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Article
Publication date: 1 June 2005

Xiaohong Liu, Da Ruan and Yang Xu

For an enterprise, the competence of human resource is more important than the intellect or the basic quality of human resource. This paper aims to present a competence…

3487

Abstract

Purpose

For an enterprise, the competence of human resource is more important than the intellect or the basic quality of human resource. This paper aims to present a competence appraisement model of human resource in an enterprise.

Design/methodology/approach

The paper puts forward the appraisement index architecture of enterprise human resource competence on the foundation of adopting the concept and models of competence, and establishes a general model of the enterprise human resource competence appraisement.

Findings

The results obtained in this paper provide a foundation to establish a relatively reasonable and efficient enterprise appraisement system of human resources.

Originality/value

The research offers information about the enterprise appraisement information processing system of human resources.

Details

Journal of Enterprise Information Management, vol. 18 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 7 April 2015

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution…

1122

Abstract

Purpose

In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution, packaging, labeling, warehousing, freight forwarding and order fulfillment. The demand of third-party logistics (3PL) provider becomes an increasingly important issue for corporate seeking improved customer service, operational efficiency, logistics costs as well as capital expenditure reduction. However, choosing a proper 3PL provider is a kind of multi-criteria decision making problem under consideration of complicated criteria hierarchy. Therefore, it seems necessary to develop an efficient appraisement module towards performance evaluation as well as selecting the best 3PL provider. The paper aims to discuss these issues.

Design/methodology/approach

The present paper proposes a fuzzy based appraisement platform for evaluation and selection of 3PL providers. The theory behind interval-valued fuzzy numbers (IVFNs) has been utilized to aid the said decision-modeling. Based on two appraisement modules for 3PL evaluation; empirical data have been analyzed to validate case application.

Findings

The proposed method has been found efficient for solving the group decision-making problem under uncertain environment due to vagueness, ambiguity associated with decision-makers’ subjective judgment. The proposed appraisement platform has been explored by an Indian automobile part manufacturing company at eastern part of India. 3PL providers have been evaluated individually to check their performance level with respect to various evaluation attributes. Apart from estimating overall performance metric, the model presented here can identify ill-performing areas which necessitate future attention.

Originality/value

The major contributions of this work have been summarized as follows: First, development and implementation of an efficient decision-making procedural hierarchy to support 3PL evaluation and selection. Second, an overall performance metric has been introduced. Third, concept of IVFNs has been efficiently explored to facilitate such a appraisement cum selection decision making. Final, the appraisement index system has been extended with the capability to search ill-performing areas which require future progress.

Details

Benchmarking: An International Journal, vol. 22 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 29 April 2014

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In recent years, stimulated environmental awareness (green consciousness) has favored the emergence of the green supply chain paradigm. Therefore, apart from traditional supplier…

Abstract

Purpose

In recent years, stimulated environmental awareness (green consciousness) has favored the emergence of the green supply chain paradigm. Therefore, apart from traditional supplier selection criterions, green criteria are necessarily to be incorporated in the supplier selection problem. In this context, the present study aims to highlight an efficient supplier appraisement platform by considering green performance criteria, in fuzzy environment.

Design/methodology/approach

The present work exhibits an efficient fuzzy-based supplier performance assessment system using generalized trapezoidal fuzzy numbers set. A fuzzy overall evaluation index has been estimated towards assessing suppliers' green performance extent, thus facilitating supplier appraisement cum selection decision-making.

Findings

The proposed method has been found efficient for solving the group decision-making problem under uncertain environment due to vagueness, ambiguity associated with decision-makers' subjective judgment. The proposed appraisement platform has been explored by an Indian automobile part manufacturing company at eastern part of India. Suppliers have been evaluated individually to check their performance level with respect to green attributes. Apart from estimating overall performance metric, the model presented here can identify ill-performing areas that necessitate future attention.

Originality/value

The major contributions of this work have been summarized as follows: Development and implementation of an efficient decision-making procedural hierarchy to support suppliers' green performance extent evaluation. An overall performance metric has been introduced. Concept of generalized trapezoidal fuzzy numbers has been efficiently explored to facilitate such an appraisement cum selection decision-making. The appraisement index system has been extended with the capability to search ill-performing areas that require future progress.

