Search results

The purpose of this research was to investigate the attendance range of spectators at an English Football Association Premier League club. The numbers of spectators in both percentage and absolute terms were calculated and allocated to three segments (heavy, medium, light attendance). The findings were compared to an earlier reported study in the United States and marketing recommendations based on related studies and industry expertise were proposed for those involved in live spectator sports.

The purpose is to review literature on sports season ticket subscriptions to distil current knowledge and guide future research and practice.

A systematic literature review is conducted of research on sports season tickets, a long-established and innovative subscription category.

In-depth examination of 28 papers showed a focus on drivers of satisfaction, churn and renewal causes, and product utilisation rates. Subscription markets typically involve many “solely loyal” consumers, most purchasing one or two subscriptions in a category. From reduced barriers to entry and exit to “curated” subscriptions, subscription marketing is changing very quickly. Sports marketers build relationships with subscribers using behavioural data, tier benefits to distinguish between casual and subscribing customers, and create recall and scarcity around key aspects of subscription to combat churn and increase utilisation.

Scarce research on subscription marketing practices remains the primary limitation. Existing research suggests that strong connections between subscriber and organisation, heavy product utilisation and/or strong barriers to switching drive customer satisfaction and retention.

Rapid expansion of subscription products should reduce “excess loyalty”, meaning that subscription models' main benefit will be limited to reoccurring revenue. Exceptions occur when consumers are heavily connected to the product or have little provider choice, so allocate their category buying exclusively. New subscription products face myriad challenges. Guidance on effective subscription marketing from sports marketing research and practice is outlined.

By combining research on market structure, marketing empirical generalisations and subscription marketing, this paper guides future research and practice.

Nurse shortage and rising healthcare resource burdens mean that appropriate workforce use is imperative. This paper aims to evaluate whether daily nursing staffing meets ward workload needs.

Nurse attendance and daily nurses' workload capacity in three hospitals were evaluated. Statistical process control was used to evaluate intra‐ward nurse workload capacity and day‐to‐day variations. Statistical process control is a statistics‐based method for process monitoring that uses charts with predefined target measure and control limits. Standardization was performed for inter‐ward analysis by converting ward‐specific crude measures to ward‐specific relative measures by dividing observed/expected. Two charts: acceptable and tolerable daily nurse workload intensity, were defined. Appropriate staffing indicators were defined as those exceeding predefined rates within acceptable and tolerable limits (50 percent and 80 percent respectively).

A total of 42 percent of the overall days fell within acceptable control limits and 71 percent within tolerable control limits. Appropriate staffing indicators were met in only 33 percent of wards regarding acceptable nurse workload intensity and in only 45 percent of wards regarding tolerable workloads.

The study work did not differentiate crude nurse attendance and it did not take into account patient severity since crude bed occupancy was used. Double statistical process control charts and certain staffing indicators were used, which is open to debate.

Wards that met appropriate staffing indicators prove the method's feasibility. Wards that did not meet appropriate staffing indicators prove the importance and the need for process evaluations and monitoring. Methods presented for monitoring daily staffing appropriateness are simple to implement either for intra‐ward day‐to‐day variation by using nurse workload capacity statistical process control charts or for inter‐ward evaluation using standardized measure of nurse workload intensity. The real challenge will be to develop planning systems and implement corrective interventions such as dynamic and flexible daily staffing, which will face difficulties and barriers.

The paper fulfils the need for workforce utilization evaluation. A simple method using available data for daily staffing appropriateness evaluation, which is easy to implement and operate, is presented. The statistical process control method enables intra‐ward evaluation, while standardization by converting crude into relative measures enables inter‐ward analysis. The staffing indicator definitions enable performance evaluation. This original study uses statistical process control to develop simple standardization methods and applies straightforward statistical tools. This method is not limited to crude measures, rather it uses weighted workload measures such as nursing acuity or weighted nurse level (i.e. grade/band).

In sports consumer behaviour literature only a small amount of variance in attendance is explained by motives. One possible explanation for this is the existence of a third factor which moderates this relationship between the motives and attendance. Individuals who strongly identify with a sports team demonstrate distinctly different behavioural patterns from weakly identified individuals. Identification may, therefore, serve as a moderator. Accordingly, two hypotheses are generated: (a) the relationship between motives and attendance intention ranges from weak to moderate; and (b) the overarching construct of Identification (Team Identification) moderates the influence of motives on attendance intention. Participants were 207 United States of America National Collegiate Athletic Association (NCAA) Division IA student-subjects. Instrumentation includes measures of motivation, points of attachment and attendance intention. Through hierarchical Confirmatory Factor Analysis, regression analyses and latent variable scores approach, the results largely support both hypotheses.

The purpose of this paper is to analyse and evaluate Office for Standards in Education (Ofsted) reports on attendance issues within local education authorities' out‐of‐school provision.

A full cohort of Ofsted reports on inspections of out‐of‐school units, often known as pupil referral units (PRUs), undertaken in England in 2003 were scrutinised. The attendance data were then analysed statistically and geographically by region. The regions designated were the north of England, London and the Home Counties, the Midlands and the rest of England.

The findings indicate that unauthorised absence rates in PRUs are more than ten times those reported for primary and secondary schools and for local education authorities (LEAs). Overall, unauthorised absence rates exceed authorised rates throughout a majority of PRUs inspected in England in 2003; the exact opposite to schools. There are considerable variations in rates of authorised and unauthorised absence between PRUs within the same regions and within some LEAs.

