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Article
Publication date: 1 January 1993

Kenneth R. Tillery, Arthur L. Rutledge and R. Anthony Inman

A continuous reorientation towards quality by US firms should be facilitated by the infusion of business and engineering school graduates having a solid conceptual foundation of…

Abstract

A continuous reorientation towards quality by US firms should be facilitated by the infusion of business and engineering school graduates having a solid conceptual foundation of quality and quality management. Examines a sample of the textbooks used in the standard under‐graduate course in production and operations management to assess the coverage and orientation provided towards quality and quality management. While the traditional quality model is still dominant, expanded coverage providing a more balanced view of the operational and strategic faces of quality is seen.

Details

International Journal of Quality & Reliability Management, vol. 10 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 January 1991

Kenneth R. Tillery and Arthur L. Rutledge

Quality will continue to be an issue to the business community in the 1990s. Firms facing the changing demands from their customer groups as well as from their competitors must…

3846

Abstract

Quality will continue to be an issue to the business community in the 1990s. Firms facing the changing demands from their customer groups as well as from their competitors must come to terms as to what “quality” means to there overall business in order to achieve it through their strategies and operating systems. This article looks at two basic areas of this quality concern: the quality‐strategy connection and the quality‐management connection. Each firm′s approach to quality should be unique. The dilemma is matching the firm′s competences and abilities with its customers′ needs within its competitive market. This dilemma can be overcome by providing equal attention to design quality and conformance quality to ensure the strongest link possible between quality and strategy. Then use the Quality‐Management connection to develop a strong customer orientation, integrate quality goals and facilitating mechanisms throughout the process, and focus on prevention of non‐conformance.

Details

International Journal of Quality & Reliability Management, vol. 8 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 June 2004

Arthur L. Rutledge, Kenneth R. Tillery, Bryan Kethley and Kiran J. Desai

In the decade since Tillery, Rutledge and Inman reviewed the treatment of quality management in leading US production and operations management (P/OM) textbooks, attention to…

1316

Abstract

In the decade since Tillery, Rutledge and Inman reviewed the treatment of quality management in leading US production and operations management (P/OM) textbooks, attention to quality, once the watchword and driving force in world business, has faded in both the practitioner and popular press. The ultimate purpose of the present research was to establish the progress, current status, and relevancy of the treatment of quality in current US P/OM textbooks, which remain the principal source of quality information in the undergraduate P/OM core course, preparing most future US managers as well as many international managers of tomorrow. Results of the present study indicate that over the last decade US P/OM textbooks have begun to reflect a more proactive and less reactive approach to quality management. However, results also indicate that current US P/OM textbooks lack relevancy of their quality content to practitioner needs, treat TQM and other holistic approaches to quality management superficially, and have little consistency concerning quality emphases.

Details

International Journal of Quality & Reliability Management, vol. 21 no. 5
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 April 1912

WHILE there is no doubt that the system of issuing books at “net” prices is of great benefit to booksellers, there is also no doubt that, unless care is taken, it is a serious…

Abstract

WHILE there is no doubt that the system of issuing books at “net” prices is of great benefit to booksellers, there is also no doubt that, unless care is taken, it is a serious drain upon a limited book‐purchasing income. A few years ago the position had become so serious that conferences were held with a view to securing the exemption of Public Libraries from the “net” price. The attempt, as was perhaps to be expected, failed. Since that time, the system has been growing until, at the present time, practically every non‐fictional book worth buying is issued at a “net price.”

Details

New Library World, vol. 14 no. 10
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 25 November 2013

Ingo Forstenlechner and Yehuda Baruch

The contemporary nature of careers has changed significantly in Western societies, yet studies on the nature of this change in different cultures are sparse. The aim of this paper…

1011

Abstract

Purpose

The contemporary nature of careers has changed significantly in Western societies, yet studies on the nature of this change in different cultures are sparse. The aim of this paper is to explore how career theories and concepts from Western origin fit the Middle East, particularly within the emerging Arabian Gulf economy, putting in context explanatory propositions expanding the Western view of career theory and applying it to the environment of a rapidly changing society.

Design/methodology/approach

This research uses a conceptual analysis approach.

Findings

Owing to demographic changes, and increasing awareness of the societal, economic and political concerns, the country cannot maintain that implicit promise. The old psychological contract has been breached as the country cannot keep offering similar jobs to the growing number of young people entering the labour market.

Originality/value

This paper is the first aiming to explain emerging Middle Eastern countries' labour markets in their entirety, using existing Western career theories and concepts. Implications for individuals and employers in the global private sector who may consider a move to the Gulf are offered.

Details

Career Development International, vol. 18 no. 6
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 13 February 2017

Yehuda Baruch and Ingo Forstenlechner

The purpose of this paper is to provide a better understanding of expatriation, both firm-initiated and self-initiated. The authors identified factors influencing the motives of…

1458

Abstract

Purpose

The purpose of this paper is to provide a better understanding of expatriation, both firm-initiated and self-initiated. The authors identified factors influencing the motives of expatriates to locate to the Arabian Gulf, and possible factors that may influence their decision to remain.

