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Book part
Publication date: 10 December 2015

Chun Kit Lok

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior…

Abstract

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.

Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.

TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.

The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.

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E-services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-709-7

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Book part
Publication date: 8 June 2020

Rupert Ward

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Personalised Learning for the Learning Person
Type: Book
ISBN: 978-1-78973-147-7

Book part
Publication date: 1 February 2021

Natalia Kucirkova

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The Future of the Self: Understanding Personalization in Childhood and Beyond
Type: Book
ISBN: 978-1-80043-945-0

Book part
Publication date: 13 December 2017

Qiongwei Ye and Baojun Ma

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to…

Abstract

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to revolutionize business and society. Split into four distinct sections, the book first lays out the theoretical foundations and fundamental concepts of E-Business before moving on to look at internet+ innovation models and their applications in different industries such as agriculture, finance and commerce. The book then provides a comprehensive analysis of E-business platforms and their applications in China before finishing with four comprehensive case studies of major E-business projects, providing readers with successful examples of implementing E-Business entrepreneurship projects.

Internet + and Electronic Business in China is a comprehensive resource that provides insights and analysis into how E-commerce has revolutionized and continues to revolutionize business and society in China.

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Internet+ and Electronic Business in China: Innovation and Applications
Type: Book
ISBN: 978-1-78743-115-7

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Book part
Publication date: 1 January 1991

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Operations Research for Libraries and Information Agencies: Techniques for the Evaluation of Management Decision Alternatives
Type: Book
ISBN: 978-0-12424-520-4

Book part
Publication date: 13 August 2018

Robert L. Dipboye

Abstract

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The Emerald Review of Industrial and Organizational Psychology
Type: Book
ISBN: 978-1-78743-786-9

Book part
Publication date: 21 November 2016

Mattie Tops, Jesús Montero-Marín and Markus Quirin

Engagement, motivation, and persistence are usually associated with positive outcomes. However, too much of it can overtax our psychophysiological system and put it at risk. On…

Abstract

Engagement, motivation, and persistence are usually associated with positive outcomes. However, too much of it can overtax our psychophysiological system and put it at risk. On the basis of a neuro-dynamic personality and self-regulation model, we explain the neurobehavioral mechanisms presumably underlying engagement and how engagement, when overtaxing the individual, becomes automatically inhibited for reasons of protection. We explain how different intensities and patterns of engagement may relate to personality traits such as Self-directedness, Conscientiousness, Drive for Reward, and Absorption, which we conceive of as functions or strategies of adaptive neurobehavioral systems. We describe how protective inhibitions and personality traits contribute to phenomena such as disengagement and increased effort-sense in chronic fatigue conditions, which often affect professions involving high socio-emotional interactions. By doing so we adduce evidence on hemispheric asymmetry of motivation, neuromodulation by dopamine, self-determination, task engagement, and physiological disengagement. Not least, we discuss educational implications of our model.

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Recent Developments in Neuroscience Research on Human Motivation
Type: Book
ISBN: 978-1-78635-474-7

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Book part
Publication date: 17 August 2016

Anne S. Miner and Olubukunola (Bukky) Akinsanmi

Idiosyncratic jobs occur when formal job duties match the abilities or interests of a specific person. New duties can accrue or be negotiated to match an existing employee or a…

Abstract

Idiosyncratic jobs occur when formal job duties match the abilities or interests of a specific person. New duties can accrue or be negotiated to match an existing employee or a potential hire. Idiosyncratic jobs can help organizations deal with changing contexts, and influence organizational goals and structure. They can affect job holders’ careers and organizational job structures. The evolutionary accumulation of idiosyncratic jobs can potentially generate unplanned organizational learning. Promising research frontiers include links to work on job crafting, I-Deals, negotiated joining, and ecologies of jobs. Deeper exploration of these domains can advance core theories of job design and organizational transformation and inform normative theory on organizational use of idiosyncratic jobs without falling into cronyism, inefficiency, or injustice.

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The Structuring of Work in Organizations
Type: Book
ISBN: 978-1-78635-436-5

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Book part
Publication date: 29 March 2022

Nakul Nitin Gote and Wolfgang Wende

Chaotic growth and climate change have led to increased uncertainty in social-ecological systems, like urban areas, and have lowered their thresholds to withstand shocks, thus…

Abstract

Chaotic growth and climate change have led to increased uncertainty in social-ecological systems, like urban areas, and have lowered their thresholds to withstand shocks, thus increasing their vulnerability. To reduce this effect, the concept of resilience is increasingly being applied in urban governance and planning. Public participation is seen as an attribute, which potentially increases the resilience of social-ecological systems.

What kind of public participation leads to resilience, and how, are questions which this chapter addresses. To answer these questions, this study focused on relevant literature regarding resilience and governance, and investigated the events related to the flooding of the Ramnadi river corridor in Pune, India. The governance structure within the Ramnadi river corridor was then analyzed using a causal loop diagram. By studying its nodes, linkages, and feedbacks, this chapter explores how public participation affects the resilience of the social-ecological system of the Ramnadi river corridor.

Public memory, a minimum sustained level of perpetual participation, and the presence of proactive institutions which can effectuate various levels and types of participation, have emerged as the qualities of public participation which increase the resilience of social-ecological systems. Based on the presence or absence of these qualities, a new typology of public participation is proposed here, namely the binary of continuous public participation versus event-based public participation. This distinction proves to be an effective indicator of whether an instantiation of public participation can lead to resilience. The applicability of this classification for designing interventions for placemaking has also been discussed.

Book part
Publication date: 10 August 2011

Kelly L. Zellars, Logan Justice and Tammy E. Beck

The concept of resilience has exploded in the popular press covering topics from sports to the environment to the economy. Organizational scholars across disciplines have joined…

Abstract

The concept of resilience has exploded in the popular press covering topics from sports to the environment to the economy. Organizational scholars across disciplines have joined the discussion, but much remains unknown about the ability to build resilience capacity at work. Individual and organizational resilience is challenged by a world in constant flux, and having the ability to navigate unexpected or significant change is vital for success and well-being. This chapter explores several promising avenues of research to gain a better understanding of factors that build resilience capacity at work. We take an interdisciplinary approach to examine leadership, job crafting, and humor, through the lens of sensemaking, as a means to increase resilience capacity.

Details

The Role of Individual Differences in Occupational Stress and Well Being
Type: Book
ISBN: 978-0-85724-711-7

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Book part (11)
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