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Article
Publication date: 1 August 2001

Lynn Healy, Lisa C. Ehrich, Brian Hansford and Doug Stewart

The research reported in this article formed part of a university/industry collaborative grant in which the role of leaders in managing cultural change across an industry site was…

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Abstract

The research reported in this article formed part of a university/industry collaborative grant in which the role of leaders in managing cultural change across an industry site was investigated. The focus of the article concerns the leadership of a district director in a rural setting in Queensland. The study was shaped by the interests of the district director who sought feedback on her leadership style and influence on principals in the district. A team of researchers from the School of Professional Studies in the Faculty of Education at Queensland University of Technology conducted semi‐structured interviews with a sample of six principals with whom she had worked over a period of one year to gauge their perceptions of her influence on their thinking and acting. A key finding of the research was that that well‐led conversations can be an effective professional development strategy for learning, growth and change in educational leaders.

Details

Journal of Educational Administration, vol. 39 no. 4
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 16 October 2009

David Buckley, Jill Reyment and Paul Curtis

The objective of this study is to investigate the existence of a diurnal pattern in the occurrence of adverse clinical management events.

Abstract

Purpose

The objective of this study is to investigate the existence of a diurnal pattern in the occurrence of adverse clinical management events.

Design/methodology/approach

The approach takes the form of a retrospective record review of adverse clinical management events occurring in the 63 facilities of a statutory public health provider in rural south‐eastern Australia. Between January 2006 and December 2007, 2,463 clinical management incidents were reported by clinical staff to a specially designed database.

Findings

Adverse clinical management incidents exhibit a marked diurnal pattern. This pattern was evident in both medicine and surgery as well as across facilities of differing acuity. The acrophase or peak of the daily cycle occurs at 14:30 hrs (95%CI 13:25 and 15:34 hrs). Although surgical events peaked earlier in the day (14.02hrs: 95%CI 12:32‐15:32) compared with medicine events (15:26hrs: 95%CI 13:07‐15:32), this difference was not statistically significant.

Research limitations/implications

As the activity rate in the hospital is unknown, this finding study reports the time of the day when most adverse events occur and not their rate as a function of procedural volume.

Practical implications

The existence of a diurnal pattern provides valuable information for strategies aimed at improving patient safety and health care quality. Interventions can now be more accurately targeted.

Originality/value

The paper is the first to move beyond descriptive data of the timing of adverse events and offers a model using chronobiological methods. The demonstration of the existence of diurnal patterns should improve programmes to reduce adverse events.

Details

Clinical Governance: An International Journal, vol. 14 no. 4
Type: Research Article
ISSN: 1477-7274

Keywords

Article
Publication date: 7 November 2008

Grahame R. Dowling

The purpose of this paper is to show that many companies are degrading their corporate reputations because they are making (“bad”) profits at the expense of customer satisfaction.

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Abstract

Purpose

The purpose of this paper is to show that many companies are degrading their corporate reputations because they are making (“bad”) profits at the expense of customer satisfaction.

Design/methodology/approach

The practices of Australia's Big 4 commercial banks are used to describe the practice of making “good” and “bad” profits.

Findings

“Good” profits are made by creating value for customers and dealing fairly with other stakeholders. “Bad” profits annoy or exploit customers and other stakeholders.

Practical implications

When “bad” profits are a significant part of a company's overall profitability, then corporate reputation and trust amongst stakeholders degrades.

Originality/value

This paper helps managers understand the reputation implications of making “bad” profits.

Details

Business Strategy Series, vol. 9 no. 6
Type: Research Article
ISSN: 1751-5637

Keywords

Article
Publication date: 1 December 1998

Diana Whitney

Takes a social constructionist view of organizational change focusing on how to engage the multitude of internal and external stakeholders. Argues that current models of change…

11611

Abstract

Takes a social constructionist view of organizational change focusing on how to engage the multitude of internal and external stakeholders. Argues that current models of change often leave people feeling demoralized and presents appreciative inquiry (AI) as an aproach to organization development that deliberately focuses attention on learning and dialogue about what gives life to an organization. Explains AI principles and the 4‐D model for positive change. Provides some examples of this.