Details

Benchmarking: An International Journal, vol. 21 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 2 February 2015

Santosh Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

Supply chain performance (SCP) extent can be attributed as a function of multiple criteria/attributes. Most of the criterions/attributes being intangible in nature; SCP…

1237

Abstract

Purpose

Supply chain performance (SCP) extent can be attributed as a function of multiple criteria/attributes. Most of the criterions/attributes being intangible in nature; SCP appraisement relies on the subjective judgment of the decision makers. Moreover, quantitative appraisement of SCP appears to be very difficult due to involvement of ill-defined (vague) performance measures as well as metrics. The purpose of this paper is to develop an efficient decision support system (DSS) to facilitate SCP appraisement, benchmarking and related decision making.

Design/methodology/approach

This study explores the concept of fuzzy logic in order to tackle incomplete and inconsistent subjective judgment of the decision makers’ whilst evaluating supply chain’s overall performance. Grey relational analysis has been adopted in the later stage to derive appropriate ranking of alternative companies/enterprises (in the same industry) in view of ongoing SCP extent.

Findings

In this work, a performance appraisement index system has been postulated to gather evaluation information (weights and ratings) in relation to SCP measures and metrics. Combining the concepts of fuzzy set theory, entropy, ideal and grey relation analysis, a fuzzy grey relation method for SCP benchmarking problem has been presented. First, triangular fuzzy numbers and linguistic evaluation information characterized by triangular fuzzy numbers have been used to evaluate the importance weights of all criteria and the superiority of all alternatives vs various criteria above the alternative level. Then, the concept of entropy has been utilized to solve the adjusted integration weight of all objective criteria above the alternative level. Moreover, using the concept of the grey ration grades, various alternatives have been ranked accordingly.

Originality/value

Finally, an empirical example of selecting most appropriate company has been used to demonstrate the ease of applicability of the aforesaid approach. The study results showed that this method appears to be an effective means for tackling multi-criteria decision-making problems in uncertain environments. Empirical data have been analysed and results obtained thereof, have been reported to exhibit application potential of the said fuzzy grey relation based DSS in appropriate situation.

Details

Grey Systems: Theory and Application, vol. 5 no. 1
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 28 January 2014

Anoop Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

In today's competitive global marketplace, performance management has been identified as a key strategic consideration towards achieving an efficient supply chain management. The…

Abstract

Purpose

In today's competitive global marketplace, performance management has been identified as a key strategic consideration towards achieving an efficient supply chain management. The task of estimating supply chain performance extent is seemed a complex problem entitled with multiple subjective performance measures and metrics; subjected to decision-making environment which involves an inherent vagueness, inconsistency and incompleteness associated with decision-makers (DMs) (expert panel) commitment towards assessment of various subjective (quantitative) evaluation indices. Consequently, it becomes difficult towards making a comparative study on performances of alternative supply chains. It is, therefore, indeed essential to conceptualize and develop an efficient appraisement platform helpful for benchmarking of alternative supply chains based on their performance extent. The paper aims to discuss these issues.

Design/methodology/approach

The work explores the concept of grey numbers combined with multi-objective optimization by ratio analysis (MOORA) in perceptive to evaluate best alternative from among available alternative supply chains.

Findings

The method has been found fruitful to facilitate such a multi-criteria group decision-making (MCGDM) problem under uncertain environment and provides an appropriate compromise ranking order with respect to available possible alternatives.

Originality/value

Supply chain performance appraisement provides necessary means by which an organization can assess whether its supply chain is performing well, whether it has been improved or degraded as compared to the past record. The purpose of this research is to develop and to empirically test a multiple-indices hierarchical appraisement model for benchmarking of supply chain performance and its impact on competitiveness of manufacturing industries.

Details

Grey Systems: Theory and Application, vol. 4 no. 1
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 26 October 2012

Nitin Kumar Sahu, Saurav Datta and Siba Sankar Mahapatra

This paper aims to develop an efficient measurement index evaluation system towards assessing suppliers' green performance practices. Apart from estimating overall performance…

Abstract

Purpose

This paper aims to develop an efficient measurement index evaluation system towards assessing suppliers' green performance practices. Apart from estimating overall performance index, the paper also aims to highlight application of decision‐support tools for selection of appropriate candidate supplier in green supply chain management context.

