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Article
Publication date: 29 August 2022

Hannah Vivian Osei, Isaac Atta Junior Ampofo and Angelina Osei

When pluralistic ignorance about cyberloafing is increased, individuals engage more in cyberloafing. Cyberloafing has become a great challenge in business organisations, and it is…

Abstract

Purpose

When pluralistic ignorance about cyberloafing is increased, individuals engage more in cyberloafing. Cyberloafing has become a great challenge in business organisations, and it is believed that many organisations do not complete their daily activities as a result of employee cyberloafing. Using the social norms theory as the main theoretical framework, the current study aims to assess the effects of prescriptive social norms on employee cyberloafing with the moderating effects of power distance and co-worker interdependency.

Design/methodology/approach

The data sample included 237 employees from six large organisations in the service sector. This study used a survey to collect data at different times and analysed the data using hierarchal regression and Hayes Process Macro.

Findings

Findings revealed that there exists a positive and significant impact of supervisors' approval of cyberloafing on employees' cyberloafing. Co-workers' approval of cyberloafing does not have any impact on employee cyberloafing. Power distance was found to moderate the relationship between supervisors' approval of cyberloafing and employees' cyberloafing. However, co-workers' interdependency did not moderate the relationship between co-workers' approval of cyberloafing and employees' cyberloafing.

Originality/value

This research examines employees' cyberloafing behaviours and highlights the adverse consequences of prescriptive social norms in a work environment characterised by co-workers' interdependence and power distance.

Details

International Journal of Organization Theory & Behavior, vol. 25 no. 3/4
Type: Research Article
ISSN: 1093-4537

Keywords

Article
Publication date: 9 November 2015

Ryan P. Jacobson, Kathryn J. L. Jacobson and Jacqueline N. Hood

The purpose of this paper is to examine the extent to which perceptions of injunctive and descriptive norms for workplace organizational citizenship behaviors (OCBs) affect an…

1941

Abstract

Purpose

The purpose of this paper is to examine the extent to which perceptions of injunctive and descriptive norms for workplace organizational citizenship behaviors (OCBs) affect an individual’s frequency of performing such behaviors. The study also explores whether the effects of norm perceptions are moderated by the individual’s need to belong (NTB) to social groups.

Design/methodology/approach

Hierarchical regression analysis was used to analyze data from 77 employed MBA students. Perceptions of OCB norms and NTB were assessed with an initial survey. Eight weeks later, a second survey assessed the individual frequency of OCBs.

Findings

Descriptive norms, injunctive norms, and NTB independently predicted OCB frequency. Additionally, NTB moderated the effects of injunctive norm perceptions. The injunctive norm was particularly influential for employees high in NTB.

Research limitations/implications

Limitations of this study include its cross-sectional nature and the possibility of common method bias.

Practical implications

Study results indicate that managers can encourage OCBs by drawing attention to the prevalence of OCBs in the workplace (descriptive norm) and by showing approval of OCBs (injunctive norm). Hiring those with high NTB will also increase OCBs and enhance the effects of any effort on management’s part to signify approval of OCBs. OCBs can also be encouraged through new employee orientation and training that emphasizes the descriptive and injunctive norms for OCBs.

Originality/value

This is the first study to demonstrate social norms and NTB as predictors of workplace OCBs. This study also provides the first evidence that the effects of injunctive norms are moderated by NTB.

Details

Journal of Managerial Psychology, vol. 30 no. 8
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 13 May 2014

Emil Inauen

With their specific characteristics, religious orders provide an interesting environment that can be used to deepen the understanding and dynamics of work motivation in the public…

Abstract

Purpose

With their specific characteristics, religious orders provide an interesting environment that can be used to deepen the understanding and dynamics of work motivation in the public sector. The paper aims to discuss this issue.

Design/methodology/approach

The paper empirically investigates the levels and kinds of motivation (from extrinsic to intrinsic) in different religious orders, and analyze some major factors of influence. A broad survey of monastic leaders offers a unique data set to analyze the influence of constitutions and traditions on motivation in a quantitative and comparative way. The theoretical foundations are based upon self-determination theory (SDT), formalization and public service motivation.

Findings

The paper shows that even the most constrained and hierarchically structured communities succeed in preventing a crowding out of self-determined motivation. On the one hand, this can be ascribed to the influence of faith and religion. On the other hand, and this is the focus of the paper, the analysis suggests that if norms and structures are approved and considered essential, a crowding-out effect is absent, and motivation levels can be maintained.

Research limitations/implications

This study has an explorative character; it is intended to provide interest for further research. Because of the particular position of religious orders, and equally because of the relatively small sample and few variables concerning the approval of rules and traditions, further investigations in other settings are needed.

Practical implications

An alternative path to increase public service motivation comes into play. The negative effects of little or no autonomy and strict regulation in an organization's daily routines can be tempered by a conscious composition and awareness of governance, i.e. an understanding of and agreement upon constitutions, rules and traditions.

