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The establishment in Troon Public Library, Scotland, by the Marr Educational Trust of an educational resource facility is recounted. The microcomputer hardware and software and audio‐visual resources are described and the nature of the services offered to members of the public explained. The success of the project and role of such a centre within the public library are discussed.

Author Alvin Toffler predicts in Future Shock that today's society is “on the edge of a long leap toward unparalleled cultural diversity”. We believe the optical videodisc is the springboard for this long leap forward and, in particular, that this new technology is destined to have a profound and permanent impact on the entire educational process. We are also confident that an inexpensive optical videodisc playback system will become standard in schools, colleges and public libraries during the next decade, and that business, professional, technological, and scientific information will be communicated increasingly through videodisc players probably within the next two or three years.

This special issue contains selected extracts from Marketing and Selling Bank Services, a learning resource from MCB University Press designed to help practising bank managers to refine and apply bank marketing skills. Competition in financial services is growing and an organisation's ability to market and sell its services is essential for success. Marketing, marketing channels, service levels, pricing, communication with customers, persuading the customer, creating an effective salesforce, interviewing the customer, and international banking are all aspects that are discussed. Suggestions for action are made to enable a manager to put into effect some of the ideas presented.

Making presentations is a task undertaken by most managers, yet relished by few. In this excerpt from the The Communications Portfolio, published by MCB University Press, Books, Courseware and Resources Division, the skills and techniques of making presentations effectively are outlined.

This is Part 1 of a multi‐part paper and examines small group training for those charged with responding in an emergency situation. To ensure both effective and efficient training it is important to understand that people learn in different ways. Their learning styles have to be taken into account for both the design and the implementation of the learning experiences. Discusses different learning styles and tools available.

The tremendous growth of the audio visual industry over recent years, coupled with the sheer complexity of the aids now being marketed, has made it imperative for the user to obtain authoritative, unbiased advice on what aids best suit his needs. So to whom can he turn for help? This article brings to light some of the founts of information on the subject and explains how the busy lecturer can keep an eye on the fast expanding audio visual scene.

This article describes the results of a survey which has been conducted by a Market Research agency, working on behalf of Kodak Limited, into the use of av aids in industrial, commercial and public undertakings throughout the UK. Any organizations which I happen to mention by name are simply examples of the types which have been contacted by the agency. Kodak does not have access to any information which links a named organization to the information they have supplied to the agency. This, as you may know, is forbidden under the code of practice of the Market Research Society.

So NAVEX 69 is over. Looking at the 95 stands of the exhibition of audio‐visual aids and materials in the great hall at Olympia no one would have suspected that this is a year for education in which the bread has been very thinly buttered indeed. It was only when one eaves‐dropped on teacher conversations on the stands and in the bar that one could piece together a refrain which seemed to go ‘It's all very nice, but we haven't got the money to buy’. Neither is there nor the money to rent either, and it would seem that Rank REC has entered the market at an inauspicious time with its admirable Talking Page. At least this would appear to be so since the first programmes for the Talking Page are aimed at the primary school. In this period of parsimony it is encouraging to note the move made by the forward thinking Inner London Education Authority which has offered to pay for two years half the cost of all audio‐visual equipment ordered by secondary schools and two thirds of the cost of primary school orders. This scheme will relieve the strain on capitation allowances and will act very definitely in the favour of the primary school. In this way the progression of educational technology will not necessarily be over‐slowed in the London area. This view is not taken by many in education who, if there are cuts to be made, would place educational technology high on their list of priorities for retrenchment.

Search trees presented in this article control system responses and determine appropriate subject searching approaches to user queries. Users do not explicitly choose a particular approach. Rather, systems respond with an approach based on the extent to which queries match the catalog's controlled vocabulary and produce retrievals. The benefit of incorporating search trees into online bibliographic systems is the ability to place the responsibility of determining which approach produces the best results on the system.

Peter Vernon, editor of Visual Education, takes a personal look at the forthcoming INTERNAVEX 70