Design/methodology/approach

In order to tackle incompleteness and imprecision arising from assigning appropriateness rating as well as priority weights against subjective performance criteria‐attributes, use of grey numbers was proposed. An efficient grey‐based supplier appraisement platform was established. Application of Grey‐Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and COPRAS‐G method were reported to solve the supplier selection decision‐making problem. The theory of grey numbers was utilized here to facilitate such decision modeling.

Findings

Over the last two decades, growing concerns about ecosystem quality have stimulated to a renewed interest in environmentalism. Purchasing professionals should also be concerned and need to rethink purchasing strategies which have traditionally neglected environmental impacts. The “green” purchasing‐packaging in reducing and eliminating waste is a major concern in recent days. In order to help foster environmentally concerned purchasing strategies, this paper presents the findings of supplier evaluation strategy in an enterprise with enhanced degree of awareness and frequent applications of “green” purchasing. Environmental factors are identified that may reshape supplier evaluation decisions. The concept of grey numbers set has been adopted in this work. A case study reflects effectiveness of exploring grey relation theory in the context of green supplier evaluation.

Originality/value

The major contributions of this work have been summarized as follows: development and implementation of an efficient decision‐making tool to support green supplier evaluation; an overall green performance index evaluation platform has been introduced; concept of grey numbers has been efficiently explored to facilitate this decision‐making; the appraisement index system has been extended with the capability to search ill‐performing areas which require future progress; and the proposed appraisement system is capable of reducing the number of green attributes towards computing grey appropriateness index thereby transforming into lesser number of green capabilities, thus, facilitating applying decision‐making tools like grey‐TOPSIS and COPRAS‐grey method for appropriate supplier selection from a set of candidate suppliers.

Details

Grey Systems: Theory and Application, vol. 2 no. 3
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 8 October 2018

Nitin Kumar Sahu, Atul Kumar Sahu and Anoop Kumar Sahu

Around the world, protecting environment and purchasing green products by the manufacturing firms progressively becomes a popular and important issue. Manufacturers are realizing…

Abstract

Purpose

Around the world, protecting environment and purchasing green products by the manufacturing firms progressively becomes a popular and important issue. Manufacturers are realizing the importance of producing green products under green practices. This study aims to propose an appraisement platform to evaluate the overall performance index of a firm under green practices. Furthermore, the study also helps in identifying ill-performing areas, which necessarily require future attention to augment green supply chain (GSC) of a firm. A case research is conducted to assess the real-life application by the proposed approach.

Design/methodology/approach

The authors used fuzzy performance index to measure the overall performance index of a firm. Beside this, they proposed a degree of similarity approach amalgamated with fuzzy performance importance index to classify the ills and strong indices in GSC extent.

Finding

The intermittent assessment of green practices and their metrics in the organizational supply chain management (SCM) is indeed necessary. The present study provides an appraisement module to assess overall GSC fuzzy performance index and also helps in identifying the ill-performing areas which require future augmentation toward successful green implementation.

Originality/value

The exposed research work dealt with chains of subjective indices (measure and their interrelated metrics), which are induced into hierarchical appraisement module. To tackle the uncertainty of indices, the subjective indices are transposed into interval-valued fuzzy number set (IVFNS), as IVFNs are preferred to undertake the uncertainty of GSC indices. The proposed approach is demonstrated with a case research to justify its validity and originality.

Article
Publication date: 9 January 2018

Anoop Kumar Sahu, Nitin Kumar Sahu and Atul Kumar Sahu

The purpose of this study is to design a DSS for construction sectors, which can determine the status of the related supplier alternatives, accompanying G-T, SC measures and their…

Abstract

Purpose

The purpose of this study is to design a DSS for construction sectors, which can determine the status of the related supplier alternatives, accompanying G-T, SC measures and their interrelated metrics. In today’s era, a supplier is observed as significant among entire agents of green supply chain (SC) management. Presently, it is determined that appraising worth of the supplier under green-traditional (G-T), SCs concerns still require the support of novel algorithmic/decision support systems (DSSs), which could embrace potential decision-making.

