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Article
Publication date: 7 January 2021

Antony King Fung Wong, Mehmet Ali Koseoglu and Seongseop (Sam) Kim

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Abstract

Purpose

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Design/methodology/approach

Longitudinal analyses using 14,229 journal articles as data source were realized by adopting BibExcel, Gephi and VOSviewer network analysis software packages.

Findings

This study provides a comprehensive overview of the hospitality and tourism research based on authorship and social network analysis, with patterns of prolific authors compared over four distinct periods.

Research limitations/implications

The hospitality and tourism academic society is clearly illustrated by tracing academic publication activities across 20 years in the new millennium. In addition, this study provides a guide for scholars to search for multidisciplinary collaboration opportunities. Government agencies and non-governmental organisations can also benefit from this study by identifying appropriate review panel members when making decisions about hospitality- and tourism-related proposals.

Originality/value

To the best of authors’ knowledge, this study is the first to use bibliometric analysis in assessing research published in leading hospitality and tourism journals across the four breakout periods in the new millennium.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 7 September 2015

Naceur Jabnoun and Mohamed Khalifah

Quality awards played an important role in improving quality in private and public organizations. The purpose of this paper is to present an integrated four quadrant…

Abstract

Purpose

Quality awards played an important role in improving quality in private and public organizations. The purpose of this paper is to present an integrated four quadrant strategy adopted by Sheikh Saqr Program for Government Excellence (SSPGE) for improving government performance in the Emirate of Ras Al Khaima (RAK) in the United Arab Emirates.

Design/methodology/approach

The methodology of this case is unusual as it mixes the experience of the authors with theory and literature. The first and second authors are, respectively, the senior consultant and the director general of SSPGE. The authors hereby present the integrated strategy developed and implemented by SSPGE in order to improve government performance in RAK. This paper first presents this improvement strategy along with the relevant literature, and then it outlines the results of its implementation.

Findings

The use of the four quadrant strategy helped government organizations in RAK achieve as successful launching of the government department award based on the EFQM excellence model. The average total score for all government departments was 311.0 in 2008. This indicates a huge improvement from the self-assessment score in 2007. It was also 106 points higher than the initially projected score for self-assessment in 2008. The average score consistently increased and reached 414 in 2012 indicating a 33 percent increase from 2008.

Practical implications

This paper outlines a four quadrant strategy that was successfully implemented by a government excellence program. This strategy can be used in other government excellence programs. It may also be adapted for use in large public and private organizations.

Originality/value

Most researchers focus on excellence strategies in organizations while this case addresses the strategy of an excellence program. This case also shows the importance of integration between the various awards categories, projects, and activities organized by the program. It also presents a successful case of linking activities of the program to the theoretical concepts of quality and excellence.

Details

International Journal of Quality & Reliability Management, vol. 32 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 26 July 2021

Ghada Farghal Gaber Ahmed

Early childhood teachers play a significant role in building children’s success in their first years of school. Therefore, a healthy early childhood workforce in a healthy…

Abstract

Purpose

Early childhood teachers play a significant role in building children’s success in their first years of school. Therefore, a healthy early childhood workforce in a healthy working environment is an essential aspect of effective early childhood services. This paper aims to explore the extent to which psychological hardiness can be considered as a mediator variable between exposure to workplace bullying and job anxiety among early childhood teachers.

Design/methodology/approach

A homogeneous sample comprised of 200 early childhood teachers. For data collection, the researcher used the workplace bullying scale, the psychological hardiness scale and the job anxiety scale among early childhood teachers (prepared by the researcher).

Findings

The findings indicated that psychological hardiness mediates the relationship between exposure to workplace bullying and job anxiety among early childhood teachers.

Originality/value

The research result highlighted the necessity of providing counseling programs for early childhood teachers helping them eliminate work stress that affects their job performance. In addition, the kindergarten administration must concentrate on how to effectively communicate and cooperate with early childhood teachers in light of regulations, policies and laws to defeat the spread of workplace bullying. The results of this research contributed to the existing literature by examining the relationship between the research variables, particularly in the early childhood education context.

Details

International Journal of Human Rights in Healthcare, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4902

Keywords

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