Ofsted appear to give more latitude towards attendance issues within PRUs than they do in their inspection reports for schools and LEAs. The implications of these findings are considered along with the need for further research.

This is the first article of its kind to analyse and evaluate the implications of Ofsted reports on attendance issues within LEAs out‐of‐school units.

This paper examines whether increased director workloads are benefiting firms or are causing directors to become too busy, resulting in lower director attendance and weaker firm performance.

This paper conducts empirical analysis of the relationships between meeting frequency, director attendance rates and firm performance using archival data from Australia.

Attendance rates for both outside and inside directors decrease as they are required to attend more meetings. The benefits firms obtain from holding additional meetings are significantly eroded by lower director attendance.

This study brings together the literatures on meeting frequency, director busyness and firm performance to show that increased director workloads are only beneficial to firms if directors do not become too busy to fulfill their obligations to shareholders.

The purpose of this paper is to evaluate the feasibility of delivering the group family nurse partnership (gFNP) programme, which combines elements of the family nurse partnership (FNP) programme and Centering Pregnancy and is offered from early pregnancy to 12 months postpartum to mothers under 25.

A mixed method descriptive feasibility study. Quantitative data from anonymised forms completed by nurses from November 2009 to May 2011 (pilot 1) and January 2012 to August 2013 (pilot 2) reporting referrals, attendance and client characteristics. Qualitative data collected between March 2010 and April 2011 (pilot 1) and November 2012 and November 2013 (pilot 2) from semi-structured interviews or focus groups with clients and practitioners.

There were challenges to reaching eligible clients. Uptake of gFNP was 57-74 per cent, attendance ranged from 39 to 55 per cent of sessions and attrition ranged from 30 to 50 per cent. Clients never employed attended fewest sessions overall compared to those working full time. The group format and the programme’s content were positively received by clients but many struggled to attend regularly. FNP practitioners were positive overall but involving community practitioners (pilot 2) placed more stress on them.

Further feasibility and then cost and effectiveness research is necessary to determine the optimal staffing model.

The content and style of support of the home-based FNP programme, available only to first time mothers under 20, could be offered to women over 20 and to those who already have a child.

A range of interventions is needed to support potentially vulnerable families.

This new complex intervention lacks evidence. This paper documents feasibility, the first step in a thorough evaluation process.

This paper aims to describe how one medical library implemented a new scheduling system, initiated data analysis and modified its regularly scheduled workshop program because of evidence-based decision-making. Academic libraries that struggle with workshop attendance may use this process as a model.

Workshop registration data analysis focused on registrants' affiliation, role and location, and how registrants learned of workshops. Workshop attendance data analysis focused on which workshops, days, times of the day and months had the highest attendance. The analysis led to changes in marketing and targeted scheduling of future workshops by the time of day, day of the week and month of the year.

Data collected for four years, fall 2018 – summer 2022 (12 semesters), shows a steady increase in the number of people attending library workshops. The increase in attendance and ROI experienced after the changes implemented at Ruth Lilly Medical Library (RLML) is significant as libraries often struggle with attendance, marketing and return on investment when offering ongoing educational workshops.

Many libraries offer ongoing workshops with low attendance. This article provides an example of how one library changed software and registration and implemented evidence-based decision-making related to scheduling which may have contributed to an increase in workshop attendance. Other academic libraries might consider adopting similar software and evidence-based decision-making to improve their library workshop service.

The number of people engaging in higher education (HE) has increased considerably over the past decade. However, there is a need to achieve a balance between increasing access and bearing down on rates of non‐completion. It has been argued that poor attainment and failure within the first year are significant contributors to the overall statistics for non‐progression and that, although research has concentrated on factors causative of student withdrawal, less attention has focused on students who fail academically. This study investigated the effects of a number of factors on the academic attainment of first‐year undergraduates within the Faculty of Humanities and Social Sciences at the University of Glamorgan. Results showed that gender and age had only minor impacts upon educational achievement, while place of residence, prior educational attainment and attendance emerged as significant predictors of attainment. Further analysis showed these three factors to be interrelated, with attendance correlating strongly with both entry points and place of residence. In turn, prior attainment was strongly linked to place of residence. Findings may be used to identify and proactively target students at risk of poor academic performance and dropout in order to improve rates of performance and progression.

Many university programs seek to promote faculty diversity by reducing biases in hiring processes. The purpose of this paper is to conduct two studies to test the individual- and department-level impact of a faculty recruitment workshop (FRW) on faculty attitudes toward evidence-based, equitable hiring practices.

Study 1 included 1,188 faculty who had or had not attended an FRW. Respondents were surveyed about their attitudes and their intentions to use specific equitable search practices. The authors assessed the proportion of faculty in each department to test for the impact of department-level workshop attendance on individual faculty attitudes. Study 2 employed a similar design (with 468 faculty) and tested whether effects of workshop attendance are explained by changes in beliefs about social science research.

Faculty had more favorable attitudes toward equitable search strategies if they had attended a workshop or if they were in a department where more of their colleagues had. Workshop attendance also increased intentions to act on two of three recommendations measured, and led to greater belief in evidence-based descriptions of gender biases. Some evidence suggested that these beliefs mediated the influence of the FRW on attitudes.

Because faculty were not randomly assigned to attend the workshop, no strong claims about causality are made.

The present studies demonstrate that an evidence-based recruitment workshop can lead faculty to adopt more favorable attitudes toward strategies that promote gender diversity in hiring.

These studies provide evidence of the role of belief in social science research evidence in explaining the effectiveness of a program designed to increase faculty diversity.