Originality/value

The approval of constitutions and traditions has received little study, yet offers new insights into public service motivation, SDT and formalization.

Book part
Publication date: 15 January 2010

Daniel McFadden

This paper discusses the influence of human sociality on choice behavior, through association with social networks and the influence of these networks on constraints, perceptions…

Abstract

This paper discusses the influence of human sociality on choice behavior, through association with social networks and the influence of these networks on constraints, perceptions, preferences, and decision-making processes. The paper discusses ways to incorporate these factors into choice models, while retaining the aspects of the theory of individual rationality that are predictive. Finally, the paper outlines an econometric method for solving the “reflection problem” of determining whether social affiliations follow preferences, or preferences follow social affiliations, by distinguishing opportunity-based and preference-based motivations for association with social networks.

Details

Choice Modelling: The State-of-the-art and The State-of-practice
Type: Book
ISBN: 978-1-84950-773-8

Article
Publication date: 27 April 2010

Zahra Tohidinia and Mohammad Mosakhani

This paper aims to evaluate the influence of different factors on knowledge donation and collection. The examined factors are among those determinants which comprise different…

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Abstract

Purpose

This paper aims to evaluate the influence of different factors on knowledge donation and collection. The examined factors are among those determinants which comprise different aspects of knowledge sharing behaviour in an organisational context.

Design/methodology/approach

Based on the widely accepted theory of planned behaviour (TPB), we tried to develop a comprehensive model. The model covered different individual and organisational factors. Responses to a total of 502 questionnaires were considered. Structural equation modelling was then used to test the research model and hypotheses.

Findings

This research evaluated the influence of a series of potential factors on knowledge sharing behaviour. While perceived self‐efficacy and anticipated reciprocal relationships had a positive impact on attitude toward knowledge sharing, expected extrinsic rewards did not show a significant relationship with this variable. Organisational climate had a positive impact on subjective norms about knowledge sharing. In addition, the level of information and communication technology usage reflected a positive effect on knowledge sharing behaviour. Finally, significant relationships were found between the TPB elements.

Originality/value

This paper has tried to provide a comprehensive understanding about knowledge sharing facilitators in the oil industry. Since there was a lack of such research in an Iranian context, this paper can provide theoretical basis for future researches as well as practical implications for managers and practitioners.

Details

Industrial Management & Data Systems, vol. 110 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Book part
Publication date: 27 April 2004

Cathryn Johnson

Before addressing these three issues, I provide some background on the key theoretical approaches to legitimacy employed in this volume: two legitimacy theories in social…

Abstract

Before addressing these three issues, I provide some background on the key theoretical approaches to legitimacy employed in this volume: two legitimacy theories in social psychology and institutional theory in organizational analysis. Virtually every contributor draws upon at least one of these theories; several authors draw upon two of these theories, offering a way to bridge them and/or apply them to a substantive concern.

Details

Legitimacy Processes in Organizations
Type: Book
ISBN: 978-0-76231-008-1

Article
Publication date: 13 May 2022

Meenakshi Handa and Parul Ahuja

The internet has provided a gamut of benefits to consumers. The digital world, however, also provides space for various illegal or unethical consumer activities. Consumers may not…

Abstract

Purpose

The internet has provided a gamut of benefits to consumers. The digital world, however, also provides space for various illegal or unethical consumer activities. Consumers may not always be fully aware of the unethical or illegal nature of some of the online activities that they engage in. This study aims to examine the questionable side of online consumer behaviour in an emerging market where internet penetration and smart phone accessibility is rapidly expanding. Using a third-person technique, this study attempts to empirically capture the perceptions of Indian adults regarding the prevalence of various questionable online activities such as unauthorized downloading of digital content, spreading fake news/misinformation and fraudulent returns and to understand the extent to which these respondents believe that such actions are acceptable or illegal and unethical.

Design/methodology/approach

An online questionnaire was used to collect primary data from 212 consumers. Non-probability convenience and snowball sampling was used for the purpose.

Findings

Unauthorized watching or downloading of online content is reported to be the most prevalent among the various types of questionable behaviours examined. However, it is behaviours such as fraudulent returns and spreading misinformation through online channels which are considered to be the most unethical or illegal. Certain behaviours which may be deemed to be unethical and illegal nevertheless are seen as acceptable. Significant differences between demographics in the case of several of the unethical activities are reported.

Research limitations/implications

This study examines the grey and dark side of online behaviours among consumers in an emerging market and points to the need for action on several fronts to increase consumer awareness and sensitivity about the unethical or illegal nature of some of their online activities and the implications for multiple stakeholders. Based on the findings of this study, recommendations directed at consumers, marketers and policymakers are discussed.

Originality/value

Although the benefits of online communication channels have been extensively studied, their ability to facilitate certain unethical and even illegal activities is an under-researched area. The inclination to engage in these types of questionable behaviours may have been exacerbated by the restrictions imposed by the COVID-19 pandemic. This study highlights the importance of research on various grey consumer activities in the digital space and paves the way for further investigations by identifying online actions which are considered as most prevalent and/or unethical and illegal.

