the potential impact on the domestic automobile manufacturing sector and the economy.
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The intent of this article is to explore the automobile purchase patterns of Chinese Americans by examining factors driving an intriguing phenomenon – most Chinese Americans…
Abstract
Purpose
The intent of this article is to explore the automobile purchase patterns of Chinese Americans by examining factors driving an intriguing phenomenon – most Chinese Americans prefer Japanese or European brands of automobiles over US brands.
Design/methodology/approach
This article uses data from a sample of 150 respondents using a mall‐intercept survey method. Regression, analysis of variance and Chi‐square analysis were employed. The factors examined include country image, informational influence, collectivism/individualism, and brand loyalty.
Findings
This study has four findings. In their automobile purchase decision making, Chinese Americans perceive the country image of Japan most favorably, that of US least favorably, and that of Europe in‐between. Country image is important, but it is less so than other extrinsic cues such as price, brand name and service, with reliability and safety being the most important intrinsic cues. Opinions of family and friends are important, second to prior knowledge and information from consumer reports. Chinese Americans' collectivism is positively related to their susceptibility to interpersonal informational influence, yet their individualism is not. Chinese Americans are not brand loyal.
Practical implications
The article helps automobile marketers refine their marketing mix to attract Chinese American buyers. A reliable and safe automobile is the most important factor that affects their purchase decisions. Media advertising and salespeople have only marginal influence. Therefore the advice is to strengthen or improve interpersonal influence.
Originality/value
No prior research has examined the automobile purchase patterns of Chinese Americans, who, in 2006, constituted 1.2 percent of the US population, with appealing demographics to marketers.
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Sanjeev Agarwal, R. Kenneth Teas and John K. Wong
Multiattribute ratings of country‐image are commonly obtained to study the influence of country‐of‐origin on product preference and purchase decisions. Usually, such ratings are…
Abstract
Multiattribute ratings of country‐image are commonly obtained to study the influence of country‐of‐origin on product preference and purchase decisions. Usually, such ratings are obtained for products made in different countries in order to make comparisons across countries. However, recent research evidence indicates that, when individual respondents rate multiple entities (e.g., multiple countries), the ratings of a particular country can be affected by the other “contextual” countries included in the questionnaire. The purpose of this study is to examine, via a controlled experiment, the issue of measurement context effects in the measurement of country images. The hypotheses tested concern the stability of attribute‐based and entity‐based country image scaling and potential methods of reducing the vulnerability of multi‐entity scaling to entity context ‐‐ the use of an anchor entity and an insulator question set to increase country image measurement stability.
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Bedman Narteh, Raphael Odoom, Mahama Braimah and Samuel Buame
The paper aims to investigate the determinants of automobile brand choice in Ghana. Specifically, the paper seeks to hypothesize that consumers of automobiles make their purchases…
Abstract
Purpose
The paper aims to investigate the determinants of automobile brand choice in Ghana. Specifically, the paper seeks to hypothesize that consumers of automobiles make their purchases based on a multiplicity of factors.
Design/methodology/approach
A quantitative approach using questionnaires was adopted to survey 1,020 respondents drawn from various workplaces, churches and homes. The data were analyzed using descriptive statistics, exploratory factor analysis and multiple regression analysis.
Findings
The study established that the attributes of a car, emotional connection, external influences, awareness and accessibility make a strong and significant contribution to automobile brand choice in Ghana.
Originality/value
The study is one of the few of its nature in sub‐Saharan Africa. The new theoretical and empirical insights into factors influencing consumers' purchase decision of automobiles from the study will be significant to automobile manufacturers and dealers operating in developing countries such as Ghana.
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Mohammad Reza Jalilvand and Neda Samiei
Word‐of‐mouth (WOM) has been recognized as one of the most influential resources of information transmission. Advances in information technology and the emergence of online social…
Abstract
Purpose
Word‐of‐mouth (WOM) has been recognized as one of the most influential resources of information transmission. Advances in information technology and the emergence of online social network sites have changed the way information is transmitted. This phenomenon impacts consumers as this easily accessible information could greatly affect the consumption decision. The purpose of this paper is to examine the extent to which e‐WOM among consumers can influence brand image and purchase intention in the automobile industry.
Design/methodology/approach
Measurement items are adapted from existing scales found in the marketing literature. Academic colleagues reviewed the items for face validity and readability. The scales are evaluated for reliability, convergent validity, and discriminant validity using data collected in a survey of Iran Khodro's prospective customers in Iran. A structural equation modeling procedure is applied to the examination of the influences of e‐WOM on brand image and purchase intention. The research model was tested empirically using a sample of 341 respondents who had experience within online communities of customers and referred to Iran Khodro's agencies during the period of research.
Findings
The paper found that e‐WOM is one of the most effective factors influencing brand image and purchase intention of brands in consumer markets.
Research limitations/implications
The paper outlines ways to promote a brand effectively through online customer communities, as well as general tips for website and forum moderators for facilitating such presentation in a manner useful to the members of their online communities. While there is a substantial research stream that examines the branding of consumers goods and an increasing literature on product brands, little is known about brand image in the context of online communications. This paper extends existing measurement of brand image to a new setting, namely e‐WOM.
Originality/value
This paper provides valuable insight into the measurement of e‐WOM, brand image, and purchase intention in the automobile industry and offers a foundation for future product branding research.
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