Details

Career Development International, vol. 3 no. 7
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 9 January 2024

Mijeong Kim, Inseong Jeong and Johngseok Bae

Research has suggested that employees interpret high-performance work systems (HPWSs) as targeting two distinct organizational objectives: enhancing performance and promoting…

Abstract

Purpose

Research has suggested that employees interpret high-performance work systems (HPWSs) as targeting two distinct organizational objectives: enhancing performance and promoting employee well-being. These attributions often exert divergent effects on employee attitudes. Thus, this study aims to investigate this dynamic within the context of the Korean nursing occupation, clarifying how the HPWS can simultaneously evoke dual attributions: human resource (HR) well-being and HR performance attributions. Additionally, the authors examine the contrasting effects of these attributions and identify a moderating variable that could reconcile them. Drawing on the psychological experience of status theory, the authors conceptualize and test the moderating effect of employees' self-perceived status on the relationship between HR performance attribution and affective commitment.

Design/methodology/approach

Data were collected from 475 nurses in 82 work units in Korean hospitals. Hypotheses were tested in a multilevel moderated mediation model.

Findings

The findings revealed that an HPWS elicits HR well-being and HR performance attributions. While HR well-being attribution was positively associated with affective commitment, HR performance attribution was positively related to affective commitment when employees' self-perceived status was high. Moreover, the HPWS demonstrated an indirect relationship with affective commitment via increasing HR performance attribution when self-perceived status was high.

Originality/value

Although the personal meaning of HR attributions differs depending on the perceiver’s situation, this aspect has received little attention in the field of research. This study advances the understanding of HR attributions derived from the HPWS within the specific context of Korean nursing. Furthermore, the authors suggest that the two attributions may not conflict with each other, indicating that the impact of HR performance attribution is conditional on an individual’s self-perceived status.

Article
Publication date: 28 September 2022

Shruti Gulati

This study aims to explore when and for what purpose is social media used by tourists in their decision-making; and to further interpret the nature of such usage.

Abstract

Purpose

This study aims to explore when and for what purpose is social media used by tourists in their decision-making; and to further interpret the nature of such usage.

Design/methodology/approach

An online questionnaire was administered to 530 Indians who qualified as recent tourists and social media users. Partial least square structural equation modeling (PLS-SEM) is used to analyse hypothesised relationships; the results helped us to unveil the tourist social media cycle which is a conceptual model of the results obtained.

Findings

PLS-SEM results indicate that social media is predominantly used in the pre-travel stage for evaluation purposes, during travel stage for purchase purposes and post-travel stage for post-purchase behaviour. Also, it is noted that social media use by a tourist is an ongoing process, and thus, a conceptual model in the form of tourist social media cycle is unveiled.

Practical implications

This study reveals the unique behaviour of Indian tourists with respect to using social media for travel decision-making, which establishes a different perspective of understanding and further strategizing social media’s use in tourism for a developing nation. Also, the tourist social media cycle stresses on the importance of social media as a digital repository where continuously the user-generated content is used by self (existing) or “others” (potential tourists).

Originality/value

To the best of the author’s knowledge, this is the first study that addresses the population and knowledge gap of understanding social media–based tourist behaviour providing a perspective of a developing nation, specifically India. Further, it unveils the nature of social media use by tourist in the form of a first ever tourist social media cycle.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 26 September 2008

Jing Zhang, Tugrul U. Daim, Byung‐Chul Choi and Kenny Phan

The purpose of this paper is to develop a multiple‐perspective model for technology assessment, apply it to mobile broadband technologies selection in China and give…

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Abstract

Purpose

The purpose of this paper is to develop a multiple‐perspective model for technology assessment, apply it to mobile broadband technologies selection in China and give recommendations based on the assessment results.