Details

Journal of Information, Communication and Ethics in Society, vol. 20 no. 4
Type: Research Article
ISSN: 1477-996X

Keywords

Abstract

Details

Mandatory and Discretional Non-financial Disclosure after the European Directive 2014/95/EU
Type: Book
ISBN: 978-1-83982-504-0

Article
Publication date: 11 June 2020

Sylvie Héroux, Anne Fortin and Céline Goupil

This study aims to identify sociocognitive determinants of managers' adherence to the expense report approval control. A behavioral view of control was adopted, drawing on the…

Abstract

Purpose

This study aims to identify sociocognitive determinants of managers' adherence to the expense report approval control. A behavioral view of control was adopted, drawing on the theory of planned behavior.

Design/methodology/approach

Managers authorized to approve subordinates' expense reports in three large organizations were surveyed.

Findings

Results indicate that managers' perception of overall consequences (for the organization or for themselves) resulting from their adherence to the expense report approval control (attitude) and their perception of control over the approval (perceived behavioral control) are positively related to their intention to adhere to the expense report approval control, while their perceived pressures from important referents in that matter (subjective norm) are not.

Research limitations/implications

By adopting a behavioral view of control to examine individual-level adherence, this study contributes to the accounting literature. By focusing on a positive response to control (adherence), it contributes specifically to the literature on control effectiveness and acts as a counterpoint to the abundant literature on negative control responses such as fraud.

Practical implications

Results could help organizations identify motivations and barriers to managers' adherence to expense report approval control. This could help reduce losses, improve asset safeguarding and provide insights into the understanding of behavioral/individual factors that can influence the application of other control policies and procedures.

Originality/value

The study defines and measures the “adherence” construct in a control context.

Details

Journal of Applied Accounting Research, vol. 21 no. 3
Type: Research Article
ISSN: 0967-5426

Keywords

Article
Publication date: 12 August 2019

Akshaya Vijayalakshmi, Russell Laczniak and Deanne Brocato

This study aims to uncover in-depth examples of how emergent media affects parents’ views and socialization efforts. The study examines these views and efforts in the context of

Abstract

Purpose

This study aims to uncover in-depth examples of how emergent media affects parents’ views and socialization efforts. The study examines these views and efforts in the context of violent commercials.

Design/methodology/approach

The authors collected data for this paper using two studies. In Study 1, they collected data from the internet. Comments related to “violent ads” or “violent commercials” were collated and analyzed. For Study 2, they conducted in-depth interviews with mothers on their views on parental mediation and impact of media on their children.

Findings

The internet data helped develop a parental definition of violent ads and identify that parents lie on a continuum regarding their concerns about violent commercials. Further in-depth questioning of parents on the above finding led to the identification of four clusters of parents. “Media managers” attempt to control and restrict their child’s media environment while educating their child about the effects of violent commercials. “Enablers” spend abundant time co-viewing primetime TV while engaging their child in conversations on violence, but not on violent ads. To maintain harmony in the household, “Harmonizers” merely restrict viewing of violent commercials without educating their child about its effects. Finally, “Agent evaluators” are likely to co-view violent commercials, without discussing them with their child.

Research limitations/implications

First, several of the parental segments (media managers, enablers and harmonizers) tend to note some concerns with violence in advertising. Importantly, this concern for violence appears to be limited to gore and use of physical weapon. Second, while parents do not have homogenous views on violent ads, those who are concerned also have differing roots of concern. This influences their mediation efforts. Third, socialization is bi-directional at times.

Practical implications

Many parents do not approve are the use of physical violence, use of weapons and depiction of blood/gore even in ads for movies or videogames. Advertisers might be wise to avoid such content in ads directed to children. Second, if media and marketing managers could plan to sponsor TV shows (vs placing violent ads) that offer ad-free program time, parents might respond positively. Third, as socialization is bi-directional, advertisers could consider using ad scenarios where parents and children engage with the pros and cons of a certain product or content, thus enabling parent-child conversations to make an informed decision.

Social implications

Many parents notice violence in ads; policymakers could consider developing ratings for ads that consider the amount and type of violence while rating an ad. Second, a focus on increasing parental awareness on the harms of constantly exposing children to violent commercials might change the views of some parents who currently believe that a few or no violent commercials are being aired during children’s programs. Finally, parents envisage a greater role for media in their lives, and policymakers will have to suggest ways to effectively integrate media content in one’s lives rather than just suggest bans or restrictions.

Originality/value

The contributions of this paper include viewers’ (vs researchers’) definition of violent commercials, showcasing that parents are likely to manage media using new media options such as Netflix, and some parents are likely to co-create rules with their children.

Details

Journal of Consumer Marketing, vol. 36 no. 5
Type: Research Article
ISSN: 0736-3761

Keywords

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