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1 – 10 of over 24000
Article
Publication date: 24 May 2022

Naval Garg and Manju Mahipalan

The present study aims to explore the intergenerational differences in the virtue of appreciation. The construct of appreciation takes a broadened perspective with six…

Abstract

Purpose

The present study aims to explore the intergenerational differences in the virtue of appreciation. The construct of appreciation takes a broadened perspective with six dimensions of “have” focus, awe, ritual, present moment, loss/adversity and interpersonal appreciation. Four different generations are studied – baby boomers (above 55 years), pre-millennial or Generation X (41–55 years), millennial or Generation Y (23–39 years) and post-millennial or Generation Z (below 23 years).

Design/methodology/approach

The collected data is analyzed in two stages. First, the adaptability of the scale is examined using exploratory factor analysis, confirmatory factor analysis, reliability and validity estimates. And in the second stage, the variations in appreciation scores are explored using ANOVA and post hoc analysis.

Findings

The results reveal statistically significant intergenerational differences among four subscales of appreciation, i.e. “have” focus, awe, present moment and loss/adversity. Only one subscale of appreciation, i.e. ritual, does not vary significantly across respondents of different generations. Also, younger generations have lesser scores on subscales of appreciation than older generations. Thus, it seems that older generations are generally more appreciative than younger generations.

Originality/value

The present study, to the best of the authors’ knowledge, could be the first research that examines the variation among generations for the experience of broader construct of appreciation within the Indian context.

Details

Social Responsibility Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1747-1117

Keywords

Book part
Publication date: 14 August 2014

Merja Fischer

This chapter provides novel theory that explicates how positive emotions of four actors (supervisors, employees, peers, and customers) in the service profit chain can…

Abstract

This chapter provides novel theory that explicates how positive emotions of four actors (supervisors, employees, peers, and customers) in the service profit chain can foster the creation of positively deviant service businesses. It is suggested to incorporate studies and theories of positive organizational scholarship and particularly studies on positive emotions to the services marketing literature. This chapter elucidates how positively deviant behaviors, such as expressions of appreciation, helping others, gratitude, trustworthiness, and unselfishness, can foster the creation of such positively deviant performances that may generate supreme customer experience. These four positively deviant performances are trust in self and others, feeling of oneness, creativity, and seeing the bigger picture. The suggestion is that these positively deviant performances create climate for positivity in the supplier–customer interaction and foster the co-creation of mutual value in service businesses.

Article
Publication date: 9 April 2019

Feng Xu, Benhua Xu, Verl Anderson and Cam Caldwell

Humility as an important factor for leaders was identified by Collins (2001) and his colleagues in an extensive research project about the leadership qualities of the…

Abstract

Purpose

Humility as an important factor for leaders was identified by Collins (2001) and his colleagues in an extensive research project about the leadership qualities of the leaders of companies that transitioned from “good” to “great.” This paper is an empirical study of six factors closely associated with humility and leadership and the purpose of this paper is to identify how Chinese business students and Chinese employees perceive the importance of six factors associated with humility as enlightened leadership.

Design/methodology/approach

This paper summarizes recent research about humility and leadership and suggests seven hypotheses about the importance of six factors associated with humility as enlightened leadership.

Findings

This study confirms that Chinese respondents affirmed the value of all six factors and identified the statistical significance of three of the factors studied.

Research limitations/implications

A limitation of this study is that it is exploratory in nature and contained many factors that made conducting factor analysis indeterminable. The practical implications of this study are that it provides confirming information about understanding the value system and priorities of Chinese employees and future workers when multi-national companies interact with Chinese partners.

Originality/value

This study provides valuable information about the six factors associated with humility as enlightened leadership. This study is the first of its kind that empirically tests Chinese attitudes associated with humility and leadership.

Details

Journal of Management Development, vol. 38 no. 3
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 March 2001

Robert F. Russell

This paper reviews the existing literature regarding values in leadership. It identifies issues relating to both personal values and organizational values. The literature…

40962

Abstract

This paper reviews the existing literature regarding values in leadership. It identifies issues relating to both personal values and organizational values. The literature indicates that values affect leader behavior, as well as organizational performance. The paper also provides an overview of servant leadership theory and extrapolates applications of the values in leadership literature to three aspects of servant leadership: trust; appreciation of others; and empowerment. Values constitute the foundation of servant leadership. Fundamentally, leader values may be the underlying factors that separate servant leaders from all other leadership types.