Design/methodology/approach

Using a qualitative approach, the authors conducted 123 semi-structured interviews with expatriates in the United Arab Emirates, from various backgrounds. These interviews are analyzed based on the thematic analytic approach.

Findings

The authors identified four clusters of reasoning for global assignments to the Gulf and the outcomes of the expatriation. Remuneration was the main motivator cited for the move, but an obstacle for returning to the home country. For Westerners, the second most important factor was career opportunities, whereas for expatriates from Muslim countries it was cultural fit.

Practical implications

The findings may be a valuable source of reference for individuals and for policy makers, employers, HR practitioners, and career counselors to provide an understanding of expatriation in emerging economies.

Originality/value

The paper uses evidence from the Gulf to bridge the gap between current knowledge of expatriation and the context of emerging economies.

Details

Career Development International, vol. 22 no. 1
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 May 1977

The case, briefly reported in the last issue of BFJ, an appeal to a Milk and Dairies Tribunal arising out of a local authority's refusal to grant a licence to a milk distributor…

Abstract

The case, briefly reported in the last issue of BFJ, an appeal to a Milk and Dairies Tribunal arising out of a local authority's refusal to grant a licence to a milk distributor because he failed to comply with a requirement that he should provide protective curtains to his milk floats, was a rare and in many ways, an interesting event. The Tribunal in this case was set up under reg. 16(2) (f), Milk (Special Designation) Regulations, 1963, constituted in accordance with Part I, clause 2 (2), Schedule 4 of the Regulations. Part II outlines procedure for such tribunals. The Tribunal is similar to that authorized by S.30, Food and Drugs Act, 1955, which deals with the registration of dairymen, dairy farms and farmers, and the Milk and Dairies (General) Regulations, 1959. Part II, Schedule 2 of the Act provided for reference to a tribunal of appeals against refusal or cancellation of registration by the Ministry, but of producers only. A local authority's power to refuse to register or cancellation contained in Part I, Schedule 2 provided for no such reference and related to instances where “public health is or is likely to be endangered by any act or default” of such a person, who was given the right of appeal against refusal to register, etc., to a magistrates' court. No such limitation exists in respect of the revoking, suspending, refusal to renew a licence under the Milk (Special Designation) Regulations, 1963; an appeal against same lies to the Minister, who must refer the matter to a tribunal, if the person so requests. This occurred in the case under discussion.

Details

British Food Journal, vol. 79 no. 5
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 March 1997

G. Philip Rutledge

Twenty years after enactment of the US Foreign Corrupt Practices Act, official corruption and corruption in the financial markets again figures prominently on many government…

Abstract

Twenty years after enactment of the US Foreign Corrupt Practices Act, official corruption and corruption in the financial markets again figures prominently on many government agendas, has been the subject of several recent international actions and has attracted the interest of the media.

Details

Journal of Financial Crime, vol. 5 no. 1
Type: Research Article
ISSN: 1359-0790

Article
Publication date: 1 February 1989

Magda El‐Sherbini

The conflict between Iran and Iraq is not new; it dates from long before September 1980. In fact, the origins of the current war can be traced to the battle of Qadisiyah in…

Abstract

The conflict between Iran and Iraq is not new; it dates from long before September 1980. In fact, the origins of the current war can be traced to the battle of Qadisiyah in Southern Iraq in 637 A.D., a battle in which the Arab armies of General Sa'd ibn Abi Waqqas decisively defeated the Persian army. In victory, the Arab armies extended Islam east of the Zagros Mountains to Iran. In defeat, the Persian Empire began a steady decline that lasted until the sixteenth century. However, since the beginning of that century, Persia has occupied Iraq three times: 1508–1514, 1529–1543, and 1623–1638. Boundary disputes, specifically over the Shatt al‐Arab Waterway, and old enmities caused the wars. In 1735, belligerent Iranian naval forces entered the Shatt al‐Arab but subsequently withdrew. Twenty years later, Iranians occupied the city of Sulimaniah and threatened to occupy the neighboring countries of Bahrain and Kuwait. In 1847, Iran dominated the eastern bank of the Shatt al‐Arab and occupied Mohamarah in Iraq.

Details

Reference Services Review, vol. 17 no. 2
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 April 1986

An odd‐sounding expression recently introduced into the language, derived from the passage of events, Privatization, introduced as a rescue operation for sections of public and…

Abstract

An odd‐sounding expression recently introduced into the language, derived from the passage of events, Privatization, introduced as a rescue operation for sections of public and nationalised industry to hand them over to private enterprise to avoid their destruction and smothering by the unholy wedlock of trade unionism and weak, inefficient management. It frequently met with the opposition of unions and sections of staff. Efforts have been made to sabotage the take‐over and operation of the services by private firms, occasionally making them impossible to operate. This elementary operation was expected to achieve even greater success in the sections taken over and reduced the room for destructive manoeuvring by ajitator, much of which was caused independent of the unions. In the public services some of the antics between rival factions bordered on the ludicrous.

Details

British Food Journal, vol. 88 no. 4
Type: Research Article
ISSN: 0007-070X

1 – 10 of 25