Design/methodology/approach

The authors have proposed a DSS (consisting of the implementation of multi-level multi-criterion decision-making [ML-MCDM], reference point approach [RPA] and multi-objective optimization on the basis of simple ratio analysis [MOOSRA] methods on constructed MCDM supplier evaluation appraisement module) for measuring the performance score of clay-brick suppliers coming under G-T SCs corresponding to fuzzy and non-fuzzy information. A comparative analysis is conducted among the performance scores against alternatives, obtained by the three methods, i.e. ML-MCDM, RPA and MOOSRA, for robustly making a potential decision.

Findings

The presented research offers a DSS toward managers of construction sectors for benchmarking the performance scores against supplier alternatives under G-T SC measures and their interrelated metrics, modeled by fuzzy cum non-fuzzy information.

Originality/value

Presented research work exhibited a DSS that can be used by construction sectors for benchmarking the supplier alternatives in accordance with their performance scores under G-T SCs. The MCDM G-T supplier evaluation appraisement module is constructed pertaining to small-scale clay-brick production units, located in the northern part of India to check the effectiveness of the proposed DSS.

Article
Publication date: 6 February 2017

Anoop Kumar Sahu, Saurav Datta and S.S. Mahapatra

The purpose of this paper is to develop a multi-level hierarchical framework (evaluation index system) toward evaluating an “appraisement index” from the prospectus of measuring…

1444

Abstract

Purpose

The purpose of this paper is to develop a multi-level hierarchical framework (evaluation index system) toward evaluating an “appraisement index” from the prospectus of measuring and monitoring resilient performance of the candidate industry.

Design/methodology/approach

In this reporting, vagueness, imprecision, as well as inconsistency associated with subjective evaluation information (aligned with ill-defined assessment indices of SC resilience performance), has been tackled by the application of fuzzy theory.

Findings

Subjective evaluation information (expressed in linguistic term) acquired from the committee of decision makers (called expert group), against different resilience indices/metrics, has been fruitfully explored through the proposed fuzzy-based resilience performance appraisement module. Finally, a case study from an Indian automobile company has been conducted from the perspective of checking effectiveness of the proposed methodology for evaluation of appraisement index indicating SC resilience extent.

Originality/value

This methodology might be successfully applied to help other decision-making problems from the perspective of performance appraisal and benchmarking of candidate alternatives/choices under predefined criteria and subjective evaluation circumstances.

Details

Benchmarking: An International Journal, vol. 24 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 4 April 2016

Anoop Kumar Sahu, Nitin Kumar Sahu and Atul Kumar Sahu

In the rapidly changing business environment, companies must align with suppliers to streamline operations, as well as working together to achieve a level of agility beyond…

Abstract

Purpose

In the rapidly changing business environment, companies must align with suppliers to streamline operations, as well as working together to achieve a level of agility beyond individual companies (Lin et al., 2006). Today’s more dynamic business environment increases the need for greater agility in supply chains, which increases both the importance and frequency of supplier/partner evaluation and benchmarking decision making. The purpose of this paper is to develop a multiple criterion appraisement index (model/module) for supplier/partner alternative firm benchmarking perspective under similar agile supply chain architecture.

Design/methodology/approach

In this reporting, evaluation information against subjectivity (uncertain environment) indices has been transformed mathematical dimensionless numbers by fuzzy-based computation module. A new interval-valued fuzzy number set conjunction with modified “technique for order preference by similarity to ideal solution” methodology has been explored from benchmarking (ranking order of firm under similar criterion) point of view of supplier firms.

Findings

In this context, a novel “fuzzy mathematical equation” has been developed in perceptive to compute the priority weights and appropriateness ratings of first-level measures which reduced the acquisition of supplementary priority weights and appropriateness ratings assessment in linguistic terms from group decision makers (DMs) for first-level indices. An empirical case study has been carried to ranking order the candidate partner/supplier alternative via collective index (CI) value. Lower value of “CI” reflected higher degree of performance extent. The authors found out the effectiveness and validity of proposed methodology for constructed appraisement module.

Originality/value

This research work shall be valuable for that organization which volunteer to obtain the ranking order of partner/supplier alternative (benchmark) under similar agile supply chain architecture in accordance to group DMs’ comprehensive information for select best one supplier for own firm. In this reporting, a novel fuzzy mathematical equation has been developed in order to compute the important weights as well as priority rating of first-level indices/measure which reduced the supplementary important weights and priority rating assessment from group DMs in linguistic terms in order to obtain the measures rating and weights.

Details

Benchmarking: An International Journal, vol. 23 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

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