Details

Leadership & Organization Development Journal, vol. 22 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 17 December 2021

Naval Garg and Sarika Kumari

Technology has become all-pervasive and one of the essential requirements of life. The blessings of science and technology are countless, and today, it is almost…

Abstract

Purpose

Technology has become all-pervasive and one of the essential requirements of life. The blessings of science and technology are countless, and today, it is almost impossible to imagine life without applications of technology. And at the same time, positive psychologists have advocated practicing gratitude for the betterment of personal and professional growth and development. But ironically, the area of gratitude toward technology remains unexplored. The purpose of this study is to investigate the difference in gratitude for the technological and non-technological aspects of life.

Design/methodology/approach

The first study compared gratitude for three parameters – sense of abundance, social appreciation and appreciation for others. The second study was based on the “counting blessing” exercise, in which respondents were asked to write five things for which they feel grateful in life. The Friedman test and Wilcoxon signed-rank test were used to compare the ranked data. In the third study, respondents were distributed into two groups. Both groups were given a puzzle to solve; first, group members were informed that they would interact with other human beings, and the second group was informed that they would interact with bots.

Findings

All three studies concluded that respondents are relatively less grateful for the contributions of technologies.

Originality/value

This is probably the first study that investigated gratefulness for technology.

Details

Social Responsibility Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 23 August 2011

Nikleia Eteokleous

This study seeks to evaluate the application of a social‐virtual curriculum delivered through in‐classroom and web‐based activities, aiming to develop youth's…

1122

Abstract

Purpose

This study seeks to evaluate the application of a social‐virtual curriculum delivered through in‐classroom and web‐based activities, aiming to develop youth's social‐cultural skills, cultural competency and multicultural awareness. Specifically, the study evaluates the overall impact of the curriculum to the participating youth's Universality‐Diversity Orientation, diversity of contact, relativistic appreciation (RA) and comfort with differences. It examines the influence of gender, ethnicity and religion to the aforementioned variables. Finally, it aims to identify the role of the curriculum and the Web 2.0 in promoting multiculturalism and multicultural education and in changing youth's perceptions, and attitudes towards others.

Design/methodology/approach

A quantitative approach was applied, using the Miville‐Guzman Universality‐Diversity Scale that measures an individual's Universal‐Diverse Orientation. Descriptive (frequencies, percentages, means, standard deviations and Cronbach's alpha) and inferential (the independent t‐test, the paired‐sample t‐test and the one‐way analysis of variances) statistics were conducted. Questionnaires were given to 303 students. The pre‐measurement took place in April 2008 (70 per cent response rate) and the post‐measurement took place in June‐July 2009 (45 per cent response rate).

Findings

The study discusses the impact of the social‐virtual curriculum, the influence of gender, ethnicity and religion, the role of the social‐virtual curriculum and the Web 2.0 tools in promoting multiculturalism and multicultural education and in changing youth's beliefs, perceptions and attitudes towards others and the new learning, collaboration and communication culture established.

Originality/value

The study constitutes the foundation for further research to be conducted regarding the educational use of Web 2.0 tools, the in‐depth examination of the application of the educational networking within the school curriculum.

Details

Multicultural Education & Technology Journal, vol. 5 no. 3
Type: Research Article
ISSN: 1750-497X

Keywords

Article
Publication date: 23 August 2021

Richard Badham

Taking issue with the predominance of reviews of James March’s writings that focus on his technical contributions to organizational studies, this study aims to emphasize…

Abstract

Purpose

Taking issue with the predominance of reviews of James March’s writings that focus on his technical contributions to organizational studies, this study aims to emphasize the central significance and contemporary relevance of his critical reflections on the meaning of life and work in modern organizations.

Design/methodology/approach

The paper uses a novel framework illustrated by extensive original quotations for capturing and making more accessible March’s profound contribution to organization studies. His work on organizational behaviour and decision-making is viewed as identifying and grappling with three key paradoxes of modernity: of rationality, performance and meaning. His prescriptions on how to handle and address these paradoxes are explored through a focus on his reflections on the poetry of leadership.

Findings

Whilst March himself emphasized that not all of his insights can be captured in an article level overview, March, his collaborator Olsen and others who worked with and studied under him have confirmed the accuracy of the review and the value of the enterprise.

Practical implications

Capturing March’s advocacy of sensible foolishness and playful seriousness in the face of ambiguity, uncertainty and contestation hopefully contribute to enhancing practitioners’ “lightness of being” in coping with and finding meaning in challenging environments.

Originality/value

Through the range of ideas covered, the framework used and the extensive use of March’s own worlds, the study, hopefully, communicates the depth and richness of March’s humanitarian enterprise and the “playfully serious spirit” that he advocates and exemplifies – in a way that is often omitted from narrower, more technical and somewhat dry treatments of his work.