Design/methodology/approach

A multiple‐perspective model for technology assessment using HDM is developed based on literature review and experts suggestions. Data are collected from a survey on China telecom experts.

Findings

TD‐SCDMA got the highest score because of its potential political and social effects, and WCDMA and CDMA2000 following with close scores. While for WiMAX and 4G, Chinese experts showed relatively lack of confidence.

Originality/value

This paper presents a new multiple‐perspective model that can be generally applied to technology assessment problems at organizational level.

Details

Journal of Technology Management in China, vol. 3 no. 3
Type: Research Article
ISSN: 1746-8779

Keywords

Article
Publication date: 5 June 2017

Erik Lindberg, Håkan Bohman and Peter Hultén

The purpose of this study is to examine the effects of intervention methods in an entrepreneurship education (EE) course that was designed to enhance the students’ entrepreneurial…

1369

Abstract

Purpose

The purpose of this study is to examine the effects of intervention methods in an entrepreneurship education (EE) course that was designed to enhance the students’ entrepreneurial mindset by targeting their opportunity identification, creativity and risk management capabilities (RMC).

Design/methodology/approach

The authors formulate hypotheses on enhancement of opportunity identification, creativity and RMC, and they test them using data collected from pre- and post-tests of three courses: one treatment course group and two control course groups.

Findings

The pretests and posttests of the treatment course demonstrate that the applied intervention methods have a positive impact on how the participants perceive their opportunity identification and creative capabilities. The participants in the control groups, which used a traditional course design, reported no such effects. Combined, the authors’ findings suggest that the new intervention methods positively affected the participants’ entrepreneurial mindset.

Originality/value

This study contributes to extant EE literature by examining the question of how certain pedagogical intervention methods enhance the participants’ self-efficacy with regard to possessing opportunity identification, creativity and RMC. The findings reported in this paper have implications for EE scholars, program evaluators and managers who seek methods to enhance the entrepreneurial mindset of people in their organizations.

Details

European Journal of Training and Development, vol. 41 no. 5
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 3 September 2019

Sabrina da Rosa, Francisco Antonio dos Anjos, Melise de Lima Pereira and Marcos Arnhold Junior

The purpose of this paper is to measure the image of surf tourism destination, Praia do Rosa, Santa Catarina, Brazil, in order to examine the complex relationship between…

Abstract

Purpose

The purpose of this paper is to measure the image of surf tourism destination, Praia do Rosa, Santa Catarina, Brazil, in order to examine the complex relationship between destination image components and surfers’ behavior in relation to surfing itself and to the trips made to take part in surfing activities, in a surf spot.

Design/methodology/approach

From the tourist population in Praia do Rosa surf spot, in Brazil, a sample of 200 surfers was taken. Data analysis included the following multivariate techniques: exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling as a procedure for the development and reliability of the measurement models of destination image of surf tourism in Brazil. Data analysis was performed using PASW-SPSS 24 and Mplus 7.

Findings

Through EFA and CFA, it was possible to identify the attributes that make up the image of a surf destination and their relationship with the behavior profile of surfers. The results highlight the role of the different factors that make up the overall image of the destination, through the analysis of cognitive, affective and conative components.

Research limitations/implications

The results confirm and provide theoretical and empirical support for the research, showing that the set of observable variables and the specified latent dimensions are reliable. However, it is necessary to expand the sample studied so that the measurement model has better fit indices and show convergent and discriminant validity.

Practical implications

This study is relevant as it provides information that can be used by destination managers, especially regarding surf tourism. In the face of strong growth, the sector could benefit from the identification of destination image attributes which can be used in marketing campaigns put forward by both the public and private sector.

Social implications

The results of the current study provide both public and private tourism managers with insights into surf tourism demand useful in developing effective marketing and positioning strategies.

Originality/value

This study explored and tested the image perception in a surf destination. The results contribute theoretically and empirically to discussions about the components of destination image. Also, the findings add to the understanding of surfing behavior, one of the most popular sports in the world, with surfers willing to travel long distances in search of ideal surf conditions.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

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