Details

Journal of Management History, vol. 28 no. 1
Type: Research Article
ISSN: 1751-1348

Keywords

Article
Publication date: 7 August 2017

George Gotsis and Katerina Grimani

Inclusion is of critical importance to creating healthier workplaces, if the ongoing dynamic of workforce diversity is taken for granted. The purpose of this paper is to…

3872

Abstract

Purpose

Inclusion is of critical importance to creating healthier workplaces, if the ongoing dynamic of workforce diversity is taken for granted. The purpose of this paper is to designate the role of spiritual leadership in fostering more humane and inclusive workplaces.

Design/methodology/approach

The authors review the extant literature on two distinct research streams, inclusion and inclusive leadership, and spiritual leadership, elaborate a mediation model, identify antecedents and outcomes, and articulate a set of propositions reflecting key findings.

Findings

The authors advance a conceptual model according to which inclusive practices founded on spiritual values will mediate the positive relationship between spiritual leadership and a climate for inclusion. They argue that calling and membership as components of spiritual wellbeing will reinforce employees’ experience of both uniqueness and belongingness, thus affecting their perceptions of inclusion and inducing multi-level beneficial outcomes.

Practical implications

Spiritual leadership assumes a preeminent role in embracing and valuing diversity: it embodies a potential for positioning inclusive ideals more strategically, in view of enabling employees unfold their genuine selves and experience integration in work settings.

Social implications

Spiritual leadership helps inclusive goals to be situated in their societal context; inclusion is thus viewed as both an organizational and societal good, embedded in social contexts, and pertinent to corporate vision, mission and philosophy.

Originality/value

The paper examines spiritual leadership as a predictor of climates for inclusion. Drawing on spiritual values, spiritual leaders display a strong potential for inclusion, facilitating diverse employees to experience feelings of both belongingness and uniqueness in work settings that assume high societal relevance.

Details

Personnel Review, vol. 46 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 11 October 2011

Cynthia M. Webster and Vanessa A. Rennie

Some consumption activities are inherently interesting, pleasurable, gratifying and potentially important to consumers' lives. The primary aim of this paper is to further…

3046

Abstract

Purpose

Some consumption activities are inherently interesting, pleasurable, gratifying and potentially important to consumers' lives. The primary aim of this paper is to further understanding of the role pleasurable consumption plays in consumers' lives.

Design/methodology/approach

To explore consumer value in pleasurable consumption experiences, the consumer value typology in conjunction with the subjective personal introspection (SPI) approach, is applied to experiences captured in travel photographs.

Findings

Analysis identifies all eight consumer value types with play, aesthetics and, surprisingly, spirituality the most evident. Pleasure is shown as much more than immediate, self‐gratification. Issues of competency, both active effort and appreciation of others' abilities, individual growth and development as well as sharing and feelings of relatedness are all important components of pleasure.

Research limitations/implications

The use of consumer value as a conceptual framework in combination with a reflective tool such as SPI suggests not only alternative approaches for future research into pleasurable consumption, but also indicates some innovative strategies to put into practice.

Practical implications

Communicating the different value types prior to consumption and incorporating active reflection, possibly could assist in improving consumers' enjoyment of their experiences which, in turn, could reduce post‐purchase dissonance. Besides being used as a promotional tool to increase customer satisfaction, the consumer value framework could facilitate product bundling and possibly expand product benefits.

Originality/value

The paper illustrates the multidimensional nature of pleasure through two research methods infrequently used, SPI and the photo essay, positioning both as valuable tools for exploring and enhancing pleasurable consumption.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 5 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 6 July 2020

Naval Garg, Anuradha Jain and B.K. Punia

The purpose of this study is to investigate the linkage between gratitude and leadership among university teachers. It also tended to examine mediating and moderating…

Abstract

Purpose

The purpose of this study is to investigate the linkage between gratitude and leadership among university teachers. It also tended to examine mediating and moderating effect of social intelligence amidst the relationship between gratitude and leadership. As social intelligence is a multi-dimensional concept, this paper explored mediating and moderating effect of three dimensions of social intelligence, i.e. social awareness, social skills and social information processing.

Design/methodology/approach

Mediation effect was examined with help of Baron and Kenny’s (1986) technique, Sobel test and bootstrapping estimates. Significance of interaction between independent variable (gratitude) and moderator (social intelligence) was investigated for moderation analysis.

Findings

The findings reported partial mediating effect of all three dimensions of social intelligence. No significant moderation effect was observed.

Originality/value

This is one of the pioneer studies that explored interrelationship between gratitude, social intelligence and leadership among Indian University teachers.

Details

International Journal of Organizational Analysis, vol. 29 no. 2
Type: Research Article
ISSN: 1934-8835

Keywords

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